Tourism management - Management
Reading #1: From UNWTO: https://www.unwto.org/news/tourism-restarts-40-per-cent-of-destinations-have-now-eased-travel-restrictions
After reading the above link and going over the related links under this article including Covid 19 related material, what do you think about the future of the tourism industry? Please give examples and/or facts based on your research. (While you submit your HW's, make sure its in Word.doc or PDF format)
- Each paper must have section headings throughout paper (please avoid one long 2-page paragraph). Ex) “Introduction” or “What is Tourism?” or “Findings” etc…
- Paper must use 5 external references minimum.
- Note: do not just use “on-line” citations in the external references.
- The final paper/project writing format must follow the APA (American Psychological Association) writing style. Please follow the formatting as outlined on the Owl Purdue Online Writing Lab: http://owl.english.purdue.edu/owl/resource/560/01/
- The following links will provide basic video instructions to proper formatting of your paper:
- APA Formatting - The Basics: http://www.youtube.com/watch?v=pdAfIqRt60c&list=UUgVqKEU_v6WXOSlgP440MPA&index=4
- APA Formatting: Reference List Basics: http://www.youtube.com/watch?v=HpAOi8-WUY4&list=PL8F43A67F38DE3D5D&index=2
- Each paper must be grammatically correct and free from spelling mistakes
And i attached sample paper as well. "htm425"
WEEK 1 NOTES
HTM 424
Learning Objectives
Understand what tourism is and its many definitions.
Learn the components of tourism and tourism management.
Examine the various approaches to studying tourism.
Appreciate how important this industry is to the economy of the world and of many countries.
Know the benefits and costs of tourism.
Definition of Tourism
Tourism may be defined as the processes, activities, and outcomes arising from the relationships and the interactions among tourists, tourism suppliers, host governments, host communities, and surrounding environments that are involved in the attracting and hosting of visitors.
UNWTO Definition of Tourism
Tourism comprises the activities of persons traveling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes.
Source: UNWTO
Visitor
A “visitor” is defined as those persons who travel to a country other than that in which they have their usual residence but outside their usual environment for a period not exceeding twelve months and whose main purpose of visit is other than the exercise of an activity remunerated from within the place visited.
(1) Tourists in international technical definitions.
(2) Excursionists in international technical definitions.
(3) Travelers whose trips are shorter than those that qualify for travel and tourism; e.g., under 50 miles (80 km) from home.
(4) Students traveling between home and school only -- other travel of students is within scope of travel and tourism.
(5) All persons moving to a new place of residence including all one-way travelers, such as emigrants, immigrants, refugees, domestic migrants, and nomads.
Classification of Travelers
The Tourism Phenomenon:
Components of tourism and tourism management
NATURAL RESOURCES AND ENVIRONMENT
CLIMATE
PHSYIOGRAPHY
PEOPLE
Industry -- Residents -- Visitors
BUILT ENVIRONMENT
INFORMATION
SUPERSTRUCTURE
INFRASTRUCTURE
CULTURE
TECHNOLOGY
GOVERNANCE
OPERATING SECTORS OF THE TOURISM INDUSTRY
Travel Trade
Sector
Accommodation
Sector
Events Sector
Transportation
Sector
Adventure & Outdoor
Recreation Sector
Food Services
Sector
Attractions Sector
Entertainment
Sector
Tourism
Services
Catalyst, Planning, Development, Promotion, and Management Organizations
Private Sector Components
Public Sector Components
World & National
Travel Industry
Associations
World & National
Government
Tourism Offices
State and Provincial
Government
Tourism Offices
Local & City
Government
Tourism
Departments
Local & Regional
Tourism Associations/
Convention & Visitor
Bureaus
State and Provincial
Travel Industry
Associations
SPIRIT OF HOSPITALITY
Philosophy
Policy
Vision
Strategy
Planning
Development
Marketing
Stewardship
Behaviors
Experiences
Monitoring
Evaluation
Organization
Research
Visitation
Impacts
THE PROCESSES, ACTIVITIES, AND OUTCOMES OF TOURISM
CAREERS IN TOURISM
THE
TOURIST
Disciplinary Inputs to the tourism field
Source: WTTC
Travel and Tourism -
World’s Largest Industry
In 2011 it is estimated to account for some:
$5.9 trillion of Economic Activity
258.5 million jobs
In 2021 it is estimated to account for:
$11.9 trillion of Economic Activity
323.8 million jobs
Travel and Tourism Can
Grow by 4% per year
Travel and Tourism will continue to expand faster than the economy as a whole and faster than comparable industries.
By 2021 Travel & Tourism is expected to account for:
$11.9 trillion
323.8 million employees
Growth depends on enlightened government policy
Source: WTTC
TOURISM:
WHAT IT MEANS TO THE U.S. ECONOMY
Travel spending in U.S. is projected to total $738.5 billion in 2010.
Tourism is the nation’s third largest retail industry.
Tourism is the nation’s largest service export.
Over 7.4 million Americans employed directly in the travel industry, 9 million indirectly for a total of over 16 million jobs.
Tourism provides more than 684,000 executive level positions in each year.
Travel industry provides a disproportionate number of jobs for the traditionally disadvantaged.
Source: U.S. Travel Association
Benefits of Tourism - Economic
Provides employment opportunities
Generates foreign exchange
Increases Incomes
Increases GNP
Can be built on existing infrastructure
Develops an infrastructure that will also help stimulate local commerce and industry
Can be developed with local products and resources
Diversifies the economy
Tends to be compatible with other economic activities
Spreads development
High multiplier impact
Increases governmental revenues
Benefits of Tourism - Social
Broadens educational and cultural horizons
Improves quality of life - higher incomes and improved standards of living
Justifies environmental protection and improvement
Provides tourist and recreational facilities that may be used by a local population
Benefits of Tourism - Cultural
Reinforces preservation of heritage and tradition
Visitor interest in local culture provides employment for artists, musicians and other performing artists enhancing cultural heritage
Breaks down language barriers, sociocultural barriers, class barriers, racial barriers, political barriers, and religious barriers
Creates a favorable worldwide image for a destination
Promotes a global community
Promotes international understanding and peace
Disadvantages of Tourism - Economic
Develops excess demand
Results in high leakage
Creates difficulties of seasonality
Causes inflation
Can result in unbalanced economic development
Increases vulnerability to economic and political changes
Disadvantages of Tourism - Social
Creates social problems
Degrades the natural physical environment and creates pollution
Degrades the cultural environment
Threatens family structure
Commercializes culture, religion, and the arts
Creates misunderstanding
Creates conflicts in the host society
Contributes to disease, economic fluctuation, and transportation problems
HTM425 Tourism Industry Trends Article
Research Paper (Sample Paper 1)-
The Green Hotel Is a Growing Niche in
San Francisco
It is my pleasure to authorize Dr. Mehmet Ergul to use this assignment as
an sample paper as a teaching material of HTM 425 in San Francisco
State University.
Contents
I. INTRODUCTION ............................................................................................. 1
II. CURRENT TREND IN SAN FRANCISCO ..................................................... 2
III. DISCUSSION ON FUTURE TREND .............................................................. 3
IV. SUMMARY/ CONCLUSION AND LEARNING EXPERIENCE ................... 4
V. REFERENCES .................................................................................................. 5
Page 1 of 5
I. INTRODUCTION
With the increasing concern of the environment protection, there is more and more
tourists opt for green tourism. Going to green hotels is one of the practices of green
tourism. Authors suggested that there are increasing numbers of guests looking for
green hotel (Han, Hsu, & Sheu, 2010). However, some authors pointed out that
consumers are willing to stay in green hotel but unwilling to pay for it (Manaktola.
and Jauhari. 2007). This allegation is formed in India. However, it may not so
applicable to San Francisco where is an environmentally-friendly city. Therefore, I
think the green hotel is a growing niche in San Francisco.
Residents in San Francisco show much awareness and effort in protecting the
environment. It can be proved by the commonly seen recycling bins which basically
being categorized as recycled, compost and trash. It is required by San Francisco
mandatory composting and recycling law which became effective in 2009. In April
2013, there is a ban of plastic bags in San Mateo country as well. Every plastic bag
will be charged for 10 cents. It implicates that the San Francisco residents are quite
well-educated about protecting environment.
Page 2 of 5
II. CURRENT TREND IN SAN FRANCISCO
Manaktola. and Jauhari. (2007) thought consumers are unwilling to pay a premium for
green service. Even if consumers want to go green, they faced with constraints or
conflicts which resist them go have green behavior. It can be also explained by the
satisfaction of wants which ignores the long term benefits of society (McDaniel and
Rylander, 1993).
However, I am quite doubtful about this allegation. It may be true in the old days
since the green awareness was comparatively low. There was less issue about global
warming, air and water pollution etc. With the increasing population and the use of
energy, the number of ecological conscious people has been increased.
Environmentalism has been an important issue in the marketplace (Han et al., 2009).
Laroche et al. (2001) discovered that ecological conscious consumers intend to spend
more to consider ecological issue. Marriot has to double the number of “green rooms”
which offers purify air and water due to high demand, given that consumers has to
pay US$10 premium. (Gustin and Weaver, 1996)
Page 3 of 5
III. DISCUSSION ON FUTURE TREND
It is believed that the going green phenomenon will be more popular. The reasons are
threefold. Firstly, it is believed that hotel can save money in the long run since hotel
industry is one of the most energy-and-water intensive sectors in the tourism industry
(Bohdanowicz, 2005).For example, the cost of buying energy-saving bulbs is high.
But it reduces electricity expense in the long run. Secondly, they can gain positive
publicity which is called the corporate social responsibility. Going green is one of the
ways to define the brand, creating a base of loyalty guests (i.e. ecological conscious
consumers). Chan (2005) agrees that green hotels satisfy eco-friendly consumers’
needs and avoid criticism of existing tourism practices as well. Thirdly, researchers
found out that consumers are willing to accept the minor inconveniences in green
hotels, for example, reusing towels and using recycled products. They are keen to
learn about the positive environmental attributes of green hotels. (Kim and Han, 2010).
It proves that consumers are not so reluctant to sacrifice their existing lifestyle.
In the future, with the increasing competiveness of the hotel industry, it is believed
that hotels will be more customer-oriented, trying to cater for niche consumes’ needs.
The number of green hotels will be increased to satisfy the surging demand. And the
price of green hotels will be lower due to keen competition.
Page 4 of 5
IV. SUMMARY/ CONCLUSION AND LEARNING EXPERIENCE
There is an increasing environmental concern. More and more consumers prefer a
green lodging facility that follows environmentally friendly practice. (Han, Hsu and
Sheu, 2010). From consumers’ perspective, given there is a high fee of going green, it
is proved that the ecological conscious consumers are still willing to pay a premium
for using green facilities. From hotels’ perspective, though a huge capital is needed to
be a green lodging place, they are still willing to invest to save money in the long run.
Moreover, hotels forecast that there is a basket of green guests. It is showed that green
market is a growing niche. With more green promotion, it is predicted that the green
market will not only be a niche anymore. There is a possibility that they can share a
same market share in the industry.
This is a useful assignment since it gives me a chance to explore the trend in
hospitality. Following the trend is not enough. This is just a reactive response to the
industry. To be a leader, you need to forecast and to be reactive. This is why I love this
assignment.
Page 5 of 5
V. REFERENCES
Bohdanowicz, P. (2005). European hoteliers’ environmental attitudes: Greening the
business. Cornell Hotel and Restaurant Quarterly, 46, 188–204.
Chan, W.W. (2005). Predicting and saving the consumption of electricity in
sub-tropical hotels. International Journal of Contemporary Hospitality
Management, 17(3), 228–237.
Gustin, M. E. & Weaver, P. A. (1996). Are Hotels Prepared for the Environmental
Consumer?. Journal of Hospitality & Tourism Research, 20 (1), 1-14.
Han, H., Hsu, L. T. & Lee, J. S. (2009). Empirical investigation of the roles of
attitudes toward green behaviors, overall image, gender, and age in hotel
customers’ eco-friendly decision-making process. International Journal of
Hospitality Management, 28 519-528.
Han, H., Hsu, L., & Sheu, C. (2010). Application of the theory of planned behavior to
green hotel choice: Testing the effect of environmental friendly activities. Tourism
Management, 31, 325–334
Kim, Y. & Han, H. (2010). Intention to pay conventional-hotel prices at a green hotel
– a modification of the theory of planned behavior. Journal of Sustainable Tourism,
18 (8), 997-1014.
Manaktola, K. & Jauhari, V. (2007). Exploring consumer attitude and
behaviour towards green practices in the lodging industry in India.
International Journal of Contemporary Hospitality Management, 19 (5),
364-377.
McDaniel, S.W. and Rylander, D.H. (1993), “Strategic green marketing”, The Journal
of Consumer Marketing, Vol. 10 No. 3, pp. 4-11.
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