First read short 24 page book (Morton, W. (2012). Everything You Need to Know About Emotional Intelligence & Leadership.) Book is attached in file. - Management
First read short 24 page book (Morton, W. (2012). Everything You Need to Know About Emotional Intelligence & Leadership.) Book is attached in file.
1. Your First Essay Assignment is to write a 5 page essay based upon the following questions about the book’s concepts below. You MUST Number each answer to each question before writing the essay response answering it. This helps me to know each question you are answering. :
What is the author’s definition of emotional intelligence (EI)?Does the author define this concept well?
Do an internet search for a few articles discussing and defining emotional intelligence.
Compare Wendy Morton’s E-Book explanation and definition versus your three or more articles’ explanations and definitions of emotional intelligence (EI).
Explain the author’s description of the relationship between leadership and emotional intelligence (EI).
Identify and describe at least 3 major points the author makes about the relationship between leadership and emotional intelligence (EI)?
Read, and reference on your article citation reference page, these articles and compare the similarities and differences, cite each article--at least three—in your essay.
Specifically write in quotes the definitions each article gives.
In comparisons, how well does Morton’s definition compare to these other three definitions of emotional intelligence?
Of the four definitions, which is the best for your understanding of EI?
2. Your Second Essay Assignment is to write a 5 page essay based upon the following questions about the book’s concepts below. You MUST Number each answer to each question before writing the essay response answering it. This helps me to know each question you are answering. :
You’ll need to review this book AGAIN to answer the following questions correctly:
What is the author’s definition of ‘intelligence’?
Go to Wikipedia and look up ‘Theory of Multiple Intelligences’ by Howard Gardner.
List and briefly define all of Gardner’s multiple intelligences given to you by Wikipedia.
Notice that our book’s author only listed a few of Gardner’s intelligences. Which were not listed?
Which of Gardner’s multiple intelligences apply directly to the concept of emotional intelligence as described in our book’s author?
There are three theories of EI discussed in this book. Each of these theories and theorists described three approaches to defining and measuring EI: ability-based, trait-based, and mixed-based (mixture of traits and abilities).
Explain the difference between ability-based, trait-based, and mixed-based approaches to defining and measuring EI?
Which approach appears to you the make the best approach?
Which approach appears to you to be most practical in terms of its use in the real world of organization management and the workplace?
What are the main limitations of emotional intelligence the author describes?
In terms of author’s description of ‘resonance’ and dissonance’,
Describe, explain the meaning of these concepts?
Explain how ‘resonance’ relates to leadership effectiveness.
Explain how ‘dissonance’ relates to leadership effectiveness..
Attachments area
Co
py
ri
gh
t
©
2
01
2.
B
ra
in
Ma
ss
I
nc
.
Al
l
ri
gh
ts
r
es
er
ve
d.
M
ay
n
ot
b
e
re
pr
od
uc
ed
i
n
an
y
fo
rm
w
it
ho
ut
p
er
mi
ss
io
n
fr
om
t
he
p
ub
li
sh
er
,
ex
ce
pt
f
ai
r
us
es
p
er
mi
tt
ed
u
nd
er
U
.S
.
or
a
pp
li
ca
bl
e
co
py
ri
gh
t
la
w.
EBSCO Publishing : eBook Collection (EBSCOhost) - printed on 8/25/2020 12:06 AM via UNIVERSITY OF THE VIRGIN ISLANDS
AN: 529753 ; Morton, Wendy.; Everything You Need to Know About Emotional Intelligence & Leadership
Account: s1136565
A BrainMass eBook Everything You Need to Know About Emotional Intelligence & Leadership
Get More Need to Know Books at http://www.brainmass.com/needtoknow/ 2
Everything You Need to Know About
Emotional Intelligence & Leadership
By Wendy Morton, MA
© BrainMass Inc. 2012
Co
py
ri
gh
t
©
2
01
2.
B
ra
in
Ma
ss
I
nc
.
Al
l
ri
gh
ts
r
es
er
ve
d.
M
ay
n
ot
b
e
re
pr
od
uc
ed
i
n
an
y
fo
rm
w
it
ho
ut
p
er
mi
ss
io
n
fr
om
t
he
p
ub
li
sh
er
,
ex
ce
pt
f
ai
r
us
es
p
er
mi
tt
ed
u
nd
er
U
.S
.
or
a
pp
li
ca
bl
e
co
py
ri
gh
t
la
w.
EBSCO Publishing : eBook Collection (EBSCOhost) - printed on 8/25/2020 12:06 AM via UNIVERSITY OF THE VIRGIN ISLANDS
AN: 529753 ; Morton, Wendy.; Everything You Need to Know About Emotional Intelligence & Leadership
Account: s1136565
A BrainMass eBook Everything You Need to Know About Emotional Intelligence & Leadership
Get More Need to Know Books at http://www.brainmass.com/needtoknow/ 3
What Is This Book?
_____________________________
Everything You Need to Know publications are the best way to get a quick
but detailed overview of a specific topic. Within the pages of this book, you’ll
find exactly what you need to understand the key concepts of this topic.
You’ll find yourself completely prepared for the next stage of your learning
as is relates to this topic. Within every book, we include a collection of the
most important terms and their definitions so that whenever you're in need
of a refresher, you can easily refer back and remind yourself of what you’re
dealing with.
This book describes emotional intelligence. It begins with a general summary
of the concept of emotional intelligence, then progresses to in-depth reviews
of the major theories of emotional intelligence, and provides insight into the
importance of emotional intelligence in leadership. The eBook discusses
applications in the real-world, limitations of the theory, and implications for
further research on transformational leadership.
This book is ideal for undergraduate management and leadership students.
The eBook is useful for graduate students as well, since it is a summary of
scholarly theories developed on emotional intelligence. In order to connect
the concept with real-world leadership, the eBook includes examples of real-
world application of the theory.
Co
py
ri
gh
t
©
2
01
2.
B
ra
in
Ma
ss
I
nc
.
Al
l
ri
gh
ts
r
es
er
ve
d.
M
ay
n
ot
b
e
re
pr
od
uc
ed
i
n
an
y
fo
rm
w
it
ho
ut
p
er
mi
ss
io
n
fr
om
t
he
p
ub
li
sh
er
,
ex
ce
pt
f
ai
r
us
es
p
er
mi
tt
ed
u
nd
er
U
.S
.
or
a
pp
li
ca
bl
e
co
py
ri
gh
t
la
w.
EBSCO Publishing : eBook Collection (EBSCOhost) - printed on 8/25/2020 12:06 AM via UNIVERSITY OF THE VIRGIN ISLANDS
AN: 529753 ; Morton, Wendy.; Everything You Need to Know About Emotional Intelligence & Leadership
Account: s1136565
A BrainMass eBook Everything You Need to Know About Emotional Intelligence & Leadership
Get More Need to Know Books at http://www.brainmass.com/needtoknow/ 4
Table of Contents
_____________________________
Introduction ................................................................................................................................... 5
Everything You Need to Know .................................................................................................... 6
1. Emotional Intelligence ............................................................................................................ 7
1.1 Summary ......................................................................................................................................... 7
1.2 Theories of Emotional Intelligence ................................................................................................. 8
2. Leadership and Emotional Intelligence ................................................................................. 15
2.1 Understanding the Link between Effective Leadership and Emotional Intelligence .................... 15
2.2 Practical Application of Emotionally Intelligent Behaviors ........................................................... 17
3. Assessing Emotional Intelligence ......................................................................................... 19
3.1 Limitations of Emotional Intelligence Theory ............................................................................... 19
3.2 Implications for Future Research in Emotional Intelligence Theory ............................................. 19
4. Conclusion ............................................................................................................................. 20
Glossary ....................................................................................................................................... 21
References .................................................................................................................................... 22
Additional Resources .................................................................................................................. 23
About the Author ........................................................................................................................ 24
Co
py
ri
gh
t
©
2
01
2.
B
ra
in
Ma
ss
I
nc
.
Al
l
ri
gh
ts
r
es
er
ve
d.
M
ay
n
ot
b
e
re
pr
od
uc
ed
i
n
an
y
fo
rm
w
it
ho
ut
p
er
mi
ss
io
n
fr
om
t
he
p
ub
li
sh
er
,
ex
ce
pt
f
ai
r
us
es
p
er
mi
tt
ed
u
nd
er
U
.S
.
or
a
pp
li
ca
bl
e
co
py
ri
gh
t
la
w.
EBSCO Publishing : eBook Collection (EBSCOhost) - printed on 8/25/2020 12:06 AM via UNIVERSITY OF THE VIRGIN ISLANDS
AN: 529753 ; Morton, Wendy.; Everything You Need to Know About Emotional Intelligence & Leadership
Account: s1136565
A BrainMass eBook Everything You Need to Know About Emotional Intelligence & Leadership
Get More Need to Know Books at http://www.brainmass.com/needtoknow/ 5
Introduction
_____________________________
Emotional intelligence is the ability to recognize, manage, and control
emotions. This eBook discusses the three major theories of emotional
intelligence, providing a concise review of the concept, suggestions for
application in leadership, limitations of the theory, and implications for
future research into the theory. Further, this eBook provides a listing of
resources that the reader can use for further exploration of the topic.
There are many advocates of emotional intelligence, as well as many
opponents. This eBook offers the three most widely accepted models of
emotional intelligence. It covers the Mayer-Salovey-Caruso model of
emotional intelligence, the Goleman model of emotional intelligence, and the
Bar-On model of emotional-social intelligence. John Mayer, Peter Salovey,
and David Caruso are research psychologists. Daniel Goleman is also a
psychologist, but has spent a considerable amount of time as a journalist
and as an author of several popular books. Reuven Bar-On is a clinical
psychologist.
Emotional intelligence is a concept that is widely discussed within the
available leadership literature. This eBook includes a section exploring the
link between leadership and emotional intelligence. This discussion of
leadership and emotional intelligence also includes a section providing
insight into practical application in the real-world. It is not enough to
understand the concepts of emotional intelligence and leadership; the ability
to practically apply the concept in the real-world is the true test of a theory.
The eBook concludes with an assessment of emotional intelligence. This
portion of the eBook includes limitations of the concept of emotional
intelligence, implications for future research in emotional intelligence, and a
brief conclusion of the eBook.
Co
py
ri
gh
t
©
2
01
2.
B
ra
in
Ma
ss
I
nc
.
Al
l
ri
gh
ts
r
es
er
ve
d.
M
ay
n
ot
b
e
re
pr
od
uc
ed
i
n
an
y
fo
rm
w
it
ho
ut
p
er
mi
ss
io
n
fr
om
t
he
p
ub
li
sh
er
,
ex
ce
pt
f
ai
r
us
es
p
er
mi
tt
ed
u
nd
er
U
.S
.
or
a
pp
li
ca
bl
e
co
py
ri
gh
t
la
w.
EBSCO Publishing : eBook Collection (EBSCOhost) - printed on 8/25/2020 12:06 AM via UNIVERSITY OF THE VIRGIN ISLANDS
AN: 529753 ; Morton, Wendy.; Everything You Need to Know About Emotional Intelligence & Leadership
Account: s1136565
A BrainMass eBook Everything You Need to Know About Emotional Intelligence & Leadership
Get More Need to Know Books at http://www.brainmass.com/needtoknow/ 6
Everything You Need to Know
_____________________________
This eBook is organized into four major sections. Section one offers
information about emotional intelligence. Section 1.1 is a general summary
of emotional intelligence, introducing common terms and themes. Section
1.2 is a synopsis of the major theories of emotional intelligence.
The second portion of the eBook links emotional intelligence and leadership.
Section 2.1 includes a general summary of leadership and the link between
emotional intelligence and leadership. Section 2.2 provides suggestions for
practical application of emotional intelligence behaviors for leaders.
The last portion of the eBook, section three, assesses emotional intelligence
theory. Section 3.1 covers limitations of the theory. Section 3.2 provides
implications for future research into emotional intelligence.
Section 4 concludes the discussion of emotional intelligence. This section of
the eBook offers a reminder of the major points of the book. The conclusion
also discusses the reasons why emotional intelligence is a valuable skill for
leading and dealing with individuals.
1. Emotional Intelligence
2. Leadership and Emotional Intelligence
3. Assessing Emotional Intelligence
4. Conclusion
Co
py
ri
gh
t
©
2
01
2.
B
ra
in
Ma
ss
I
nc
.
Al
l
ri
gh
ts
r
es
er
ve
d.
M
ay
n
ot
b
e
re
pr
od
uc
ed
i
n
an
y
fo
rm
w
it
ho
ut
p
er
mi
ss
io
n
fr
om
t
he
p
ub
li
sh
er
,
ex
ce
pt
f
ai
r
us
es
p
er
mi
tt
ed
u
nd
er
U
.S
.
or
a
pp
li
ca
bl
e
co
py
ri
gh
t
la
w.
EBSCO Publishing : eBook Collection (EBSCOhost) - printed on 8/25/2020 12:06 AM via UNIVERSITY OF THE VIRGIN ISLANDS
AN: 529753 ; Morton, Wendy.; Everything You Need to Know About Emotional Intelligence & Leadership
Account: s1136565
A BrainMass eBook Everything You Need to Know About Emotional Intelligence & Leadership
Get More Need to Know Books at http://www.brainmass.com/needtoknow/ 7
1. Emotional Intelligence
____________________________________
This portion of the book provides a summary of emotional intelligence and
then proceeds to the three major theories of emotional intelligence. The
summary introduces some common terms that will be used throughout the
eBook. Terms in bold are defined in the glossary.
1.1 Summary
____________________________________________________
Emotional intelligence is a theory of intelligence involving the ability to
recognize, understand, and regulate emotion. Intelligence is the ability to
learn and apply knowledge, skills, and understanding. Scholars like Howard
Gardner suggest that there are multiple intelligences. Multiple intelligences
can include interpersonal, intrapersonal, spatial, and linguistic intelligence,
to name a few of the nine intelligences proposed by Gardner. Emotional
intelligence would be comparable to interpersonal and intrapersonal
intelligences in Gardner’s theory. Individuals with this type of intelligence
understand their own emotions and the emotions of others.
Emotional intelligence is often associated with specific abilities, traits, or
competencies. For instance, empathy is often associated with emotional
intelligence. Other abilities associated with emotional intelligence include
self-regulation, motivation, self-awareness, and relationship building.
Emotionally intelligent individuals are able to use these abilities to skillfully
handle relationships with peers, co-workers, family members, leaders, and
followers. These abilities, traits, or competencies are discussed in detail
under the three theories of emotional intelligence.
Often, emotional intelligence is deemed a skill required for effective
leadership. Emotionally intelligent leaders are often more effective than
leaders with low emotional intelligence; more easily maneuvering the social
facet of organizations and organizational members (Goleman, 1998).
Traditional views of work are no longer the norm. Leaders and followers are
no longer expected to leave all emotions and emotional responses at the
door when they report for work. The outdated concept of unemotional
workers is being replaced by a more realistic belief that emotion can
positively impact the work environment, especially in areas like motivation
and leadership. It is proposed that high emotional intelligence and effective
leadership are intimately entwined.
Co
py
ri
gh
t
©
2
01
2.
B
ra
in
Ma
ss
I
nc
.
Al
l
ri
gh
ts
r
es
er
ve
d.
M
ay
n
ot
b
e
re
pr
od
uc
ed
i
n
an
y
fo
rm
w
it
ho
ut
p
er
mi
ss
io
n
fr
om
t
he
p
ub
li
sh
er
,
ex
ce
pt
f
ai
r
us
es
p
er
mi
tt
ed
u
nd
er
U
.S
.
or
a
pp
li
ca
bl
e
co
py
ri
gh
t
la
w.
EBSCO Publishing : eBook Collection (EBSCOhost) - printed on 8/25/2020 12:06 AM via UNIVERSITY OF THE VIRGIN ISLANDS
AN: 529753 ; Morton, Wendy.; Everything You Need to Know About Emotional Intelligence & Leadership
Account: s1136565
A BrainMass eBook Everything You Need to Know About Emotional Intelligence & Leadership
Get More Need to Know Books at http://www.brainmass.com/needtoknow/ 8
It is not assumed that one is either emotionally intelligent or not.
Individuals, especially leaders, can build their skill and ability in the aptitude
of emotional intelligence. Emotional intelligence can be learned through self-
study and leadership development programs. Several good books are
available for individuals looking to build emotional intelligence and there are
several quality websites available that explain emotional intelligence.
Working with a mentor or coach may also be valuable in developing
emotional intelligence skill.
Emotional intelligence has its share of opponents. Many scholars contend
that emotional intelligence does not meet the criteria to be considered a
separate intelligence. These detractors contend that emotional intelligence is
merely a facet of personality. To prove that emotional intelligence does
qualify as a separate intelligence, firm empirical evidence is required.
1.2 Theories of Emotional Intelligence
____________________________________________________
Mayer-Salovey-Caruso Model of Emotional Intelligence
Mayer, Salovey, and Caruso (2001) are considered the leading researchers
on emotional intelligence. Their model is an ability-based model of
emotional intelligence. Mayer, Salovey, and Caruso (2001) argue that
emotional intelligence meets all the required criteria to be considered a
traditional intelligence. They claim that emotional intelligence is a
measurable ability, that multiple tasks can be used to measure the ability,
that these tasks are correlated, and that the ability increases as individuals
mature (Mayer, Salovey, & Caruso, 2001). Mayer, Salovey, and Caruso
(2004) define emotional intelligence as the ability to reason about emotions
and to use emotions to enhance cognitive ability. Using this definition, they
divide their theory into four branches: perceiving emotions, using emotions
to enhance thought, understanding emotions, and managing emotions.
Perceiving emotions is the most basic of the four branches of the Mayer-
Salovey-Caruso model of emotional intelligence. This skill involves being
able to recognize emotions in others through facial expressions, pictures, or
language. Not only does this ability involve perceiving emotions in others, it
involves perceiving one’s own emotions as well. This skill is the foundation of
the three other branches of the model. Without this basic ability, the
individual is unable to use emotion to enhance thinking, to understand
emotions, or to manage emotions effectively.
Co
py
ri
gh
t
©
2
01
2.
B
ra
in
Ma
ss
I
nc
.
Al
l
ri
gh
ts
r
es
er
ve
d.
M
ay
n
ot
b
e
re
pr
od
uc
ed
i
n
an
y
fo
rm
w
it
ho
ut
p
er
mi
ss
io
n
fr
om
t
he
p
ub
li
sh
er
,
ex
ce
pt
f
ai
r
us
es
p
er
mi
tt
ed
u
nd
er
U
.S
.
or
a
pp
li
ca
bl
e
co
py
ri
gh
t
la
w.
EBSCO Publishing : eBook Collection (EBSCOhost) - printed on 8/25/2020 12:06 AM via UNIVERSITY OF THE VIRGIN ISLANDS
AN: 529753 ; Morton, Wendy.; Everything You Need to Know About Emotional Intelligence & Leadership
Account: s1136565
A BrainMass eBook Everything You Need to Know About Emotional Intelligence & Leadership
Get More Need to Know Books at http://www.brainmass.com/needtoknow/ 9
Mayer, Salovey, and Caruso (2001) contend that branch two, using emotions
to facilitate thinking, is distinct from the other three branches of emotional
intelligence. The three other branches involve using logic and reasoning to
make sense of emotion. Branch two allows the individual to adapt emotions
to assist in problem solving, thinking, and other cognitive processes. Using
emotions to facilitate thought allows the individual to do things to promote
more productive thinking. This aspect of the model is a fairly distinctive
feature of the Mayer, Salovey, and Caruso (2001) theory of emotional
intelligence.
Branch three, understanding emotions, involves the ability to understand
emotional language and emotional information. This branch of the Mayer,
Salovey, and Caruso model allows the individual to analyze emotions and
recognize minor changes in emotion. Further, this ability involves the
capacity to recognize emotional development over time.
Branch four, at the top of the Mayer-Salovey-Caruso hierarchy, involves the
ability to manage emotions. The skill interfaces with the individual’s
personality and is affected by individual motivation and goals. Not only is the
individual able to harness their own emotions, but they are able to skillfully
manage the emotions of others. This branch allows the individual to grow
both intellectually and emotionally. This ability can be especially valuable to
individuals in leadership positions.
The Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) was
designed to measure emotional intelligence. The MSCEIT is a series of
problem-solving items measuring the four branches of the model. The
MSCEIT has two methods for determining correct answers. First, the general
consensus of the test takers can be used to determine the correct answer to
the measurement items. Second, the MSCEIT can be scored by expert
judges. Detractors claim that the MSCEIT simply measures emotional
conformity and that it does not accurately predict outcomes. Emotional
conformity is the ability to determine what emotions and emotional
behaviors are socially acceptable.
Co
py
ri
gh
t
©
2
01
2.
B
ra
in
Ma
ss
I
nc
.
Al
l
ri
gh
ts
r
es
er
ve
d.
M
ay
n
ot
b
e
re
pr
od
uc
ed
i
n
an
y
fo
rm
w
it
ho
ut
p
er
mi
ss
io
n
fr
om
t
he
p
ub
li
sh
er
,
ex
ce
pt
f
ai
r
us
es
p
er
mi
tt
ed
u
nd
er
U
.S
.
or
a
pp
li
ca
bl
e
co
py
ri
gh
t
la
w.
EBSCO Publishing : eBook Collection (EBSCOhost) - printed on 8/25/2020 12:06 AM via UNIVERSITY OF THE VIRGIN ISLANDS
AN: 529753 ; Morton, Wendy.; Everything You Need to Know About Emotional Intelligence & Leadership
Account: s1136565
A BrainMass eBook Everything You Need to Know About Emotional Intelligence & Leadership
Get More Need to Know Books at http://www.brainmass.com/needtoknow/ 10
Table 1 – Key Elements of Mayer-Salovey-Caruso Model
Key Elements
Perceiving Emotions
Reasoning with Emotions
Understanding Emotions
Managing Emotions
Measurement Tool
The Mayer-Salovey-Caruso Emotional Intelligence
Test (MSCEIT)
Goleman Model of Emotional Intelligence
The Goleman (1998) model of emotional intelligence is based on a series of
skills with associated competencies and is considered a mixed model of
emotional intelligence. A mixed model indicates that construct is not based
on ability alone, but also relies on items like competencies and traits.
Goleman (1998) popularized the concept in his successful book Working with
Emotional Intelligence. Goleman’s (1998) paradigm based emotional
intelligence on five main elements and twenty-five emotional competencies.
These five elements included empathy, skill in handling relationships,
motivation, self-regulation, and self-awareness. Twenty-five emotional
competencies were strongly associated with the five elements of emotional
intelligence as described by Goleman (1998).
More recently work by Goleman, Boyatzis, and McKee (2002) simplified the
theory into four domains with eighteen associated competencies. These four
domains are self-awareness, self-management, social awareness, and
relationship management. Two of the domains, self-awareness and self-
management, are personal competencies that allow the individual to manage
their own emotions. The other two domains, social awareness and
relationship management, are social competencies that allow individuals to
manage others’ emotions.
Self-awareness is the ability to recognize and understand the impact of your
own emotions. This ability can help the individual guide decision making. A
part of this domain is the ability to recognize, or be aware, of your
limitations and strengths. While self-awareness involves recognizing
Co
py
ri
gh
t
©
2
01
2.
B
ra
in
Ma
ss
I
nc
.
Al
l
ri
gh
ts
r
es
er
ve
d.
M
ay
n
ot
b
e
re
pr
od
uc
ed
i
n
an
y
fo
rm
w
it
ho
ut
p
er
mi
ss
io
n
fr
om
t
he
p
ub
li
sh
er
,
ex
ce
pt
f
ai
r
us
es
p
er
mi
tt
ed
u
nd
er
U
.S
.
or
a
pp
li
ca
bl
e
co
py
ri
gh
t
la
w.
EBSCO Publishing : eBook Collection (EBSCOhost) - printed on 8/25/2020 12:06 AM via UNIVERSITY OF THE VIRGIN ISLANDS
AN: 529753 ; Morton, Wendy.; Everything You Need to Know About Emotional Intelligence & Leadership
Account: s1136565
A BrainMass eBook Everything You Need to Know About Emotional Intelligence & Leadership
Get More Need to Know Books at http://www.brainmass.com/needtoknow/ 11
personal limits, this ability also requires self-confidence in individual
capabilities and self-worth (Goleman, Boyatzis, & McKee, 2002).
Self-management involves several abilities. Included within this domain is
the ability to control disruptive emotions and impulses. This domain also
focuses on the ability to transparently display honesty, integrity, and
trustworthiness. Individuals with skills in self-management are able to adapt
to changing situations and remain optimistic. These individuals also display
an achievement drive to perform optimally and show the initiative to seize
opportunities as they arise (Goleman, Boyatzis, & McKee, 2002).
Social awareness is a domain that involves abilities like empathy, service,
and organizational awareness (Goleman, Boyatzis, & McKee, 2002).
Empathy involves the ability to understand others’ emotions and
perspective. This ability involves the individual with being interested in
others’ problems and worries. Organizational awareness involves
understanding office politics and recognizing current trends within the
agency. The service portion of this domain indicates a willingness and
dedication to meet follower and other stakeholders’ needs.
Relationship management is the domain that can be especially important for
effective leadership. This domain involves seven distinct areas that include:
inspirational leadership, influence, developing others, being a change
catalyst, conflict management, building bonds, and teamwork (Goleman,
Boyatzis, & McKee, 2002). The competencies associated with this domain
include motivating, persuading, guiding, and cooperating. Further,
individuals skilled in this area are concerned with positive change,
developing others, resolving conflict, and building relationships. These
competencies are critical for leading effectively.
Measurement tools for the Goleman model of emotional intelligence include
the Emotional and Social Competency Inventory (ESCI). This tool allows
individuals to rate their leaders on a series of competencies associated with
emotional intelligence. The Emotional Intelligence Appraisal also measures
the Goleman model through self-report or assessment by others. While self-
assessment and assessment by peers, subordinates, and superiors have
value, experimental tests that can measure the effectiveness of specific
emotional intelligence abilities would be valuable to understand to how the
concept works.
Co
py
ri
gh
t
©
2
01
2.
B
ra
in
Ma
ss
I
nc
.
Al
l
ri
gh
ts
r
es
er
ve
d.
M
ay
n
ot
b
e
re
pr
od
uc
ed
i
n
an
y
fo
rm
w
it
ho
ut
p
er
mi
ss
io
n
fr
om
t
he
p
ub
li
sh
er
,
ex
ce
pt
f
ai
r
us
es
p
er
mi
tt
ed
u
nd
er
U
.S
.
or
a
pp
li
ca
bl
e
co
py
ri
gh
t
la
w.
EBSCO Publishing : eBook Collection (EBSCOhost) - printed on 8/25/2020 12:06 AM via UNIVERSITY OF THE VIRGIN ISLANDS
AN: 529753 ; Morton, Wendy.; Everything You Need to Know About Emotional Intelligence & Leadership
Account: s1136565
A BrainMass eBook Everything You Need to Know About Emotional Intelligence & Leadership
Get More Need to Know Books at http://www.brainmass.com/needtoknow/ 12
Table 2 – Key Elements of Goleman Model
Key Elements
Self-awareness
Self-management
Social awareness
Relationship management
Measurement Tool
Emotional and Social Competency Inventory (ESCI)
Emotional Intelligence Appraisal
Bar-On Model of Social-Emotional Intelligence
The Bar-On model (Bar-On, 2010) contends that emotional intelligence is
comprised of interconnected emotional and social competencies that can
positively impact behavior. Like the Goleman model, this model of emotional
intelligence is considered a mixed model. Bar-On (2010) suggests that
emotional intelligence impacts how an individual understands and expresses
themselves, how they relate to others, and how they deal with daily
challenges and stresses. The model has five main meta-components with
related skills and competencies. These meta-components include scales for
intrapersonal, interpersonal, stress management, adaptability, and general
mood (Bar-On, 2010).
The intrapersonal component involves ability in the areas of self-regard,
emotional self-awareness, assertiveness, independence, and self-
actualization (Bar-On, 2010). The intrapersonal component involves the
ability to perceive and be aware of one’s own emotions. This component of
the Bar-On (2010) model also consists of the skill to perceive and express
one’s emotions effectively. These individuals are self-reliant and driven to
achieve goals.
The interpersonal element involves ability in the areas of empathy, social
responsibility, and interpersonal relationships (Bar-On 2010). This aptitude
encompasses the ability to understand emotions and emotional responses in
others. Individuals with this skill are cooperative and connect well with their
social groups. Another key skill associated with the interpersonal element of
Co
py
ri
gh
t
©
2
01
2.
B
ra
in
Ma
ss
I
nc
.
Al
l
ri
gh
ts
r
es
er
ve
d.
M
ay
n
ot
b
e
re
pr
od
uc
ed
i
n
an
y
fo
rm
w
it
ho
ut
p
er
mi
ss
io
n
fr
om
t
he
p
ub
li
sh
er
,
ex
ce
pt
f
ai
r
us
es
p
er
mi
tt
ed
u
nd
er
U
.S
.
or
a
pp
li
ca
bl
e
co
py
ri
gh
t
la
w.
EBSCO Publishing : eBook Collection (EBSCOhost) - printed on 8/25/2020 12:06 AM via UNIVERSITY OF THE VIRGIN ISLANDS
AN: 529753 ; Morton, Wendy.; Everything You Need to Know About Emotional Intelligence & Leadership
Account: s1136565
A BrainMass eBook Everything You Need to Know About Emotional Intelligence & Leadership
Get More Need to Know Books at http://www.brainmass.com/needtoknow/ 13
the Bar-On model is building and maintaining positive relationships with
others.
The stress management aspect of the Bar-On (2010) model involves
handling stress productively and effectively controlling impulses. This skill
allows the individual to resist destructive emotional impulses. Stress
management allows the individual to …
CATEGORIES
Economics
Nursing
Applied Sciences
Psychology
Science
Management
Computer Science
Human Resource Management
Accounting
Information Systems
English
Anatomy
Operations Management
Sociology
Literature
Education
Business & Finance
Marketing
Engineering
Statistics
Biology
Political Science
Reading
History
Financial markets
Philosophy
Mathematics
Law
Criminal
Architecture and Design
Government
Social Science
World history
Chemistry
Humanities
Business Finance
Writing
Programming
Telecommunications Engineering
Geography
Physics
Spanish
ach
e. Embedded Entrepreneurship
f. Three Social Entrepreneurship Models
g. Social-Founder Identity
h. Micros-enterprise Development
Outcomes
Subset 2. Indigenous Entrepreneurship Approaches (Outside of Canada)
a. Indigenous Australian Entrepreneurs Exami
Calculus
(people influence of
others) processes that you perceived occurs in this specific Institution Select one of the forms of stratification highlighted (focus on inter the intersectionalities
of these three) to reflect and analyze the potential ways these (
American history
Pharmacology
Ancient history
. Also
Numerical analysis
Environmental science
Electrical Engineering
Precalculus
Physiology
Civil Engineering
Electronic Engineering
ness Horizons
Algebra
Geology
Physical chemistry
nt
When considering both O
lassrooms
Civil
Probability
ions
Identify a specific consumer product that you or your family have used for quite some time. This might be a branded smartphone (if you have used several versions over the years)
or the court to consider in its deliberations. Locard’s exchange principle argues that during the commission of a crime
Chemical Engineering
Ecology
aragraphs (meaning 25 sentences or more). Your assignment may be more than 5 paragraphs but not less.
INSTRUCTIONS:
To access the FNU Online Library for journals and articles you can go the FNU library link here:
https://www.fnu.edu/library/
In order to
n that draws upon the theoretical reading to explain and contextualize the design choices. Be sure to directly quote or paraphrase the reading
ce to the vaccine. Your campaign must educate and inform the audience on the benefits but also create for safe and open dialogue. A key metric of your campaign will be the direct increase in numbers.
Key outcomes: The approach that you take must be clear
Mechanical Engineering
Organic chemistry
Geometry
nment
Topic
You will need to pick one topic for your project (5 pts)
Literature search
You will need to perform a literature search for your topic
Geophysics
you been involved with a company doing a redesign of business processes
Communication on Customer Relations. Discuss how two-way communication on social media channels impacts businesses both positively and negatively. Provide any personal examples from your experience
od pressure and hypertension via a community-wide intervention that targets the problem across the lifespan (i.e. includes all ages).
Develop a community-wide intervention to reduce elevated blood pressure and hypertension in the State of Alabama that in
in body of the report
Conclusions
References (8 References Minimum)
*** Words count = 2000 words.
*** In-Text Citations and References using Harvard style.
*** In Task section I’ve chose (Economic issues in overseas contracting)"
Electromagnetism
w or quality improvement; it was just all part of good nursing care. The goal for quality improvement is to monitor patient outcomes using statistics for comparison to standards of care for different diseases
e a 1 to 2 slide Microsoft PowerPoint presentation on the different models of case management. Include speaker notes... .....Describe three different models of case management.
visual representations of information. They can include numbers
SSAY
ame workbook for all 3 milestones. You do not need to download a new copy for Milestones 2 or 3. When you submit Milestone 3
pages):
Provide a description of an existing intervention in Canada
making the appropriate buying decisions in an ethical and professional manner.
Topic: Purchasing and Technology
You read about blockchain ledger technology. Now do some additional research out on the Internet and share your URL with the rest of the class
be aware of which features their competitors are opting to include so the product development teams can design similar or enhanced features to attract more of the market. The more unique
low (The Top Health Industry Trends to Watch in 2015) to assist you with this discussion.
https://youtu.be/fRym_jyuBc0
Next year the $2.8 trillion U.S. healthcare industry will finally begin to look and feel more like the rest of the business wo
evidence-based primary care curriculum. Throughout your nurse practitioner program
Vignette
Understanding Gender Fluidity
Providing Inclusive Quality Care
Affirming Clinical Encounters
Conclusion
References
Nurse Practitioner Knowledge
Mechanics
and word limit is unit as a guide only.
The assessment may be re-attempted on two further occasions (maximum three attempts in total). All assessments must be resubmitted 3 days within receiving your unsatisfactory grade. You must clearly indicate “Re-su
Trigonometry
Article writing
Other
5. June 29
After the components sending to the manufacturing house
1. In 1972 the Furman v. Georgia case resulted in a decision that would put action into motion. Furman was originally sentenced to death because of a murder he committed in Georgia but the court debated whether or not this was a violation of his 8th amend
One of the first conflicts that would need to be investigated would be whether the human service professional followed the responsibility to client ethical standard. While developing a relationship with client it is important to clarify that if danger or
Ethical behavior is a critical topic in the workplace because the impact of it can make or break a business
No matter which type of health care organization
With a direct sale
During the pandemic
Computers are being used to monitor the spread of outbreaks in different areas of the world and with this record
3. Furman v. Georgia is a U.S Supreme Court case that resolves around the Eighth Amendments ban on cruel and unsual punishment in death penalty cases. The Furman v. Georgia case was based on Furman being convicted of murder in Georgia. Furman was caught i
One major ethical conflict that may arise in my investigation is the Responsibility to Client in both Standard 3 and Standard 4 of the Ethical Standards for Human Service Professionals (2015). Making sure we do not disclose information without consent ev
4. Identify two examples of real world problems that you have observed in your personal
Summary & Evaluation: Reference & 188. Academic Search Ultimate
Ethics
We can mention at least one example of how the violation of ethical standards can be prevented. Many organizations promote ethical self-regulation by creating moral codes to help direct their business activities
*DDB is used for the first three years
For example
The inbound logistics for William Instrument refer to purchase components from various electronic firms. During the purchase process William need to consider the quality and price of the components. In this case
4. A U.S. Supreme Court case known as Furman v. Georgia (1972) is a landmark case that involved Eighth Amendment’s ban of unusual and cruel punishment in death penalty cases (Furman v. Georgia (1972)
With covid coming into place
In my opinion
with
Not necessarily all home buyers are the same! When you choose to work with we buy ugly houses Baltimore & nationwide USA
The ability to view ourselves from an unbiased perspective allows us to critically assess our personal strengths and weaknesses. This is an important step in the process of finding the right resources for our personal learning style. Ego and pride can be
· By Day 1 of this week
While you must form your answers to the questions below from our assigned reading material
CliftonLarsonAllen LLP (2013)
5 The family dynamic is awkward at first since the most outgoing and straight forward person in the family in Linda
Urien
The most important benefit of my statistical analysis would be the accuracy with which I interpret the data. The greatest obstacle
From a similar but larger point of view
4 In order to get the entire family to come back for another session I would suggest coming in on a day the restaurant is not open
When seeking to identify a patient’s health condition
After viewing the you tube videos on prayer
Your paper must be at least two pages in length (not counting the title and reference pages)
The word assimilate is negative to me. I believe everyone should learn about a country that they are going to live in. It doesnt mean that they have to believe that everything in America is better than where they came from. It means that they care enough
Data collection
Single Subject Chris is a social worker in a geriatric case management program located in a midsize Northeastern town. She has an MSW and is part of a team of case managers that likes to continuously improve on its practice. The team is currently using an
I would start off with Linda on repeating her options for the child and going over what she is feeling with each option. I would want to find out what she is afraid of. I would avoid asking her any “why” questions because I want her to be in the here an
Summarize the advantages and disadvantages of using an Internet site as means of collecting data for psychological research (Comp 2.1) 25.0\% Summarization of the advantages and disadvantages of using an Internet site as means of collecting data for psych
Identify the type of research used in a chosen study
Compose a 1
Optics
effect relationship becomes more difficult—as the researcher cannot enact total control of another person even in an experimental environment. Social workers serve clients in highly complex real-world environments. Clients often implement recommended inte
I think knowing more about you will allow you to be able to choose the right resources
Be 4 pages in length
soft MB-920 dumps review and documentation and high-quality listing pdf MB-920 braindumps also recommended and approved by Microsoft experts. The practical test
g
One thing you will need to do in college is learn how to find and use references. References support your ideas. College-level work must be supported by research. You are expected to do that for this paper. You will research
Elaborate on any potential confounds or ethical concerns while participating in the psychological study 20.0\% Elaboration on any potential confounds or ethical concerns while participating in the psychological study is missing. Elaboration on any potenti
3 The first thing I would do in the family’s first session is develop a genogram of the family to get an idea of all the individuals who play a major role in Linda’s life. After establishing where each member is in relation to the family
A Health in All Policies approach
Note: The requirements outlined below correspond to the grading criteria in the scoring guide. At a minimum
Chen
Read Connecting Communities and Complexity: A Case Study in Creating the Conditions for Transformational Change
Read Reflections on Cultural Humility
Read A Basic Guide to ABCD Community Organizing
Use the bolded black section and sub-section titles below to organize your paper. For each section
Losinski forwarded the article on a priority basis to Mary Scott
Losinksi wanted details on use of the ED at CGH. He asked the administrative resident