Fluent Essays

Reflect on the three competencies of this course in a minimum of 500 words each. Consider how they might directly apply to your life and work environment when answering the questions below.   Competency 1: By analyzing a company’s network diagrams, a student will be able to identify the current IT infrastructure, IT standards, and IT protocols and then identify potential technology improvements to increase business performance and create a report to senior management justifying the need for the technology improvement.  Competency 2:  By analyzing network diagrams of a company, a student will be able to create a summary of risks to the current IT structure, recommendations for mitigating the risks, recommendations for IT infrastructure improvements, and a system management plan detailing the addition of an ERP, CRM, or SCM system.  Competency 3:  By utilizing concepts taught throughout the course and network diagrams, students will create an e-commerce proposal and implementation plan and an IT infrastructure improvement proposal and presentation.  Reflect on the following questions in a minimum of 500 words. Question #1: Can you think of a situation in which you identified an improvement at work but needed to convince senior management through a report? Can you provide an example, either within your work environment or in society at large, when you analyzed a network diagram and identified risks to a process or system? How could you utilize implementation plans or improvement proposals at work?  Question #2: What specific assignments or learning activities from this course did you find particularly beneficial? What do you feel could have improved or added to your learning experience in this course?   Submit your reflection. Copyright 2021 by University of Phoenix. All rights reserved. CMGTCB/554: IT Infrastructure Course Information Description This course focuses on the managerial level of knowledge and terminology for telecommunications and computer networks. This course covers the concepts and application of the Internet, server and storage architectures, and regulatory considerations. Credits 3 Competency Statements and Learning Objectives Competency Statement Competency Learning Objectives (LO) Where you will demonstrate your learning: By examining a company’s network diagrams, a student identifies the current IT infrastructure, IT standards, and IT protocols and then identifies potential technology improvements to increase business performance and creates a report to senior management justifying the need for the technology improvement. Competency 1 – Comprehend how to build an environment that blends telecommunications and computer networks. Learning Objective 1 – Justify the role of information technology in the business environment. Learning Objective 2 – Identify the IT manager’s role with information systems and information technology decisions for a business. Learning Objective 3 – Distinguish the role of IT Infrastructure in business performance improvement. Learning Objective 4 – Compare the roles of network models in an enterprise IT Infrastructure. Learning Objective 5 – Explain how protocols support accurate and timely network communications. Learning Objective 6 – Summarize voice, video, and data communications and network standards. Learning Objective 7 – Recommend communication and collaboration tools for a business. Competency 1 – Competency Assessment ABC/123 Syllabus Page 2 of 5 Copyright 2021 by University of Phoenix. All rights reserved. Competency Statement Competency Learning Objectives (LO) Where you will demonstrate your learning: By analyzing network diagrams of a company, a student authors a summary of risks to the current IT structure, recommendations for mitigating the risks, recommendations for IT infrastructure improvements, and a system management plan detailing the addition of an Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), or Supply Chain Management (SCM) system. Competency 2 – Incorporate foundational architectures into IT. Learning Objective 8 – Classify the enterprise networks used in a global business environment. Learning Objective 9 – Illustrate the networking technologies used in a global business environment. Learning Objective 10 – Analyze the components of network risk assessment and mitigation. Learning Objective 11 – Explain how software applications utilize the IT Infrastructure. Learning Objective 12 – Analyze the role of ERP, CRM, SCM, and big data analytic systems. Learning Objective 13 – Describe data management concerns in the context of regulatory considerations, ethical responsibility, and business performance. Learning Objective 14 – Construct an organizational systems management plan incorporating current trends and security concerns. Competency 2 – Competency Assessment By utilizing concepts taught throughout the course, a student examines integration of e-commerce components into an IT system and security risks through the writing of an e-commerce proposal/implementation plan, an IT system security plan, and Request for Proposal (RFP) presentation. Competency 3 – Classify applicable regulatory considerations for your organization. Learning Objective 15 – Distinguish the role of IT Infrastructure in supporting e- commerce and e-business. Learning Objective 16 – Analyze how IT Infrastructure facilitates mobile computing. Learning Objective 17 – Evaluate the influence of social networking on business and IT Infrastructure. Learning Objective 18 – Develop a plan to secure the IT infrastructure. Learning Objective 19 – Recommend IT metrics that can be used to increase efficiency and effectiveness of IT operations. Competency 3 – Competency Assessment ABC/123 Syllabus Page 3 of 5 Copyright 2021 by University of Phoenix. All rights reserved. Competency Statement Competency Learning Objectives (LO) Where you will demonstrate your learning: Learning Objective 20 – Assess the impact of current trends in technology on IT infrastructure. Materials Textbook Laudon, K. C., & Laudon, J. P. (2020). Management information systems: Managing the digital firm (16th ed.). Pearson Education. ISBN: 978-0-13-519179-8.  Course Overview Competency Activities Assessment Competency 1 – Blended Telecommunications and Computer Network Environments Overview, Assignment Information, Assessment Rubric Learning Resources – IT Infrastructure in the Global Business Environment • Ch. 1: Information Systems in Global Business Today, from Management Information Systems: Managing the Digital Firm • Ch. 2: Global E-business and Collaboration, Sections 2.1 and 2.2 • Ch. 3: Information Systems, Organizations, and Strategy, Sections 3.1, 3.2 • Ch. 1 Video Exercise: The Importance of MIS Learning Resources – Telecommunications Concepts • Ch. 7: Telecommunications, the Internet, and Wireless Technology • The OSI model vs. the TCP/IP model • Walking through OSI and TCP/IP • Networking Foundations: Networking Basics • Business Collaboration in the Modern Workplace • Ch. 7 Video Exercise: Telecommunications, the Internet, and Wireless Technologies • Ch. 7 Video Case 1: Telepresence Competency 1 – Reflection Competency 1 – Assessment Competency 2 – Incorporating Foundational Architectures Overview, Assignment Information, Assessment Rubric Learning Resources – Enterprise Networks • Ch. 5: IT Infrastructure and Emerging Technologies, Sections 5.1 and 5.2 • Ch. 8: Securing Information Systems, Section 8.3 • Ch. 14: Managing Projects, Sections 14.2, 14.3, and 14.4 • Chapter 15: Managing Global Systems Network Types • Network Design • Risk Assessment Competency 2 – Reflection Competency 2 – Assessment ABC/123 Syllabus Page 4 of 5 Copyright 2021 by University of Phoenix. All rights reserved. Competency Activities Assessment • Quantitative Risk Assessment • Risk Management • Ch. 5 Simulation: Hardware, Software, and Mobile Systems Learning Resources – Enterprise Information Systems, Data Management, and Applications • Ch. 4: Ethical and Social Issues in Information Systems, Sections 4.1 and 4.2 • Ch. 6: Foundations of Business Intelligence: Databases and Information Management, Sections 6.3 and 6.4 • Ch. 9: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications • Ch. 4 Video Exercise: Ethical and Social Issues in Information Systems • Ch. 6 Video Case 2: Brooks Brothers • Ch. 9 Video Exercise: Achieving Operational Excellence and Customer Intimacy • Ch. 9 Video Case: Evolution Homecare Competency 3 – Classifying Regulatory Considerations Overview, Assignment Information, Assessment Rubric Learning Resources – Mobile Computing, Social Networks, and E-Commerce • Ch. 2: Global E-business and Collaboration, Section 2.3 • Ch. 5: IT Infrastructure and Emerging Technologies, Sections 5.5 and Case Study BYOD: Business Opportunity or Big Headache? • Ch. 10: E-Commerce: Digital Markets, Digital Goods. • Ch. 13: Building Information Systems, Section 13.5 • Writing a Proposal (Optional) • Ch. 10 Video Case 1: Walmart V. Amazon • Ch. 10 Video Exercise: Social Media Information Systems • Ch. 10 Video Case 2: Groupon Learning Resources – IT Metrics, Security, and Technology Trends • Ch. 5: IT Infrastructure and Emerging Technologies, Sections 5.3 and 5.4 • Ch. 8: Securing Information Systems, Sections 8.1, 8.2, and 8.4 • PowerPoint 2016 Essential Training • Software Metrics in Action • Adding and formatting video from your computer and YouTube (Optional) • Working with Video Clips (Optional) • Adding and Working with Audio Files (Optional) • Adding Speaker Notes (Optional) • Ch. 5 Video Case 3: Netflix • Ch. 8 Video Exercise: Information Security Management • Ch. 8 Video Case 2: Cyberespionage • Ch. 8 Simulation: Information Security Management Competency 3– Reflection Competency 3 – Assessment ABC/123 Syllabus Page 5 of 5 Copyright 2021 by University of Phoenix. All rights reserved. Competency Activities Assessment Competency 1, 2, & 3 Final Course Reflection Course Information Description Credits Competency Statements and Learning Objectives Materials Textbook Course Overview