Fluent Essays

For this assignment you are following prompt 1 and 2 and you are creating a graph. You can use any form of graph that you would like for this assignment. I am also attaching my previous assignment as a reference for this. Project Name: Electronic service quality in Medical services of Don Char Medical Care Project Charter Project Name: Electronic service quality in... Project Name: Electronic service quality in Medical services of Don Char Medical Care Project Charter Project: Electronic service quality in Medical services of Don Char Medical Care Title: Project Charter Document number: Version 0.1 Document status: complete Author: Doe, John Responsible: Date created: 06.07.17 Protection class: For internal use only Document history Version Date Author Comment/Change 0.1 06.07.17 Don Critical evaluation of electronic quality service in the medical field 0.2 06.07.17 Don Evaluation based role of electronic service in cancer treatment STATEMENT OF WORK (SOW) The statement of work of this project entails the major deliveries of the project which includes; Development of the electronic service that would enhance homecare medical services. Development of electronic communication mode that would facilitate homecare operations for the aged and the disabled. Adaptation of the electronic communication that would facilitate easier access to quality medication for carcinogenic Development of electronic service that would generate competitive advantage for the medical facilities. Finally, electronic medical service that would enhance treatment of the aged with minimal costs to cater for their hospital bills. Page 1 Background/Project purpose or justification 2 Goals 2.1 Goals 2.2 Scheduling goals/milestones 3 Project product description 4 Delivery units 4.1 Delivery units/services 5 Project success criteria 6 High-level risks 7 Key stakeholders 8 Assumptions, restrictions and external dependencies 9 Responsibility of the customer 9.1 Tasks 9.2 Resources and staffing 10 Project category 11 Project budget (overview) 12 Project startup 13 Project end 13.1 Signatures for release Annex A. Glossary and abbreviations B. References, accompanying documents Background/Project Purpose or Justification It is clear that the main purpose of the initiating the project is facilitates and enhances operations related to Don Char medical services through effective application of the electronic medical service. This is clearly indicated by the fact that despite the vast growth of the electronic medical operations such as in record keeping it is clear that some of the areas of operations are clearly neglected and needs to be considered to ensure facilitation of the medical care to all. This is where the electronic medical services has focused on detecting various healthcare problems, defining priorities of healthcare operations, identifying innovation in the healthcare operations and allocation of resources to facilities healthcare operations. This is where critical issues such as treatment of cancer especially to the minorities such as the aged and the disabled have not been effectively addressed by the electronic medical services. The project also wants to focus and address the issue of ease of treatment through effective application of the healthcare medical operations at the homecare operations. This is critical basically for the marginalized groups and the aged who fully need to use the platform with ease and convenience to achieve their medical welfare. Finally, the other purpose of the research is basically to mitigate the high cost of medical operations at the convenience of the society welfare though there is need by the Don Char medical services to acquire its competitive advantage as compared with other medical facilities to ensure global offer of the service. Goals Goals Goal Description Cancer The main goal of the project is to align electronic service to ease achieve treatment of cancer for the marginalized groups and the aged. Cost The research also focuses on reducing the cost at the internal operations which translates better and ease of service delivery for the marginalized groups and the aged. Scheduling Goals/Milestones Schedule Description July 15th to 15th Jan 2018 Development of the electronic medical service that would facilitate and achieve homecare service delivery for the aged and the marginalized groups 1st Feb 2018 to December 1st 2018 Development of the electronic health service that would used to reveal (research) and ease treatment of cancer for the aged and the minorities to mitigate high applications of the chemotherapy which weakens their immunity thus shortening their lives. Project Product Description This section describes the project end product to be supplied. 3. PRODUCT SCOPE DESCRIPTION The service that is critically developed in this research is basically the electronic service which is critical in achieving the goals and strategies of Don Char medical facilities. This is where the facility through the created service will increase the returns of the medical facility in the context of ensuring that our goals and strategies are achieved. It is also clear that through the created service the medical care will achieve and be in line with its millennium goals of ensuring that medical care is offered to all groups with ease and effectiveness in the 21st century. It is also clear that the service will develop and leads to the achievement of the company goal based on treatment of cancer basically for the aged and the minorities with safer and credible methodologies to enhance their health and prolonging their lives as compared with the current methods.Electronic service quality in medical care is a crucial item in the successful delivery of services in the health sector. With the rise of the electronic era in medical services, there has been a rise in the inefficiency due to poor quality in terms of the software and the hardware that is involved thereby becoming a limiting factor in the provision of quality medical care services in Don Char Medical care. The main focus of Don Char Medical care being the cancer patients from the disadvantaged group the application of quality electronic services is a big challenge. There are several limitations to implement this which entail the high cost which is incurred through putting up the infrastructure to support the operations of the Electronic services in the medical care, the whole restructuring process of the operations in order to ensure that the new systems fit the necessary requirement for efficiency is also a big hindrance to the process (Bonjer et al, 2015). Delivery Units Delivery Units/Services Delivery Unit Description/Comment Cancer technology This is focused to treat the aged, minorities and the disabled with safer methodologies. Cost subsidy Subsidized cost of treatment for the aged, minorities and disabled to enhance their welfare. Homecare service To facilitate and enable electronic healthcare service for the groups with ease and efficacy. Database management For the aged, minorities and disabled without hurdles. Future Research To ensure that continuity of future electronic medical operations is facilitated to build a health working global economy. The major needs to be improved through the implementation of quality medical services include, establishing a good record system that would help Don Char medical care to monitor and keep track of their patients, ensure that there is an efficient system that links up the home care providers and the medical facility to ensure that there are an effective response and feedback mechanism due to the nature of the Cancer disease. Project Success Criteria Project Success Criteria The capability of the Don Char medical services to treat cancer with safer methods majorly focusing on the aged, minorities and the disabled. The capability of the Don Char medical services to offer homecare facilitates and operations for aged, minorities and the disabled. The capability of the overall project to reduce the cost of treatment for the aged, minorities and the children. The capability of Don Char medical facility to acquire a better competitive advancements and advantages from the electronic medical services as compared with other medical facilities. The capability of Don Char medical operations to propel its future projects and develop a more comprehensive electronic medical healthcare that would propel wellness of the global society. The capability of Don Char medical operations to create a category database that would focus on healthcare database management for the minorities, aged and the disabled at a greater margin as compared with the current focus. The capability of the Don Char electronic healthcare facility to create an ease platform that minorities,aged,vulnerable groups and the disabled that would easily related to alarm need for medical care through the electronic healthcare device capability to locate place medical attention place and time of urgency. The electronic services should also enhance the quality of tests that the patients go through to ensure that correct prescription is done through ensuring that the equipment used are regularly maintained to guarantee accuracy as this may be dangerous for the patients who are mainly the aged and the minority who cannot afford to seek help to another medical care facility due to the high cost of cancer treatment (Donabedian, 2016). The success of the electronic service in medical care is measured in different factors, The increase in the number of people that exists in the medical facility records, the fact that there are minimal complaints from both the homecare providers, the patients and the staff at the Don Char medical care facility as it is a show of proper coordination thus a measured of quality. The ease of the access of the information for both the patients ad the home care providers is also a success factor of the quality of the electronic services in the medical care. High-Level Risks Risk Possible Impacts on the Project Core competencies The company may face delay in developing the project as desired. Financial The cost may project is too high that may impede fully undertaking the project. Timeline The period allocated may hider undertaking of other critical issues within DCMS operations. Lack of full consultations The project may be faced with hurdles during its undertakings. Corporation It may lead to delay of achievement of the project goals. Technology It hinders effective undertaking of the project as desired. Budget overrun It would lead to high cost of the project which may impede the organization not to delegate the required finances. Key Stakeholders Name Role Sponsor (Don Char medical care services). To facilitate and allocate the required finances in the context of ensuring there is effective undertaking of the project. James Wayne Project manager (P.M): approve expenses of the project and the project plan Charles Major Project coordinator (P.C):Coordinates the main activities of undertaking the project Cecily Mayor IT Specialist: Ensure that fully employment of the core team required and supervising the team up to the end of the project. Joyce Hoax Project Assistance (A.P.M): coordinates the minor activities of the project. Jane Maggie Representative and coordinator of the marginalized groups in Don Char medical services ensure effective undertaking of the project with goals of achieving and addressing issues of the tri groups. Parents with Disabled children’s. Provide names to the healthcare operations for update in the manual database before transfer to the new database to be developed. Caregiver of the aged Provide names and locations of their aged for easier allocation of the developed devices for offering homecare medical operations. Caregivers of the disabled To register with the program to cater for their needs after fully implementation of the project. Assumptions, Restrictions and External Dependencies A R E Item 1 Assuming that core technological competencies will be hired before commencement of the project 2 Management will be supportive to ensure there is effective undertaking of the project within the stipulated timeline. 3 Coordination of various named stakeholders to ensure fully success of the project 1 The allocated funds should be used for the project only but not for any other operations. 2 The project should be strictly undertaken by one year where there will be no extension. 1 The project will depend on IT firms to develop electronic service that would be more comprehensive. 2 The project will depend and coordinate with the U.S health electronic guidelines to ensure compliance with guidelines. 3 The project will depend on views of the external medical experts to ensure easier update and credibility of the medical ethics and ethos. A = Assumption R = Restriction E = External dependency Home care providers are a key element in the provision of quality electronic services in the medical care, they are tasked with the primary duty of linking up the patients who normally consists of the aged and the minority in the society through a software that controls the information accessible from the Don Char Medical Care, therefore, they are crucial in ensuring that the patients get the best out of the systems thus a success factor. The provision of quality electronic services has had a lot of impact on the home care providers through making it easy to coordinate with the staff to the Don Char Medical Care Facility in ensuring that the primary goal of the medical program of the cancer patients is achieved. This also helps greatly in reducing the time wasted on trying to check out the patients records through the use of the electronic record keeping (Wain et al, 2017). The home providers are able to enjoy efficient operations in their duty in the provision of the best services to their patients, this mainly through the improved level of accuracy in both the diagnosis and treatment as they are the basis of cancer treatment which if there is no high level of accuracy would result in misdiagnosis which adversely affects the cancer patients recovery program. Responsibility of the Customer Tasks Task Comment Contact Caregivers of aged (Patrick wager) Good job [email protected] Care giver of the disabled (Mary Winston) Finally we will have easier medication to better our disabled children’s’ lives [email protected] Jane Maggie It will be such a milestone that has not been undertaken by our medical facilities for long period of time [email protected] Resources and Staffing Resources/Staffing Comment Contact John Marker (CEO Don Char medical center) It worth undertaking such as a project to enhance our operations in future. [email protected] Cecily Mayor The verge of technology must be undertaken to ensure credible operations of the medical care in the 21st century through achieving the needs of all stakeholders. [email protected] Project Category According to the relevant requirements and experiences in the company, the project is classified based on the following predefined features. Project Category Project Categories: C Projects: Updating major group information B Projects: Development of electronic service platform A Projects: Development of cancer technology Complexity high Average High Risk &Impact on Company Low Average High Strategic Importance average high High Number of Persons on Project Generally 3 Generally 7 Generally > 10 Project Duration Up to six months 8 months 10 months. Project Budget (Overview) The financial framework within which the project has to operate is described here. Depending on the size of the framework, it may make sense to provide further details for individual parts. Area Amount Project $ U.S 60 million (Development of cancer electronic service). Subproject $ U.S 150,000 transfer of manual data to the electronic medical service. $U.S 1 million electronic medical service platform to achieve homecare operations for the marginalized groups. $ U.S 4million payment of salaries and wages during the project period. Project Startup The project is deemed started with the following signatures: Representativeof Steering Committee Customer Project Manager Signature Name Joyce Hoax Mary Winston James Wayne Date Project End Planned Project End: December 1st 2018 Signatures for Release The project manager is released with the signatures provided here following the project closing phase: Representativeof Steering Committee Customer Project Manager Signature Name Joyce Hoax Mary Winston James Wayne Date Annex Glossary and Abbreviations Term Explanation CEO Chief executive officer of Don Char medical care DCMS Don Char Medical care P.M Project manager APM Assistance project manager PC Project coordinator References, Accompanying Documents Reference No. Title Doc. No. 1. An analysis of the e-service literature: towards a research agenda. Internet Research 16 2. Advancing Care Information How to Implement the New Meaningful Use Component of MIPS 3. Geisingers Journey to Personalized Care using Customer Relationship Management (CRM)