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TRAINING NEEDS ASSESSMENT 6
Training Needs Assessment
Chelsea Brooke Mattingly
UMGU
February 2, 2021
The organization and its needs regarding the training issue
New York University Langone Hospital is the organization that will be focused on in this assignment. The organization is in Brooklyn, New York. It is one of the best facilities in the location, and this is associated with the fact that the organization offers a wide variety of services (NYU Langone Hospital, 2021). Apart from attending to patients, the hospital also provides healthcare students with an environment to learn and practice care delivery to patients. The hospital has a capacity bed on 450 patients. New York University Langone Hospital offers both in-patient and out-patient services. Some of the hospital services are heart-related conditions, blood disorders, liver diseases, diabetes, urinary conditions, airway and breathing problems, various cancer, kidney problems, digestive disorders, gastrointestinal, tumors-related conditions and many others (NYU Langone Hospital, 2021). The hospital has been able to excel in the fast-evolving and highly competitive healthcare sector because of its ability to offer nothing less than high-quality services.
Healthcare practitioners working at New York University Langone Hospital have demonstrated their competent skills by giving the hospital a good reputation for performing surgeries (NYU Langone Hospital, 2021). Also, the hospital provides specialized services for adult students. Specialized services have helped to improve the quality of services offered at the hospital. As a result, patient satisfaction continues to rise, thus giving the hospital a good reputation in Brooklyn and the neighboring states (NYU Langone Hospital, 2021). The hospital plays host to two emergency departments, which has helped the practitioners meet patients needs in the most convenient time. Work ethics and integrity are highly regarded values at the hospital (NYU Langone Hospital, 2021). Practitioners from different fields and departments collaborate to enhance the delivery of quality care at the hospital.
The hospital has been offering the best services, which has affected the number of patients who seek healthcare practitioners services from the hospital (NYU Langone Hospital, 2021). It would be essential to make sure that practitioners who provide ambulatory services have the essential skills to perform their roles effectively. A training needs assessment comes in as the best tool to test and meet healthcare practitioners needs working in the ambulatory department (Merrill, 2002). The assessment will help to identify areas of need. The assessments main aim is to ensure that healthcare practitioners will have the skills and knowledge that are important in meeting the increasing needs of patients who need ambulatory services (NYU Langone Hospital, 2021).
In this case, the training issue pertains to the anticipated rise in the number of paTRAINING ASSESSMENT
1
TRAINING ASSESSMENT
5
Training Needs Assessment
Chelsea Brooke Mattingly
UMGU
February 16, 2021
Located in Brooklyn, New York, the New York Langone Hospital is one of the best healthcare facilities in Brooklyn. The 450-bed capacity hospital offers services to patients with cardiovascular conditions, blood disorders, liver diseases, kidney problems, ambulatory problems, and many others. The healthcare practitioners at the New York University Langone Hospital have exhibited competent skills in offering high-quality care services. However, the hospital’s ambulatory unit is experiencing major problems, necessitating training needs assessment (TNA) to identify the key areas that require improvement. There are several performance gaps in the healthcare facility, though skills and mental health gaps are the most critical. These have been primarily caused by the increasing number of patients that visit the hospital’s ambulatory unity every day. The TNAs main objective is to ensure that practitioners working in the ambulatory department have the necessary skills to meet the needs of patients seeking ambulatory services. Therefore, practitioners providing ambulatory care will be the targeted beneficiaries of the training program.
The training aims to achieve several outcomes for the ambulatory department and the New York Langone Hospital at large. According to Rutgers (n.d.), intended outcomes or measurable objectives must be determined before performing any research project or training. This entails identifying what you want to achieve (results) and how you will determine that you have succeeded (Rutgers, n.d.). For instance, based on the TNA, one of the expected outcomes of the training is providing quality and competent healthcare services. This means the hospital will be able to provide quality and competent services to meet the needs of the patients. This is because practitioners in the ambulatory section will be trained on how to efficiently attend to the huge numbers of patients without compromising quality.
The training will also equip the hospital’s healthcare practitioners with the skills and knowledge necessary to save lives. In a situation where the number of patients has increased tremendously, training is expected to equip healthcare workers with the needed skills to provide services aligned to patients’ needs. In general, the hospital will be in the best position to offer the best services when needed.
The other fundamental outcome of the training is that the hospitals stressful environment will be adequately addressed. Normally, working in a healthcare setting full of patients, such as the New York Langone Hospitals ambulatory unit, can stress the staff. The training will essentially help practitioners know how to avoid burnout and handle stress that comes with serving a high number of patients.
The training will be expected to improve healthcare workers productivit
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