Contingency Planning - Information Systems
Contingency planning is a risk mitigation process for developing back-up plans in anticipation of events (scenarios) that might disrupt ‘business as usual’. Business continuity planning is an expanded version of contingency planning that typically encompasses a more comprehensive and extended response plan for getting back to ‘business as usual’. In a well-formatted, highly-detailed research paper, address the need to contingency planning, ensuring to address the following items:(1) Benefits of scenario events/planning.
(2) Questions to consider when implementing scenario planning.
(3) The common types of scenario planning.Your paper should meet these requirements:
Be approximately four to six pages in length, not including the required cover page and reference page.
Follow APA 7 guidelines. Your paper should include an introduction, a body with fully developed content, and a conclusion.
Support your answers with the readings from the course and at least two scholarly journal articles to support your positions, claims, and observations, in addition to your textbook. The UC Library is a great place to find resources.
Be clearly and well-written, concise, and logical, using excellent grammar and style techniques. You are being graded in part on the quality of your writing.
Chapter 3
Business Continuity Planning
Planning for Business Continuity
Assessing risks to business processes
Minimize impact from disruptions
Maintain continuity of being able to perform mission critical business tasks
Main steps:
Project scope and planning
Business impact assessment
Continuity planning
Approval and implementation
Project Scope and Planning
Business Organization Analysis
BCP Team Selection
Resource Requirements
Legal and Regulatory Requirements
overview
Business Organization Analysis
Identify all departments
Identify critical services
Identify corporate security teams
Identify senior executives and key individuals
BCP Team Selection
Needs members from every department/division
Include members from:
IT
Cybersecurity
Senior management
Legal
Physical security and facilities
Legal and PR
Resource Requirements
BCP Development
BCP Testing, Training, and Maintenance
BCP Implementation
Mostly personnel, but may include IT and physical resource allocation
Legal and Regulatory Requirements
Federal, state, and local laws or regulations
Emergency services
Industry regulations
Country-specific laws
Service level agreements
Business Impact Assessment
Quantitative Decision Making vs.
Qualitative Decision Making
Identify Priorities
Risk Identification
Likelihood Assessment
Impact Assessment
Resource Prioritization
overview
Identify Priorities
Critical prioritization of business processes
Assess by department, then organization
Assign an AV (asset value) to each process
Determine:
MTD (maximum tolerable downtime)
MTO (maximum tolerable outage)
Choose a RTO (recovery time objective)
Risk Identification
Inventory-specific risks
Natural and man-made
Logical and physical and social
Don’t overlook the cloud
Get input from all departments
Likelihood Assessment
Determine frequency of occurrence
Establish an ARO (annualized rate of occurrence)
Based on history, experience, and experts
Impact Assessment
Evaluate consequences of a breach
EF (exposure factor)
SLE (single loss expectancy)
SLE = AV x EF
ALE (annualized loss expectancy)
ALE = SLE x ARO
Consider non-monetary impacts
Resource Prioritization
Biggest ALE is biggest risk concern
Combine qualitative priorities with quantitative priorities
Work at addressing each item from largest ALE value first
Continuity Planning
Strategy Development
Provisions and Processes
Plan Approval
Plan Implementation
Training and Education
overview
Strategy Development
Bridge between BIA and BCP crafting
Determine which risks to address in this BCP crafting time frame
Determine acceptable risks vs. those that require mitigation
Commit sufficient resources to resolve priorities
Provisions and Processes
People
Building and facilities
Hardening provisions
Alternate sites
Infrastructure
Physically hardening systems
Alternative systems
Plan Approval
Top-level management endorsement
Educate top executives about plan concepts and details
Senior executive approval establishes plan credibility throughout organization
Plan Implementation
Define an implementation schedule
Use allocated implementation resources
Achieve process and provisioning goals
Implement BCP maintenance program
Training and Education
Assign responsibilities
Plan overview briefing
Dedicated training for those with assigned responsibilities
A backup or replacement person for each position
BCP Documentation
Continuity Planning Goals
Statement of Importance
Statement of Priorities
Statement of Organizational Responsibility
Statement of Urgency and Timing
Risk Assessment
Risk Acceptance/Mitigation
Vital Records Program
Emergency-Response Guidelines
Maintenance
Testing and Exercises
overview
Continuity Planning Goals
Set goals
Ensure the continuous operation of the business in the face of an emergency situation
Meet organizational needs
Statement of Importance
Reflects criticality of BCP
Disclosed in a memo to all employees
Should be signed by CEO to avoid compliance resistance
Statement of Priorities
Directly reflects designed BCP priorities
Include evaluation of priorities
Focus on importance to the continued operation of business functions in the event of an emergency
Statement of
Organizational Responsibility
Business continuity is everyone’s responsibility
Reinforces organization's commitment to BCP
Informs individuals of the expectation to assist and support
Statement of Urgency and Timing
Stresses priority of implementation
Defines the roll-out timetable
Risk Assessment
A recap of the BCP decision-making process
Summary of BIA
Discloses quantitative and qualitative analysis results
Risk Acceptance/Mitigation
Identifies those risks deemed acceptable
Identifies those risks deemed unacceptable
List risk management provisions
Define processes and responses
Define how the risk is reduced or managed
Vital Records Program
Determine where critical records will be stored
Set procedures for backing up critical records
Identity critical records
Digital and paper should be considered
Vital records are those needed to reconstruct the organization in the event of a disaster
Emergency-Response Guidelines
Define responsibilities in an emergency
Details activation of BCP elements
Immediate response procedures
Individuals to notify of the incident
Secondary response procedures
Goal is to minimize response time
Maintenance
BCP is a living document
BCP should be periodically updated
Drastic changes may require a complete re-design and re-crafting
Practice good version control
Include BCP in job descriptions/responsibilities
Testing and Exercises
Establish a formalized testing program
Train personnel on their tasks and responsibilities
See disaster recovery testing in Chapter 18
Conclusion
Read the Exam Essentials
Review the Chapter
Perform the Written Labs
Answer the Review Questions
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