Fluent Essays

Can you revamp my resume to meet government standards. I've uploaded both of FBI words to use and part of resume that needs the most work. CORE COMPETENCIES 01FBI CORE COMPETENCIES COLLABORATION LIAISE — Establish contacts and interact effectively with federal, state and local agencies; government officials; the community, internal Bureau contacts; and oth- er organizations and agencies. DEMONSTRATE POLITICAL SAVVY — Navigate effectively within the organization’s social, political and technological systems. SHOW RESPECT — Interact with others in a courteous manner; display composure; firmly maintain position without becoming defensive; and confront others with tact. SHARE INFORMATION — Express self concisely and clearly; use appropriate tone in conversation; present information in a well-organized manner; provide sufficient detail to ensure communication is understood; write in a clear, concise manner appropriate for the audience; and proactively identify who needs information and share when appropriate. Work together to develop ideas, solve problems and work toward a common goal while leveraging others’ expertise and obtaining a variety of perspectives; establish rapport with the community and internal Bureau partners; maintain composure and display professionalism at all times; and share information with others you deem appropriate when needed. The Federal Bureau of Investigation (FBI) identifies the following Core Competencies as true indicators of skills necessary to be successful not only as a Special Agent, but in all roles at the FBI. These specialized traits represent the knowledge, skills and abilities all FBI employees are expected to cultivate and apply to their important work in fulfilling the FBI mission. COMMUNICATION PERSUADE — Influence others to accept an idea or point of view; provide compelling reasons to accept a change or course of action. LISTEN AND INTERPRET — Understand and identify key spoken information; be sensitive to verbal and nonverbal cues from others; ask probing questions to collect additional information or clarify a message; respond appropriately to questions; and paraphrase what has been said to confirm understanding. SPEAK CLEARLY — Express self concisely and clearly; use appropriate tone in conversation; present information in a well-organized manner; and provide sufficient detail to ensure communication is understood. WRITE CLEARLY — Write in a clear, concise manner appropriate for the audience. Express thoughts and ideas clearly, concisely, persuasively and effectively both orally and in writing; interpret and understand verbal or written communications; tailor communication to recipient experience, exposure or expertise; and proactively share information with others when appropriate. 02FBI CORE COMPETENCIES FLEXIBILITY AND ADAPTABILITY INITIATIVE Display a willingness to begin or participate in new projects; anticipate and plan for additional workloads; show interest and positivity despite setbacks; and eagerly accept or respond to problems or subsequent tasks. Adapt rapidly to changing circumstances; anticipate problems and work proactively to solve them; accept new direction eagerly; and positively consider new points of view when offered. ADAPT — Adapt to unanticipated problems or conflicts; respond positively and productively to work challenges. MANAGE CHANGE — Respond positively to and successfully manage change at work; support organizational change in a positive and productive manner; and willingly accept new priorities, procedures or goals. BE PROACTIVE — Take action in anticipation of future needs or opportunities; initiate activity to accomplish a task or goal; pursue participation in activities; and volunteer ideas, resources or efforts. DEVELOP SELF — Continually strive to develop skills and abilities; learn from others. FOLLOW THROUGH — Persist at a task despite setbacks; plan for and accomplish follow-up activities necessary to accomplish goals. INTERPERSONAL ABILITY Deal effectively with others; establish and maintain rapport with management, colleagues and subordinates; recognize and show sensitivity to differences in the needs and concerns of others; and mediate concerns between individuals and groups, as well as settle disputes. ESTABLISH RAPPORT — Put others at ease; engage others in conversation; and express empathy and genuine interest. BE SENSITIVE TO DIFFERENCES — Keep an open mind; understand and appreciate the opinions of others; see things from a different point of view. RESOLVE AND MANAGE CONFLICT — Successfully mediate concerns between individuals and groups while considering organizational objectives; develop agreements and settle disputes equitably; find common ground; and obtain cooperation with minimum disruption. WORK WITH OTHERS — Collaborate to identify and achieve common goals. 03FBI CORE COMPETENCIES ORGANIZING AND PLANNING Establish priorities, timetables and goals/objectives; structure a plan of action for self and others; and develop both strategic and tactical plans. PLAN — Identify a goal and the resources necessary to achieve it by attending to detail; identify potential problems and ways to avoid or overcome them; recognize consequences to actions; and establish necessary follow-up steps. PRIORITIZE — Determine the relative importance of tasks or goals; take time and effort in relation to task importance; use time and resources efficiently; and avoid being distracted by irrelevant issues. LEADERSHIP Motivate and inspire; develop and mentor; gain the respect, confidence and loyalty of others; and articulate a vision, give guidance and provide direction in accomplishing goals. MENTOR — Recognize positive and negative performance in others; provide objective, direct and timely feedback; and provide guidance to others on how to develop skills and abilities. DIRECT — Take a leadership role with others; provide clear objectives and goals; demonstrate calm and confidence when dealing with others; and clearly articulate responsibilities. INSPIRE — Motivate others to work toward a common goal or objective; influence others by articulating a vision. PRESENCE — Engender respect and loyalty from others by demonstrating credibility, professionalism and integrity. SET STRATEGIC DIRECTION — Conceptualize, develop and articulate the vision, strategy and goals to set direction; integrate the vision into daily work activities. PROBLEM SOLVING AND JUDGMENT Critically evaluate conditions, events and alternatives; identify problems, causes and relationships; base decisions or recommendations on data or sound reasoning; and formulate objective opinions. IDENTIFY PROBLEMS AND OPPORTUNITIES — Recognize when and where problems and opportunities exist; determine the causes of problems; accurately define and understand the nature of a problem; and capitalize on opportunities to solve them together when possible. MAKE DECISIONS — Solve problems effectively; use appropriate information in determining solutions to problems; and evaluate strengths and weaknesses of potential solutions to problems. MANAGE RISKS — Identify and mitigate risk; take calculated and innovative risks. ACCEPT RESPONSIBILITY — Take ownership of problems and the need to solve them; weigh risks of potential solutions and determine if appropriate; make decisions in a timely manner; and defend decisions when challenged. EVALUATE AND ANALYZE — Evaluate data, conditions and events to support conclusions. Shayla Rivers (856) 562-7704 [email protected] www.linkedin.com/in/shaylarivers Education Wilmington University, New Castle, DE Graduation Date: January 24, 2021 Online Master of Science in Cyber Security Concentration: Cyber Terrorism Saint Francis University, Loretto, PA Graduation Date: May 12, 2019 Bachelor of Science in Finance and Accounting Minor: Cyber Security Experience Under Armour, Blackwood, NJ November 2020 - Present Stock Lead · Consistently achieve brand productivity standards for shipment processing, replenishment, markdowns and merchandising through utilizing the company tools and resources. · Maintain stockroom standard operating procedures (SOP) to support efficient and effective handling and placement of merchandise, visual props, marketing and fixtures in order to maximize sales and productivity. · Execute efficient and effective shipment processing by following processing and placement guidelines; track and communicate units per hour productivity to store leadership. · Support, understand and adhere to Under Armour’s visual standards in order to maximize merchandise presentations when flowing product from the stockroom to the sales floor. · Partner with store leadership to ensure all aspects of replenishment are properly executed to include Fill the Floor, power closes, power opens and merchandise adjustments. · Communicate merchandising opportunities to store leadership as identified through replenishing size specific quantities throughout the store: recommend and execute merchandising adjustments in compliance with Under Armour’s visual standards. · Execute markdowns and re-ticketing in the stockroom and on the sales floor, update store leadership on compliance. · Partner with store leadership to complete stock transfers and process damages. · Consistently provide support to fellow teammates through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions. · Engage in, maintain and support safety standards on sales floor and in the stockroom; communicate safety concerns to store leadership. · Aware of and follows Loss Prevention policies; advises management of any unusual internal or external activity. · Understand and adhere to all company policy and procedures. Costco Wholesale, Cherry Hill, NJ September 2020-January 2021 Stocker · Helped with the opening of a new location. · Stocks and straightens merchandise for sale in the warehouse. · Clears and cleans aisles · Assists members. Under Armour, Blackwood, NJ July 2019 – November 2020 Sales Associate · Consistently demonstrate the Under Armour selling standards to deliver a positive customer experience and achieve daily sales goals. · Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales. · Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions. · Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style. · Handling customer transactions by operating POS and MPOS systems · Gather online orders to accurately satisfy customer request Amazon Whole Food Shopper, Marlton, NJ June 2019 – December 2020 Personal Shopper · Prime now grocery shopper · Prepare customer orders for pickup and delivery The Philadelphia Eagles, Philadelphia, PA June 2019 – August 2020 Game Day Staff- Concierge · Assist fans in locating the Premium areas of Lincoln Financial Field. · Supply general information in a courteous and professional manner. · Provide high quality customer service interaction with all fans. Taste N Sea, Sicklerville, NJ May 2018 – September 2018 Cook and Waitress- Manager · Serve guests with a professional and positive attitude · Prepare food to guest specifications · Survey inventories each day · Purchase items to restock restaurant · Create schedule for the upcoming week · Accurately handle cash funds and transactions by operating POS system Healthy Blend Café, Sicklerville, NJ May 2018 – September 2018 Smoothie Maker- Manager · Make smoothies, wraps, and salads for customers, with attention to customer’s specifications · Review inventory ensuring accurate products are in the shop · Create schedule for the upcoming week · Purchase items to restock shop · Accurately handle cash funds and transactions by operating POS system · Maintained clean environment for customers and co-workers Good to Go Inc., Philadelphia, PA July 2016 - August 2017 Cashier · Accurately handle cash funds and transactions by operating POS system · Monitored inventory entering store and stocked shelves · Maintained clean environment for customers and co-workers Volunteer Special Olympics April 28, 2019 Student Volunteer · Set-up of track events · Check in of athletes for their event · Timing and recording of track events Sports for Kids Day, Saint Francis University April 2016 - April 2019 Students Volunteer · Set-up and break-down of obstacle course · Leading kids through obstacle course · Interact with kids and make sure they are having a good time Skills · Customer Service · Computer Skills · Mathematics Skills · Communication Skills · Microsoft Office Skills · Video recording skills · Leadership Skills Activities NCAA Division I Women’s Indoor and Outdoor Track and Field, Saint Francis University August 2015 - May 2019 · Coaches Assistant · Team Captain SAAC- Student-Athlete Advisory Committee, Saint Francis University August 2016 - May 2019 · Co-Marketing Chair FCA- Fellowship of Christian Athletes, Saint Francis University August 2017 - May 2019 Orientation Counselor, Saint Francis University August 2016 - May 2018 SGA- Student Government Association, Saint Francis University August 2016 - May 2017 Reference- Upon Request Transcripts- Upon Request