Macro Environment Analyses - Marketing
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Chapter 2: External Analysis: The Identification of Opportunities and Threats: 2-7 The Macroenvironment
Book Title: Strategic Management: An Integrated Approach: Theory and Cases
Printed By: Pearl Chen ([email protected])
© 2020 Cengage Learning, Inc.
2-7 The Macroenvironment
Just as the decisions and actions of strategic managers can often change an industry’s
competitive structure, so too can changing conditions or forces in the wider
macroenvironment; that is, the broader economic, global, technological, demographic,
social, and political context in which companies and industries are embedded (see Figure
2.6). Changes in the forces within the macroenvironment can have a direct impact on any or
all of the forces in Porter’s model, thereby altering the relative strength of these forces as
well as the attractiveness of an industry.
Figure 2.6
The Role of the Macroenvironment
Chapter 2: External Analysis: The Identification of Opportunities and Threats: 2-7 The Macroenvironment
Book Title: Strategic Management: An Integrated Approach: Theory and Cases
Printed By: Pearl Chen ([email protected])
© 2020 Cengage Learning, Inc.
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Chapter 2: External Analysis: The Identification of Opportunities and Threats: 2-7a Macroeconomic Forces
Book Title: Strategic Management: An Integrated Approach: Theory and Cases
Printed By: Pearl Chen ([email protected])
© 2020 Cengage Learning, Inc.
2-7a Macroeconomic Forces
Macroeconomic forces affect the general health and well-being of a nation and the regional
economy of an organization, which in turn affect companies’ and industries’ ability to earn
an adequate rate of return. The four primary macroeconomic forces are the growth rate of
the economy, interest rates, currency exchange rates, and inflation (or deflation) rates.
Economic growth, because it leads to an expansion in customer expenditures, tends to ease
competitive pressures within an industry. This gives companies the opportunity to expand
their operations and earn higher profits. Because economic decline (a recession) leads to a
reduction in customer expenditures, it increases competitive pressures. Economic decline
frequently causes price wars in mature industries.
Interest rates can determine the demand for a company’s products and thus are important
whenever customers routinely borrow money to finance their purchase of these products.
The most obvious example is the housing market, where mortgage rates directly affect
demand. Interest rates also have an impact on the sale of autos, appliances, and capital
equipment, to give just a few examples. For companies in such industries, rising interest
rates are a threat and falling rates an opportunity. Interest rates are also important because
they influence a company’s cost of capital, and therefore its ability to raise funds and invest
in new assets. The lower the interest rate, the lower the cost of capital for companies and
the more potential investment.
Currency exchange rates define the comparative value of different national currencies.
Movement in currency exchange rates has a direct impact on the competitiveness of a
company’s products in the global marketplace. For example, when the value of the dollar is
low compared to the value of other currencies, products made in the United States are
relatively inexpensive, and products made overseas are relatively expensive. A low or
declining dollar reduces the threat from foreign competitors while creating opportunities for
increased sales overseas. The fall in the value of the dollar against several major currencies
during 2004–2008 helped to make the U.S. steel industry more competitive, whereas its rise
during 2012–2014 made the industry less competitive.
Price inflation can destabilize the economy, producing slower economic growth, higher
interest rates, and volatile currency movements. If inflation continues to increase,
investment planning becomes hazardous. The key characteristic of inflati2021/3/19 Print Preview
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Chapter 2: External Analysis: The Identification of Opportunities and Threats: 2-7b Global Forces
Book Title: Strategic Management: An Integrated Approach: Theory and Cases
Printed By: Pearl Chen ([email protected])
© 2020 Cengage Learning, Inc.
2-7b Global Forces
The last half-century has seen enormous changes in the world’s economic system. We
review these changes in some detail in Chapter 8, where we discuss global strategy. For
now, the important points to note are that barriers to international trade and investment have
tumbled, and more and more countries have enjoyed sustained economic growth. Economic
growth in Brazil, China, and India has created new, large markets for companies’ goods and
services and is giving companies an opportunity to grow their profits faster by entering these
markets. Falling barriers to international trade and investment have made it much easier to
enter foreign nations. For example, 30 years ago, it was almost impossible for a Western
company to set up operations in China. Today, Western and Japanese companies are
investing approximately $100 billion annually in China. By the same token, falling barriers to
international trade and investment have made it easier for foreign enterprises to enter the
domestic markets of many companies (by lowering barriers to entry), thereby increasing the
intensity of competition and lowering profitability. Because of these changes, many formerly
isolated domestic markets have now become part of a much larger, more competitive global
marketplace, creating both threats and opportunities for companies. Interestingly, although
barriers to cross border trade and investment have been falling for 60 years, the decision by
the United Kingdom to leave the European Union (Brexit), and the protectionist instincts of
the current president of the United States, Donald Trump, may indicate that for now at least,
the tide may be turning.
Chapter 2: External Analysis: The Identification of Opportunities and Threats: 2-7b Global Forces
Book Title: Strategic Management: An Integrated Approach: Theory and Cases
Printed By: Pearl Chen ([email protected])
© 2020 Cengage Learning, Inc.
© 2021 Cengage Learning Inc. All rights reserved. No part of this work may by reproduced or used in any form or by any means -
graphic, electronic, or mechanical, or in any other manner - without the written permission of the copyright holder.
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Chapter 2: External Analysis: The Identification of Opportunities and Threats: 2-7f Political and Legal Forces
Book Title: Strategic Management: An Integrated Approach: Theory and Cases
Printed By: Pearl Chen ([email protected])
© 2020 Cengage Learning, Inc.
2-7f Political and Legal Forces
Political and legal forces are outcomes of changes in laws and regulations, and they
significantly affect managers and companies. Political processes shape a society’s laws,
which constrain the operations of organizations and managers and thus create both
opportunities and threats. For example, throughout much of the industrialized world
there has been a strong trend toward deregulation of industries previously controlled by the
state, and privatization of organizations once owned by the state. In the United States,
deregulation in 1979 allowed 29 new airline companies to enter the industry between 1979
and 1993. The increase in passenger-carrying capacity after deregulation led to excess
capacity on many routes, intense competition, and fare wars. To respond to this more
competitive environment, airlines needed to look for ways to reduce operating costs. The
development of hub-and-spoke systems, the rise of nonunion airlines, and the introduction
of no-frills, discount service are all responses to increased competition in the airlines’ task
environment. Despite these innovations, the airline industry still experiences intense fare
wars, which have lowered profits and caused numerous airline company bankruptcies. The
global telecommunications service industry is now experiencing the same kind of turmoil
following the deregulation of that industry in the United States and elsewhere.
Chapter 2: External Analysis: The Identification of Opportunities and Threats: 2-7f Political and Legal Forces
Book Title: Strategic Management: An Integrated Approach: Theory and Cases
Printed By: Pearl Chen (lichiac[email protected])
© 2020 Cengage Learning, Inc.
© 2021 Cengage Learning Inc. All rights reserved. No part of this work may by reproduced or used in any form or by any means -
graphic, electronic, or mechanical, or in any other manner - without the written permission of the copyright holder.
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Chapter 2: External Analysis: The Identification of Opportunities and Threats: 2-7e Social Forces
Book Title: Strategic Management: An Integrated Approach: Theory and Cases
Printed By: Pearl Chen ([email protected])
© 2020 Cengage Learning, Inc.
2-7e Social Forces
Social forces refer to the way in which changing social mores and values affect an industry.
Like other macroenvironmental forces, social change creates opportunities and threats. One
major social movement of recent decades has been the trend toward greater health
consciousness. Its impact has been immense, and many companies that recognized the
opportunities early on have reaped significant gains. Philip Morris, for example, capitalized
on the growing health consciousness trend when it acquired Miller Brewing Company, and
then redefined competition in the beer industry with its introduction of low-calorie beer (Miller
Lite). Similarly, PepsiCo was able to gain market share from its rival, Coca-Cola, by being
the first to introduce diet colas and fruit-based soft drinks. At the same time, the health trend
has created a threat for many industries. The tobacco industry, for example, is in decline as
a direct result of greater customer awareness of the health implications of smoking.
Chapter 2: External Analysis: The Identification of Opportunities and Threats: 2-7e Social Forces
Book Title: Strategic Management: An Integrated Approach: Theory and Cases
Printed By: Pearl Chen ([email protected])
© 2020 Cengage Learning, Inc.
© 2021 Cengage Learning Inc. All rights reserved. No part of this work may by reproduced or used in any form or by any means -
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Chapter 2: External Analysis: The Identification of Opportunities and Threats: 2-7c Technological Forces
Book Title: Strategic Management: An Integrated Approach: Theory and Cases
Printed By: Pearl Chen ([email protected])
© 2020 Cengage Learning, Inc.
2-7c Technological Forces
Over the last few decades, the pace of technological change has accelerated. This has
unleashed a process that has been called a “perennial gale of creative destruction.”
Technological change can render established products obsolete overnight and
simultaneously create a host of new product possibilities. Thus, technological change is
both creative and destructive—both an opportunity and a threat.
Most important, the impacts of technological change can affect the height of barriers to entry
and therefore radically reshape industry structure. For example, the Internet lowered
barriers to entry into the news industry. Providers of financial news must now compete for
advertising dollars and customer attention with new, Internet-based media organizations that
developed during the 1990s and 2000s, such as TheStreet.com, The Motley Fool, Yahoo
Finance and Google News. Advertisers now have more choices due to the resulting
increase in rivalry, enabling them to bargain down the prices that they must pay to media
companies.
Chapter 2: External Analysis: The Identification of Opportunities and Threats: 2-7c Technological Forces
Book Title: Strategic Management: An Integrated Approach: Theory and Cases
Printed By: Pearl Chen ([email protected])
© 2020 Cengage Learning, Inc.
© 2021 Cengage Learning Inc. All rights reserved. No part of this work may by reproduced or used in any form or by any means -
graphic, electronic, or mechanical, or in any other manner - without the written permission of the copyright holder.
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Chapter 2: External Analysis: The Identification of Opportunities and Threats: 2-7d Demographic Forces
Book Title: Strategic Management: An Integrated Approach: Theory and Cases
Printed By: Pearl Chen ([email protected])
© 2020 Cengage Learning, Inc.
2-7d Demographic Forces
Demographic forces result from changes in the characteristics of a population such as age,
gender, ethnic origin, race, sexual orientation, and social class. Like the other forces in the
general environment, demographic forces present managers with opportunities and threats
and can have major implications for organizations. Change in the age distribution of a
population is an example of a demographic force that affects managers and organizations.
Currently, most industrialized nations are experiencing the aging of their populations as a
consequence of falling birth and death rates and the aging of the Baby-Boom generation. As
the population ages, opportunities for organizations that cater to older people are
increasing; the home-health-care and recreation industries, for example, are seeing an
upswing in demand for their services. As the Baby-Boom generation from the late 1950s to
the early 1960s has aged, it has created a host of opportunities and threats. During the
1980s, many Baby Boomers were getting married and creating an upsurge in demand for
the customer appliances normally purchased by couples marrying for the first time.
Companies such as Whirlpool Corporation and General Electric (GE) capitalized on the
resulting upsurge in demand for washing machines, dishwashers, dryers, and the like. In the
1990s, many of these same Baby Boomers began to save for retirement, creating an inflow
of money into mutual funds and creating a surge in the mutual fund industry. Today, many
Baby Boomers are retiring, creating a surge in retirement communities.
Chapter 2: External Analysis: The Identification of Opportunities and Threats: 2-7d Demographic Forces
Book Title: Strategic Management: An Integrated Approach: Theory and Cases
Printed By: Pearl Chen ([email protected])
© 2020 Cengage Learning, Inc.
© 2021 Cengage Learning Inc. All rights reserved. No part of this work may by reproduced or used in any form or by any means -
graphic, electronic, or mechanical, or in any other manner - without the written permission of the copyright holder.
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