case study about Covetella - Education
E x a m i n a t i o n c o v e r s h e e t
Student Full Name: _____________________________English Name: ____________________
Student Identification Number: _____________________________________
Course code: MGT301
Type of Exam: Case Study
Course Title: Innovation: From Creativity to Entrepreneurship
Instructor(s): Dr. Kayhan Tajeddini
Deadline: March 19th, 11.00 p.m.
Number of pages: 3 (includes cover and blank pages)
Instructions:
· Communicating with other students is not tolerated
· Study the questions and allocate your time carefully
· Write clearly and in full sentences
Weighting: 40\%
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USE THIS EXAM PAPER TO WRITE AND SUBMIT COURSEWORK EXAM
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YOUR ANSWER: Read the attached case study and then answer the five questions below. Type your answers directly into the document. Be as detailed and specific as possible, use relevant facts from the case and theories in class to support your answers. Merely summarizing cases, methods or frameworks is not sufficient. The logic of your argument should be clear, compelling and reflect a sound understanding and thoughtful analysis of the case.
ARRANGE YOUR ANSWERS: Use below instruction to Write and Arrange your Answers to Questions
● First Line - Write the Question Nos (e.g. Question No. 1)
● Second Line - Write the Full Question Text in CAPITAL LETTERS (use Blue Colour)
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TEXT FORMATS: The required Text Formatting Styles for Coursework are stated below:
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c) LINE Spacing: Use 1.15 Point bSCG-541
May 21, 2018
JEREM Y B. DANN
JAC Q UELIN E ORR
Business Models and Fashion Models:
Covetella Plans for Growth
C arol Chen looked at herself in the mirror and carefully applied another layer of lipstick before walking into the ballroom in a simple low-cut gown, a notable departure from her signature ultra-glamorous style. She was there on this cloudy October evening as a nominee for the 2016
ASEAN Marketing Events Awards, one of the most prestigious marketing awards in Southeast Asia.
Chen was proud that her company was among the few nominated startups, but she did not anticipate
winning anything that night. As she tapped her perfectly manicured nails against her wine glass waiting
to get back to work, she heard a voice call her name to the stage. They had won first place.
As Chen accepted her award and stood on stage
for photos, she recalled the prior year’s events with
a smile. Her nascent company, Covetella, had
hosted several promotional events in a 72-hour
span during the Singapore Grand Prix, a Formula
1 automobile race which was the centerpiece of a
star-studded weekend in Singapore for the
international elite. Many people at the F1 events
and across Singapore assumed that Covetella, a
dress rental company born out of Chen’s own
closet, was a highly successful company with tens
of thousands of regular customers because of its
impressive event affiliations and pervasive
branding. In reality, Chen had a skeleton staff and no outside funding. The 2015 F1 events had occurred
only four months after Covetella registered as a formal business.
During the F1 weekend, Covetella assembled a pop-up shop in the lobby of the renowned Ritz-
Carlton Millenia, a prime location with significant foot traffic. Simultaneously, Chen hosted a fashion
show inside the Singapore Media Suite at the racetrack and another at the Podium Lounge—the
premier Grand Prix after-party—for 3,000 guests across three consecutive nights. Chen recalled the 19-
hour work days and felt proud that her small company was able to make such a big splash.
Snapping back into the present moment, Chen was thrilled to have been recognized for her efforts.
But the discrepancy between public belief and her company’s reality continued to affect her. As she took
her seat at the table, fellow nominees asked what was next for Covetella. She wondered how her
company’s size and revenue could catch up to its brand, and whether she should pursue international
expansion. She saw tremendous opportunity across Southeast Asia and beyond, but a large part of her
company’s success was a result of circumstances unique to Singapore, so she had been thinking about
the various elements of her business model. Chen left the ballroom with a trophy in her hand but her
mind on the future of her business.
SCG-541 Business Models and Fashion Models: Covetella Plans for Growth
Setting the Stage
Chen had a
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