Fluent Essays

the case Study attached belowLeading and managing organisations and systems In the UK, cuts to health service funding over the previous decade had left a large NHS Foundation Trust - Boxgrove hospital in the West Midlands - with severe staff shortages and financial difficulties, leading to the hospital failing to meet a range of Government targets, and receiving a number of fines as a result. The hospital was in serious danger of being placed under ‘special measures’ following a serious case review into poor practices and high patient mortality rates, as well as consistently failing to meet financial targets. After an unsettling period of 10 years which saw 3 different CEOs in post, matched with instability in key executive positions, it was decided by the hospital’s Board of directors that the current CEO, Alan Scott who had been in post for 3 years, should step down and that something drastically different was needed. After much deliberation, the hospital appointed Sara Kato for the role. Sara is Japanese but has worked in the UK private sector for 7 years, where she built a reputation as a ‘turnaround’ specialist, improving organisational performance in struggling businesses. Additionally, she had sat on the Board of directors for a smaller hospital in Central London for the last 2 years where she was responsible for workforce planning. Those around her describe her leadership style as charismatic, engaging and that she delivers on her promises. Sara had a clear view on what she wanted to achieve and set a target of being classified as a high performing trust rather than a failing one within 2 years of her appointment. She communicated this mission in a compelling way to the organisation and the Board of directors on her first day. Her determination to accomplish the mission she set out for the hospital was challenged by a lack of endorsement from some senior managers who viewed Sara as unrealistic, and lacking in the experience needed for the health sector. Sara however has never been known to question herself. She believed she could achieve it and would stick to her word. Privately, she admitted that she aimed to be so successful in the role, that she would be nominated for ‘CEO of the year’. In order to diagnose the problems within the hospital Sara hired external consultants to run focus groups with employees at all hierarchical levels (from the ward cleaners, to the surgeons, to clinical directors) to gain a wider sense of the issues. Following this period of consultation, it became clear to Sara that there were systemic problems which went back many years revolving around a culture of bullying where people did not feel able to speak up about issues or voice concerns, and a reluctance to change as ‘we’ve always done things this way’. This was compounded by poor systems for communication, where senior leadership were often hidden and unapproachable, believing everything was ok and the wider system was to blame for the hospital’s failings. Staff commented that leadAssignment guide You will write a 3,500 word essay based on the case study available on the module blackboard site: · With reference to relevant theory, critically analyse Sara’s leadership approach, decisions, and outcomes. · Provide recommendations for the ‘second phase’ based on relevant theory and research. The intended outcome of this assignment is to have a critical understanding of effective practices and approaches in shaping culture, strategic decision making, and working in partnership across a local health system, as well as within an organisation. In preparation for this assignment you may wish to consider revisiting the aim and learning outcomes of this module: The health and social care needs of any population cannot be addressed by a single organisation or institution. Organisations need to collaborate and coordinate their efforts and resources to address long-term complex health and social care problems. This is a difficult task. This module aims to provide students with an understanding of organisational forms best suited to accomplish this; the leadership and management behaviours required; the capacity to build and maintain innovation; and the data, information, and knowledge needs common in distributed organisations, and how to meet those needs. Learning outcomes By the end of the module you will be able to: 1. Critically evaluate shared, collaborative and distributed leadership and management in complex settings. 2. Understand the development and coordination of strategies within and across organisational units. 3. Recognise, understand and manage culture in single and multiple organisational settings. 4. Critically evaluate managerial decision making and managerial judgement in complex settings. 5. Understand the management, governance and roles of data, information and knowledge in strategy development and management. Guidance for writing and submitting your assignment can be found in the PG/CPD Student Handbook, a link to which can be found on the leading and managing organisations and systems Blackboard site. This guidance also provides important information on academic integrity, late submission, and our extension procedures and regulations. Key points to look out for are: 1. Please note that the word count includes headings and text (including in-text references and footers), but excludes the title and contents page, reference list, bibliography and appendices. Therefore, all the work occurring after the title and contents page to the beginning of the reference list is included in the word count. 2. Your written assignments should be presented in Arial or Lucida Sans, size 12 font, using 1.5 or double line spacing. 3. 3-Start with an overall introduction that sets the tone of the essay. 4. 4- Always, ALWAYS, answer the questions in light of theory/concepts/evidence – this is an academic essay and not an essay on your personal opinion. 5. 5- Use resources that are credible and reliable – for exampleLeading and managing organisations and systems: Assignment Support 1 Objectives By the end of today’s session, you will be able to: Structure your coursework in a way that best articulates your ideas and arguments Construct an argument supported by academic sources Address any questions/clarifications you have regarding the coursework Module Recap Current healthcare context and issues Key leadership theories - transformational leadership; ethical leadership; strategic/board/executive/NHS; Compassionate leadership for healthcare Culture & collective leadership Organisational change & systems leadership Decision making in organisations Using data and information to make decisions 3 Case study analysis – 100\% of total grade You are required to write a 3500-word essay analysing some of the issues at Boxgrove hospital. You are asked to prepare your answer in relation to the content lectures covering teamwork, senior leadership, culture, change, strategy, decision making, system and collective leadership. Word limit: 3500 words Submission date: April 14th, 2020, by 4.00 pm Online submission ONLY 4 What are you required to do? With reference to relevant theory, critically analyse Sara’s leadership approach, decisions, and outcomes. Distributive/collective leadership – does she engage in effective leadership? Leading change – does she follow all of Kotter’s 8 steps? Culture - does she attempt to change the current culture and how does she approach the change? Strategic decision making Systems leadership Provide recommendations for the ‘second phase’ based on relevant theory and research. Based on your critique in Q1 Critical assessment – how can Sarah’s leadership improve? What does she need to work on? How can she better integrate across the organisation/systems? 5 Case study analysis Compulsory piece of assessment Not an opinion piece! It’s an academic essay Formative feedback before submitting Lecturers (I) will NOT read full drafts but will read and give you feedback on outlines if submitted by March 31st 6 Coursework – General notes 1) Word limit 3500 words for the whole essay Please state the word count on the front page of your document Word count EXCLUDES reference list, appendices (if any), footnotes, and cover page content Word count INCLUDES in-text references, quotes, tables, and anything else! 2) Cover page Include title of the essay – e.g., Case study analysis State the word count 7 Coursework – General notes 3) Layout and formatting Font size 12 Arial or Lucida Sans font 1.5 or Double LINE spacing – google it  Don’t re-write the question Harvard referencing (APA will also be suitable) – also google it (e.g. www.citethisforme.com) There is also a guide on blackboard 8 Coursework – General notes 4) ONLINE submission Blackboard  Courses  Leading and managing orgs and systems  Assignment information  Electronic submission of assignment guide www.assignments.soton.ac