Fluent Essays

Here’s both syllabus 1 University of North Texas at Dallas Fall Semester 2021 SYLLABUS for Online Learning PADM 5030: Human Resources Management 3 Credit Hours Department of Public Leadership School of Liberal Arts and Sciences Instructor Name: Karen M. Jarrell, Ph.D. Office Location: LWCT 1.140 Office Phone: (214) 752-5973 Email Address: [email protected] Office Hours: Tuesday 3:00-5:50 via Zoom Wednesday 1:00-3:00 via Zoom Saturday by appointment Classroom Location: Online Class Meeting Days & Times: Online course. Course Catalog Description: Theory and application of managing human behavior in public organizations. Topics include motivation, supervision, conflict management, workplace diversity and the functions of public personnel systems including job design, analysis, and classification; recruitment and selection; compensation, development, training, and evaluation; promotion and discipline; and employee law. Prerequisites: Admission to the MS in Public Leadership program. Required Text: Pynes. J.E. (2013). Human Resources Management for Public and Nonprofit Organizations. San Francisco, CA: Jossey-Bass Please note: Additional readings will be assigned via Canvas Other Recommended Readings: o The Bedford Handbook (most current edition), Diana Hacker o Publication Manual of the American Psychological Association (most current edition) o How to Read a Book, Mortimer Adler and Charles Van Doran o The Constitution of the Unites States of America and Selected Writings of the Founding Fathers, Barnes & Noble, 2052, ISBN: 978-1- 4351-3930-5. This book is a great addition to your reference sources and cost about $10. Or, any source for a full reading of the Constitution and The Federalist Papers. Access to Learning Resources: UNT Dallas Library: phone: (972) 780-1616 web: http://www.untdallas.edu/library email: [email protected] UNT Dallas Bookstore: phone: (972) 780-3652 web: http://www.untdallas.edu/bookstore e-mail: [email protected] 2 Course Goals or Overview: The goals of this course are as follows: • The goal of this course is to provide students with an understanding of the nature of human resources management within the context of public service organizations. • Students will understand both theoretical and conceptual foundations of the profession, while also exhibiting a mastery of applying them in a practical manner. • Students will distinguish between the legal, political, fiscal, and administrative aspects of human resource management in public arenas. • Students will identify the important issues for the future of human resource management and its impact on individuals that are the backbone public organizations. • Students will understand and discuss the levels of government affected by human resource management. • Students will demonstrate their written and analytical skills related to human resource management via discussions, group project(s), individual assignments, and a group research paper. Learning Objectives/Outcomes: At the end of this course, students will be able to: 1 Identify public service concepts, supporting evidence, and apply them in a practical setting (CEA framework). 2 Understand the responsibilities and roles of human resources management, while also identifying the specific challenges faced within the public service environment. 3 Explain why Strategic Human Resources Management is critical for public and nonprofit organizations. 4 Understand the federal laws related to equal employment opportunity and their implications for strategic human resources management. 5 Explain why managing diversity is important to strategic human resources management and identify key concepts related to cultural competency 6 Understand the need for, and use commonly used methods to produce a job analysis. 7 Discuss the importance of recruitment and selection to strategic human resources management in public service, and understand the legal concerns therein. 8 Understand the importance of compensation and benefits to strategic human resources management. 9 Explain the importance of volunteers to strategic human resources management and discuss how they assist in public and nonprofit organizations. 10 Understand the importance of performance management systems and apply different types of evaluation instruments to practical organizational settings. 11 Understand and Identify the elements of labor–management relations. 3 Course Philosophy: • You are graduate students, and I expect you to contribute so this class is meaningful and fruitful to you. That is to say, if you plan to do the minimum to get through this course, you will not find this a good experience. • As your professor, I plan to have honest and enlightening discussions. The only way I can do that is if everyone keeps the proper decorum of a college class: respect others’ opinions, speak in language that is both non- judgmental and courteous, and make sure you use theoretical foundation(s) to support your work. I want frank discussions, but will not tolerate disrespectful retorts or comments. However, if you do wish to challenge someone’s statement, do so in a scholarly and professional manner using theoretical foundation. • Your preparation for reading assignments, weekly involvement, and assignments should reflect your academic commitment and level. I expect you to invest your time and efforts in proper class preparations. Course Requirements: Readings • You are expected to read assigned chapters and directed readings, including reviewing the Power Point programs posted for each chapter. I would encourage you to keep pace and actively read your assignments. If you do not keep up with assignments, you should consider dropping the course. • In addition to the textbooks, there may be numerous readings provided with each learning module as well as course notes and PowerPoint lectures. You are expected to read and demonstrate familiarity with and understanding of the reading material provided with each module. Familiarity and understanding will be demonstrated through the course assignments, team work, and class discussions. • You cannot pass this course without thoroughly reading all texts, readers, PowerPoints and/or articles. Course Activities and Evaluation Methods: This course will utilize the following instruments to determine student grades and proficiency of the learning outcomes for the course. • Weekly Class Discussion Board Posts (70 Points/10 points per discussion) o Students are expected to engage with their classmates in the online setting. You are expected to read materials and write your reactions about the issues you see as it relates to our class discussion. As such, seven (7) discussion board posts will be required and they consist of two components: § First, students must write a 250-word narrative based on their interpretation of the material (a specific set of considerations for your post will be provided). § Second, students must respond in at least 125 words to two (2) of their classmate’s original posts. • Responses must be analytical and draw upon your interpretation of the material and concepts discussed in the weekly module. Your reaction must draw upon specific concepts or add ideas you believe shed further light on any given interpretation. Make sure your work has a theoretical foundation. o Each post is worth 10 points (70 points total). o You will be assessed by the quality of your postings, including outside sources reviewed and included in your postings, as well as your reading the postings of others (very easy for me to check, by the way). • Weekly Team Activities (70 Points/ 10 points per week): o Students will be randomly assigned to a team. Each team must choose a team leader for each of the 7 remaining weeks of class. Your team must participate in the topic for the week listed under each weekly module in Canvas. You will be assessed by the quality of your TEAM work, including outside sources reviewed and included in the weekly deliverable. Each week’s deliverable will include an HR issue or problem for which you must respond based on the week’s readings, videos, and other class materials. Each week’s deliverable must be at least 500 words and be comprised of work from all team members. The team leader for the week will post the group’s deliverable and must include the names of all group members on each posting. Make sure you ground your narrative in both theory and practice. 4 • Weekly Case Study Analyses (80 Points/ 10 points per week): o Every week we will have at least one case study to read and discuss. Prior to each week, the case(s) will be posted in Canvas. You are expected to read the case and become familiar with how the practices in the case relate to the theoretical ideas found in your readings. You will be provided with prompts to assist you in the case brief. Make sure you review the case study PowerPoint and the CEA worksheet to assist you in creating your response. • Weekly Individual Assignments (140 Points/ 10 points each/ 20 points per week): Students are assigned two individual assignments each week. All students must complete both assignments for the week listed under each weekly module in Canvas. You will be assessed by the quality of your individual work, including outside sources reviewed and included in the weekly deliverables. • Final Paper (110 points): Analysis of an Emerging Issue or Challenge pertaining to Strategic Human Resource Management in the public sector(s) arena. o This paper will you to apply concepts, theories, and strategies discussed in class and in the reading material to a contemporary public service human resources management issue. This details for this assignment will be posted in the 6th week module. § Write a paper that fully explores, explains, and expands on the emerging discourse related on your choice of human resource management topics. § Expectation for the Paper: Write at least a 10 (ten) page paper with a minimum of ten (10) references. It must conform to the American Psychological Association (APA) guidelines, as this is the most commonly used format for written works in our discipline. Per APA requirements, the use of first person is not acceptable. The paper must have a cover sheet which is not included in the 10 pages and will not have a page number. Pages will be numbered beginning with page 2 (first page of the actual paper). The paper will have 1” margins, be double-spaced with 12-point font (preferably, Times New Roman), and paragraphs will be indented per APA- style requirements. In addition, the paper must be uploaded as a “Word” document, not as a PDF. § Proper in-paper attributions, to include page numbers if appropriate, will conform to APA formatting standards. § The sources should be composed of more recent (5 years) articles from peer-reviewed journals and books. • Class Participation – A healthy class experience is dependent upon not only the instructor, but also instructor- student and student-student interactions. This class not only incorporates a manageable amount of readings, but also injects “real-world” exercises that allow you to put theory in to practice. As such, it is imperative that you are prepared to engage in MEANINGFUL discussion and produce work adding to everyone’s knowledge base. Class participation represents 15% of the final grade which is determined by your preparation and contributions as an individual, team member, and class contributor. Valuable class contributions will be based on the readings or other RELEVANT information. Please feel free to introduce alternative readings or present examples that are reflective of current events. Poorly prepared students not only affect their own grades, but diminish the overall learning experience of his or her classmates. Grading Matrix: Grade Determination: A = 600 – 540 pts; 90% or better B = 539 – 480 pts; 89 – 80 % C = 479 – 420 pts; 79 – 70 % D = 419 – 360 pts; 69 – 60 % F = 359 pts or below; below 60% Activities/Assignments Value (points or percentages) Total Weekly Class Discussion Board 7 discussion board @ 10 points each 70 Weekly Team Activities 7 submissions @ 10 points each 70 Weekly Case Study Analyses 8 case analyses @ 10 points each 80 Weekly Individual Assignments 14 assignments @ 10 points each 140 Final Paper 1 paper @ 150 points 150 Class Participation Weekly class participation 90 Total: 600 5 Course Schedule (Tentative)* This schedule is subject to change by the instructor. Any changes to this schedule will be communicated in class or via class email or Canvas announcement. Additional readings and activities will be added; these will be noted in the Readings and Activities/Assignments sections in Canvas. Weekly Schedule Topic and Activities Due Date Week of August 23th Intro, Syllabus Review & Fundamentals and Strategy of Public Service HRM See Canvas for readings, activities and assignments. Readings: • Pynes: o Chapter 1 “Introduction to Human Resources Management in the Public and Nonprofit Sectors”; o Chapter 2 “Strategic Human Resources Management and Planning” • Akingbola: “Context and Nonprofit Human Resource Management” In Canvas August 29th Week of August 30th EEO Laws & Diversity in the Public Service Workforce See Canvas for readings, activities and assignments. Textbook Readings: • Pynes: o Chapter 3, “Federal Employment Opportunity Laws and Other Employee Protections” o Chapter 4, “Managing a Diverse Workforce” September 5th Week of September 6th Job Analysis and Recruitment & Selection See Canvas for readings, activities and assignments. Textbook Readings • Pynes: o Chapter 5, “Job Analysis” o Chapter 6, “Recruitment and Selection” September 12th Week of September 13th Compensation and Benefits See Canvas for readings, activities and assignments. Textbook Readings • Pynes: o Chapter 7, “Compensation” o Chapter 8, “Benefits” September 19th Week of September 20th Performance Management and Volunteer Management See Canvas for readings, activities and assignments. Textbook Readings • Pynes: o Chapter 10, “Performance Management” o Chapter 12, “Volunteers” September 26th Week of September 27th Labor-Management Relations See Canvas for readings, activities and assignments. Textbook Readings • Pynes: o Chapter 11, “Labor-Management Relations: Collective Bargaining in the Public and Nonprofit Sectors” October 3th Week of October 4th Final Case Study Presentations See Canvas for readings, activities and assignments. October 10th October 15th Final Paper Due via Canvas October 15th *This document is a suggested schedule and how I anticipate the course to flow and is not a contract! Dates and information are subject to change! 6 University Policies and Procedures Students with Disabilities (ADA Compliance): Chapter 7(7.004) Disability Accommodations for Students The University of North Texas at Dallas makes reasonable academic accommodation for students with disabilities. Students seeking accommodations must first register with the Disability Services Office (DSO) to verify their eligibility. If a disability is verified, the DSO will provide you with an accommodation letter to be delivered to faculty to begin a private discussion regarding your specific needs in a course. You may request accommodations at any time, however, DSO notices of accommodation should be provided as early as possible in the semester to avoid any delay in implementation. Note that students must obtain a new letter of accommodation for every semester and must meet/communicate with each faculty member prior to implementation in each class. Students are strongly encouraged to deliver letters of accommodation during faculty office hours or by appointment. Faculty members have the authority to ask students to discuss such letters during their designated office hours to protect the privacy of the student. For additional information see the Disability Services Office website at http://www.untdallas.edu/disability. You may also contact them by phone at 972-338-1777; by email at [email protected] or at Building 2, room 204. Canvas Learn Accessibility Statement: University of North Texas at Dallas is committed to ensuring its online and hybrid courses are usable by all students and faculty including those with disabilities. If you encounter any difficulties with technologies, please contact our ITSS Department. To better assist them, you would want to have the operating system, web browser and information on any assistive technology being used. Canvas Learn course management system's accessibility statement is also provided: NOTE: Additional instructional technology tools, such as Turnitin, Respondus, Panopto, and publisher cartridge content (i.e. MyLab, Pearson, etc.) may NOT be fully ADA compliant. Please contact our Disability Office should you require additional assistance using any of these tools. Course Evaluation Policy: Student’s evaluations of teaching effectiveness is a requirement for all organized classes at UNT Dallas. This short survey will be made available to you at the end of the semester, providing you a chance to comment on how this class is taught. I am very interested in the feedback I get from students, as I work to continually improve my teaching. I consider students’ evaluations to be an important part of your participation in this class. Assignment Policy: Assignments in this class must reflect the following format: • Font: Times New Roman, Size 12 • Cover Page with Assignment Title, Class Title, Date, and Student Name • One inch margins (Top, Bottom, Left, Right); please note that you will have to go into your page setup to make this adjustment. Most MS Word programs have 1.25 inches as a default for Left and Right margins. Late Policy: Students are expected to turn in all assignments at the beginning of the class on the date the assignment is due. Late work will receive a grade penalty. Work that is turned in at any time during the first 24 hours after the date and time the assignment is due will receive no higher than a grade of B. Work that is turned in at any time during the second 24 hours after a paper is due will received no higher than a grade of C. Student work will not be accepted under any circumstances more than 48 hours after the assigned due date and time. You will receive a 0 for the assignment. A hard copy of all work must be handed in to the professor at the beginning of the class. 7 Exam Policy: Exams should be taken as scheduled. No makeup examinations will be allowed except for documented emergencies (See Student Handbook). Academic Integrity: Academic integrity is a hallmark of higher education. You are expected to abide by the University’s code of Academic Integrity policy. Any person suspected of academic dishonesty (i.e., cheating or plagiarism) will be handled in accordance with the University’s policies and procedures. Refer to the Student Code of Academic Integrity at http://www.untdallas.edu/sites/default/files/page_level2/pdf/policy/7.002%20Code%20of%20Academic_Integrity.pdf for complete provisions of this code. In addition, all academic work submitted for this class, including exams, papers, and written assignments should include the following statement: On my honor, I have not given, nor received, nor witnessed any unauthorized assistance that violates the UNTD Academic Integrity Policy. Academic dishonesty includes, but is not limited to, cheating, plagiarizing, fabrication of information or citations, facilitating acts of dishonesty by others, having unauthorized possession of examinations, submitting work of another person or work previously used without informing the instructor, or tampering with the academic work of other students. Web-based Plagiarism Detection: Please be aware in some online or hybrid courses, students may be required to submit written assignments to Turnitin, a web-based plagiarism detection service, or another method. If submitting to Turnitin, please remove your title page and other personal information. Classroom Policies: Online Attendance and Participation: The University attendance policy is in effect for this course. Class participation is expected because the class is designed as a shared learning experience. The dynamic and intensive nature of this course makes it impossible for students to make-up or to receive credit for missed classes. Weekly participation is essential to the integration of course material and your ability to demonstrate proficiency. Students are responsible to notify the instructor if they are missing class and for what reason. Students are also responsible to make up any work covered in class. It is recommended that each student coordinate with a student colleague to obtain a copy of the class notes, if they are absent. Credit will not be given for work assigned during a missed class. Attendance for this online course is considered when you are logged in and active in Canvas, i.e., posting assignments, taking quizzes, or completing Discussion Boards. To maintain financial aid award eligibility, activity must occur before the census date of the session or term of the course. Refer to http://www.untdallas.edu/registrar for specific dates. If you are absent/not active in the course shell, it is YOUR responsibility to let the instructor know immediately, upon your return, the reason for your absence if it is to be excused. All instructors must follow university policy 7.005 covering excused absences; however, it is the instructor’s discretion, as outlined in the course syllabus, of how unexcused absences may or may not count against successful completion of the course Incompletes: A semester grade of incomplete will be given only under extreme and unusual situations. Additionally, to be fair to all students in the course, when the work is completed, the student will not receive higher than a B for the course, regardless of how many points were earned in the course. More importantly, an incomplete will only be granted for students who are in good standing within the class (A/B grade) and have completed all work (except for the final) at semester’s end. An incomplete is not a substitute for a poor grade. 8 Inclement Weather and Online Classes: On those days that present severe weather and driving conditions, a decision may be made to close the campus. In case of inclement weather, call UNT Dallas Campuses main voicemail number (972) 780-3600 or search postings on the campus website www.unt.edu/dallas. Students are encouraged to update their Eagle Alert contact information, so they will receive this information automatically. Online classes may or may not be affected by campus closures due to inclement weather. Unless otherwise notified by your instructor via e-mail, online messaging, or online announcement, students should assume that assignments are due as scheduled. Online “Netiquette: In any social interaction, certain rules of etiquette are expected and contribute to more enjoyable and productive communication. Emails, Discussion Board messages and/or any other forms of written communication in the online environment should use proper “netiquette” (i.e., no writing in all caps (usually denotes yelling), no curse words, and no “flaming” messages (angry, personal attacks). Racial, ethnic, or gender slurs will not be tolerated, nor will pornography of any kind. Any violation of online netiquette may result in a loss of points or removal from the course and referral to the Dean of Students, including warnings and other sanctions in accordance with the University’s policies and procedures. Refer to the Student Code of Student Rights Responsibilities and Conduct at http://www.untdallas.edu/osa/policies. Respect is a given principle in all online communication. Therefore, please be sure to proofread all of your written communication prior to submission. Diversity/Tolerance Policy: Students are encouraged to contribute their perspectives and insights to class discussions in the online environment. However, offensive & inappropriate language (swearing) and remarks offensive to others of particular nationalities, ethnic groups, sexual preferences, religious groups, genders, or other ascribed statuses will not be tolerated. Disruptions which violate the Code of Student Conduct will be referred to the Dean of Students as the instructor deems appropriate. Technology Requirements: In order to successfully access the materials in an online or hybrid course, UNT Dallas advises that your computer be equipped with the minimum system requirements. A number of our required readings will be posted on Canvas. Please print them out and read them before the date in which we will discuss them. They are listed weekly under the “Course Information” section for this course. Please let me know if you have any issues finding them. Canvas is the platform software for this course. Canvas supports major web browsers such as Windows Internet Explorer, Apple Safari, Mozilla Firefox, and Google Chrome. However, since the latter two are updated continually, some recent versions may not be compatible. If you experience difficulty accessing or using components of the course, try using Internet Explorer. Also, no matter what browser you use, always enable pop-ups. For more information see the Canvas learning site for students. University of North Texas at Dallas Fall Semester 2021 (Remote Learning) SYLLABUS PLDR 5320: Public Service and Society 3 Credit Hours 08/23/2021-12/11/2021 12/15/2018 Department of Management School of Liberal Arts and Sciences Instructor Name: Dr. James Korku Agbodzakey Office Location: Founders Hall (FH) 262 Office Phone: (972) 338-1590 Email Address: [email protected] Virtual Office Hours: Monday- 3:00-5:00 p.m. Thursday-2:00-4:00 p.m. and by appointment Virtual Office Hours: Thursday-4:00-5:00 p.m. Classroom Location: Remote Class Meeting Days & Times: Mondays from 6: 00 p.m.-8:50 p.m. Remote Learning Course Catalog Description: Examination of the political, institutional, organizational, ethical, social, legal and economic environments in which public servants and community leaders operate. Prerequisites: Admission to the MS in Public Leadership program. Co-requisites: n/a Required Text: 1. Moore, M.H. (1995). Creating Public Value: Strategic Management in Government. Cambridge, MA: Harvard University Press. ISBN-13: 978-0674175587 2. Guy, M. E., & Ely, T. L. (2018). Essentials of Public Service: An Introduction to Contemporary Public Administration. Melvin & Leigh, Publishers. ISBN-13: 978- 0999235904 Recommended Text and References: Additional readings will be assigned via Blackboard. Access to Learning Resources: UNT Dallas Library: phone: (972) 780-1616 web: http://www.untdallas.edu/library email: [email protected] UNT Dallas Bookstore: phone: (972) 780-3652 web: http://www.untdallas.edu/bookstore e-mail: [email protected] mailto:[email protected] Supported Browsers: Chrome 67 & 68 Firefox 60 & 61 Flash 29, 30 (for audio/video) Internet Explorer 11 Edge 41, 42 Respondus Lockdown Browser Safari 10, 11 Supported Devices: iPhone Android Chromebook (Tablet users can use the Canvas app) Screen Readers: VoiceOver (Safari) JAWS (Internet Explorer) NVDA (Firefox) Note: There is no screen reader support for Canvas in Chrome Getting Help with Canvas: Canvas 24/7 Phone Support for Students: 1-833-668-8634 Canvas Help Resources: Web: Canvas Student Guide For additional assistance, contact Student Assistance (Distance Learning): Founders Hall, Rm 124 phone: (972)338-5580 email: [email protected] If you are working with Canvas 24/7 Support to resolve a technical issue, make sure to keep me updated on the troubleshooting progress. If you have a course-related issue (course content, assignment troubles, quiz difficulties) please contact me during office hours or by email. Course Goals or Overview: The goal of this course is to provide students with an understanding of the nature of public service from an individual, organizational, community, and democratic perspective. Students will be expected to understand both theoretical and conceptual foundations of the profession, while also exhibiting a mastery of applying them in a practical manner. Learning Objectives/Outcomes: At the end of this course, the student will 1 Be able to identify public service concepts, supporting evidence, and apply them in a practical setting (CEA framework). 2 Describe the role the U.S. Constitution, democratic values, and the social environment play in public service. 3 Understand the distinctive nature of public organizations and explain the role of the “citizenship” in public service. 4 Distinguish between various theories and concepts related to ethical behavior in public service. 5 Understand the political nature of public budgeting and how it impacts an organization’s goals and effectiveness. 6 Explain the role civil society and the nonprofit sector play in the delivery of public services and community leadership. 7 Differentiate between various forms of public service performance management. 8 Identify peer reviewed journal articles and compose a literature review. https://community.canvaslms.com/docs/DOC-10701 mailto:[email protected] Course Outline This schedule is subject to change by the instructor. Any changes to this schedule will be communicated by the instructor in class and via Canvas. TOPICS DATE Course Introduction: Governance and Leadership  Article: Moynihan, D. & Van Wart, M. (2013). Lessons from leadership theory and the contemporary challenge of leaders. Public Administration Review, 73(4), 553-565.  The U.S. Constitution (download from the internet) Celebrity Civil Servant Presentation-per student 2-3 minutes Discussions Synchronous session August 23, 2021 Week 1 Context of Public Organizations & Management  Guy, & Ely Chapter 1: Running a Constitution  Guy, & Ely Chapter 2 : Citizen Engagement  Guy, & Ely Chapter 3 : Managing for Performance: Capitalism on the Power of People, Money, Information Synopsis/Thinkpiece 1 due Discussions Synchronous session August 30, 2021 Week 2 Organizational Management and Democracy  Guy, & Ely Chapter 4: Organizing Principles  Guy, & Ely Chapter 5: Human Resource Functions and Processes  Guy, & Ely Chapter 6: Budgeting  Guy, & Ely Chapter 7: Digital Democracy Synopsis/Thinkpiece 2 due Discussions Synchronous session September 6, 2021 Week 3 (Assignments due on September 7th because of Labor Day on the 6th) Economics of the Public Sector  Guy, & Ely Chapter 8: Public Economics and Policy  Guy, & Ely Chapter 9: Public Financial Management  Guy, & Ely Chapter 10: Transparency Synopsis/Thinkpiece 3 due Public Service Case Analysis Outline due Discussions Synchronous session September 13, 2021 Week 4 Law, Contracting & Public Integrity  Guy, & Ely Chapter 11: Contracting  Guy, & Ely Chapter 12: Legal Dimensions of Public Administration  Guy, & Ely Chapter 13: Public Integrity Synopsis/Thinkpiece 4 due Discussions Synchronous session September 20, 2021 Week 5 Governance, Public Service & Performance Measurement  Guy, & Ely Chapter 14: Measuring and Managing for Performance  Guy, & Ely Chapter 15: Public Services, Well Delivered  Article: Bryson, et al., Public Value Governance: Moving beyond traditional public administration and the New Public Management, Public Administration Review, vol. 47 (4), 2014; pp. 445-456 Synopsis/Thinkpiece 5 due Public Service Organizational Analysis Outline due Synchronous session September 27, 2021 Week 6 Managerial Imagination, Organizational Strategy & Public Value  Moore Chapter 1: Managerial Imagination  Moore Chapter 2: Defining public value  Moore Chapter 3: Organizational Strategy in the Public Sector Synopsis/Thinkpiece 6 due Synchronous session October 4, 2021 Week 7 Delivering Public Value  Moore Chapter 4: Mobilizing Support, Legitimacy, and Coproduction: The Functions of Political Management  Moore Chapter 5: Advocacy, Negotiation, and Leadership: The Techniques of Political Management Synopsis/Thinkpiece 7 due Synchronous session October 11, 2021 Week 8 Delivering Public Value  Moore Chapter 6: Reengineering and public sector production  Agbodzakey, J.K & McCue, C. (2015). Key Enablers for the Adoption of Lean Thinking by Public Purchasing Departments. Int. Journal of Procurement Management, 8 (6), 666-687 Synopsis/Thinkpiece 8 due Synchronous session October 18, 2021 Week 9 Delivering Public Value  Moore Chapter 7: Implementing Strategy: The Techniques of Operational Management  Moore Conclusion: Acting for a Divided, Uncertain Society Synopsis/Thinkpiece 9 due Synchronous session October 25, 2021 Week 10 Cases & Public Leadership in Action. Synchronous session November 1, 2021 Week 11 Public Service Case Analysis Project due (Individual) Group Project Update-Public Organizational Analysis Synchronous session November 8, 2021 Week 12 Cases and Pubic Leadership in Action Synchronous session Presentations and Cases (public leadership in action) group assignment due Project Week November 15, 2021 Week 13 Public Service Organizational Analysis Project and Presentation (Group) due Synchronous session November 22, 2021 Week 14 Cases & Public Leadership in Action November 29, 2021 Week 15 Cases & Public Leadership in Action December 6, 2021 Week 16 Course Evaluation Methods This course will utilize the following instruments to determine student grades and proficiency of the learning outcomes for the course. SYNOPSIS/THINKPIECE (27%) This assignment requires each student to read and review the various assigned readings (articles, book chapters, etc.) per class session and write a synopsis of the readings. The rationale for this type of assignment is to promote conceptual understanding, critical thinking, and practical application. A good synopsis encompasses an overview and synthesis of the key concepts, themes and/or issues in the readings and explication of those key concepts and/or issues. Logical presentation of the concepts and/or issues is expected. Each synopsis should end with some implications/applications for policy and practice at a local, state or national context. Basically, the structure should consist of an overview paragraph that embraces all the themes and concepts in the readings. The subsequent paragraphs will expatiate on the identified themes and concepts (synthesis is key). There should be a concluding paragraph which summarizes your take on the readings and it should be followed by another paragraph-which is implications/applications to a local, state, national and/or international context(s). At least, a page and half (single-space). CELEBRITY PUBLIC SERVANT PRESENTATION (5%) Each student is expected to make a presentation on an exemplary Public Servant in any locale in America (possibly Dallas and/or State of Texas). This individual could be a Bureaucrat, Career Politician, City Manager/Mayor, Military Personnel, and President of a College/University, Nonprofit Official, Supreme Court Justice, Non-Elected Community Leader, and Policy Entrepreneur etc. The presentation should focus on the person’s career, achievements, value created for society, contribution to policy and administration, love of country, and any other palpable legacy etc. The presentation should be succinct and cover relevant segments of the person’s career and life in general. You are expected to be creative in constructing a narrative on the person (due, first day of class) PUBLIC SERVICE CASE ANALYSIS (Individual) 25% The essence of this assignment is to provide students the opportunity to go beyond problem identification to recommending a practical course of action. Students are expected to identify a policy or societal problem, provide reasons for how the problem occurred, and to offer suggestions for resolving the problem as effectively and efficiently as possible. Students are expected to focus on aspects of decision making that are internal and specific to the targets of the case and may include external factors that influence the target’s decision. It is equally essential to include some ethical deliberations in the analysis. Overall, the analysis should be sound and cogent, thus help the reader to know what the problem is, what possibly caused it and what can be done to resolve the problem. Students are expected to make some workable recommendations with the necessary justification for policy and administration. The best analysis assumes some conceptual perspective with attendant practical application. The analysis should be at least 15 pages (double-space). The author/title page and references do not count as number of pages. PUBLIC SERVICE ORGANIZATIONAL ANALYSIS PROJECT (Group) (22%) This assignment is geared toward conducting an extensive analysis of an existing organization (nonprofit, local government, urban organization etc.). The analysis should contain the following components: a description of mission, vision, goals, strategy, impacts, evaluation; a description of governance, leadership, nonprofit-government/private sector relations; description of historic and social forces that shape the organization (context, stakeholders, operational and geographic areas); an analysis of the organization based on selected management models/frameworks, approaches and techniques (sustainability of finances, HRM, infrastructure, volunteer management; use of technology/social media); and optional/optimal courses of action for the nonprofit organizational challenges (governance, strategy, relationship-building, networking, inspiring key stakeholders and resolving conflicts). Furthermore, the analysis should include an executive summary and a conclusion segment that relates details of the project and key findings (see assignment rubric for details). The paper should be, at least, 15 pages (double-space) and at most 25 pages. PUBLIC SERVICE ORGANIZATIONAL ANALYSIS PRESENTATION (3%) Each group is expected to present their Public Service Organizational Analysis Project. The presentation should consist of all relevant information in the paper. The presentation will be graded based on delivery of information, interpersonal interaction, design, finesse and content. Thus, each group has to be creative with their presentation. DISCUSSION BOARD POSTS (10%) Given the online format of this course, students will still be expected to engage with their classmates in the online setting. As such, three (3) discussion board posts will be required. Each student is expected to respond to queries based on different formats as posted on Canvas and comment on ,at least, a post by one of your colleagues (in response to the instructor’s query) for a full participation grade. Responses must be analytical in nature and draw upon your interpretation of the material and concepts you learned about in the course module; they are also intended for you to interact productively with your colleagues. Each discussion should be constructive and professionally done. CLASS PARTICIPATION AND EVALUATION (8%) A healthy class experience (ground and/or online) is dependent upon not only the instructor, but also instructor- student and student-student interactions. This class not only incorporates a manageable amount of readings, but also injects “real-world” exercises that allow students to put theory in to practice. As such, it is imperative that students not only attend class (promptly, of course), but arrive prepared to engage in MEANINGFUL discussions that add to every individual’s knowledge – including the instructor’s. As you will see, class participation representative of roughly 6% of the final grade and 2% would be awarded for completing the end-of-term course evaluations. The class participation grade will be determined in two ways: first, students will be expected to arrive to class ready to discuss the week’s readings, in both small groups, and within the larger classroom or online setting. Valuable class contributions will be based on the readings and/or other RELEVANT information. Please feel free to introduce alternative examples that are reflective of current events. Second, because this class is exercise-intensive, each student will be expected to come prepared for the week’s activity. This class is geared toward allowing you to analyze case studies and engage in realistic role plays based on our leadership topic for the week. Poorly prepared students not only affect their own grades, but diminish the overall learning experience of his or her classmates. Grading Matrix: Instrument Value (points or percentages) Total % Synopsis/Thinkpiece 9 27 Celebrity Public Servant Presentation 1 5 Public Service Case Analysis 1 25 Public Service Organizational Analysis 1 22 Public Service Org Analysis Presentation 1 3 Discussions 5 10 Class Participation and Evaluation 1 8 100 Grade Determination A = 90% or better B = 80 – 89 % C = 70 – 79 % D = 60 – 69 % F = less than 60% University Policies and Procedures Students with Disabilities (ADA Compliance): Chapter 7(7.004) Disability Accommodations for Students: The University of North Texas at Dallas makes reasonable academic accommodation for students with disabilities. Students seeking accommodations must first register with the Disability Services Office (DSO) to verify their eligibility. If a disability is verified, the DSO will provide you with an accommodation letter to be delivered to faculty to begin a private discussion regarding your specific needs in a course. You may request accommodations at any time, however, DSO notices of accommodation should be provided as early as possible in the semester to avoid any delay in implementation. Note that students must obtain a new letter of accommodation for every semester and must meet/communicate with each faculty member prior to implementation in each class. Students are strongly encouraged to deliver letters of accommodation during faculty office hours or by appointment. Faculty members have the authority to ask students to discuss such letters during their designated office hours to protect the privacy of the student. For additional information see Disability Services Office. You may also contact them by phone at 972-338-1777; by email at [email protected] or at Building 2, room 204. Canvas Instructure Accessibility Statement: University of North Texas at Dallas is committed to ensuring its online and hybrid courses are usable by all students and faculty including those with disabilities. If you encounter any difficulties with technologies, please contact our ITSS Department. To better assist them, you would want to have the operating system, web browser and information on any assistive technology being used. Canvas Instructure Accessibility Statement is also provided. NOTE: Additional instructional technology tools, such as Turnitin, Respondus, Panopto, and publisher cartridge content (i.e. MyLab, Pearson, etc.) may NOT be fully ADA compliant. Please contact our Disability Office should you require additional assistance utilizing any of these tools. Course Evaluation Policy: Student’s evaluations of teaching effectiveness is a requirement for all organized classes at UNT Dallas. This short survey will be made available to you at the end of the semester, providing you a chance to comment on how this class is taught. I am very interested in the feedback I get from students, as I work to continually improve my teaching. I consider students’ evaluations to be an important part of your participation in this class. Assignment Policy: Assignments in this class must reflect the following format:  Font: Times New Roman, Size 12  Cover Page with Assignment Title, Class Title, Date, and Student Name  Margins should be 1.25 inches (Top, Bottom, Left, and Right). Most MS Word programs have 1.25 inches as a default. Late Policy: Students are expected to turn in all assignments at the beginning of the class on the date the assignment is due. Late work will receive a grade penalty of 15% deduction regardless of cause or will receive no credit at all. Late submission is strongly discouraged and it is in everyone’s interest to meet the stipulated deadlines for the various assignments. Exam Policy: (Online exams and the ability to retake is solely at the instructor’s discretion). NOTE: Online exams may be proctored on campus per instructor’s discretion. Academic Integrity: Academic integrity is a hallmark of higher education. You are expected to abide by the University’s code of Academic Integrity policy. Any person suspected of academic dishonesty (i.e., cheating or plagiarism) will be handled in accordance with the University’s policies and procedures. Refer to UNT Dallas' Student Code of Academic Integrity for complete provisions of this code. Academic dishonesty includes, but is not limited to, cheating, plagiarizing, fabrication of information or citations, facilitating acts of dishonesty by others, having unauthorized possession of examinations, submitting work of another person or work previously used without informing the instructor, or tampering with the academic work of other students. Web-based Plagiarism Detection: Please be aware in some online or hybrid courses, students may be required to submit written assignments to Turnitin, a web-based plagiarism detection service, or another method. If submitting to Turnitin, please remove your title page and other personal information. Classroom Policies The University attendance policy is in effect for this course. Class attendance and participation is expected because the class is designed as a shared learning experience and because essential information not in the textbook will be discussed in class (ground and/or online). The dynamic and intensive nature of this course makes it impossible for students to make-up or to receive credit for missed classes. Attendance and participation in all class meetings is essential to the integration of course material and your ability to demonstrate proficiency. Students are responsible to notify the instructor if they are missing class and for what reason. Students are also responsible to make up any work covered in class. It is recommended that each student coordinate with a student colleague to obtain a copy of the class notes as necessary, if they are absent Online Attendance and Participation: The University attendance policy is in effect for this course. Class attendance in the Canvas classroom and participation is expected http://www.untdallas.edu/disability mailto:[email protected] https://www.canvaslms.com/accessibility https://www.canvaslms.com/accessibility http://www.untdallas.edu/sites/default/files/page_level2/pdf/policy/7.002%20Code%20of%20Academic_Integrity.pdf because the class is designed as a shared learning experience, and because essential information not in the textbook will be discussed in the discussion board. Online presence and participation in all class discussions is essential to the integration of course material and your ability to demonstrate proficiency. Attendance for this online or hybrid course is considered when you are logged in and active in Canvas, i.e., posting assignments, taking quizzes, or completing Discussion Boards. To maintain financial aid award eligibility, activity must occur before the census date of the session or term of the course. Refer to UNT Dallas' Registrar for specific dates. If you are absent/not active in the course shell, it is YOUR responsibility to let the instructor know immediately, upon your return, the reason for your absence if it is to be excused. All instructors must follow university policy 7.005 covering excused absences; however, it is the instructor’s discretion, as outlined in the course syllabus, of how unexcused absences may or may not count against successful completion of the course. Inclement Weather and Online Classes: Online classes may or may not be effected by campus closures due to inclement weather. Unless otherwise notified by your instructor via e-mail, online messaging, or online announcement, students should assume that assignments are due as scheduled. Online “Netiquette”: In any social interaction, certain rules of etiquette are expected and contribute to more enjoyable and productive communication. Emails, Discussion Board messages and/or any other forms of written communication in the online environment should use proper “netiquette” (i.e., no writing in all caps (usually denotes yelling), no curse words, and no “flaming” messages (angry, personal attacks). Racial, ethnic, or gender slurs will not be tolerated, nor will pornography of any kind. Any violation of online netiquette may result in a loss of points or removal from the course and referral to the Dean of Students, including warnings and other sanctions in accordance with the University’s policies and procedures. Refer to UNT Dallas Student Code of Conduct. Respect is a given principle in all online communication. Therefore, please be sure to proofread all of your written communication prior to submission. Diversity/Tolerance Policy: Students are encouraged to contribute their perspectives and insights to class discussions in the online environment. However, offensive & inappropriate language (swearing) and remarks offensive to others of particular nationalities, ethnic groups, sexual preferences, religious groups, genders, or other ascribed statuses will not be tolerated. Disruptions which violate the Code of Student Conduct will be referred to the Dean of Students as the instructor deems appropriate. Technology Assistance: In order to successfully access the materials in an online or hybrid course, UNT Dallas advises that your computer be equipped with the minimum system requirements listed on the first page of the syllabus. If you experience difficulty accessing or using components of the course, try using Google Chrome browser. If you still exper ience technical difficulties, first, notify your instructor. If the problem is still not resolved, call Student Assistance (Distance Learning) at the phone number listed on the first page of the syllabus. Also, no matter what browser you use, always enable pop-ups. For more information see:  UNT Dallas Canvas Technical Requirements  Canvas Instructure Supported & Unsupported Operating Systems Use of Cell Phones & Other Electronic Gadgets in the Classroom Students who prefer to use laptops to take notes in class are more than welcome to do so. However, please refrain from engaging in other activities (Facebook, shopping, etc.) that will serve as a distraction for both you and me. Also, while we have all become increasingly reliant upon our technological devices to keep us in the loop both professionally and personally, this class has a “No Cell Phone” policy. This policy is particularly focusing on the growing trend of in-class texting, but it is certainly not limited to this behavior. If you need to use your cell phone, please feel free to leave the class as you see fit. Our time in class is limited, and despite our busy lives, I would like to spend the class period focused on the material. Incompletes: A semester grade of incomplete will be given only under extreme and unusual situations. More importantly, an incomplete will only be granted for students who are in good standing within the class (A/B grade) and have completed all work (except for the final) at semester’s end. An incomplete is not a substitute for a poor grade. In order to receive an incomplete in this course, the Grade of Incomplete Form posted on the Registrar forms site must be completed, signed and returned to the Office of the Registrar by the deadline posted in the Academic Calendar. For other questions related to grade of incomplete, contact Dr. Dawn Remmers, Assistant Provost, at [email protected] http://www.untdallas.edu/registrar https://www.untdallas.edu/sites/default/files/page_level2/hds0041/pdf/7_001_student_code_of_conduct_may_2014.pdf https://www.untdallas.edu/sites/default/files/page_level2/hds0041/pdf/7_001_student_code_of_conduct_may_2014.pdf https://community.canvaslms.com/docs/DOC-10720 https://registrar.untdallas.edu/sites/default/files/grade_of_incomplete_documentation_5-2020.pdf https://registrar.untdallas.edu/sites/default/files/grade_of_incomplete_documentation_5-2020.pdf mailto:[email protected] APPENDIX I. Public Service Case Analysis Project II. Public Service Organizational Analysis Project III. Public Service Organizational Analysis Presentation IV. Synopsis/Thinkpiece TITLE OF RUBRIC: Public Service Case Analysis (Page 1 of 2) Course: PLDR 5320 LEARNING OUTCOME/S: Be able to identify public service concepts, supporting evidence, and apply them in a practical setting. Describe the role the U.S. Constitution, democratic values, and the social environment play in public service. Understand the distinctive nature of public organizations and explain the role of the “citizenship” in public service. Distinguish between various theories …