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Information attached. Benchmark - Change Initiative: Implementation, Evaluation, and Sustainability You will utilize the week 4 change model for this assignment. Review the feedback/ remarks and make any changes or modifications necessary for the submission of this assignment. Evaluate the performance of your organization or department (Prime Healthcare Organization). Identify an area that would significantly benefit from initiating a change (refer to week 4 assignment). Write a paper (1,500-1,750 words) in which you describe the particular area you propose to address through a change initiative. Include the following for your company: 1. Discuss the issues in this area and the current outcomes as a result of the issues. 2. Describe the external and/or internal driving forces, contributing issues, and the people affected. 3. Evaluate the stakeholders involved and discuss how they will be affected by your change initiative. 4. Clarify your role and responsibility as a change leader. Discuss the leadership theory (or theories) you will use to guide the change process.  5. Discuss the change agents you need to recruit in order to successfully implement your change. Describe the roles of these change agents. 6. Utilize your change model to develop strategies: (a) Explain the relevance of this model to your organization; and (b) Present the strategic aspects using your model. Be sure to clearly define the purpose of each aspect, the people involved, and the actions that need to be taken. 7. Identify, or predict, the potential barriers to change. Discuss possible ways to overcome these obstacles, including methods for dealing with emerging or unforeseen circumstances that could impede implementation. 8. Describe the evaluation methods you will use to determine the level of success of your change initiative. Discuss what metrics or measurable determinates you will use. 9. Propose strategies to anchor change or support continuous change. 10. Establish how your change plan supports the organizational mission/goal, genuinely addresses stakeholder concerns, and will serve as an equitable contribution for the community or society overall.  Prepare this assignment according to the guidelines found in the APA Style Guide. An abstract is not required. This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion. You are required to submit this assignment to LopesWrite. Benchmark - Change Initiative: Implementation, Evaluation, and Sustainability - Rubric Collapse All The Need for Change 25 points Criteria Description The Need for Change 5. Excellent 25 points The need for change including specifying the issue and the current outcomes resulting from the issue is thoroughly discussed with rich detail, including all necessary elements. 4. Good 21.75 points The need for change including specifying the issue and the current outcomes resulting from the issue is discussed, including all necessary elements.  3. Satisfactory 19.75 points The need for change including specifying the issue and the current outcomes resulting from the issue is included, but discussion is cursory and lacking in depth. 2. Less than Satisfactory 18.5 points The need for change including specifying the issue and the current outcomes resulting from the issue is discussed, but discussion is incomplete or inaccurate.  1. Unsatisfactory 0 points The need for change including specifying the issue and the current outcomes resulting from the issue is not discussed. Driving Forces 12.5 points Criteria Description Driving Forces 5. Excellent 12.5 points Description of internal and/or external driving forces, contributing issues, and people affected is thoroughly discussed with rich detail, including all necessary elements. 4. Good 10.88 points Description of internal and/or external driving forces, contributing issues, and people affected is discussed, including all necessary elements. 3. Satisfactory 9.88 points Description of internal and/or external driving forces, contributing issues, and people affected is included, but discussion is cursory and lacking in depth. 2. Less than Satisfactory 9.25 points Description of internal and/or external driving forces, contributing issues, and people affected is incomplete or inaccurate. 1. Unsatisfactory 0 points Description of internal and/or external driving forces, contributing issues, and people affected is not included. Stakeholder Evaluation  12.5 points Criteria Description Stakeholder Evaluation  5. Excellent 12.5 points Evaluation of stakeholders and how they will be affected by the change initiative is thoroughly discussed with rich detail, including all necessary elements. 4. Good 10.88 points Evaluation of stakeholders and how they will be affected by the change initiative is discussed, including all necessary elements. 3. Satisfactory 9.88 points Evaluation of stakeholders and how they will be affected by the change initiative is included, but discussion is cursory and lacking in depth. 2. Less than Satisfactory 9.25 points Evaluation of stakeholders and how they will be affected by the change initiative is incomplete or inaccurate. 1. Unsatisfactory 0 points Evaluation of stakeholders and how they will be affected by the change initiative is not included. The Role of the Leader in the Change Initiative 25 points Criteria Description The Role of the Leader in the Change Initiative 5. Excellent 25 points The role of the leader in the change initiative is thoroughly presented with rich detail and includes discussion of all necessary elements. 4. Good 21.75 points The role of the leader in the change initiative is presented and includes discussion of all necessary elements. 3. Satisfactory 19.75 points The role of the leader in the change initiative is presented, but it is cursory and lacking in depth. 2. Less than Satisfactory 18.5 points The role of the leader in the change initiative is present, but it is incomplete or inaccurate. 1. Unsatisfactory 0 points The role of the leader in the change initiative is not addressed. Change Agents and Roles 25 points Criteria Description Change Agents and Roles 5. Excellent 25 points Discussion of necessary change agents and their respective roles in implementing change is thoroughly discussed with rich detail, including all necessary elements.  4. Good 21.75 points Discussion of necessary change agents and their respective roles in implementing change is discussed, including all necessary elements.  3. Satisfactory 19.75 points Discussion of necessary change agents and their respective roles in implementing change is included, but discussion is cursory and lacking in depth. 2. Less than Satisfactory 18.5 points Discussion of necessary change agents and their respective roles in implementing change is incomplete or inaccurate. 1. Unsatisfactory 0 points Discussion of necessary change agents and their respective roles in implementing change is not included. Application of the Change Model to Develop Strategies (B) 25 points Criteria Description Application of the Change Model to Develop Strategies Develop strategy for implementing and managing change within an organization. (C 3.5, 6.5) 5. Excellent 25 points The change model is thoroughly applied with rich detail and the resulting strategies include all necessary elements. 4. Good 21.75 points The change model is thoroughly applied and the resulting strategies include all necessary elements. 3. Satisfactory 19.75 points The change model is applied, but the resulting strategies are cursory and lacking in depth. 2. Less than Satisfactory 18.5 points The change model is applied, but the resulting strategies are incomplete or inaccurate. 1. Unsatisfactory 0 points The change model is not applied to develop strategies. Overcoming Barriers to Change (B) 25 points Criteria Description Overcoming Barriers to Change Demonstrate flexibility and adaptability in response to changing or unknown circumstances. (C 1.5) 5. Excellent 25 points Overcoming barriers to change is thoroughly presented with rich detail and includes discussion of all necessary elements. 4. Good 21.75 points Overcoming barriers to change is presented and includes discussion of all necessary elements. 3. Satisfactory 19.75 points Overcoming barriers to change is presented, but it is cursory and lacking in depth. 2. Less than Satisfactory 18.5 points Overcoming barriers to change is presented, but it is incomplete or inaccurate. 1. Unsatisfactory 0 points Overcoming barriers to change is not addressed. Evaluation Methods 25 points Criteria Description Evaluation Methods 5. Excellent 25 points Evaluation methods for determining the success of the change initiative are extremely thorough with specific metrics or measurable determinants clearly defined and numerous relevant details. 4. Good 21.75 points Evaluation methods for determining the success of the change initiative are complete and include specific metrics or measurable determinants and relevant details. 3. Satisfactory 19.75 points Evaluation methods for determining the success of the change initiative are included but lack specific metrics or measurable determinants and relevant details. 2. Less than Satisfactory 18.5 points Evaluation methods for determining the success of the change initiative are incomplete or inaccurate. 1. Unsatisfactory 0 points Evaluation methods for determining the success of the change initiative are not included. Strategies for Sustaining Change 12.5 points Criteria Description Strategies for Sustaining Change 5. Excellent 12.5 points Strategies for sustaining change are thoroughly presented with rich detail and include discussion of all necessary elements. 4. Good 10.88 points Strategies for sustaining change are complete and include discussion of all necessary elements. 3. Satisfactory 9.88 points Strategies for sustaining change are presented, but discussion is cursory and lacking in depth. 2. Less than Satisfactory 9.25 points Strategies for sustaining change are incomplete or inaccurate. 1. Unsatisfactory 0 points Strategies for sustaining change are not addressed. Overall Effectiveness of Change Plan 12.5 points Criteria Description Overall Effectiveness of Change Plan 5. Excellent 12.5 points Discussion of how the change plan supports the organizational mission and goals, addresses stakeholder concerns, and contributes to the community of society is thoroughly presented with rich detail and includes discussion of all necessary elements.  4. Good 10.88 points Discussion of how the change plan supports the organizational mission and goals, addresses stakeholder concerns, and contributes to the community of society is presented and includes discussion of all necessary elements.  3. Satisfactory 9.88 points Discussion of how the change plan supports the organizational mission and goals, addresses stakeholder concerns, and contributes to the community of society is cursory and lacking in depth. 2. Less than Satisfactory 9.25 points Discussion of how the change plan supports the organizational mission and goals, addresses stakeholder concerns, and contributes to the community of society is incomplete or inaccurate.  1. Unsatisfactory 0 points Discussion of how the change plan supports the organizational mission and goals, addresses stakeholder concerns, and contributes to the community of society is not included. Thesis Development and Purpose 7.5 points Criteria Description Thesis Development and Purpose 5. Excellent 7.5 points Thesis is comprehensive and contains the essence of the paper. Thesis statement makes the purpose of the paper clear. 4. Good 6.53 points Thesis is clear and forecasts the development of the paper. Thesis is descriptive and reflective of the arguments and appropriate to the purpose. 3. Satisfactory 5.93 points Thesis is apparent and appropriate to purpose. 2. Less than Satisfactory 5.55 points Thesis is insufficiently developed or vague. Purpose is not clear. 1. Unsatisfactory 0 points Paper lacks any discernible overall purpose or organizing claim. Argument Logic and Construction 12.5 points Criteria Description Argument Logic and Construction 5. Excellent 12.5 points Clear and convincing argument that presents a persuasive claim in a distinctive and compelling manner. All sources are authoritative. 4. Good 10.88 points Argument shows logical progressions. Techniques of argumentation are evident. There is a smooth progression of claims from introduction to conclusion. Most sources are authoritative. 3. Satisfactory 9.88 points Argument is orderly, but may have a few inconsistencies. The argument presents minimal justification of claims. Argument logically, but not thoroughly, supports the purpose. Sources used are credible. Introduction and conclusion bracket the thesis.  2. Less than Satisfactory 9.25 points Sufficient justification of claims is lacking. Argument lacks consistent unity. There are obvious flaws in the logic. Some sources have questionable credibility. 1. Unsatisfactory 0 points Statement of purpose is not justified by the conclusion. The conclusion does not support the claim made. Argument is incoherent and uses noncredible sources. Mechanics of Writing (includes spelling, punctuation, grammar, and language use) 12.5 points Criteria Description Mechanics of Writing (includes spelling, punctuation, grammar, and language use) 5. Excellent 12.5 points The writer is clearly in command of standard, written, academic English. 4. Good 10.88 points Prose is largely free of mechanical errors, although a few may be present. The writer uses a variety of effective sentence structures and figures of speech. 3. Satisfactory 9.88 points Some mechanical errors or typos are present, but they are not overly distracting to the reader. Correct and varied sentence structure and audience-appropriate language are employed. 2. Less than Satisfactory 9.25 points Frequent and repetitive mechanical errors distract the reader. Inconsistencies in language choice (register) or word choice are present. Sentence structure is correct but not varied. 1. Unsatisfactory 0 points Surface errors are pervasive enough that they impede communication of meaning. Inappropriate word choice or sentence construction is employed. Paper Format (use of appropriate style for the major and assignment) 5 points Criteria Description Paper Format (use of appropriate style for the major and assignment) 5. Excellent 5 points All format elements are correct.  4. Good 4.35 points Appropriate template is fully used. There are virtually no errors in formatting style. 3. Satisfactory 3.95 points Appropriate template is used. Formatting is correct, although some minor errors may be present.  2. Less than Satisfactory 3.7 points Appropriate template is used, but some elements are missing or mistaken. A lack of control with formatting is apparent. 1. Unsatisfactory 0 points Template is not used appropriately or documentation format is rarely followed correctly. Documentation of Sources  12.5 points Criteria Description Documentation of Sources (citations, footnotes, references, bibliography, etc., as appropriate to assignment and style) 5. Excellent 12.5 points Sources are completely and correctly documented, as appropriate to assignment and style, and format is free of error. 4. Good 10.88 points Sources are documented, as appropriate to assignment and style, and format is mostly correct.  3. Satisfactory 9.88 points Sources are documented, as appropriate to assignment and style, although some formatting errors may be present. 2. Less than Satisfactory 9.25 points Documentation of sources is inconsistent or incorrect, as appropriate to assignment and style, with numerous formatting errors. 1. Unsatisfactory 0 points Sources are not documented. Total 250 points 1 8 Comments [Repeat title on first page of text; See APA, 2.4, 2.27 Table 2.1, Figure 2.4] Your paper will benefit from a stronger introduction. The introduction provides you with an opportunity to capture your readers attention by indicating what the paper will be about and how you will be describing something or arguing a point. Begin your introduction with an attention grabber i.e., summary information, anecdote, or startling information. If the attention grabber is only a sentence or two, add one or two more sentences that will lead the reader from your opening to your thesis statement. Usually, a statement at the end of your introductory paragraph delineates your thesis, such as: This paper is about/will show (add your paper’s main points); will suffice]  [Level 1 Headings need to be Centered (Do not underline or italicize) (See APA, p. 113)] [Do not to use excessive bullet points or numbering in your papers, rather focus on explaining each point in paragraph form.] There are five levels of heading in APA Style. Level 1 is the highest or main level of heading, Level 2 is a subheading of Level 1, Level 3 is a subheading of Level 2, and so on through Levels 4 and 5. The number of headings to use in a paper depends on the length and complexity of the work. If two levels of heading are needed, use Levels 1 and 2. If three levels of heading are needed, use Levels 1, 2, and 3 (and so on). If only one level of heading is needed, use Level 1. Use only the number of headings necessary to differentiate distinct sections in your paper; short student papers may not require any headings. Furthermore, avoid these common errors related to headings Change Initiative- Creating Vision (Prime Healthcare Organization) Grand Canyon University LDR-615-O501 September 8th, 2021 Having the desire and ability to change in todays ever-changing environment has become a necessity for any organization that wishes to sustain its growth. Change is an important aspect that allows organizations to have positive aspects which lead to relevance and competitiveness. Change also develops skills, encourages innovation, and leads to better opportunities. Change can occur in large scale or small scale; large-scale change entails complete makeover, while small-scale change entails miniature changes such as the departmental level. This write-up will discuss a change initiative within Prime Healthcare Organization. 1. Describe your organization, including the organizations mission, and identify the various stakeholders. Prime Healthcare Organization is designed in a hierarchical structure where it is headed by several department managers who report to the top overall manager. Some of the departments within the organization include the accident and emergency department, Microbiology department, screening division, and X-rays department. Some of the managers heading these departments are either specialists in the area or appointed managers. Their main function is to ensure that the department achieves its obligations within the organization. When certain issues arise within these departments, the managers are wholly responsible for mitigating the problems and informing the top management (Diab, Safan & Bakeer, 2018). Prime Healthcare Organizations mission is to necessitate compassionate, quality care to patients and the community. The institution’s major stakeholders are; i. The Public. These are people who have come to the organization seeking medical services. ii. The government. One of the key stakeholders in the organization is the government which is in charge of regulation and other crucial services. iii. Health insurance. These are insurance companies that pay for services offered within the institution, such as surgical and medical expenses. iv. Management. The management represents the institutions administrators; they include managers and other department leaders (Schwingrouber et al., 2021). v. Care providers. These are the skilled personnel within the institution; they include midwives, dentists, nurses, and other medical practitioners. vi. Non-governmental institutions. These are non-profit institutions organized at various levels to help Prime Healthcare Organization in delivering essential services. 1. Identify the external and internal forces that drive organizational change in your field or industry. Explain the origin or reason for these internal or external driving forces. Explain how these forces directly affect the viability of your organization. Any changes occurring in an institution must have a real cause since change does not just occur unexpectedly. Drivers of change are the reason why change can be termed as being continuous. This section will split the forces into two sections for better analysis; internal and external. Internal Forces These are the source of change found within the organization and can be easily controlled. In this case, they include; i. Human resources. This is the workforce or personnel obligated to deliver various services within the institution. For instance, the top managers are the main sources of change since they have the mandate to make overall decisions regarding any necessary changes. ii. Activities. These refers to processes aimed at producing valuable output to clients. They include management, good communication, diagnosing and treating patients, and decision-making. iii. Organizational structure. This is the organizations structure that ensures that all components are well maintained to promote healthy relationships. This can be defined hierarchically and at individual levels. External forces This refers to sources of change that affect the institution as a result of external factors, and the organization has little or no control. They include; i. Technology. This is one external driver that is always changing with time due to advancements and innovation. To offer top-notch services, the institution must always keep up with these changes. ii. Culture. Some people highly value their culture and customs. Such cultures may influence the type of changes that the organization is implementing. iii. Economy. The economy represents a key aspect since it surrounds the institution from all directions, including competitors and credit policies (Real, Bardach & Bardach, 2017). Such aspects have to be considered when making any changes. 1. Choose one of the driving forces. Describe the specific issues this driving force creates or will potentially create for your organization or department. The chosen driving force is Technology. Technology represents an area that deals with advanced science and the application of knowledge. When new technology is adopted, then several changes are expected to occur in the organization (Dearing, 2018). These changes include the following; i. When new technology is adopted, the workforce will need to update their skills in order to operate some of the machines efficiently. ii. Technology will also bring about new decision-making processes since many things will change, particularly in the mode of operation. iii. Technology will also influence competition in a positive manner since the organization will now have the ability to deliver efficient and customized services. iv. New technology will also emphasize efficiency and accuracy in the activities, services, and processes of producing the desired output. 1. Propose the steps needed for your organization or department to respond to this driving force. i. Members of the organization or department need to be informed on why the new technology needs to be adopted, including some of the problems it will solve in the organization. ii. A committee or team of well-informed individuals should be created so that they can facilitate a successful transition. iii. The committee should also formulate a clear budget explaining the highlighted amounts. The proposed amounts should be aligned with the organization’s financial status. iv. The chosen committee should also facilitate and supervise the installation of the new technology. The team should also ensure that all staff members are well educated on how to effectively use the newly installed technology. v. Barriers that may prevent smooth implementation of change in the organization should be addressed and mitigated to prevent unforeseen challenges. 1. Predict how employees at various levels in the organization will respond to your proposed change initiative. An organization is comprised of different types of people, and this means that their reactions will be different. In this case, the reactions may be different because of different attitudes, preferences, and tastes. It is expected that people will bring forth different views since people adjust their feelings and attitudes depending on what makes them comfortable and happy (De la Perrelle et al., 2020). Employees that will have direct interaction or benefit from the technology will happily embrace and support the idea; on the other hand, employees that will not benefit directly from the change will not openly support the initiative. 1. Develop a vision for change. Describe how this vision correlates with the organizations mission and how you will present this vision to internal stakeholders. In this case, my vision for change in the organization is to offer quality services that are affordable to all; this way; we shall keep the community healthier and strong for the economic benefit of the country. The organization is located in an area where not all patients are able to comfortably afford some of the healthcare services being offered. With a plan at hand and cooperation from our sponsors and stakeholders, we can launch a program aimed at financially assisting the less fortunate members and the community as a whole. This vision is directly in line with the institutions mission to necessitate compassionate, quality care to patients and the community as a whole. Before engaging our sponsors and shareholders, I will first engage members of my department and the organization as a whole so that I can have a well-thought-out plan to present (Sundaram, Ziade & Quinn, 2020). With the help of department managers, a detailed budget can be formulated so that sponsors can have an easy time approving it. 1. Predict how you think your vision will assist internal stakeholders in supporting the change initiative. Identify potential considerations posed by stakeholders and discuss how you will respond. Internal stakeholders in the organization include employees and senior management. Every member of the institution belongs to a particular community, and a sizable fraction of their families reside there. For this reason, I am confident that everyone in the organization will support the idea fully since it will benefit them directly or indirectly. Some of the potential considerations posed by stakeholders include the following; i. Labor. In this case, we will have to recruit other people to help in implementing the plan in some of the areas we visit because fully engaging the workforce might be challenging since Prime Healthcare Organization will still be operational. ii. Funding. Since funding might pose a challenge, we will get resources from the government and other willing non-governmental institutions that support the idea. References De la Perrelle, L., Radisic, G., Cations, M., Kaambwa, B., Barbery, G., & Laver, K. (2020). Costs and economic evaluations of quality improvement collaboratives in healthcare: A systematic review. BMC Health Services Research, 20(1). https://doi.org/10.1186/s12913-020-4981-5 Dearing, J. W. (2018). Organizational readiness tools for global health intervention: A review. Frontiers in Public Health, 6. https://doi.org/10.3389/fpubh.2018.00056 Diab, G. M., Safan, S. M., & Bakeer, H. M. (2018). Organizational change readiness and manager behavior in managing change. Journal of Nursing Education and Practice, 8(7), 68-77. https://doi.org/10.5430/jnep.v8n7p68 Real, K., Bardach, S. H., & Bardach, D. R. (2017). The role of the built environment: How decentralized nurse stations shape communication, patient care processes, and patient outcomes. Health Communication, 32(12), 1557-1570. https://doi.org/10.1080/10410236.2016.1239302 Schwingrouber, J., Loschi, A., Gentile, S., & Colson, S. (2021). An exploratory study of hospital stakeholders’ perceptions on the introduction of advanced practice nurses. Recherche en soins infirmiers, (2), 104-121. https://www.cairn-int.info/article-E_RSI_145_0104--an- exploratory-study-of-hospital.htm Sundaram, R., Ziade, D., & Quinn, D. (2020). Drivers of Change: An Examination of Factors That Prompt Managers to Enforce Changes in Business. International Journal of Management, 11(5). https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3628966 Prime Healthcare Organization Our mission and our values guide how we conduct our business, what we believe in and where we are headed. Our Promise To provide compassionate care and clinical excellence to all patients as we create hospitals that improve healthcare in every community we serve. Our Mission To save and improve hospitals so that they can deliver compassionate, quality care to patients and better healthcare for communities. Prime Hospitals Mission To deliver compassionate, quality care to patients and better healthcare to communities. Our Values Quality  We are committed to always providing exceptional care and performance. Compassion  We deliver patient-centered healthcare with compassion, dignity and respect for every patient and family. Community  We are honored to be trusted partners who serve, give back and grow with our communities. Physician-Led  We are a uniquely physician-founded and physician-led organization that allows doctors and clinicians to direct healthcare at every level.