Fluent Essays

Scenario The organization that you are a director of leadership and learning for has been conducting engagement surveys among its employees every two years to gain a deeper understanding of employees’ views on areas such as customer service, the organizations overall strategy, job satisfaction, rewards and recognition, and training and development. The most recent survey was conducted this year, and the organization wants to carry out another survey in two years. Prompt Your task is to evaluate the employee survey results using a GROW Model Template and identify several survey questions that will target leadership skill and behavior improvement for the next two years. You will also represent the trends you’ve identified with bar or line graphs. For this assignment, you will complete the first five sections of the GROW model template: Identified Trends Employee Survey Results Data Focus Areas Reality—Current State Desired Future State—Where Would You Like to Be? Specifically, you must address the following rubric criteria: In the Identified Trends section, identify any noticeable trends in the Employee Satisfaction Survey Results data and address the following in your response. Are there certain focus areas that have seen significant changes compared to others? How might one focus area impact another? In the Employee Survey Results Data section, create bar or line graphs from the employee survey results data that best represent the trends you’ve identified above. In the Focus Areas section, identify three focus areas to improve the organization based on your evaluation, and provide rationale. In the Reality—Current State section, explain the current state for each focus area you’ve identified above according to the employee survey results. Consider the following in your response: The potential impact on survey results over time, the “why.” In the Desired Future State—Where Would You Like to Be? section, create a goal to address each focus area you’ve identified within the next two years, and describe the impact to the entire organization. Consider the following in your response: The desired result should be 10\% improvement for the next survey. Guidelines for Submission Submit the GROW Model Template as a Word document. Insert your bar or line graphs in the appropriate section. Please note that you should fill in all but the last two sections of the template for this assignment. You will complete the last two sections in Module Five. If references are included, they must be cited in APA format. Consult the Shapiro Library APA Style Guide for more information on citations. MBA 530 GROW Model Template Replace the bracketed text with the relevant information. Name: [Insert text.] Date: [Insert text.] Identified Trends 1. [Insert text.] 2. [Insert text.] 3. [Insert text.] Employee Survey Results Data [Insert bar or line graphs that visually represent trends identified above.] Focus Areas 1. [Insert text.] 2. [Insert text.] 3. [Insert text.] Reality—Current State 1. [Insert text.] 2. [Insert text.] 3. [Insert text.] Desired Future State—Where Would You Like to Be? 1. [Insert text.] 2. [Insert text.] 3. [Insert text.] Identified Gaps—Obstacles 1. [Insert text.] 2. [Insert text.] 3. [Insert text.] Goal Revision 1. [Insert text.] 2. [Insert text.] 3. [Insert text.] A Way Forward—Action 1. [Insert text.] 2. [Insert text.] 3. [Insert text.] Sheet1 EMPLOYEE SATISFACTION SURVEY RESULTS SURVEY QUESTIONS FOCUS AREA ERCENT FAVORABLE RESULTS Current Year Two Years Ago Four Years Ago Constantly strives to provide value to our clients and customers CLIENT/CUSTOMER 90 89 91 My company cares about its employees COMPANY & STRATEGY 60 70 75 My company cares about its customers COMPANY & STRATEGY 75 74 76 I believe the company mission and vision drive the decisions that are made COMPANY & STRATEGY 60 65 71 My job makes good use of my skills and abilities JOB SATISFACTION 43 52 59 I am very satisfied with my job JOB SATISFACTION 35 41 48 My supervisor shows appreciation for the work that I do JOB SATISFACTION 38 48 55 My pay is competitive with others places that I could work JOB SATISFACTION 75 77 76 I am proud to be a part of this company JOB SATISFACTION 70 72 79 I am proud to tell my friends and family that I work here JOB SATISFACTION 80 81 80 Recognizes employees based on merit, i.e., accomplishments, successes. RECOGNITION & PRAISE 46 49 52 I feel encouraged to come up with new and better ways of doing things RECOGNITION & PRAISE 35 40 43 My work gives me a sense of personal accomplishment RECOGNITION & PRAISE 38 42 44 When people work extra hard to meet our goals they are rewarded accordingly REWARD & RECOGNITION 31 35 40 My Supervisor takes the time to praise those who do an excellent job REWARD & RECOGNITION 35 39 44 I have received the training I need to perform my job responsibilities TRAINING & DEVELOPMENT 66 70 68 My Supervisor talks with me to help me determine my training and development goals. TRAINING & DEVELOPMENT 25 28 33 Maintains working conditions that are safe WORKING CONDITIONS 78 80 80 Maintains working conditions that are clean and orderly WORKING CONDITIONS 80 82 82 Respects the dignity and diversity of all employees WORKING CONDITIONS 75 76 75 Committed to helping employees fulfill their family and other responsibilities WORKING CONDITIONS 76 73 68 Provides leadership who act in just and ethical ways WORKING CONDITIONS 35 45 53 Provides employees with a sense of fulfillment and purpose in their jobs WORKING CONDITIONS 77 80 80 Provides employees with a sense of security in their jobs WORKING CONDITIONS 43 44 47 Provides employees with fair compensation WORKING CONDITIONS 75 76 75 Promotes an environment in which employees feel free to make suggestions and complaints WORKING CONDITIONS 37 41 44 Provides an inclusive environment where each employee is considered as an individual WORKING CONDITIONS 36 40 41 I have the tools and resources to do my job well WORKING CONDITIONS 76 77 76 In my job I have clearly defined quality goals WORKING CONDITIONS 80 80 77 When I am having difficulty my Supervisor is there to support me so I do not feel abandoned WORKING CONDITIONS 35 38 44 My Supervisor gives me useful information on how I can improve my job performance WORKING CONDITIONS 38 41 44 My Supervisor lets me know where I stand and what is expected of me WORKING CONDITIONS 36 39 42 I trust my supervisor WORKING CONDITIONS 24 33 39