Answer as per the requirement - Business Finance
A 2,500-word assignment to examine a case study and develop your own ideas and recommendations for the effective operation of the organisation. The case study will be proposed by the tutor and students are required to write, and present, an individual essay evaluating the role of operational and financial management in the case organisation. Students are required to employ a range of analytical techniques, communicate effectively and demonstrate both theoretical and practical understanding of the key issues addressed by the module.
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Teesside University Business School
Managing Operations and Finance
Assessment 2 (60\%)
A 2,500-word assignment to examine a case study and develop your own ideas and
recommendations for the effective operation of the organisation. The case study will
be proposed by the tutor and students are required to write, and present, an individual
essay evaluating the role of operational and financial management in the case
organisation.
Students are required to employ a range of analytical techniques, communicate
effectively and demonstrate both theoretical and practical understanding of the key
issues addressed by the module.
Detailed requirements are as follow:
1. Critically discuss the role of the Management Accounting in the management
process and identify the major differences between the management accounting and
financial accounting. Employ appropriate techniques to analyse and explain how
different models of costing could be used in operational management.
2. Employ capital investment appraisal techniques in selecting projects and critically
discuss the techniques in making investment decisions.
3. Critically discuss the role of Business Plan and Budget in operational management
of the case organisation. Recommend the areas of improvement and prepare a new
report to illustrate this, using the information provided in the case study.
4. Critically discuss the usefulness of Balanced Scorecard Approach and prepare an
example of Balance Scorecard for this organisation.
You will be able to demonstrate
• a depth of knowledge of the topics, supported by evidence of extensive and
relevant reading;
• the ability to apply the theories or techniques in practice;
• a critical understanding of your topics;
• an awareness of topical and other significant developments and
• a conclusion that is logically derived and cohesive.
Assessment Criteria
The attached generic Level 7 University marking criteria will be employed and correct
use of referencing format and style are required. A structured feedback sheet will be
used to provide comments and advice.
MOF Assessment 2
2019-2020
1 of 4
Main Learning Outcomes addressed:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Develop a strategic understanding of the impact of a dynamic and
challenging resource environment.
Develop the ability to select and apply appropriate operational and financial
management techniques.
Examine the role of financial information in demonstrating accountability and
performance.
Evaluate and appraise approaches to the management control of
operations.
Critically apply theoretical perspectives to practical problems.
Analyse the role of finance and operations management and evaluate how
they impact upon the main functional activities of an organisation and their
management.
Demonstrate awareness of the legal and professional framework that
governs financial management practice.
Demonstrate an ability to apply operations and financial models to assist
organisational management and control.
Successfully apply a range of appropriate approaches to learning.
Select and apply appropriate computational skills.
Submission date: Submit electronically to the Blackboard by the determined
date.
Feedback would be provided within 20 working days
MOF Assessment 2
2019-2020
2 of 4
Band
Generic Criteria
90-100\%
An excellent critical and complete demonstration of understanding in all key areas of knowledge
relevant to the work and demonstrating an innovative and creative approach. Evidence
throughout the work of a sustained ability to synthesise and interpret complex concepts, to make
inferences and to provide an original and/or compelling argument and discussion. Excellent
structure and immaculate presentation, with cogent use of academic language and grounded in
a pertinent and substantial selection of source materials. Excellent use of appropriate analytical
and research methods and addresses ethical considerations in an informed and perceptive
manner. Exceptional ability to link and critically analyse theory and practice where appropriate.
An excellent, critical and systematic demonstration of understanding in all key areas of
knowledge relevant to the work. Evidence throughout of the ability to synthesise and interpret
complex concepts to provide a compelling argument and discussion. Very good structure and
presentation, with confident use of academic language and grounded in a relevant and
extensive selection of source materials. Excellent use of appropriate analytical and research
methods and fully addresses ethical considerations. Excellent ability to link and critically
analyse theory and practice where appropriate.
An excellent, critical and organised demonstration of understanding in all key areas of
knowledge relevant to the work. Evidence throughout of the ability to synthesise and interpret
diverse concepts to provide a sound argument and discussion. Good structure and presentation,
with fluent use of academic language and grounded in an appropriate and comprehensive
selection of source materials. Very effective use of appropriate analytical and research methods
and consideration of ethical implications. Very good ability to link and critically analyse theory
and practice where appropriate.
A proficient, clearly stated and analytical demonstration of understanding in all key areas of
knowledge relevant to the work. Evidence of the ability to integrate and analyse diverse
concepts in a rational and logical argument and discussion. Well structured and clearly
presented work, with fluent use of academic language and utilising a relevant and extensive
range of source materials. Effective use of appropriate analytical and research methods and
consideration of ethical issues. Good ability to link and critically analyse theory and practice
where appropriate.
An acceptable and substantiated demonstration of understanding in all key areas of knowledge
relevant to the work. Evidence of the ability to integrate and analyse diverse concepts in a
reasoned and valid argument and discussion. Adequately structured and presented work, with
clear use of academic language and reference to a sufficient range of relevant source materials.
Adequate use of appropriate analytical and research methods and does address ethical
considerations. Effective linking of theory and practice where appropriate.
A limited, insufficient and/or inaccurate understanding in key areas of knowledge relevant to the
work. Insufficient evidence of ability to integrate and analyse concepts to provide a valid
discussion. Unacceptably structured and presented work, with insufficient use of academic
language and conventions. A limited range of source materials is used. Limited or ineffective
use of analytical and research methods and limited coverage of ethical considerations.
Inadequate linking of theory and practice where applicable.
A descriptive and/or narrative account, with little critical and/or flawed understanding of key
areas of knowledge relevant to the work. Insufficient evidence of ability to discuss fundamental
concepts. Unclear and and/or unevidenced argument and discussion. Poorly structured and
presented work, with little use of academic language and conventions. A narrow and/or
inappropriate range of source materials and analytical and research methods is used. Failure to
identify ethical considerations and to link theory and practice where applicable.
A weakly descriptive and/or narrative account, with no analytical content and/or significant
inaccuracies in understanding of key areas of knowledge relevant to the work. Little or no
evidence of research and the ability to discuss fundamental concepts. No awareness of ethical
issues. Unclear and unsourced arguments and discussion. Flawed structure and presentation,
with negligible attention to academic language or conventions. Some or all source materials are
unreferenced and/or irrelevant. Failure to link theory and practice where applicable.
80-89\%
70-79\%
60-69\%
50-59\%
40-49\%
30-39\%
0-29\%
MOF Assessment 2
2019-2020
3 of 4
TEESSIDE UNIVERSITY BUSINESS SCHOOL
Managing Operations and Finance
Assignment 2 Feedback
Student Name:
Criterion
Indicative
Weighting
\%
25
25
35
15
100
Appropriate calculation
Application of the techniques in decision making
Evaluation of the techniques
Overall presentation, style and bibliography
Total***
Mark or
N/A
\%
*** Please see over for broad definition of criteria and note that pass mark is 50\%.
Comments
Tutor:
Signature:
Date:
This feedback is being given for purposes of advice and guidance and to assist your learning and development in
this module. References to standards or marks are entirely provisional and subject to confirmation following
University procedures. Only University Assessment Boards are able to issue confirmed, definitive marks”
MOF Assessment 2
2019-2020
4 of 4
Assessment Criteria
30-39\%
40-49\%
50-59\%
60-69\%
70-79\%
0-29\%
Discussion about the role of
management accounting in
the management process,
including difference
between management
accounting and financial
accounting (15\%)
Appropriate calculation of
management accounting
techniques used for decision
making (25\%)
Development of
performance management
tool for organisational
decision making (10\%)
Evaluation of the
management accounting
techniques and performance
management tool in relation
to decision making in the
organisations (35\%)
Overall presentation, style
and references (15\%)
(0-4) A weakly
descriptive account of
the concepts, with
inaccuracies. Lacking in
understanding of
management and
financial accounting.
(0-7) Significant
inaccuracies in the
calculations of
accounting techniques.
(0-3) Work contains no
performance
management tool for
decision making.
(0-10) Extremely poorly
structured review
showing no effective use
of relevant material,
neither theoretical nor
practice associated with
decision making in
organisation
(0-4)
A weakly descriptive
and very poorly
structured introduction
and conclusion. The
formatting and
referencing didn’t follow
stipulated guidelines.
(5-6) Insufficient
evidence of ability to
discuss fundamental
concepts. Poor
understanding of what
is management and
financial accounting
concepts
(6 - 7) A limited, and
insufficient understanding
of the management
accounting and financial
accounting concepts. The
work displays a weak
knowledge base.
(7-10) Very weak
calculation of
accounting
techniques. There are
lots of errors and
miscalculations
(10-12) Insufficient
management accounting
techniques calculations
without errors. Hence
techniques has limited use
for decision making
(3– 4) Very weakly
developed
performance
management tool.
There are lots of
errors within the tool
developed.
(4-5) A limited
understanding of the
performance management
tool. The work contains a
weakly developed model
without KPIs as a result of
limited knowledge base.
(10-14) Very poorly
structured review
showing no effective
use of relevant
material, neither
theoretical nor
practical, associated
with decision making
in organisation
(5 - 6) A very poorly
structured
introduction and
conclusion. The
conclusion is not
summarising the
findings and
arguments of the
report. The formatting
and referencing didn’t
follow stipulated
guidelines.
(7- 9) An acceptable
work with some clear and
logical explanation of the
management and
financial accounting
concepts, although
further development
would be beneficial.
(12-15) Evidence of some
correct management
accounting techniques
calculations. Hence
some good use for
decision making.
(5 – 6) An acceptable
performance management
tool development with
relevant KPIs and some
clear and logical
explanation.
(14-17) Poorly structured
review showing limited use
of relevant material,
neither theoretical nor
practical, associated with
decision making in
organisation
(17-21) Satisfactory
review showing some use
of relevant material, both
theoretical and practical
information, associated
with decision making in
organisation
(6 - 7) A poorly structured
introduction and
conclusion. The
introduction is not
providing insight to the
report. The conclusion is
not summarising the
findings and arguments of
the report. The formatting
and referencing didnt
follow guidelines properly.
(7 - 9) A satisfactory
introduction and
conclusion. The
introduction is providing
insight to the report. The
conclusion is
summarising the findings
and arguments of the
report. The formatting
and referencing
guidelines were
reasonably followed.
(9 -10) Very good
discussion about the
management and financial
accounting concepts. Wellstructured and clearly
presented work, with fluent
use of academic language
of a high standard.
(10 -12) Outstanding
work with
discussion about
accounting concepts
done to a very high
standard, based on
strong research and
reading.
(15-17) Appropriate
management accounting
techniques calculations to
support decision making
process and writing up of
report.
(17-20) A very good
and critical
engagement with the
case study with
proper and accurate
accounting
techniques
calculations to build
interesting findings.
(6-7) Very good
performance management
tool development and
appropriate KPIs with
good discussion at a high
level academic standard.
(7 -8) Outstanding
performance
management tool
development with
KPIs done to a high
standard based on
strong research.
(21-24) Very good review
showing coherent use of
relevant material, both
theoretical and practical
data, associated with
decision making in
organisation
(24-28) Outstanding
review showing
coherent use of a
wide range of
material, both
theoretical and
practical data,
associated with
decision making in
organisation
(9 -10) A very good
introduction and
conclusion. The
introduction is nicely
providing insight to the
report. The conclusion is
clearly summarising the
findings and arguments of
the report. The formatting
and referencing guidelines
were followed properly.
(10-12) An
outstanding
introduction and
conclusion. The
introduction is
providing an
interesting insight to
the report about
decision to be
undertaken. The
formatting and
referencing
guidelines were
followed accurately.
80-89\%
(12 – 13)An excellent
work that clearly,
demonstrated an
understanding of what
is management and
financial accounting.
All discussions are
relevant to the work
based on extensive
reading
(20-22) An excellent
engagement with the
case study with error
free accounting
techniques
calculations presented
to a high level
standard that aided
decision making
(8-9) An excellent
work that clearly,
demonstrated an
understanding of
performance
management tool.
Work is based on
extensive reading with
appropriate KPIs.
(28-31) Excellent
review showing
coherent use of a wide
range of material, both
theoretical and
practical data,
associated with
decision making in
organisation
(12 – 13)
An excellent
introduction and
conclusion. The
conclusion is
summarising
important findings and
arguments regarding
decision to be
undertaken in the
company. The
formatting and
referencing guidelines
were followed
correctly.
90-100\%
(13 -15)An excellent
critical and complete
demonstration of
understanding of what
is management and
financial accounting
concepts based on
research and extensive
readings
(22-25) An excellent
error free accounting
techniques
calculations presented
to an exceptionally
high level academic
standard that aided
decision making
(9 -10) An excellent
logically thought-out
KPIs and complete
demonstration of
understanding of the
performance
management tool.
Work is based on
research and extensive
reading.
(31-35) An
Exceptional Excellent
review showing
coherent use of a wide
range of material, both
theoretical and
practical data,
associated with
decision making in
organisation
(13-15)
A very excellent
introduction and
conclusion. The
conclusion is
summarising ground
breaking findings and
arguments about the
decisions to be
undertaken in the
company. The
formatting and
referencing guidelines
were followed
appropriately.
Managing Operations and Finance - ACC4029
CASE STUDY
N-Tech UK Ltd is a company, based in Edinburgh UK and established in 2010, that
produces smart phones components. It is a relatively small company, with a highly
skilled work force. Despite the Brexit quagmire that impacted its supply/distribution
chain the company is still profitable due to its excellent products and reputation for
customer service.
N-Tech UK Ltd has six key departments – Marketing, Customer Support, Finance,
Manufacturing, Research and Development, and HR. The company’s Mission
statement is to be “Recognised by customers and employees as a progressive, high
quality, supplier of innovative mobile products at affordable prices”
Key financial targets
The CEO, Mr John Stoddart, has recently had a formal strategy meeting with his
fellow directors to confirm the Mission Statement, and they agreed to set a Return on
Capital Employed of 22\% and a profit before tax of £7.5m as the financial targets for
each of the next three years.
“With a £200 selling price per unit and a £150 variable cost per unit, we are working
flat out as it is on the shop floor, and we need to spend a lot more on product
development to make any significant improvements to the product.”
The head of the accounting department noted that expanding production facilities will
increase the fixed cost to £2,500,000.
Manufacturing issues
Although manufacturing is generally very efficient, and of a high standard, the
Manufacturing Director, Mr Peacock, is anxious to maintain and even improve this
performance. He intends to implement a policy that all technical staff involved in
direct manufacturing should be qualified to at least NVQ level 4, while their
supervisors should be qualified to BSc (Hons) level.
To assist with quality improvement. Mr Peacock has introduced a new quality
measurement system, and has set a target for defective finished products requiring
rectification at a maximum of 3\%.
1
Customer Support
NTech UK Ltd reputation with its customers is an important area of focus, hence
customer satisfaction survey request is sent to every customer within 4 weeks of a
completed sale. The target is for the proportion of customers rating the company as
“Excellent” to be at least 85\% or above.
As many of the sales are direct to customers, telephone response within the
Customer Support team is extremely important. The Customer Support Manager is
concerned about the speed of response to telephone calls and would like to
introduce an objective of answering all calls within four rings and an automatic call
back for every request left by the customers.
Employee retention
The HR department has been looking very closely at employee retention and is
concerned that there is a fairly rapid turnover of skilled production operatives within
companies in the Manchester area. The current annual staff turnover is 35\% and the
objective, to support the Mission Statement, is to reduce this to 25\% at the first
instance while working towards achieving a skilled staff turnover target of 7.5\%.
Current Developments
Following a heated meeting with the CEO about weaknesses in budgetary reporting
and control, the Finance Director was sacked for not providing adequate information
and guidance to executive management. The company has taken on a new Finance
Director, Mr Lewis Scott, a qualified accountant, who has also recently completed an
MSc degree in Business Analysis with specialisation in Managing Operations and
Finance.
As part of his induction, Mr Scott had discussions with all the key staff and has
identified a number of areas of concern. Three areas have particularly worried him.
1. The CEO explained that he is fully aware of the importance of an annual
budgetary process and detailed budgetary control, but is having great
difficulties in explaining this to his fellow directors, as the overall process at
NTech UK Ltd has fallen into disrepute. The CEO would also like to cl ...
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Single Subject Chris is a social worker in a geriatric case management program located in a midsize Northeastern town. She has an MSW and is part of a team of case managers that likes to continuously improve on its practice. The team is currently using an
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