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NIZWA COLLEGE OF TECHNOLOGY
BUSINESS STUDIES DEPARTMENT
SEMESTER -2 / ACADEMIC YEAR 2019-2020
FINAL EXAMINATION (ASSIGNMENT)
COURSE CODE
COURSE NAME
LEVEL
TUTOR(S)
SECTION(S)
DURATION:
START
END
MARKS BREAK UP:
No. of Questions
1
2
3
4
TOTAL MARKS
INSTRUCTIONS:
BAMK 1205
PRINCIPLES OF MARKETING
DIPLOMA
MR. BRYAN, MR. MUDASIR, MS. FARHA, MS. AMINAH
1-5
DATE
MAY 21, 2020
MAY 23, 2020
TIME
9:00AM
8:00AM
Marks for Each Question
10
15
10
15
50
1) The Final Assignment will be available in Moodle at 9:00 am on the date of examination.
2) This is an open resource examination; there are (05) pages. Students are allowed to refer any digital materials
(Internet, Proquest, Masader, and OER) with proper referencing and citation for each answers.
3) Students has to answer the questions typewritten in MS word (.docx) format. Figures / Diagrams, equations and
solving of problems can be written by hand and added to the document as a picture/image.
4) Save the assignment file using the student ID & Course code.(Example: 22s1234 – BAMK1205)
5) Students should submit the answers through the Turnitin link provided in moodle page. If any problem occurs,
send an email to your lecturer.
6) Students are encouraged to upload the answers in the moodle at least two hours before the deadline to avoid any
technical issues.
7) In case of any technical problem in opening or submitting your assignment please contact your course tutor
through email and furnish a copy to the head of the department (nahid.shukaili@nct.edu.om)
8) Any form of cheating is punishable. Students involved in cheating will be treated according to the Plagiarism and
Academic Integrity Policies of the college.
9) Students are advised to write the answers in their own words. Based on the plagiarism policy and the department
approved similarity level, the marks will be deducted for the plagiarized [Copied] answers.
10) You are encouraged to provide a REFERENCE LIST at the end of your answers, as this will help you obtain
higher marks.
11) Students should complete their assignment within the given time. Assignments submitted after the deadline will
be marked 0.
ACADEMIC INTEGRITY & PLAGIARISM POLICY:
The student should be ready to prove the authenticity of the work done. If any form of plagiarism/reproduction of answers are
discovered, student will be awarded zero marks.
DECLARATION:
I declare that the Final Exam (assignment) submitted is original and acknowledge that I am aware of the NCT’s Integrity and
Plagiarism Policies (January 2011) mentioned in moodle, and the disciplinary guidelines and procedures applicable to
breaches of such policy and regulations.
I AGREE TO THE TERMS AND CONDITIONS:
STUDENT NAME
STUDENT ID
DATE OF SUBMISSION
MARKING SCHEME:
This is how you will be marked for the entire assignment. Spend time to understand these criteria
to help you get higher marks.
Criteria/Scale
Claim/Originality (20\%). Is
the answer originally
composed by the student?
Analysis (50\%). Does the
answer manifest that the
student analyzed the scenario?
Application (20\%). Did the
student use applicable
theories, tools and other
learned principles in writing
the answer?
Evidence (10\%). How many
references/evidences/examples
were used in the whole
assignment?
Does not meet
expectations
(0-.25)
Similarity
percentage report
for the question is
more than 30\%
Analysis is poorly
seen or non-existent.
Answer provided is
far from acceptable
possible answers.
Nearing
expectations
(.50)
Similarity
percentage report
for the question is
between 21 to 29\%
Generic answers
were provided.
Answers provided
fit the acceptable
possible answers
but are not specific
to the scenario
There is no evidence
of applying any
theory, tools and
learned principles in
the answers
provided.
No indication of
gathering or citing
references,
evidences or
examples to support
the answer.
One tool, theory or
learned principle
was applied in the
answer provided but
was erroneously
used.
At least 1 reference,
evidences or
examples were
given to support the
answer.
Meets expectations
(.75)
Similarity
percentage report
for the question is
between 11 to 19\%
Analysis is evident.
Answers provided
specifically address
the requirements of
the scenario.
A tool, theory or
principle was
correctly used in the
answer provided.
2 references,
evidences or
examples were
given to support the
answer.
Exceeds
Expectations
(1.0)
Similarity report is
10\% or lower
Answers provided
manifest critical
analysis. Answers
provided show that
the student crosschecked and derived
answers from
several sources.
A tool, theory, or
principle was
excellently applied
in the answer
provided.
3 or more
references,
evidences or
examples were used
to support the
answer
GENERAL DIRECTIONS: Read and understand these directions before answering
the questions.
1. All the Scenarios/questions (4 scenarios/questions) are compulsory and hence all must be
answered.
2. All 15 marks scenarios SHOULD BE ANSWERED in 200 words or more. 10 mark scenarios
SHOULD BE answered in 150 words or more. No penalties will be given for writing more
than the prescribed number of words:
3. Please follow the following formatting guidelines;
a. Font style
: Arial or Times New Roman
b. Font size
: 12
c. Line spacing
: 1.5
d. Paper size
: A4
4. You are encouraged to gather information and USE them to supplement or justify your answer.
5. Make sure to correctly cite your references and put a reference list at the last page of your
assignment. As much as possible, the references should have these details.
a. Author or organization responsible for the site, in CAPITALS
b. Title of the website (in italics)
c. [online]
d. Place of publication and publisher
e. The date the site was published or last updated
f. Date you viewed the website
g. The URL
Example: JOHN SMITH, Journal of International Marketing,(online) International Marketing
Journal Publishing Company, 2015, accessed 21 April 2020,
6. Use the chat box in the moodle or email your lecturer if you have any issues with the
assignment.(elbert.vidal@nct.edu.om,farha.hassan@nct.edu.om,
mudasir.shagoo@nct.edu.om, aminah.abdrazak@nct.edu.om)
7. Make sure to understand the Marking Scheme, which you can find on the second page of this
final examination assignment.
8. Assignment can be uploaded in the moodle only once, so please check your answers before
uploading them.
SCENARIO 1: (10 MARKS)
(Write 150 words or more)
Mountain Dew is a carbonated soft drink brand produced and owned by PepsiCo.
The original formula was invented in 1940 by Tennessee beverage bottlers Barney and
Ally Hartman. A revised formula was created by Bill Bridgforth in 1958. The rights to
this formula were obtained by the Tip Corporation of Marion, Virginia. (Wikipedia). In
Oman, this product enjoys huge preference from consumers. Generally speaking,
carbonated drinks are doing well in Oman.
The Times of Oman (2014, reported that carbonated Soft Drinks was the most consumed beverage item in
Oman with 362.4 million litres recorded at the end of 2014, and a Compound Annual Growth Rate (CAGR) of 8.3
per cent over the next
five years. Learn more about
Mountain dew
from Pespsico’s website
http://www.pepsioman.com/product-list.php?product=Mountain+Dew, or from other reliable sources and answer the
questions below.
Questions:
1. Mountain dew can be described through different product levels. Discuss these levels using mountain dew as
an example
(5 MARKS)
2. Using the product levels as reference, which product level encourages consumers to drink mountain dew
instead of other carbonated drinks? Explain your answer
SCENARIO 2: (15 MARKS)
(5 MARKS)
(Write 200 words or more)
Consumers in the middle-east region are changing.“ Consumers in the region are becoming more cost-conscious,
less loyal to brands and rapidly shifting purchasing behaviours, according to the 2018 Middle East Sentiment
Survey by McKinsey & Company. Approximately 55 per cent of consumers are now actively looking for savings
across markets, with those in Saudi Arabia leading the pack. They are finding creative ways to spend less and more
actively considering alternative brands than in the previous years. The survey was launched last week at the Retail
Leaders Circle in Dubai by Peter Breuer and Gemma D’Auria from McKinsey & Company.”
Question:
1. Based on the case above, analyze and discuss 5 macro environment variables that can explain the changes in
the behavior and attitude of consumers in the Middle East.
(10 MARKS)
2. Analyze and discuss 3 micro environment variables that can explain the changes in the behavior and attitude
of consumers in the Middle East.
(5 MARKS)
SCENARIO 3: (10 MARKS)
(Write 150 words or more)
It is said that a product has tangible and intangible attributes. While the customers look at the tangible aspects
of a product to evaluate it, there are a lot of cases when it is the intangible aspects of the product that convinces
customers to buy. Moreover, these intangible benefits sometimes spell the difference between a cheap and an
expensive product.
Questions:
1. Identify and discuss the tangible and intangible attributes of a restaurant
(5 MARKS)
2. Give and explain 3 reasons/examples of how intangible attributes become the reason why a customer buys a
product.
(5 MARKS)
================================================
SCENARIO 4: (15 MARKS)
(Write 200 words or more)
Head and Shoulders claims to be the world’s number 1 anti-dandruff shampoo. In
their website, they wrote “Head & Shoulders is the world’s number one shampoo. But
we’re about more than just fighting dandruff. We believe that everyone deserves greatlooking, flake-free hair and healthy scalp. So if you’re suffering from dandruff simply
check out our articles for any advice you need, then get ready to live flake-free and
confident.”.
Learn
more
about
this
product
from
their
website
https://www.headandshoulders.co.uk/en-gb, or other reliable sources and answer the
questions that follow.
Questions:
Based on what you have learned about this product;
1. Identify Head and Shoulder’s target market and discuss why the company decided to serve this target
market.
(5 MARKS)
2. What market segmentation basis does Head and Shoulders use? Justify your answer.
(5 MARKS)
3. Discuss the target marketing strategy used by Head and Shoulders. Justify your answer
(5 MARKS)
...
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