What Is Your Ethical Responsibility? - Business Finance
What Is Your Ethical Responsibility?In Chapter 3, we learn that the environment and ethics strong impacts the practice of Management. Read the scenario below and carefully craft your responses. You are a business student with the dream of owning your own business some day. Youve participated in a few events like learning how to write a business plan and giving a pitch. Recently, you entered a regional business plan competition, and you took third place! Another student you know took home the grand prize. At first you were not upset, but a friend called you last week and told you she read the winners business plan; it was remarkably similar to one published on the Internet a few months ago. You obtain a copy and sure enough, the product concept is the same, the analysis of the competition is pretty much the same (though the names are different), and the only real difference you find is that the name of the business is different than the one found on the internet. Though some numbers in the financial analysis were changed, a majority of the document is the same. Tomorrow is the banquet honoring the winners of the competition, and the winner will of course be there. In your initial post, describe what you would do. Think about the Four Approaches to Resolving Ethical Dilemmas, along with the Levels of Moral Development (Kohlberg) when developing your response.For your discussion, find two individuals who look at things differently than you, and engage in a discussion. Can you reach consensus, or will you remain in disagreement?Posts and replies should be complete thoughts, add value, and be written using College English. They should also contain examples and/or reference to the text/lecture where appropriate. Be sure to check back regularly and answer any questions posed to you. See the course syllabus for the quantity requirements and for more details.
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Chapter 3
The TRIPLE BOTTOM LINE: PEOPLE,
PLANET, PROFITTriple bottom
line•Represents people, planet, and profit (the 3
Ps).•Measures an organization’s social,
environmental, and financialperformance.Success
can be measured through a social audit•A
systematic assessment of a company’s performance
in implementing socially responsible programs.
The SOCIAL RESPONSIBILITIES
REQUIRED of YOU as a
MANAGERSocial responsibility •Manager’s
duty to take actions that will benefit the interests of
society as well as of the organization.Corporate
social responsibility •Notion that corporations are
expected to go above and beyond following the law
and making a profit.
Social ObligationEngaging in
social actions because of
obligation to meet economic/legal
responsibilities
Social ResponsivenessEngaging
in social actions in response to a
popular social need.
Social ResponsibilityIntending to
go beyond its legal/economic
obligations to do the right things
and act in ways that are good for
society.
DEFINING ETHICS and
VALUESEthics•Standards of right and wrong
that influence behavior. •May vary among countries
and cultures.Values•Relatively permanent and
deeply held underlying beliefs and attitudes that help
determine a person’s behavior.
EthicsThe principles, values,
and beliefs that define right and
wrong
HOW DO PEOPLE LEARN
ETHICS?Three levels of personal moral
development:•Level 1, preconventional:
follows rules to avoid unpleasant
consequences.•Level 2, conventional: follows
expectations of others (most managers are at
this level).•Level 3, postconventional: guided
by internal values, they lead by example.
Stages of Moral DevelopmentGo up in
levels, rely less on external influences and more on our internal
compass.
ExampleYour company has decided to donate to the
Together Support (TS), and top managers have decided to
ask employees to make individual donations as well. You
know that several of your employees can’t afford to make
donations due to legitimate financial hardships. You’ve also
heard that the top management checks the list of individual
contributors to see who is and isn’t supporting their “very
important cause”.
First-Line Managers Meeting•At Monday
morning’s meeting, you decide to survey your first-line manager
peers about the request for donations, and here’s what you
find:•Kelly
– “I’m going to donate, and require
my employees to as well. There’s no way I
want anyone working for me to be on that bad
list!”•Pat – “It sounds like they really want our
support, and it’s good to donate to those less
fortunate, so I think I will contribute. I’ll make
sure everyone on my team know about it, but
will let each employee decide.”•Chris – “I have
heard that the TS organization has been filled
with corruption, and I don’t think it’s right to
give to them. I will work with my employees to
find another charity to support. If anyone from
top-management asks me why my employees
don’t support the TS foundation, I’ll show them
the information I have. I’ll also ask them to
support their own!” First-Line Managers
Meeting•At Monday morning’s meeting, you decide to survey
your first-line manager peers about the request for donations, and
here’s what you find:•Kelly
– “I’m going to donate,
and require my employees to as well. There’s
no way I want anyone working for me to be on
that bad list!”•Pat – “It sounds like they really
want our support, and it’s good to donate to
those less fortunate, so I think I will contribute.
I’ll make sure everyone on my team know
about it, but will let each employee
decide.”•Chris – “I have heard that the TS
organization has been filled with corruption,
and I don’t think it’s right to give to them. I will
work with my employees to find another
charity to support. If anyone from topmanagement asks me why my employees
don’t support the TS foundation, I’ll show them
the information I have. I’ll also ask them to
support their own!”
•Kelly – “I’m going to donate, and require my employees to
as well. There’s no way I want anyone working for me to be
on that bad list!” •Preconventional – why?
•Pat – “It sounds like they really want our support, and it’s
good to donate to those less fortunate, so I think I will
contribute. I’ll make sure everyone on my team know about
it, but will let each employee decide.”•Conventional – why?
•Chris – “I have heard that the TS organization has been
filled with corruption, and I don’t think it’s right to give to
them. I will work with my employees to find another charity
to support. If anyone from top-management asks me why
my employees don’t support the TS foundation, I’ll show
them the information I have. I’ll also ask them to support
their own!” •Principled – why?•Chris – “I have heard that the
TS organization has been filled with corruption, and I don’t
think it’s right to give to them. I will work with my employees
to find another charity to support. If anyone from topmanagement asks me why my employees don’t support the
TS foundation, I’ll show them the information I have. I’ll also
ask them to support their own!” •Principled – why?
HOW ORGANIZATIONS CAN
PROMOTE ETHICS1.Create a strong
ethical climate.2.Screen prospective
employees.3.Institute ethics codes and
training programs.4.Reward ethical behavior:
Protecting whistle-blowers who report
organizational misconduct.
The COMMUNITY of
STAKEHOLDERSFigure 3.1.
Source: From Diverse Teams at
Work by Lee Gardenswartz. Published by the Society for Human Resource Management.
for these images.Copyright ©McGraw-Hill Education. Permission required for reproduction or display.
Access the text alternative
INTERNAL
STAKEHOLDERSInternal stakeholders
•Consist of employees, owners, and the board of
directors.Owners•Consist of all those who can claim
the organization as their legal property.Board of
directors •Members elected by the stockholders to
see that the company is being run according to their
interests.
EXTERNAL
STAKEHOLDERSExternal stakeholders
•People or groups in the organization’s external
environment that are affected by it.The task
environment•Consists of 10 groups that present an
organization with daily tasks to handle.The general
environment•Refers to the macroenvironment, such
as economic, technological, and sociocultural.
The TASK ENVIRONMENT (1 of
3)Customers•Those
who pay to use an
organization’s goods or
services.Competitors•People or organizations that
compete for customers or service.Supplier•Provides
raw materials, services, equipment, labor, or energy
to other organizations.Distributor•A person or
organization that helps another organization sell its
goods and services to customer.
The TASK ENVIRONMENT (2 of
3)Strategic
allies •The relationship of two
organizations who join forces to achieve advantages
neither can perform as well alone.Employee
organizations•Labor unions and professional
associations.Local communities•May institute
clawbacks: rescinding tax breaks when firms don’t
deliver promised jobs.The
TASK
ENVIRONMENT (2 of 3)Strategic allies
•The relationship of two organizations who join forces
to achieve advantages neither can perform as well
alone.Employee organizations•Labor unions and
professional associations.Local communities•May
institute clawbacks: rescinding tax breaks when firms
don’t deliver promised jobs.
The TASK ENVIRONMENT (3 of
3)Financial
institutions•Banks, savings and loans,
and credit unions.•May engage in crowdfunding,
raising money for a project by obtaining many small
amounts of money from many people (the
crowd).Government regulators•Regulatory
agencies that establish ground rules under which
organizations may operate.Special-interest groups
•Groups whose members try to influence specific
issues.
The GENERAL ENVIRONMENT (1
of 2)Economic
forces •Consist of the general
economic conditions and trends: unemployment,
inflation, interest rates, economic
growth.Technological forces•New developments in
methods for transforming resources into goods and
services.Sociocultural forces•Influences and
trends originating in a country’s, a society’s, or a
culture’s human relationships and values that may
affect an organization.
The GENERAL ENVIRONMENT (2
of 2)Demographic
forces •Influences on an
organization arising from changes in the
characteristics of a population, such as age, gender,
or ethnic origin.Political-Legal forces •Changes in
the way politics shape laws and laws shape the
opportunities for and threats to an
organization.International forces •Changes in the
economic, political, legal, and technological global
system that may affect an organization.
FIVE MOST COMMON UNETHICAL
BEHAVIORS at WORKHow do these
relate to personal values?1.Misusing company
time.2.Abusive behavior.3.Employee
theft.4.Workplace cheating.5.Violating
corporate Internet policies.
The ETHICAL RESPONSIBILITIES
REQUIRED of YOU as a
MANAGEREthical dilemma •Create a situation
in which you would have to decide whether to pursue
a course of action that may benefit you or your
organization but that is unethical or even illegal.
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