Healthcare Economics Journal Entry - Business Finance
In this journal, you will be presented with a case study that you will use to study the impact of behavioral economics in healthcare.For additional details, review the Module Four Journal Guidelines and Rubric document.
hcm_320_module_four_journal_guidelines_and_rubric.pdf
the_case_for_incentivising_health_using_behavioural_economics_to_improve_health_and_wellness.pdf
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HCM 320 Module Four Journal Guidelines and Rubric
The Case for Incentivising Health is based on Australian data, but the challenges of combating chronic disease there are similar to the challenges present in the
United States. Read the case carefully and consider the list of main considerations those working in the preventative health space could think about when
developing programs, policies or interventions to change behaviors listed on page five. Address the following questions:
Which of these cues do you consider to have the most impact in terms of changing healthcare behaviors of the patient?
Which of these cues would you most readily respond to as a patient?
Which cues do you think are most likely to be adopted by providers and insurance companies?
Support your responses with examples from your own experience, the case, or references to the textbook or other scholarly sources.
Use the journal as an opportunity to familiarize yourself with the final project requirements and case study. Journal activities in this course are private between
you and your instructor. Only the instructor can view and comment on your assignments.
Rubric
Guidelines for Submission: Your journal assignment should be 2 to 4 paragraphs in length. Submit assignment as a Word document with double spacing, 12point Times New Roman font, and one-inch margins.
Critical Elements
Impact of
Behavioral Cue
Patient Response
Providers and
Insurance
Companies
Proficient (100\%)
Discusses the impact of a behavioral cue in
terms of changing healthcare behaviors and
supports the discussion with examples or
references
Describes why a behavioral cue would
produce positive responses from patients
and supports the description with examples
or references
Identifies the behavioral cues that are most
likely to be adopted by providers and
insurance companies and supports the
response with examples or references
Needs Improvement (75\%)
Discusses the impact of a behavioral cue in
terms of changing healthcare behaviors, but
does not support the discussion with
examples or references
Describes why a behavioral cue would
produce positive responses from patients,
but does not support the description with
examples or references
Identifies the behavioral cues that are most
likely to be adopted by providers and
insurance companies, but does not support
the response with examples or references
Not Evident (0\%)
Does not discuss the impact of a behavioral
cue in terms of changing healthcare
behaviors
Value
40
Does not describe why a behavioral cue
would produce positive responses from
patients
30
Does not identify the behavioral cues that
are most likely to be adopted by providers
and insurance companies
30
Total
100\%
The Case for Incentivising
Health
Using behavioural economics
to improve health and
wellness
A White Paper from AIA Australia
Contents
Contents
Foreword
3
Executive summary
4
Introduction
6
Non-communicable diseases
8
Public health and health promotion
10
Behavioural economics and health
12
Wellness programs
20
Vitality case study
21
Conclusion
24
Bio of Professor Kevin Volpp, MD, PhD
25
Appendix A:
The history of public health and health promotion
26
1
Foreword
Foreword
Two in three Australians are currently overweight
or obese and chronic disease is the leading cause of
death and disability in the country. These preventive
health challenges affect all sectors in Australia,
including the life insurance industry.
At AIA Australia, we have seen this first hand, with
increasing numbers of claims made because of
chronic diseases that affect a person’s ability to
work, causing financial strain and impacting on
their quality of life. Finding a way to halt this trend
is critical for Australians to live better and happier
lives with their families and for a more sustainable
future for our national health system.
To help address this issue, AIA Australia is bringing
the world’s largest health and wellness program
– Vitality – to Australia. Using the latest research
in behavioural economics and health incentives,
Vitality is designed by academics and health
practitioners to encourage people to take the first
steps towards healthy living and, more importantly,
to make these lifestyle changes permanent.
AIA Vitality provides the knowledge and tools for
people to achieve their health goals. Members of
the program have the opportunity to complete
full health and fitness assessments and earn
points for undertaking healthy activities, such as
buying healthy food and going to the gym. They
are rewarded through discounts on shopping,
entertainment and travel purchases, among other
benefits. It will be sold initially through financial
advisers to people who purchase an eligible life
insurance policy with AIA Australia.
Over five million people across five countries – South
Africa, UK, USA, China and Singapore – are being
motivated every day to lead healthier lives through
Vitality, an incentive-based program. Evidence for
the efficacy of the program – in terms of improved
clinical outcomes, reduced healthcare costs, lower
hospital admissions, increased productivity at work
and improved mortality rates – has been profiled
in leading academic journals such as the American
Journal of Health Promotion.
We believe that Vitality can have a very significant
impact on Australia’s health, while at the same time
revolutionising the life insurance industry.
Research into the benefits of employing behavioural
economics, such as through incentives and ‘nudges’,
as a part of the array of health promotion tools is
still in its infancy in Australia. However, there is
rapidly growing interest by governments and NGOs
in learning how to incorporate these principles into
program planning and policy making.
To help further this discussion, AIA Australia has
commissioned this White Paper report titled The Case
for Incentivising Health. Specifically, I’d like to
thank Professor Kevin Volpp from the University of
Pennsylvania for writing the introduction to the
White Paper. Professor Volpp’s considerable guidance
in sourcing the latest research in the area of health
incentives has been invaluable and I’m delighted
with our collaboration on this project.
The White Paper aims to provide the latest research
on how incentives and their associated principles
can work to nudge people towards adopting and
sustaining healthier behaviours. It is our hope that it
can be used as an information and discussion resource
by governments, NGOs and policy designers for when
and how health incentives can work most effectively.
PETER CREWE, CEO, AIA Australia
3
Executive summary
Executive summary
• This is a White Paper prepared by AIA Australia
to discuss a new approach of using insights from
behavioural economics and health incentives to
develop new interventions and solutions to change
health behaviours in the hope of eventually reducing
the burden of non-communicable disease (NCDs).
• The burden of NCDs is one of the greatest health
challenges of the 21st century and one of the most
significant economic challenges to both developed
and developing countries. NCDs are the leading
causes of death in most countries and account
for 63\% of global mortality. In Australia 90\% of
deaths are caused by NCDs.
• NCD incidence is not only increasing, but also
increasing rapidly with, for instance, Australia
experiencing a 47\% increase in obesity between
1995 and 2012.
• The overall cost to the health care system
associated with the three most common
contributors to NCDs – obesity, smoking and
harmful drinking – is in the order of almost
$6 billion dollars per year.
• Our health is affected by a range of factors:
significantly where we are born, grow up, live, work
and age; but also, our decisions to adopt certain
behaviours both healthy and otherwise.
• Public health and health promotion have addressed
health problems with a range of policies in regard
to, for example, sewerage and clean air as well as
society-wide approaches to reducing disadvantage
through education, job creation and individual
support together with health promotion campaigns.
• In recent decades, insights from developing
research in behavioural economics and psychology
are driving new approaches to how individuals
make decisions.
• While standard economics has focused on ‘rational’
decision-making in which individuals seek to
maximise what economists call their utility,
behavioural economics has demonstrated that
decision-making is often ‘predictably irrational’.
4
This irrationality stems from factors such as loss
aversion (putting greater weight on losses than
gains); status quo bias (taking the path of least
resistance to continue what people are doing);
the impact of framing (the way the frame of
reference within which decisions are presented
influence choices); present bias (focusing on
immediate costs and benefit and undervaluing the
future); and overweighting small probabilities
(dreaming of winning the lottery without
appreciating the real odds).
• These insights have been applied to ‘nudge’
approaches to health promotion and, increasingly,
the use of financial incentives to change
behaviour. Examples of incentives to moderate
bad health choices include incentives to reduce
smoking among employees or pregnant women.
Equally, they have been applied to other health
problems such as medication non-adherence.
These incentive approaches are most effective with
frequent feedback and when the incentives are
small, frequently provided and given soon after
the activity has been completed.
• Other behavioural economics insights have also
been applied to motivate health and other choices
through default policies (opt in versus opt out) and
contractual and commitment pledges. Altruism
and the human desire for approval have been used
in situations ranging from mentoring for diabetes
control in the US to condom distribution in Zambia.
• A significant case study encompassing the
behavioural economics principles and evidencebased applications is the wellness program, Vitality,
which is being implemented in South Africa, the US,
UK, China, Singapore and, shortly, in Australia.
• Behavioural economics is a rapidly-emerging
discipline with wide-ranging ramifications for not
only health policy and practice, but also other areas
such as finance and consumer policy. Increasingly
its lessons, often combined with new technologies,
will have significant impacts on health, health
spending and costs and community well-being.
Executive summary
Drawing from behavioural economics insights, this report summarises the main considerations those
working in the preventive health space could think about when developing programs, policies or
interventions to change behaviours:
• Provide small and frequent incentives close to the completion of a healthy activity to encourage
adoption of healthy behaviours, while incorporating frequent feedback through the program
(see page 14).
• Consider the use of a lottery-draw to distribute incentives (see page 16).
• Create an incentives structure that has attainable thresholds and with tiers of rewards so that a
larger number of people are engaged (see page 20).
• Encourage high frequency of participation in the healthy behaviour during the period when
incentives are provided, to improve the potential that the behaviour will be sustained when the
incentives are removed (see page 15).
• Consider the importance of testing different types of messaging, as the same information conveyed
in different ways can have extremely different effects (see page 13).
• Consider the use of ‘contracts’ and commitment devices to pledge to a certain behaviour or goal
(see page 17).
• Make the healthier option the default or “path of least resistance” option, making it easier for the
individual to choose, adopt and sustain that healthier behaviour rather than the unhealthy option
(see page 17).
• Consider the use of modern technology such as mobile apps and social media to monitor health
behaviour and outcomes outside of the GP clinic or hospital (see page 19).
• Leverage social altruism through programs such as offering people who have excelled in mastering
a particular disease the opportunity to provide peer support to others who might benefit from such
assistance (see page 18).
• Incorporate social recognition aspects into program design (see page 18).
This paper is provided for your general information only and is not in any way intended to be medical, nutritional, health, fitness or other advice or to
act as a substitute for such advice or to influence you to acquire any products or services. The information in this paper does not take into account your
personal circumstances and is subject to change. You should obtain professional advice from a medical practitioner, pharmacist, dentist, nutritionist or
other appropriate health professional in relation to your own personal circumstances or in relation to the diagnosis or treatment of any medical condition.
If necessary, you should regularly consult with such a professional.
5
Introduction
Introduction
By Kevin G. Volpp, MD, PhD Professor of Medicine, Perelman School of
Medicine; Professor of Health Care Management, the Wharton School;
Director, Center for Health Incentives and Behavioral Economics, Leonard
Davis Institute, all of the University of Pennsylvania USA; Principal, ValHealth.
It has become increasingly clear that health
behaviours contribute significantly to poor health
outcomes and increased health costs. Harmful
behaviours are observed as factors in contexts
ranging from cardiovascular disease morbidity and
mortality owing to poor medication adherence, to
the widely acknowledged harms from smoking and
obesity. While societal factors and structures, genes
and the environment play a large role in contributing
to these conditions, behaviour choices impact both
the incidence and the trajectory of these conditions.
This provides hope that the health harms from
smoking, obesity, and low rates of engagement in
areas such as medication non-adherence can be
ameliorated or reversed.
In recent years, there have been dramatic advances
in the science of behavioural economics. Behavioural
economics utilises insights from psychology to
enhance standard economic models of behaviour,
which presume people are perfectly ‘rational’.
Extensive academic work has shown that people are
often irrational, but that this follows patterns that
are well enough understood to both make clear how
such behavioural biases contribute to unhealthy
behaviour and provide guidance on how interventions
can be structured to improve health behaviour.
6
This White Paper describes some of the key
areas in which behavioural economics has made
contributions, such as: present-biased preferences
(the tendency to focus on the immediate costs and
benefits of an action); loss aversion (which makes
people more motivated by a desire to avoid losses
than to obtain gains); the default or status quo bias
(which encourages the ‘path of least resistance’);
framing (in which people respond very differently to
alternatives, depending on how they are described);
and nonlinear probability weighting, specifically the
overweighting of small probabilities near zero (the
inaccurate assessment of lottery odds, for example).
It then discusses some of the key studies that have
begun to shape our collective understanding of
how incentives that leverage some of the above
behavioural economic principles have been used
in practice to modify health behaviours in a variety
of contexts and contrasts these with the standard
economic approach.
Incentive programs to date have shown much
progress in addressing these problems and are
discussed in some detail, and through case studies,
in this paper. Efforts are now ongoing to continue
to improve the contributions of behavioural
economics to health in areas such as improving
Introduction
habit formation, better utilising pro-social
motivation and using wireless technologies for
chronic disease management. This will continue to
be an exciting area for years to come as countries
see increasing demand for achieving higher value
and improvements in health, in return for growing
spending in health across all industrialised
countries. This need is being exacerbated by a
climate in which both public and private sectors face
budgetary pressures.
Healthcare financing has typically focused primarily
on the treatment of diseases and in providing
fee-for-service healthcare services within the four
walls of a doctor’s office. However, there is growing
recognition in the US that paying for health services
on a fee-for-service basis typically leads to a high rate
of service provision, but not necessarily of keeping
people healthy. While the Australian healthcare
system is significantly different, some of the same
issues apply in terms of use of GPs and the acute
and sub-acute system. Significant new efforts are
underway in a number of countries to shift healthcare
financing to focus more on keeping people healthy
as opposed to treating them once they get sick. This
will drive demand for more effective and efficient
solutions to chronic disease management and
keeping populations of people healthy. A significant
development in this area has been the use, and study
of, the effectiveness of incentives to achieve these
goals. For example, about 85\% of large employers in
the United States used incentives to motivate healthy
behaviour this year in recognition of the role that
unhealthy behaviour plays in contributing to high
health costs and poor outcomes. In the UK, a pilot
scheme is being conducted in the disadvantaged
areas of South Yorkshire and Derbyshire to see
the impact of offering new mothers up to £200 in
shopping vouchers to encourage them to breastfeed
their babies. There is also recognition of the need
to align individual incentives towards working to
improve health.
In Australia, there is a community-wide incentive
system to encourage participation in health
insurance through the Lifetime Health Cover
program, which encourages people to take out
health insurance when young. If taking out health
insurance is deferred to later ages, a loading
calculated on the basis of that age is imposed on
health insurance programs. This acts to moderate
health insurance rates for all Australians by shifting
the actuarial risk in the total health insurance pool.
While this program does not appear to have been
analysed within a behavioural economics framework,
it was an early Australian example of using a mix of
incentives and disincentives to address health costs.
Vitality has been a leader among commercial
programs in using behavioural economic principles
to influence health behaviour for about two decades
within South Africa and, in more recent years, within
the US, through a joint venture with Humana, and
in the UK, through PruHealth. The AIA Vitality
joint venture represents an innovative foray into
this arena within Australia. It will provide further
evidence-based solutions on the impact of incentives
on health; how to improve services that complement
healthcare delivery; and how insurance plan designs
can contribute to the goals.
7
Non-communicable diseases
Non-communicable
diseases
The burden of non-communicable
diseases
It is evident that one of the greatest health
challenges of the 21st century, and one of
the greatest economic challenges to date, is
that of non-communicable diseases (NCDs).
These largely preventable lifestyle-associated
conditions, driven by unhealthy behaviours and
other environmental and socioeconomic factors, are
the leading causes of death in most countries and
account for 63\% of global mortality.1
In Australia, 90\% of deaths are caused
by NCDs.2
According to the World Health Organization, the
principal global risk f ...
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