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The proto-imageof Real Madrid: Implications for marketing and management. InternationalJournal of Sports Marketing & Sponsorship, 8(3), 7–28.Kim, Y. K., & Trail, G. (2010). Constraints and motivators: A new modelto explain sport consumer behavior. Journal of Sport Management, 24(2),190–210.Kriemadisa, T., Terzoudisa, C., & Kartakoullis, N. (2010). Internet marketing infootball clubs: A comparison between English and Greek websites. Soccer& Society, 11(3), 291–307.Leone, N. M. C. (1991). A dimensão física das PME’s: A procura de um critériohomogeneizador. RAE, 31(2), 53–59.Lioukas, C. S., Reuer, J. J., & Zollo, M. (2016). Effects of information technologycapabilities on strategic alliances: Implications for the resource-based view.Journal of Management Studies, 53(2), 161–183.Lu, C. M., Chen, S. J., Huang, P. C., & Chien, J. C. (2015). Effect of diversityon human resource management and organizational performance. Journalof Business Research, 68(4), 857–861.Madichie, N. (2009). Management implications of foreign players in the EnglishPremiership League football. Management Decision, 47(1), 24–50.Malhotra, N. K. (2006). Pesquisa de marketing: Uma orienta¸cão aplicada (4thed.). Porto Alegre: Bookman.Morgan, M., & Summers, J. (2008). Marketing esportivo. São Paulo: Thomson.Nemati, A. (2010). Impact of resource based view and resource dependencetheory on strategic decision making. International Journal of Business andManagement, 5(12), 110–115.Ocasio, W., & Radoynovska, N. (2016). Strategy and commitments to insti-tutional logics: Organizational heterogeneity in business models andgovernance. Strategic Organization (in press).Ogbonna, E., & Harris, L. C. (2014). Organizational cultural perpetuation: Acase study of an english premier league football club. British Journal ofManagement, 25(4), 667–686.Olson, E. M., Duray, R., Cooper, C., & Olson, K. M. (2016). Strategy, structure,and culture within the English Premier League: An examination of largeclubs. Sport, Business and Management: An International Journal, 6(1),55–75.Panda, D., & Reddy, S. (2016). Resource based view of internationalization:Evidence from Indian commercial banks. Journal of Asia Business Studies,10(1), 41–60.Penrose, E. (1995). The theory of growth of the firm. Oxford: University Press.Pitts, B., & Stotlar, D. (2002). Fundamentos de marketing esportivo. São Paulo:Forte.Porter, M. (1996). What is strategy? Harvard Business Review,November–December.Priem, R., & Butler, J. (2006). Is the resource-based “view” a useful perspectivefor strategic management research? Academy of Management Review, 26(1),22–40.Proni, M. W. (2000). A metamorfose do futebol. São Paulo: UNICAMP.Rossi, M., Thrassou, A., & Vrontis, D. (2013). Football performance and strate-gic choices in Italy and beyond. International Journal of OrganizationalAnalysis, 21(4), 546–564.Sener, J., & Karapolatgil, A. A. (2015). Rules of the game: Strategic in footballindustry. Procedia – Social and Behavioral Sciences, 207(2), 10–19.Seyedghorban, Z., Matanda, M. J., & LaPlaca, P. (2015). Advancing theoryand knowledge in the business-to-business branding literature. Journal ofBusiness Research, 69(8), 2664–2677.Solberg, H. A., & Mehus, I. (2014). The challenge of attracting football fans tostadia? International Journal of Sport Finance, 9(1), 3–19.Starbuck, W. H., & Milliken, F. J. (1988). Executives’ perceptual filters: Whatthey notice and how they make sense. In Donald Hambrick (Ed.), The exec-utive effect: Concepts and methods for studying top managers (pp. 35–65).Greenwich, CT: JAI Press.Stotlar, D. (2005). Como desenvolver planos de marketing esportivo de sucesso.São Paulo: Ideia e Ac¸ão.Thornton, P. H. (1995). Accounting for acquisition waves: Evidence from theU.S. College Publishing Industry. In R. W. Scott, & S. Christensen (Eds.), Theinstitutional construction of organizations: International and longitudinalstudies. London: SAGE.Tubino, M. (2011). Dimensões sociais do esporte. São Paulo: Cortez.Vomberg, A., Homburg, C., & Bornemann, T. (2015). Talented people and strongbrands: The contribution of human capital and brand equity to firm value.Strategic Management Journal, 36(13), 2122–2131.Zauner, A., Koller, M., & Fink, M. (2012). Sponsoring, brand value and socialmedia. RAE, 52(6), 681–691.
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Available online at www.sciencedirect.com
RAUSP Management Journal
http://rausp.usp.br/RAUSP Management Journal 53 (2018) 23–34
Original Article
Perceived competitive advantage of soccer clubs: a study based on the
resource-based view
Percepção da vantagem competitiva dos clubes de futebol: um estudo por meio
da resource based view (RBV)
Marconi Freitas da Costa a,∗, Carlos Everaldo Costa b, Claudio Felisoni de Angelo c,
Walter Fernando Araújo de Moraes a
a Universidade Federal de Pernambuco, Recife, PE, Brazil
b Universidade Federal de Alagoas, Sergipe, AL, Brazil
c Universidade de São Paulo, São Paulo, SP, Brazil
Received 11 March 2016; accepted 16 August 2016
Available online 16 January 2018
Scientific Editor: Paula Sarita Bigio Schnaider
bstract
his research analyzes how professional soccer clubs perceive the competitive advantages they possess in the light of the resource-based view,
iven their internal resources and external aspects. In addition, the research develops a model with variables (equity, brand, communication,
roduct, sponsors, and competitors) in order to understand soccer clubs’ perception of their competitive advantage in the soccer market, without
omparison to actual competitive advantage. The survey was conducted between the second half of 2013 and the first half of 2014. Quantitative
ethods were employed, which included the use of structured questionnaires and multivariate analysis through multiple regression. Data were
ollected from soccer clubs participating in major championships. The results show that, among the variables in the model, only the variables of
rand management strategy, communication, and competition significantly influence the soccer clubs’ perception of competitive advantage in the
ndustry. The differential of this research is in the approach to data collection, as sources of information came from professional soccer clubs linked
o major world football leagues.
2017 Departamento de Administração, Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo – FEA/USP.
ublished by Elsevier Editora Ltda. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).
eywords: Strategy; Resource-based view; Football clubs; Competitive advantage; Perception
esumo
objetivo nesta pesquisa foi analisar a percepção dos clubes de futebol profissionais em relação às vantagens competitivas que estes possuem
onsiderando os seus recursos internos e aspectos externos, à luz da RBV (visão baseada nos recursos). Além disso, a pesquisa visou desenvolver
m modelo com variáveis (patrimônio, marca, comunicação, produto, patrocinadores e concorrentes) para entender a percepção que o clube de
utebol tem sobre sua vantagem competitiva, no mercado futebolístico, sem a pretensão de comparar com a vantagem competitiva efetiva. A
esquisa foi realizada entre o segundo semestre de 2013 ao primeiro semestre de 2014. Foi empregado o método quantitativo, com questionários
struturados e com análise multivariada, por meio de regressão múltipla. Os dados foram coletados com clubes de futebol que participam dos
rincipais campeonatos mundiais. Os resultados mostram que das variáveis envolvidas no modelo, apenas as variáveis da gestão estratégia da marca,
a comunicação e da concorrência tiveram influência significativa para explicar a percepção dos clubes de futebol sobre a vantagem competitiva
∗ Corresponding author at: Avenida Professor Moraes Rego, 1235, CEP 50670-901 Recife, PE, Brazil.
E-mail: marconi [email protected] (M.F. Costa).
Peer Review under the responsibility of Departamento de Administração, Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo
FEA/USP.
https://doi.org/10.1016/j.rauspm.2016.08.001
531-0488/© 2017 Departamento de Administração, Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo – FEA/USP. Published
y Elsevier Editora Ltda. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).
http://crossmark.crossref.org/dialog/?doi=10.1016/j.rauspm.2016.08.001&domain=pdf
http://www.sciencedirect.com/science/journal/00802107
http://rausp.usp.br/
https://doi.org/10.1016/j.rauspm.2016.08.001
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mailto:[email protected]
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24 M.F. Costa et al. / RAUSP Management Journal 53 (2018) 23–34
que estas organizações possuem. O diferencial desta pesquisa está na abordagem dos dados que foram coletados, pois a fonte de informações dos
fatores das vantagens competitivas são provenientes dos próprios clubes de futebol profissionais, vinculados às principais ligas mundiais de futebol.
© 2017 Departamento de Administração, Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo – FEA/USP.
Publicado por Elsevier Editora Ltda. Este é um artigo Open Access sob uma licença CC BY (http://creativecommons.org/licenses/by/4.0/).
Palavras-chave: Estratégia; Resource-based view; Clubes de futebol; Vantagem competitiva; Percepção
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ntroduction
Soccer, ranging from a recreational games to intense sport-
ng competition, has been modified through transformations in
ts internal structures: physical (stadia – now called arenas),
tructural (expert professionals, remunerated management func-
ions, and operational and internal support levels), and symbolic
incorporation of market language – the supporter becomes the
lient). In addition, according to Ogbonna and Harris (2014),
here is the external aspect, which strengthens the idea that
ther clubs are no longer opponents, but competitors. Thus,
ther areas are disputed, such as more profitable contracts with
ponsors and media, and aiming to make the club brand and its
ctions hard to imitate, unique, and capable of attracting exter-
al resources, besides the achievement of profitability (Atalay,
ucel, & Boztepe, 2013). In this sense, the following problem
s raised: According to managers, what are the main internal
esources and external aspects capable of influencing soccer
lubs’ competitive advantage?
The strategy can be considered as the ability that clubs, with
orporate behavior, should possess to survive and prosper (Rossi,
hrassou, & Vronis, 2013). Strategies related to the sponsor,
raining centers, and education centers are factors present in
he so-called soccer industry (Abosag, Roper, & Hind, 2012).
hen put in practice, these instrumental actions drive the club
o achieve its market goals.
Investors and sponsors are looking for a well-structured club
hat is well-placed and financially profitable (Solberg & Mehus,
014). Thus, the club seeks competitive advantage, with the
reation of economic value through opportunities and the devel-
pment of strength (Hill & Vicent, 2006).
Issues related to market practices, such as the management
f products, prices, communication, and access channels to the
arget public, are strategic factors involved in the external and
nternal environment of soccer as a business (Hoeber & Hoeber,
012). The professional management of these aspects is new in
ome country and mature in others, in view of the existence of
lubs – for example, with education centers in more than five
ountries, as a way to select future athletes and soccer profes-
ionals for their club. On the other hand, there are clubs that have
either a stadium nor headquarters. The corporate approach of a
occer club is exactly intended to acknowledge the importance
f the value of organizational attributes, which can develop a cor-
orate culture for the soccer club (Kim & Trail, 2010; Ogbonna
Harris, 2014).
As the soccer industry can be considered in terms of strengths
nd weaknesses, although the (resource-based view) (RBV)
i
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a
overs aspects related to the company’s internal resources, this
esearch intended to analyze clubs’ internal resources, such as:
quity (physical structure), product, communication, and brand,
s well as external resources, such as equity and competitors.
hese resources are considered and valued differently for vari-
us soccer clubs. Therefore, this study seeks to understand the
ompetitive role of each of these resources from the perspective
f the club, according to the research question presented at the
tart of this introduction. Quantitative method was also used to
nswer this question and included the application of the multiple
egression.
From a strategic viewpoint, this research is justified by the
act that it enriches studies on soccer in terms of several clubs’
ositioning at a global level. In addition, the research developed
model with variables (equity, brand, communication, product,
ponsors, and competitors) – which have not been discussed as
whole yet in other studies – in order to understand perceived
ompetitive advantage according to each investigated club. In
ractice, the text can support academic research by providing a
ew insight into soccer clubs’ activities and the soccer industry,
esides serving as a guide for anyone interested in strategy, such
s soccer managers. Hence, the objective of the research was to
nalyze perceived competitive advantage in professional soccer
lubs through the RBV.
What distinguishes this research is the approach to the
ollected data, because information sources on resources for
ompetitive advantage come from the professional soccer clubs
hemselves, which are linked to the major world soccer leagues.
his approach – not yet explored in other studies – focused
n soccer clubs’ perceived competitive advantage with regards
o its competitive resources, mainly considering the variables
quity, brand, communication, product, sponsors, and competi-
ors, which are assessed as a whole.
Knowledge about internal resources and external aspects that
reate competitive advantages for professional soccer the clubs
re needed, in order to understand how well these clubs per-
orm off the field. Among the various variables analyzed in this
esearch, only club brand management and sponsorship were
elevant and statistically significant in explaining how the clubs
erceive their competitive advantage.
These research results contribute to the academic area of strat-
gy and marketing by identifying market factors that strengthen
ompetitive advantage the most in this segment. In addition, it
upports professionals from the soccer clubs in decision mak-
ng about the most important market resources. The structure of
his article includes this short introduction, a literature review
bout strategy and the RBV, followed by a section on the soccer
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M.F. Costa et al. / RAUSP Ma
ndustry, and a section on the methodological procedures.
nother presents and analyzes the results and, finally, conclu-
ions are made.
trategy and the RBV
In this section, concepts related to strategy and the RBV are
iscussed. First, concepts on strategy will be addressed, followed
y those on the RBV. The strategy seeks to balance and maintain
he company in its increasingly multifaceted market environ-
ent (Ocasio & Radoynovska, 2016). Barney (1986) explains
hat, from a regulatory viewpoint, the existence of the strategy
s a market factor that indicates the importance of developing
conceptual system, which the companies can use to antici-
ate and explore competitive imperfections in strategic market
actors.
Porter (1996) explains that company environments are always
hanging, including the emergence of new rules for the com-
etitive game. Companies take aggressive actions because of
ompetitors, who rapidly copy efficient actions and try to better
se them (Olson, Duray, Cooper, & Olson, 2016). The essence
f strategy is to achieve better performance when compared to
ivals (Porter, 1996). De Witt and Meyer (2004) argue that there
s no single definition of strategy due to the range of interpreta-
ions; however, they tend to relate strategy with competitiveness,
ompetition, clients, products, and/or services.
De Witt and Meyer (2004) discuss strategy based on the
trategist’s mind, including skills, maps, and cognitive activi-
ies, which influence tactics and strategic implementations. The
uthor also explains that, in a corporate context, these strate-
ies tend to be increasingly more emerging than deliberate due
o market dynamics. Harrison (2005) affirms that the strate-
ist needs to take into account some aspects when deciding on
trategy, such as management, the mission, values, and business
bjectives of the company.
As businesses are becoming increasingly global, companies
eed to develop a different orientation in terms of corporate
esources (Panda & Reddy, 2016). The main source for the RBV
f the firm is Penrose (1995), who suggested that a company can
e considered as a collection of resources at an administrative
nit’s disposal. The resources can be allocated in accordance
ith management decisions. Penrose (1995) argues that the eco-
omic function of the firm is to purchase and organize both
uman and physical resources in a profitable manner in order to
rovide products and services to the market.
In regards to the RBV, Barney and Hesterly (2011, p. 58,
uthors’ translation) affirm that it is “a performance model
ocused on the resources and capabilities a company controls as a
ource of competitive advantage.” In the RBV model, resources
re defined as tangible and intangible assets the company intends
o control in order to create and implement its strategies, while
apabilities correspond to a set of resources, which are financial,
hysical, human, and organizational (Barney, 2011; Lioukas,
euer, & Zollo, 2016).
Dutta (2015) states that RBV research has been emphasized
ince the 1980s and that RBV figures as a substantial strategic
anagement theory. In addition, researchers’ increasing atten-
S
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ent Journal 53 (2018) 23–34 25
ion to company resources has helped to clarify these resources’
otential contributions due to competitive advantage. The basic
remises of the RBV are: heterogeneity of resources – in a cer-
ain activity area, some companies will be more competent than
thers; and the immobility of resources – when the differences
mong companies can be long lasting, as it can be very costly for
company without certain resources and capabilities to develop
r purchase them (Barney & Hesterly, 2011; Barney, 2011).
According to the RBV model, initially, company resources
etermine performance and contribute to sustain competitive
dvantage (Dutta, 2015). Barney (2011) explains that, based on
he RBV, a company can develop tools to analyze the differ-
nt resources and capabilities it possesses, besides the potential
f each tool. Priem and Butler (2006) adopt a more critical
pproach to RBV, acknowledging that the concept was rapidly
dopted in strategy literature, but without a critical view on the
uitability of the theme’s conceptual system.
Barney (2011) presents a discussion on an internal analysis
odel called VRIO (Value, Rarity, Imitability, Organization)
nd can be explained as follows: Value – explores opportuni-
ies in the environment that can neutralize threats, figuring as
strength for the company; Rarity – if this resource is some-
ow controlled by a small number of competing companies, it
ill hardly serve as a source of competitive advantage for any
f these companies; Imitability – considers whether companies
ithout resources face a cost disadvantage in obtaining or devel-
ping them, that is, companies with rare and valuable resources
re strategic innovators and act so that competitors without these
esources are unable to imitate them; and Organization – related
o procedures and policies the company develops and whether
hey are organized to support the exploitation of its valuable,
are, and expensive resources for the purpose of imitation.
Dutta (2015) considers the RBV as a source of corporate het-
rogeneity. Some authors broaden the discussion on the RBV,
ike in the case of Nemati (2010), who relates the RBV with
he resource dependency theory (RDT) in order to prove how
mportant it is to know about the allocation of internal and
xternal resources as a way of gaining competitive advantage.
to and Gimenez (2011, p. 29, authors’ translation) develop “a
ramework of transaction value to explain competitive advan-
age resulting from a multidisciplinary relation between Porter
nd the RBV.” This relation has a multidisciplinary focus, based
n economics, marketing, and strategy.
RBV-based strategic actions focus on impacts in decision pro-
esses (Nemati, 2010), as resources are valuable for company
erformance. Businesses tend to specify the scope of strate-
ies and define on what base they will develop and maintain
heir competitive advantages in a certain industry. Nemati (2010)
ecovers the idea of De Witt and Meyer (2004) about the strate-
ist’s mind and states that strategic decision making depends on
ecision makers and how they use internal and external resources
or company success.
occer industry
In this section, the context of the soccer industry is presented
long with environments where the clubs consider corporate
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6 M.F. Costa et al. / RAUSP Ma
ction in order to remain competitive in the market. This section
s relevant to identify the relation between market strategies and
he management of soccer clubs, providing an overview of some
oncepts and practices of these clubs in the soccer market, with
view of listing internal resources and external aspects that may
ontribute to the clubs’ competitive advantage.
According to Pitts and Stotlar (2002), the sports industry
onsists of sports-oriented products and buyers. These include
tness, recreation, leisure products, and related goods and ser-
ices. The buyers are companies and consumers from different
ities and countries. A more detailed definition, according to
he authors, is that the sports industry “is [a] market in which
he products offered to the buyers are related to sports, fitness,
ecreation, or leisure and can include activities, goods, services,
eople, places, or ideas” (p. 5).
Pitts and Stotlar (2002) state that, among the fifty largest
ndustries in the world, sports ranks among the first 20, and
oyalties, purchase of sports-related books, building of stadia
nd gymnasia, and TV and radio broadcasting contracts are the
ategories in the sports industry that have grown the most since
he 1980s. When considering sports environments, it is important
o indicate that, for each, there is a strategic model rationalized in
roader environments on an increasingly global scale (Ogbonna
Harris, 2014; Thornton, 1995).
In global soccer, based on a strategic perspective, the his-
ory of soccer is noteworthy (Proni, 2000; Solberg & Mehus,
014). The historical context allows us to observe the evolution
f football as a business, with the inclusion of actors (business-
an, organizations, media, and clients) in a constant search for
nancial performance. In addition, soccer is approached based
n its internal resources and external aspects, such as market-
ng (Kase, De Hoyos, Sanchis, & Breton, 2007; Kriemadisa,
erzoudisa, & Kartakoullisb, 2010), as well as on strategy (Hill
Vicent, 2006; Madichie, 2009).
Sports has been one of the most important social phenomena
round the world since the 20th century, with soccer mov-
ng from substantive to instrumental engagement, from the
omo sportivus to the economicus (Tubino, 2011). According
o Battaglia (2010), in the management process of sports clubs,
ncluding soccer, the concern is with treating the sponsor as a
lient. The foundations are now focused on service provision,
xternal interfaces, strategic planning, and information systems
o help the clubs to achieve satisfactory performance (Abosag
t al., 2012).
This is what Proni (2000) calls the “metamorphosis of soc-
er,” where the State’s role as a promoter has diminished and
nvestors and remunerated professionals have become central.
istorically, one of the interpretations of soccer presents it as
riginating from a bourgeoisie that sought differentiation beyond
conomic aspects. And according to Solberg and Mehus (2014),
his was achieved through practicing sports. Over time, however,
s a result of its popularization the poorer started to participate.
n recent years, the return to its elitist origins is noticeable as, in
rder to truly accompany their club, supporters end up spending
considerable amount of money purchasing tickets, TV pack-
ges, official club shirts, and trips to watch games, etc. (Gurgel,
006).
r
t
l
a
ent Journal 53 (2018) 23–34
Morgan and Summers (2008) discuss soccer as an industry
nd strategy approach. They recognize soccer as a business and
onsider consumer and sports marketing actions in order to gain
nd retain consumers beyond the strategic approach, which rests
n the resources the clubs intend to develop to perform well on
nd off the field.
This perspective of soccer as a business comes with pressure
elated to the high salaries paid to players with distinguishes
ttributes in their ability to play, and clubs needing to maintain
hese players in an environment of considerable competition
ith other clubs (Sener & Karapolatgil, 2015). In addition, the
ogic of the clubs’ internal structure needs to be aligned with the
orporate view of the training center, with paid instead of volun-
ary employees (Hoeber & Hoeber, 2012; Olson et al., 2016). In
his sense, strategic actions are implemented in the light of the
RBV), whether these are internal resources or external aspects.
Based on the literature review on strategy and RBV, as well
s this section – which lays out the context for strategies in the
occer industry – hypotheses were elaborated for: (a) internal
esources – equity (physical structure/staff), brand, communi-
ation, and product; and (b) external aspects – sponsors and
ompetitors. These internal resources and external aspects were
elected for this research because they constantly figure in the
edia or the club managers’ discourse about the clubs’ perfor-
ance in the contemporary soccer industry, whether in sporting
r economic terms.
Facilities and staff are highlighted for soccer clubs’ equity
esources. The size of a club can be assessed by the value of its
xed assets. According to Leone (1991), this parameter serves
o better show the organization’s physical dimensions. Beyond
he physical structure, however, staff are also part of company
quity, due to investments in staff training and qualification,
ith a view to achieving better market performance (Vomberg,
omburg, & Bornemann, 2015). Therefore, equity management
fforts need to consider aspects of the facilities and the company
taff (Lu, Chen, Huang, & Chien, 2015). To assess the impor-
ance of soccer club equity from the perspective of competitive
dvantage, the following hypothesis was raised.
ypothesis H1. The strategic management of equity (i.e.,
hysical structure/staff) positively influences the market perfor-
ance perceived by soccer club.
According to Almeida (2011) and Abosag et al., 2012, the
rand is the name or symbol that identifies the company, in this
ase the soccer club. Many soccer clubs, including Barcelona,
anchester United, Milan, Bayern Munich, and Real Madrid
ossess a strong brand in the soccer market. A strong brand has
reater bargaining power in the market and realizes better con-
racts with sponsors. The strategy of associating different brands
xists, which is a mechanism that relates a club’s brands with
sponsor’s brand. This can be done in a cognitive, associative,
r affective manner. Pitts and Stotlar (2002) affirm that club
elations with strong brands in the market has been established
hrough licensing, which has grown since the 1970s in countries
ike the United States, through brands like Pierre Cardin, Polo,
nd Esprit, for example.
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Morgan and Summers (2008) identify that companies that
ant to work with brands in the sports industry need to assess
he category, nature, benefits, differences, and credibility of the
rand in relation to the soccer club from a strategic viewpoint.
hen a club possesses a strong brand, all products or services
ffered in the market will be better accepted by the target public
nd the public audience (Seyedghorban, Matanda, & LaPlaca,
015), that is, people who are not supporters but sympathize
ith the club brand. To assess the perceived competitive strength
f a brand according to soccer club managers, the following
ypothesis was elaborated.
ypothesis H2. The strategic management of the brand posi-
ively influences the market performance perceived by the soccer
lub.
Communication, according to Morgan and Summers (2008),
eeds to be aggregated and interrelated with publicity, public
elations, sponsoring, sales promotion, direct marketing, per-
onal sales, and interactive channels like the Internet. This
ommunication also involves the sharing of ideas or thoughts
mong club members, who develop these policies with related
ommunity (supports, media, and consumers). These strategies
re intended to convince the consumers about the club and trans-
it a reliable image (Abosag et al., 2012). The role of the club’s
ommunication with supports and potential audiences to achieve
etter performance in the market was assessed through the fol-
owing hypothesis.
ypothesis H3. The strategic management of communication
ith the target public positively influences the market perfor-
ance perceived by the soccer club.
The product can be a tangible commodity or service (Haverila
Fehr, 2016). The core product a soccer club offers to its
upporters is soccer game entertainment (Ederson, 2015). In
ddition, other goods and services can be aggregated to obtain
igher revenues, such as the sale of club shirts, the supply of
ervices to the supporters who are club associates and the sale
f image rights for television (Sener & Karapolatgil, 2015).
o assess the importance of product management with a view
f obtaining better market performance and, consequently, a
reater competitive advantage, the following hypothesis was
eveloped.
ypothesis H4. Strategic management of the product (soc-
er game) positively influences the soccer club’s perception of
arket performance.
For sponsorship, Stotlar (2005) argues that when a company
akes interest in sponsoring a club, it expects that the latter will
dd value to its image, maximize brand exposure, and leverage
artner benefits through new business opportunities. Sponsoring
s a widely accepted concept, but a strategic alliance needs to
e developed between the sport and corporate investors in order
o achieve both parties’ objectives and reduce risks. Accord-
ng to Zauner, Koller, and Fink (2012), sponsorship acts like
ocial media, being capable of analyzing whether the perceived
mage of the brand and credibility have been achieved, along
ith influence and perceived valuation.
n
a
o
b
ent Journal 53 (2018) 23–34 27
Other advantages in line with these issues are also related to
rand globalization, media exposure, and increased …
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For example
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