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LETTER TO THE EDITOR
Cultural humility: treating the patient, not the illness
P
atient populations across the world are becoming
increasingly diverse, introducing a variety of health
behaviours that are influenced by a patient’s cultural
background. Tomorrow’s Doctors guidelines state that all
qualified doctors must respect patients ‘without prejudice’,
irrespective of ‘diversity of background and opportunity,
language, culture and way of life’ (1). Are medical students
currently being fully supported to acquire this fundamen-
tal skill?
A suggested definition of culturally competent care
assumes that healthcare providers can ‘learn a quantifiable
set of attitudes and communication skills’ that will allow
them to work effectively within the cultural context of
the patients they come across (2). However, the broad
nature of cultural competency limits its integration into
an already intense medical curriculum (3). So, how can
developments in medical education overcome this chal-
lenge? It can be done by promoting cultural humility.
In the medical context, cultural humility may be defined
as a process of being aware of how people’s culture
can impact their health behaviours and in turn using this
awareness to cultivate sensitive approaches in treating
patients (4).
Unlike cultural competency, there is no specific end
point to cultural humility as we are not being asked to
demonstrate a ‘quantifiable set of attitudes’. This concept
is a continual process, one that requires self-reflection and
self-critique. Developing cultural humility in itself is a
prerequisite to cultural competency. It does so by forming
a foundation for students to consider possible power
imbalances that may arise between a doctor and patient
when cultural differences may have an impact on the poten-
tial clinical outcome for the patient. Subsequently, the
student may be encouraged to develop approaches and skills
that could contribute to a harmonious dynamic of the
doctor�patient relationship (5). Patient care is individua-
lised as we take time to consider a patient’s personal beliefs
rather than attempting to place them under a cultural label.
Developing cultural humility will therefore allow students
to appreciate someone’s culture as a dynamic entity.
Drawing upon the philosophy of Daoism, which is
based on the concept of humility leading to the attain-
ment of knowledge, Chang et al. argue that cultural
humility can greatly increase the student’s receptiveness to
learn about their own attitudes (5). Chang et al. further
describes the concept of cultural humility in which the
elements of self-questioning, immersion into an individual
patient’s point of view, active listening, and flexibility
all serve to confront and address cultural biases or
assumptions a student may hold. In clinical practice,
lack of awareness of our cultural perceptions introduces
the risk of subconscious imposition of our beliefs during
patient interactions (6).
To facilitate this skill amongst medical students, en-
gagement with the humanities, for example, literature,
art, or poetry, may be encouraged. Reading a book that
explores another culture may enable us to reflect on our
own reactions to the content of the book, rather than simply
learning about another culture’s practices (7). Cultural
humility is a concept that admittedly does not easily lend
itself to generic methods of assessment producing pass or
fail results. Methods of assessment should therefore in
some way complement the dynamic nature of developing
the skill, for example, engaging in reflective writing or
participating in group discussions with peers after reading
a book that explores cultural issues. Reflective pieces of
writing can consequently be discussed with a communica-
tion skills tutor, for example, who might also play a role in
facilitating peer group discussions. A level of self-assessment
may also be suitable, for example, through questionnaires
that explore a student’s ideas about different cultures (8). If
such activities are weaved into the medical school curricu-
lum, for example, by integrating them into existing com-
munication skills teaching sessions, the potential strain on
time and resources may be alleviated.
Investigating methods of teaching and assessing cul-
tural humility have been explored in small residency
programmes in the United States, for example, by Juarez
et al., which demonstrate positive outcomes with regard to
patient satisfaction (8). Whilst this letter has proposed
promoting cultural humility in the medical school system,
it also seeks to highlight that further evidence needs to
be collected in order to assess the strength of the impact
of cultural humility on patient encounters and the long-
term effects on a student’s professionalism in a culturally
diverse patient setting.
Increased awareness of cultural humility and its inte-
gration into the medical student curriculum would have
universal benefits for medical students and patient care.
Further work on fully establishing the utility of culture
humility within medical education should be welcomed.
Ultimately, it presents itself as an ethos in medical educa-
tion that requires further promotion, as it can facilitate the
development of culturally sensitive doctors who deliver a
standard of care patients deserve.
Medical Education Online�
Medical Education Online 2016. # 2016 Sunila J. Prasad et al. This is an Open Access article distributed under the terms of the Creative Commons Attribution
4.0 International License (http://creativecommons.org/licenses/by/4.0/), allowing third parties to copy and redistribute the material in any medium or format and
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Citation: Med Educ Online 2016, 21: 30908 - http://dx.doi.org/10.3402/meo.v21.30908
(page number not for citation purpose)
http://creativecommons.org/licenses/by/4.0/
http://www.med-ed-online.net/index.php/meo/article/view/30908
http://dx.doi.org/10.3402/meo.v21.30908
Sunila J. Prasad
Faculty of Medicine, Imperial College London
London, UK
Email: [email protected]
Pooja Nair
Faculty of Medicine, Imperial College London
London, UK
Karishma Gadhvi
Faculty of Medicine, Imperial College London
London, UK
Ishani Barai
Faculty of Medicine, Imperial College London
London, UK
Hiba Saleem Danish
Faculty of Medicine, Imperial College London
London, UK
Aaron B. Philip
Faculty of Medicine, Imperial College London
London, UK
References
1. General Medical Council. Tomorrow’s doctors. General Medical
Council; 1993. United Kingdom.
2. Reitmanova S, Gustafson DL. ‘‘They can’t understand it’’:
maternity health and care needs of immigrant Muslim women
in St. John’s, Newfoundland. Matern Child Health J 2008; 12:
101�11.
3. Dogra N, Reitmanova S, Carter-Pokras O. Teaching cultural
diversity: current status in U.K., U.S., and Canadian medical
schools. J Gen Intern Med 2010; 25(Suppl 2): S164�8.
4. Miller S. Cultural humility is the first step to becoming global
care providers. J Obst Gynecol Neonatal Nurs 2009; 38: 92�3.
5. Chang E, Simon M, Dong X. Integrating cultural humility into
health care professional education and training. Adv Health Sci
Educ 2012; 17: 269�78.
6. Caron N. Caring for aboriginal patients: the culturally competent
physician. Roy Coll Outlook 2006; 3: 19�23.
7. Dasgupta S. How to catch the story but not fall down: reading
our way to more culturally appropriate care. Virtual Mentor
2006; 8: 315�18.
8. Juarez JA, Marvel K, Brezinski KL, Glazner C, Towbin MM,
Lawton S. Bridging the gap: a curriculum to teach residents
cultural humility. Fam Med 2006; 38: 97�102.
Sunila J. Prasad et al.
2
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Citation: Med Educ Online 2016, 21: 30908 - http://dx.doi.org/10.3402/meo.v21.30908
http://www.med-ed-online.net/index.php/meo/article/view/30908
http://dx.doi.org/10.3402/meo.v21.30908
Reproduced with permission of copyright owner. Further reproduction
prohibited without permission.
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