Fluent Essays

Based on benchmarking of the team, what are the key components to consider for your organization in a homeland security assessment? Why? 275 word minimum, 3 APA references https___dftj9wb4gc6c5.cloudfront.net_bethel_courses_mcj_5900_unit_6_homelandsecurity_unit6read.pdf Unformatted Attachment Preview H1237 Fisher12_AppB.qxd 8/27/04 B 2:10 PM Page 191 Homeland Security Benchmarking Process C H A Homeland Security Benchmarking Process P M Place a check next to each step completed. A BENCHMARKING TEAM FORMATION N _____ (1) Form a homeland security benchmarking team. , _____ (2) Identify homeland security processes within the organization that need to improve. _____ (3) List in priority order homeland security processes that offer the greatest opportunity for K improvement. A the prioritized list. _____ (4) Select a homeland security process from _____ (5) Develop a list of organizations that areR known for homeland security best practices regarding the identified process. I _____ (6) Reach a consensus on a maximum of S three organizations to consider for a benchmark visit (Form 2). S _____ (7) Mail out, e-mail, or fax benchmarking surveys to organizations identified by the team as A exhibiting best practices (use “Benchmarking Survey,” Form 1). _____ (8) Team collects benchmarking survey data (collect data on Form 1). 1 8 _____ (10) Record survey scores on graphs (top half of Form 2). 3 _____ (11) Select benchmarking visits based on graph comparisons. 4 T S _____ (9) Team reaches a consensus on survey scores. Forms can be downloaded from the CD-ROM located inside the back cover of this book. 191 H1237 Fisher12_AppB.qxd 8/27/04 2:10 PM Page 192 192 Appendix B BENCHMARKING SITE VISIT _____ (12) Team leader sends a formal letter requesting a site visit. (Note: Request no more than a threehour visit.) _____ (13) Send site visit questions with the letter requesting a site visit. (Base questions on benchmarking survey.) _____ (14) Request in advance any information that the host organization would like to secure from the visiting organization. (All approvals must be secured from senior leadership before the site visit is made.) _____ (15) Select two or three team members for each site visit. _____ (16) After all site visits have been approved, secure travel and hotel accommodations for team members at each site. C _____ (17) Collect and place all pamphlets, handouts, and data received from site visit into a Hbe shared back on site with the entire team. benchmarking folder. All findings are to _____ (18) Team leader sends a “thank you” letterA to the host organization that was benchmarked. P BENCHMARKING SITE VISIT COMPLETED M _____ (19) Review all data collected from each site Avisit. _____ (20) List key findings from each site visit (“Site N Visit Benchmarking Overview,” Form 3). _____ (21) Review and reach a consensus on site, visit findings. _____ (22) Incorporate findings into process improvement (“Benchmark and Process Improvement Steps,” Form 4). K A R I S S A 1 8 3 4 T S H1237 Fisher12_AppB.qxd 8/27/04 2:10 PM Page 193 Homeland Security Benchmarking Process 193 FORM 1: BENCHMARKING SURVEY __________________ ___________________________ _____________________ (Name of Organization) (Name/Title of Person Interviewed) (Date of Phone Call/E-mail) This telephone or e-mail survey includes a series of questions to help the benchmark team determine which identified best practice site to visit. The highest possible score achievable by an organization is 50 points. Write the comments in the space provided; then rate the answer. Rating Scale Do Not Know 1 2 World Class 3 4 5 Best practice to be benchmarked________________________________________ 1. Do you consider your homeland C security process the“best practice” within your industry? Why or why not? ____________________________________________ H _________________________________________________________________ A 1 2 3 4 5 2. Would you rate your homeland security process against competitors’ organizations P as being excellent, good, or fair?___________ Why? _______________________ M A How does your organization determine that your homeland security process is N ____________________________________ “best practice” within your industry? , _________________________________________________________________ _________________________________________________________________ 1 2 3 4 5 3. 1 2 3 4 5 4. Does your organization collect homeland security process results? ______ Will you share your results? ______________________________________________ K _________________________________________________________________ A 1 2 3 4 5 5. Have other organizations benchmarked your homeland security process? _______ R I _________________________________________________________________ 1 2 3 4 5 S process reviewed and benchmarked against 6. How often is your homeland security other identified best practices inside S or outside your organization? _____________ _________________________________________________________________ A 1 2 3 4 5 7. Does your organization maintain a budget for this homeland security process? ___ _________________________________________________________________ 1 1 2 3 4 5 8. How many employees are involved 8 in maintaining this homeland security process? _________________________________________________________________ 3 1 2 3 4 5 9. How does this homeland security4process contribute to increasing overall competitiveness for your organization? __________________________________ T S _________________________________________________________________ 1 2 3 4 5 10. What impact does this homeland security process have on your overall organizational effectiveness? _________________________________________ _________________________________________________________________ Total Points = H1237 Fisher12_AppB.qxd 8/27/04 2:10 PM Page 194 194 Appendix B FORM 2: BENCHMARKING SURVEY RESULTS GRAPH _______________________ (Organization Name) _______________________ ______________________ (Organization Name) (Questions) (Questions) 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 World World Class 5 Class 5 4 4 3 3 Not 2 Not 2 Done 1 Done 1 (Organization Name) World Class 5 4 3 Not 2 Done 1 (Questions) 1 2 3 4 5 6 7 8 9 10 C Points Points Points H NOTE: Place a dot under each survey question number that best reflects the score from the survey (Form 1). A Draw a line to connect the dots. P M SITE VISIT SELECTIONS A (Based on benchmarking survey results) N Organization: ______________________________ , Team Leader: __________________________ Location: __________________________________ Team Members: ________________________ Date: _____________________________________ Location: __________________________________ K _____________________________________ A Team Leader: __________________________ R I Team Members: ________________________ S _____________________________________ S Team Leader: __________________________ A Team Members: ________________________ Date: _____________________________________ _____________________________________ Organization: ______________________________ Location: __________________________________ Date: _____________________________________ Organization: ______________________________ 1 8 3 4 T S H1237 Fisher12_AppB.qxd 8/27/04 2:10 PM Page 195 Homeland Security Benchmarking Process 195 FORM 3: SITE VISIT BENCHMARKING OVERVIEW Process Benchmarked: ________________________________________________________________ Organization: Location: ________________________________________________________________ Date: ________________________________________________________________ Key Findings: ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ Process Benchmarked: ________________________________________________________________ C H ________________________________________________________________ A ________________________________________________________________ P ________________________________________________________________ M ________________________________________________________________ A N ________________________________________________________________ , Organization: Location: ________________________________________________________________ Date: Key Findings: Process Benchmarked: Organization: Location: ________________________________________________________________ Date: ________________________________________________________________ K A ________________________________________________________________ R ________________________________________________________________ I S S A Key Findings: ________________________________________________________________ 1 8 3 4 T S H1237 Fisher12_AppB.qxd 8/27/04 2:10 PM Page 196 196 Appendix B FORM 4: BENCHMARKED PROCESS IMPROVEMENT STEPS Process Benchmarked:__________________________________________________________ Proposed steps to be incorporated into an improved process based on site visits. Process Steps (Present) 1 2 3 Process Steps (Based on site visits) C H A P M A N , 4 5 6 7 8 9 10 K A R I S S A 1 8 3 4 T S Process Steps (Improved) ... Purchase answer to see full attachment