Apply: Signature Assignment: Change Management Presentation - Business Finance
Purpose of Assessment Develop specific strategies with supporting tactics to implement positive change within an organization. You will use information you prepared in Week 5 to complete this assignment.Scenario: You’ve been hired as a consultant to develop strategies with supporting tactics to implement positive changes in the corporation you chose in Week 5.Review your analysis of the corporation’s change process from Week 5 to be sure you have a thorough understanding of the change and the need for the change.Prepare a 12- to 13-slide Change Management Presentation for the company’s Board of Directors. Include the following:Evaluate why this change needed to occur.Discuss how this change impacts the company on a global scale.Discuss how this change impacts employees.Using Kotter’s 8-Step Change Model, chart strategies and tactics for positively implementing the organizational change. In your chart, complete the following:Develop strategies for each of the 8 steps in Kotter’s modelDevelop tactics to support each strategyJustify the effectiveness of each strategy and tactic with a rationale.Conclude your presentation with an explanation of how this positive organizational change will help the company sustain a competitive advantage in the global market.Submit your assignment.ResourcesCenter for Writing ExcellenceReference and Citation GeneratorGrammar and Writing Guides
organizational_change_chart_queenneidra_quarles.xlsx
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Organizational Change Chart
Select one for each
category
STARBUCKS COFFEE
Vision: to treat people like a family and they ensure customer
loyalty.
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Mission: To inspire and nurture the human spirit- one person,
one cup, one neighborhood at a time
Purpose: To be a performance driven company, through the
lens of humanity
Values: Creating a culture of warmth and belonging, where
everyone is welcome.
Acting with courage, challenging the status quo and finding
new ways to grow our company and each other.
Being present, connecting with transparency, dignity and
respect.
Delivering
our
very best
in diversity,
all we do,sexual
holding
ourselves
Diversity:
racial
diversity,
age
orientation,
religious diversity, and cultural divesirty
Inclusion: (Rate the overall involvement of the diverse groups
in all the decision making and process for change [ 1- no
involvement at all, 5 - highly involved])
Goal: to continue reaching to our customers and providing the
needed services
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Strategy: social distances, online orders, and cashless
payments
Communication: socail media, phone calls, emails, and fax
Considering the above goal for organizational change and the existing organizational cu
rate Kotters 8-Steps to Change, on a scale of 1 (did not observe) to 5 (highley observed) during the im
Kotters 8-Steps to Change
Select one for each Step
1
Step One
Create Urgency
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5
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Step Two
Form a Powerful Coalition
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5
3
Step Three
Create a Vision for Change
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5
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Step Four
Communicate the Vision
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5
5
Step Five
Remove Obstacles
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Step Six
Create Short-Term Wins
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Step Seven
Build on the Change
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Step Eight
Anchor the Changes in Corporate in
Corporate Culture
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5
ange Chart
Notes (suggested action for improvement)
In the light Covid-19 pandemic Starbucks has sta
the best practise for post Covid environment in
China where it has reopened the cafes. The best
Maintaining Social distancing inside the cafe w
distance of 6 feet from each oth
Customers can order through mobile apps an
deliveries will be made.
Cashless payments to be made
and the existing organizational culture,
5 (highley observed) during the implemented procces
Notes (suggested action for improving the process)
there is great urgency because the demand that has
gone up after the lockdown
the top management has sough help the come up with
the best coalition
create a conducive environment for the implementation
of the change
effectively communicate to the consumers about their
resumption of operations
get rid of any thing that may hinder customer
satisafaction
set up short term goals which will be evaluated after
some time to see the success achieved in meeting the
goals
take advantage of the anticipated increase in demand to
reach out to more consumers
set up and embrace strong corporate culture
This organizational change has been
the need of the hour and both
employees and customers have taken
to it happily as they both understand
the need for the changes. Employees
are happy as they realize that these
changes allow them to keep their jobs
when the country is heading into
recession. The management has been
effective in communicating the
changes through trusted team leaders
and involving the community leaders
as well so as to have holistic epact.
demic Starbucks has started implementing
ost Covid environment in South Korea and
ened the cafes. The best practices involve :
ancing inside the cafe with tables kept at
e of 6 feet from each other
r through mobile apps and contact less
liveries will be made.
ess payments to be made
ional change has been
f the hour and both
d customers have taken
they both understand
he changes. Employees
hey realize that these
them to keep their jobs
untry is heading into
management has been
communicating the
gh trusted team leaders
he community leaders
to have holistic epact.
...
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