ICL Performance Management System Plan Paper & PPT - Business Finance
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1
Written Task
You are required to use academic books, journals, and companies’ websites to support the points
you make in your report.
This report requires the use of secondary data only. You will conduct secondary research about your
given organisation. Ensure all research used is referenced properly using the APA referencing
standard.
All answers must be in your own words, i.e. please do not use too many quotes, but describe/
analyse/ comment in your own words.
Your discussion for all the sections must be embedded in theory learnt in class.
Structure and Formatting
You are required to develop a Performance Management System around 2000 words. You are
required to complete this thoroughly without using excessive words.
Your assessment should be word processed in black and white, with the main text in 12 point Times
New Roman, left aligned, with 6 point paragraph spacing, 1.5 line spacing on A4 size paper, portrait
format (left margin minimum 3cm, right margin minimum 2cm).
Please refer to the marking criteria provided for more detailed information concerning the tasks.
When and How to submit
A soft copy and a hard copy of the assessment must be uploaded on Canvas byWeek 15. The exact
due date will be advised by your lecturer.
Please save your file as: IDNumber FULL NAME PaperNumberAssessmentNameAssessmentNumber
For example: 007 TOM CRUISE NZDB6210 Performance Management System Assessment 2
1
2
Case
Tower Insurance is a leading insurance company in New Zealand. Sophie, an immigration from China,
transferred from another function at Tower Insurance into an important HR role. It was not long
before complaints were coming in, which set the stage for an unpleasant mid-year performance
review.
“What is your future plan?” asked her boss Mike, trying to build some perspective on the situation
rather than jumping into a series of criticisms. Sophie had no answers. “Tell me what you would like
to achieve in this job?” Mike persisted. After avoiding a direct answer she eventually blurted out,
“Why are you asking me this? I love this job.” Then she burst into tears.
Mike knew there was a problem but could not put his finger on why she was doing so poorly. Neither
did he have the time to devote to a lot of coaching. He knew she was motivated and had a good
track record in her previous job. Despite the complaints from her internal clients he wanted to give
her a chance. His solution was to sidestep the issue by getting her to report to another manager
Ross, with a great reputation for mentoring. Ross took her under his wing.
Sophie was smart and dedicated, but had no relevant experience and no idea how to do the job. It
was a serious but fixable problem. Sophie was actually glad that the company reviews were
frequent, not just once a year, there was a chance to detect and respond to the problem early on.
TASK
You are Sophie’s new manager Ross. You have been given the responsibility of mentoring Sophie and
develop a Performance Management System (plan) for her for next year.
Develop a Performance Management System for Sophie as per the guidelines given below:
Steps in Performance
Management Plan
Development
Leadership Approach
Detailed requirements
•
•
Performance
Management Approach
Identify and justify what kind of
leadership style you will adopt in
Sophie’s performance
management planning process.
Your discussion must show
knowledge of leadership
frameworks and approaches.
(4 marks)
Discuss and compare at least 2
management approaches in your
discussion. (4 marks)
LOs
Marks
assessed
LO1c
8
LO1a
Identify and justify what kind of
performance management approach
you will take in Sophie’s performance
management planning process.
8
2
3
Coaching
Discuss the coaching process for
efficient goals completion you would
follow in order to seek her
LO1a
4
cooperation and ensure her
performance acceleration.
Tools of performance
management
Motivation
Professional, ethical, and
socially and culturally
appropriate behaviour
•
Identify at least 2 performance LO1a
management tools you will apply for
Sophie’s performance management.
(2 marks)
•
Justify and evaluate the effectiveness
of these tools in this specific
scenario.
(6 marks)
8
Using at least one motivation model,
evaluate how the selected
performance management tools can
enhance your (Ross’s) as well as
Sophie’s motivation to perform
better.
LO3b
3
• Analyse any two professional, ethical,
cultural and social issues you will
overcome during the process. (3
marks)
• Discuss how would you promote and
model Tower’s culture and values in
order to support Sophie in achieving
her personal goals and Tower’s goals.
Your discussion should include the
Treaty of Waitangi and Maori cultural
values. (7)
LO3a
10
3
4
Compliance and Global
context
Achieving business goals
• As Tower Insurance operates in a
global environment, discuss one
challenge or opportunity (in either
political, legal or economic system)
you will need to consider during the
process of performance management
planning for Sophie.
(1 mark)
• Propose and explain one strategy and
management technique for the
challenge or opportunity discussed
above.
(2 marks)
• Discuss one internal and one external
compliance requirement and how
these will be met during the process
of performance management
planning for Sophie.
(1 mark)
LO4
Analyse how the proposed performance LO1 b
management system for Sophie
aligns with the goals of Tower and
can be beneficial for the company.
References
• You must also use correct referencing LO2
style throughout the report.
• At least 5 academic journals and at least
2 books must be consulted and
referenced
Formatting
• Word processed in black and white, with LO2
the main text in 12-point Times New
Roman
• Left aligned, with 6-point paragraph
spacing, 1.5 line spacing on A4 size
paper
• Portrait format (left margin minimum
3cm, right margin minimum 2cm)
Presentation
Total Marks
You must prepare a 10 minutes presentation. LO2
See more details in the
‘Presentation’ Section of this assessment.
4
5
10
60
4
...
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CATEGORIES
Economics
Nursing
Applied Sciences
Psychology
Science
Management
Computer Science
Human Resource Management
Accounting
Information Systems
English
Anatomy
Operations Management
Sociology
Literature
Education
Business & Finance
Marketing
Engineering
Statistics
Biology
Political Science
Reading
History
Financial markets
Philosophy
Mathematics
Law
Criminal
Architecture and Design
Government
Social Science
World history
Chemistry
Humanities
Business Finance
Writing
Programming
Telecommunications Engineering
Geography
Physics
Spanish
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American history
Pharmacology
Ancient history
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Environmental science
Electrical Engineering
Precalculus
Physiology
Civil Engineering
Electronic Engineering
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Algebra
Geology
Physical chemistry
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