PM011 Short Answer - Business Finance
To begin to prepare for completing this assessment, read Lessons Learned From Managing the Design of the ‘Water Cube’ National Swimming Centre for the Beijing 2008 Olympic Games (Zou, P. X. W., & Leslie-Carter, R. (2010) and review the Stakeholder Engagement Plan Template. Directions to guide you in completing the Stakeholder Engagement Plan are included in the template.Access the following to complete this Assessment:Stakeholder Management Plan TemplateLessons Learned from Managing the Design of the Water Cube National Swimming Centre for the Beijing 2008 Olympic Games
pm011_stakeholder_engagement_plan_template_2018.docx
watercube.zou.leslie.carter.arch.e.d.mgt__3_.pdf
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Stakeholder Engagement Plan
(Project Name)
Student Name
Walden University
Date
©2018 Walden University
1
Table of Contents
Stakeholder Management Strategy ................................................................................................ 3
Stakeholder Management Plan ....................................................................................................... 3
Stakeholder Register ....................................................................................................................... 3
Stakeholder Analysis ....................................................................................................................... 3
Stakeholder Engagement Strategies ............................................................................................... 4
Stakeholder Conflict and Ethical Behavior ...................................................................................... 4
Stakeholders and Change Management ......................................................................................... 4
©2018 Walden University
2
Stakeholder Management Strategy
The strategy for managing project stakeholders defines the approach that will be used to engage and
manage stakeholders for a project. The approach that is taken should match the needs of the
organization and the characteristics of the project.
Describe the strategy that will be used to manage stakeholders for the Water Cube project.
• Describe the purpose of a stakeholder management strategy. (3–4 paragraphs)
• Describe the methods that will be used to identify project stakeholders. (3–4 paragraphs)
• Describe the methods that will be used to determine stakeholder communications
requirements. (3–4 paragraphs)
Stakeholder Management Plan
The stakeholder management plan defines the specific ways that stakeholders will be engaged and
managed for a project. It typically starts with a list of internal and external project stakeholders along
with a description of their respective roles, expectations, and communication requirements.
Refer to Figure 2, “The Water Cube Project Design and Management Team,” in the Water Cube article.
Note: Copy your responses and the stakeholder register from PM010 if you have already completed that
assessment.
Develop a stakeholder management plan for the Water Cube project.
• Describe the people, groups, or organizations that compose the project stakeholder community.
(1 page)
• Describe the project roles, expectations, and communications requirements of each
stakeholder. (1 page)
• Prepare a stakeholder register.
Stakeholder Register
Stakeholder
Name
Type
(Internal/External)
Organizational
Position
Role in
Project
Expectations
Communications
Requirements
Stakeholder Analysis
Stakeholder analysis is a technique for determining the level of interest and power each stakeholder has
in the project. Project success is directly related to meeting stakeholder needs. Understanding which
stakeholders have the greatest interest and power in the project facilitates engaging stakeholders at
appropriate levels and managing project communications.
•
•
•
Describe the level of power and interest each stakeholder has in the project. (3–4 paragraphs)
Describe each stakeholder’s potential impact on the project, based on power and interest. (3–4
paragraphs)
Prepare a stakeholder power/interest grid for the project.
©2018 Walden University
3
Stakeholder Engagement Strategies
A stakeholder engagement strategy is a planned approach to ensure that stakeholders are fully involved
in project activities appropriate to the level of their interest and influence. Managing stakeholder
engagement involves processes designed to meet stakeholder expectations through effective
communications and timely issue and conflict resolution.
Apply strategies for effectively managing stakeholder engagement for the Water Cube project.
• Explain how stakeholders will be engaged in the project on an ongoing basis. (3–4 paragraphs)
• Describe strategies for managing stakeholder expectations. (3–4 paragraphs)
• Explain the ways in which managing stakeholder engagement is related to project success. (2–3
paragraphs)
Stakeholder Conflict and Ethical Behavior
One of the most challenging aspects of engaging and managing project stakeholders is addressing
conflict. It is not uncommon for there to be competing objectives among individual or groups of
stakeholders. A worst-case scenario is when project stakeholder expectations conflict with the mission,
goals, objectives, policies, or procedures of the greater organization.
•
•
•
•
•
•
Provide an example of competing objectives among project stakeholders. (1 paragraph)
Which project management skill do you think would be most effective to resolve the issue?
Why? (2–3 paragraphs)
Which interpersonal skill do you think would be most effective to resolve the issue? Why? (2–3
paragraphs)
Provide an example in which the expectations of project stakeholders conflict with the greater
organization. (1 paragraph)
Which project management skill do you think would be most effective to resolve the issue?
Why? (2–3 paragraphs)
Which interpersonal skill do you think would be most effective to resolve the issue? Why? (2–3
paragraphs)
Stakeholders and Change Management
Project changes, particularly significant unplanned changes, may result in conflict among the project
stakeholders. The potential for this situation can be mitigated by having a well-defined change
management plan in place and communicating the plan for handling project change to stakeholders
before changes occur.
Evaluate the impact of project change on stakeholder relationships and engagement.
• Explain how project changes will be managed for the project. (3–4 paragraphs)
• Explain how project changes will be communicated to the project stakeholders. (3–4
paragraphs)
©2018 Walden University
4
ARTICLE
Lessons Learned from Managing the
Design of the ‘Water Cube’ National
Swimming Centre for the Beijing 2008
Olympic Games
Patrick X. W. Zou1, * and Rob Leslie-Carter2
1
2
Faculty of the Built Environment, The University of New South Wales, Sydney, Australia
Arup Project Management, Sydney, Australia
Abstract
This article discusses the main lessons learned from the management of the design of the ‘Water Cube’ National
Swimming Aquatic Centre (a landmark building for the Beijing 2008 Olympic Games), including forming an
international partnership, managing cultural differences and risks, dealing with intellectual property and
ownership of design to establish a legacy. The article also discusses design management strategies and
innovations. It was found that Beijing’s lack of regulatory transparency, regional differences and a relationshipbased business culture were some of the factors that made China a challenging project environment. Cultural
understanding and relationship (guanxi) building were fundamental strategies in responding to these
challenges. It was also found that developing a shared ownership of intellectual property and innovative design
ideas may facilitate the collaboration between Western and Chinese partners. In addition, it was necessary for
the foreign design and project management teams to be continuously involved in the construction stage to
ensure the conversion of design into reality, construction quality and personal fulfilment.
B Keywords – China; design innovation; design management; guanxi; interface management; international project
INTRODUCTION AND AIM
The Beijing 2008 Olympic Games provided great
opportunities
for
international
architecture,
engineering and construction firms to demonstrate
their ability in design and project management.
Considering the new technologies, new materials
and innovative designs adopted in the Olympic
projects, coupled with the complexity of design and
construction as well as the diversified cultural
backgrounds of the project teams, there were many
challenges for the design and construction of these
projects. As such, many lessons can be learned from
the successful projects. For example, the ‘Water
Cube’ National Swimming Aquatic Centre, one of the
landmark buildings for the Beijing 2008 Olympic
Games, provided a number of successful project
management practices and strategies. This article
uses the ‘Water Cube’ as a successful international
complex project to investigate and document the
lessons learned, which could be a useful reference
for future project and design management in
international building/construction projects.
PROJECT BRIEF AND OBJECTIVES
The functional requirements for the Water Cube
project included a 50m competition pool, a 33m
diving pool and a 50m warm-up pool. The main pool
hall was to have 17,000 seats and the whole facility
B *Corresponding author: Email: p.zou@unsw.edu.au
ARCHITECTURAL ENGINEERING AND DESIGN MANAGEMENT B 2010 B VOLUME 6 B 175–188
doi:10.3763/aedm.2010.0114 ª2010 Earthscan ISSN: 1745-2007 (print), 1752-7589 (online) www.earthscan.co.uk/journals/aedm
176 P. X. W. ZOU AND R. LESLIE-CARTER
had to accommodate everything required for an
Olympic operational overlay. Following the Games,
the main pool hall was to be reduced to 7000 seats,
with other facilities added in order to make the
Aquatic Centre a viable long-term legacy. The Beijing
Municipal Government expected to successfully build
the best Olympic swimming venue that would then
become a popular and well-used leisure and training
facility after the Games. It included several criteria:
Quality: the best Olympic swimming venue
representing the spirit of the Beijing Olympics –
‘the green games, the high-tech games and the
people’s games’.
l Cost: no more than US$100 million before the
Olympics and US$10 million for its conversion to
legacy mode.
l Time: the construction was to start before the end
of 2003 and be completed at least six months
before the opening of the Olympic Games (i.e. six
months before 8 August 2008) to allow a sufficient
period for trial competitive events.
l
THE ARCHITECTURAL FORM
The Water Cube concept was inspired partly by its
neighbour, the ‘Bird’s Nest’ Olympic Stadium. It sits
next to the glowing Bird’s Nest National Stadium,
and the two opposing shapes are in ‘yin-yang’
harmony, a key concept in Chinese culture. For
example, the Water Cube is blue against the
Stadium’s red, water vs. fire, square vs. round, male
vs. female, earth vs. heaven. The two sites are
separated by a protected historic axis to Beijing’s
Forbidden City.
The Water Cube Aquatic Centre design portrays
the way in which humanity relates to water and the
harmonious coexistence of humans and nature,
which in Chinese culture is life’s ultimate blessing.
The flat ceiling is a feature that signifies peace and
stability. The entire square site accommodates the
client’s requirements, effectively fixing a square
footprint for the building. The cube-shaped concept
is a subtle, thought-provoking design representing
the beauty and serenity of calm, untroubled water.
Figure 1 shows the Water Cube building from its
design imagination to reality.
ARCHITECTURAL ENGINEERING AND DESIGN MANAGEMENT
FIGURE 1 The ‘Water Cube’ – from vision to reality: (a) the
design vision, (b) during construction and (c) the constructed facility
Source: www.beijingolympicsfan.com
The structural solution was based on the formation
of soap bubbles. Due to its complexity (the structure
consists of 22,000 steel members and 12,000
nodes), the entire building was modelled in four
dimensions. Numerous new techniques and pieces
of software were developed specifically for the
Water Cube project to generate the geometry,
create a physical prototype, optimize the structural
performance, analyse acoustics, smoke spread
and pedestrian egress, and provide construction
documentation in a fully automated 4D sequence.
The Water Cube is an insulated greenhouse that
maximizes the use of ‘carbon-free’ solar energy for
both heating and lighting. The use of ethylene
tetrafluoroethylene (ETFE – a kind of plastic) in lieu
of glass creates a superior acoustic environment,
reduces the weight of material supported by the
Lessons Learned from Managing the Design of the ‘Water Cube’ National Swimming Centre 177
structure, improves seismic performance, and is
self-cleaning and recyclable. The roof collects and
reuses all rainwater that falls on the building. The
building is the result of integrating the technical
requirements of all the relevant engineering
disciplines (not the result of a single dominant one),
and without performance-based fire engineering (a
first for China) the Water Cube would not exist.
MANAGING THE WATER CUBE’S DESIGN
The Water Cube was the result of an international
design competition with 10 shortlisted participants,
judged by a panel of architects, engineers and
pre-eminent Chinese academics in 2003. The winner
was a Sydney-based joint venture (JV) team
consisting of Arup, PTW Architects and China
Construction Design International (CCDI). This team
was made up of more than 100 engineers and
specialists, spread across 20 disciplines and four
countries, and was led by Arup Project Management.
Figure 2 shows the composition of team members
involved in design and management, with particular
focus on personnel in project management. Arup
Project Management led and coordinated the design
process, and managed both the internal and external
interfaces.
Key threads of the project implementation
strategy covered everything from establishing a
communication strategy, through to the dynamics of
team leadership, a risk management strategy
focused on the complex and dynamic nature of the
Chinese market, and management of differences
between Chinese and Australian stakeholders.
It was a fast-track programme with design
delivered from competition stage through to a fully
approved scheme and continued through to the
official opening of the Water Cube. Furthermore, as
well as delivering a fully coordinated scheme design,
FIGURE 2 The Water Cube project design and management team
ARCHITECTURAL ENGINEERING AND DESIGN MANAGEMENT
178 P. X. W. ZOU AND R. LESLIE-CARTER
it also involved regular handover of the design to the
Chinese design partners for detailing, while ensuring
that the technical approvals were all obtained and
that the innovative design was understood, accepted
and then constructed safely. Ensuring that the Water
Cube became a reality was achieved by establishing
and maintaining clarity of the design vision, and full
and transparent collaboration between the JV parties
Arup, PTW Architects and CCDI.
DEVELOPING DESIGN MANAGEMENT
STRATEGIES
Recognizing the scale and complexity of the
challenge, a two-day workshop with key design
team members was held to produce a roadmap for
the project. The agenda produced for the workshop
is shown in Figure 3.
The implementation plan workshop focused initially
on the need to articulate and communicate a very clear
project vision for the Water Cube design. This was
FIGURE 3 The Water Cube project implementation plan
ARCHITECTURAL ENGINEERING AND DESIGN MANAGEMENT
intended to have multiple benefits. Most simply, the
vision would provide improved clarity and autonomy
to the design team members. This would help to
achieve a high-quality outcome in a very short period
of time, by allowing parallel streams of activities to
converge quickly and accurately. It was also hoped
that having a robust vision would greatly help to
achieve alignment and buy-in from other project
stakeholders. The workshop resulted in eight threads,
which were to form the basis for the project’s future
development:
The site plan and urban design – sitting opposite
the National Stadium in yin-yang harmony, the
two sites are separated by a protected historic axis
to Beijing’s Forbidden City. Red vs. blue, fire
vs. water, round vs. square, female vs. male,
heaven vs. earth.
l A building full of water made from bubbles – a pure
combination of form and function.
l
Lessons Learned from Managing the Design of the ‘Water Cube’ National Swimming Centre 179
l
l
l
l
l
l
A building harnessing the benefits of nature – the
biomimicry of bubbles and the translation of
theoretical physics into a unique building form.
Portraying the harmonious coexistence of man and
nature.
A big blue ‘green’ building – this technically
performs well in terms of heat, light, sound,
structure and water; hence function is not
sacrificed in the name of art. Instead art is made
from function.
A 3D world – the giant strides made in 3D design
and analysis technology, without which this project
simply could not have been fully conceived or
documented.
Next technology – the use of high-tech materials to
minimize energy consumption.
Spiritually uplifting inside and outside – the square
shape of the building reflects Chinese philosophies
of a square representing earth and a circle
representing heaven.
Total, equitable and transparent partnership –
between Arup, PTW Architects and CCDI.
These eight threads were initially used as a guide to
brief the design team and partners. They proved
invaluable in discussions with external stakeholders
and local approval authorities, who were able to buy
into the overall vision and understand how they
could contribute to achieving that vision. Following
the workshop, the content of the Water Cube
implementation plan was approved. Establishing key
project management strategies and their rapid and
successful implementation were fundamental in
shaping the success of the Water Cube.
The binding thread in the success of the Water
Cube project was the quality and depth of
communication both internally and externally. As well
as day-to-day team communication and information
management processes, the communication strategy
established the vision and key messages, and how
these would be integrated into daily project life. The
strategy also encompassed the need for the
continuous incorporation of lessons learned in
dealing with stakeholders at different locations, and
with different cultures and languages. In doing so, it
provided a vehicle for relationship management and
stakeholder engagement.
Unique to this building is the direct comparison
with the model produced for the international design
competition, and the actual Water Cube when it
opened five years later. It is remarkable that a vision
and a reality aligned perfectly – a very powerful
lesson in terms of the importance of capturing and
communicating a clear direction at the start of the
project.
INNOVATIONS
Several innovations were implemented in this project,
as discussed below.
DEVELOPING THE TOOLS TO DELIVER
The Water Cube was a catalyst for the establishment
of a range of bespoke project management planning
and monitoring tools needed to deliver such a large
multidisciplinary project, delivered across different
offices, and with a programme that demanded
reporting, monitoring and action to happen in real
time. A range of project management tools were
established for the Water Cube. These include
simple protocols for shared servers and email filing
between multiple offices, technical management of
project interfaces, safety in design (i.e. designing for
safety) and construction sequencing, through to
more complex programming applications that interface
with the cost monitoring system to provide detailed
forecasting and performance-reporting capabilities
such as resource management and earned-value
management.
INTERFACE MANAGEMENT
It was a challenge to coordinate 20 specialist
engineering disciplines, ensuring that the complex
interfaces of the Water Cube were properly
understood
and
documented.
The
project
management team introduced an interface
management strategy that divided the component
parts of the Water Cube into volumes defined by
physical and time boundari ...
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