Papa Johns SWOT review - Business Finance
Be sure to save the Reference List and citation information from this SWOT that you will need in your paper. Based on your readings and your understanding of this SWOT analysis, explain the following:Checklist:How have declining trade and investment barriers likely impacted this business’ globalization?How has technological change likely impacted this business’ globalization?What impact does currency fluctuation have on product price across Papa John’s global operations?Respond in a minimum 350-word informative essay in APA format and citation style with a separate title and reference page and be properly cited.
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COMPANY PROFILE
Papa Johns
International Inc
REFERENCE CODE: 0CF6FA79-7DAD-48ED-BFE4-C6C38AFDA5C9
PUBLICATION DATE: 25 Sep 2019
www.marketline.com
COPYRIGHT MARKETLINE. THIS CONTENT IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED OR DISTRIBUTED
Papa Johns International Inc
TABLE OF CONTENTS
TABLE OF CONTENTS
Company Overview ........................................................................................................3
Key Facts ......................................................................................................................... 3
SWOT Analysis ...............................................................................................................4
Papa Johns International Inc
© MarketLine
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Papa Johns International Inc
Company Overview
Company Overview
COMPANY OVERVIEW
Papa John’s International Inc (Papa John’s) is an international Pizza restaurant company. It operates
company-owned and franchised pizza delivery and carryout restaurants. The company’s restaurants
principally offer high quality and varied range of pizzas. In addition, it offers cheese sticks, bread sticks,
wedges, wings, pastas, beverages, cakes, barbeque, desserts and dips. Papa John’s provides digital
rewards and online ordering services. The company develops its restaurants in partnership with franchise
developers and joint ventures. It provides all the support in restaurant operations, site selection,
marketing, training, and restaurant design to the franchisees. Its operations are spread across North
America, Latin America and the Caribbean, Europe, the Middle East and North Africa and Asian Markets.
Papa John’s is headquartered in Louisville, Kentucky, the US.
The company reported revenues of (US Dollars) US$1,573.3 million for the fiscal year ended December
2018 (FY2018), a decrease of 11.8\% over FY2017. In FY2018, the company’s operating margin was
1.9\%, compared to an operating margin of 8.5\% in FY2017. In FY2018, the company recorded a net
margin of 0.1\%, compared to a net margin of 5.7\% in FY2017.
The company reported revenues of US$398.4 million for the first quarter ended March 2019, an increase
of 6.5\% over the previous quarter.
Key Facts
KEY FACTS
Head Office
Papa Johns International Inc
2002 Papa Johns Blvd
LOUISVILLE
Kentucky
LOUISVILLE
Kentucky
USA
Phone
1 502 2617272
Fax
1 502 2662925
Web Address
www.papajohns.com/
Revenue / turnover (USD Mn)
1,573.3
Financial Year End
December
Employees
18,000
NASDAQ Ticker
PZZA
Papa Johns International Inc
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Papa Johns International Inc
SWOT Analysis
SWOT Analysis
SWOT ANALYSIS
Papa Johns International Inc (Papa John’s) is a pizza delivery and carry out restaurant chain based in the
US. Franchise-Led model, strong performance of International business, and market recognition are the
company’s key strengths, even as its deteriorated cost efficiency remains a major area of concern.
Business expansions, growing global travel and tourism industry and growing foodservice sector in the
US and strategic initiatives are likely to provide ample growth opportunities to the company. However,
increasing labor wages in the US, intense competition, and cost and availability of raw materials may
affect the company’s operations and financial performance.
Strength
Weakness
Market Recognition
Revenue Growth: International Operations
Franchise-Led Model
Cost Efficiency
Opportunity
Threat
Growing Foodservice Sector in US
Growing Global Travel and Tourism Industry
Expanding Restaurant Footprint
Strategic Initiatives
Unforeseen Circumstances
Competition
Increasing Labor Wages in US
Strength
Market Recognition
The company’s strong market recognition enhances its brand image and enables it to serve more number
of customers. The company operates and franchises pizza delivery and carryout restaurants in certain
international markets, dine-in and delivery restaurants under the Papa John’s trademark. In FY2018, the
company had 5,303 restaurants, which includes 645 Company-owned and 4,658 franchised restaurants
in all 50 states of the US and in 46 countries and territories worldwide. Its company-owned restaurants
comprise 183 restaurants operated under three joint venture arrangements. The company was
recognized as “Best Pizza” in over 100 US markets during the last several years, such as in Atlanta,
Dallas, Los Angeles, Washington, D.C., Orlando, Indianapolis, Phoenix and Knoxville. In 2018, it was
ranked no.1 in customer satisfaction among QSR-pizza brands American Customer Satisfaction Index
(ACSI).
Revenue Growth: International Operations
The company’s International Operations segment reported increased revenues in FY2018. The segment
contributed 8.3\% towards the company’s total revenue and reported year on year growth of 4\% from
US$131.3 million in FY2018, to US$126.3 million in FY2017. Growth in revenues was due to the
Papa Johns International Inc
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Papa Johns International Inc
SWOT Analysis
favorable impact of foreign currency resulting from the increase in equivalent units.
Franchise-Led Model
Papa John’s operates most of its restaurants through franchisees. The franchise model enables the
company to reach diversified geographic regions across the world with varied preferences. As of
December, 2018, the company operated 5,303 Papa John’s restaurants, of which 645 were company
owned restaurants and 4,658 were franchised restaurants. It operates restaurants in 46 countries and
territories across North America, Latin America and the Caribbean, Europe, the Middle East and North
Africa and Asia. More than 85\% of the restaurants are franchised, reducing costs and boosting margins.
The company intends to increase its international presence by entering into development agreements
with experienced restaurant operators. Strong focus on franchisee business enhances the company’s
ability to reduce operating costs and expenses.
Weakness
Cost Efficiency
Papa John’s reported decline in its cost efficiency, as reflected by its cost-to-income ratio, which
decreased to 98.1\% in FY2018, from 91.5\% in FY2017. It was also higher than the Foodservice industry
average operating costs to sales ratio of 67.76\% for the same year. This was due to 11.8\% decrease in
revenue from US$1,783.4 million in FY2017 to US$1,573.3 million in FY2018. The decline in revenue was
due to 15.2\% decline in domestic company-owned restaurant sales, 25.7\% decline in North America
franchise royalties and fees, and 9.5\% decline in revenues of North America commissary. The fall in cost
to sale ratio resulted in fall in operating margin. The operating margin decreased to 1.9\% in FY2018 from
8.5\% in FY2017. Operating margin of the company was lower than the Foodservice industry operating
margin average of 5.71\% for the same year. The below average operating margin of the company can be
attributed to higher operational expenses.
Opportunity
Growing Foodservice Sector in US
The company could benefit from the growing foodservice sector in the US. According to in-house report,
the US food service market is expected to reach US$758,832 million by the end of 2020. Growth is
expected to be augmented by increasing transactions and growing consumer spending. The number of
transactions in the market is expected to reach 78,308 million in 2020. The transactions will increase as
consumers increasingly rely on eating out as a result of changing family dynamics and time scarcity.
Consumer preference to increased snacking will also contribute to growth, as they are likely to eat less,
but more frequently. The number of food service outlets in the US is expected to reach 1.1 million in
2020.
Growing Global Travel and Tourism Industry
Papa Johns International Inc
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Papa Johns International Inc
SWOT Analysis
The company is likely to benefit from the positive outlook for global travel and tourism (T&T) industry.
According to the World Travel & Tourism Council (WT&TC), the direct contribution of T&T industry to the
world’s GDP is expected to increase 3.8\% per annum during the forecast period (2018-2028), to reach
US$3,890 billion in 2028, in comparison with US$2,570 billion in 2017. Moreover, the industrys
contribution to GDP may increase to US$12,450.1 billion in 2028. The increase in investments in the T&T
industry to US$1,408.3 billion in 2028 is likely to aid the growth of the T&T industry.
Expanding Restaurant Footprint
Papa John’s continues to expand its business both domestic and internationally to label itself as a global
brand. In this regard, in January 2019, the company opened first Papa John’s restaurant in Lahore,
Pakistan and announced its plans to open second store in Lahore. This initiative helps the company to
expand its presence and serve new customer in Pakistan. In August 2018, the company opened
restaurant in Kazakhstan and announced its plans to open sixteen restaurants in the Kazakhstan market.
This initiative helps the company expand its presence in Central Asia. The company also opened 50th
Papa John’s restaurant in Turkey in May 2018. This initiative helps the company to expand its presence
in the Middle East and Asia. In February 2018, it opened its first restaurant in Bishkek, Kyrgyzstan and
plans to open six more restaurants in Kyrgyzstan to continue its expansion into Central Asia.
Strategic Initiatives
Strategic initiatives may continue to enhance the business and operations of the company. For instance,
in March 2019, the company entered into a national partnership with DoorDash, a destination for door-todoor delivery through over 1,400 restaurants. This initiative helps the company serve new customer
segments and enhances its off-premise offerings through delivery and takeout. In Jaunury 2019, the
company announced its plans to launch a vegan menu featuring cheesy pizzas and marmite scrolls to its
over 350 outlets in the UK. This new menu features three deliciously cheesy vegan pizzas and marmite
and cheese scrolls. In December 2018, the company introduced a new Papa Rewards program, CrustoCurrency. This new program provides rewards points five times faster than before and earned points turn
into the gold standard of pizza rewards currency Papa Dough, which can be redeemed from the
company’s menu such as pizzas, sides, deserts, limited time offers and deals and others (excluding
alcohol). In May 2018, the company entered into an agreement with Wounded Warrior Project (WWP), a
restaurant chain. This agreement was formed to add new WWP combo deal to support Wounded Warrior
Project (WWP). This combo includes two large one-topping pizzas, cheese sticks and a 2l beverage
available for a US$25.
Threat
Unforeseen Circumstances
The company’s operations could be affected by unfavorable events. The occurrence of Ebola virus, swine
flu, SARS, mad cow disease and bird flu resulted in a decline in tourist arrivals in the affected countries.
Precautionary measures such as flight suspensions affected the leisure market. Natural disasters such as
storms in California, the US in February 2019, flooding in South Korea and India in August 2018, and
snowstorms in the UK in March 2018, reduced the revenue of industry operators. Similar incidents may
Papa Johns International Inc
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Papa Johns International Inc
SWOT Analysis
also lead to people reducing the frequency of their travel to certain countries. Terrorist attack in Jammu
and Kashmir in February 2019, in Spain in August 2017 and in the UK in June 2017 and the rise of new
terrorist groups such as Islamic State of Iraq and Syria (ISIS) raised security concerns worldwide.
Competition
The company’s profitability could be affected due to intense competition from major foodservice operators
across the world. It principally competes with international, national and regional restaurant chain
operators and local independent pizza operators. It competes based on various factors, including food
quality, price, service, advertising, brand identification, variety and location. Papa John’s major
competitors include Pizza Hut, Inc, Dominos Pizza, Inc., and Little Caesar Enterprises Inc. It also faces
competition from delivery aggregators and other food delivery concepts. Competitive pressure in the
industry could force the company to undertake strong marketing initiatives or expansion strategies to
retain its market share.
Increasing Labor Wages in US
Increasing manpower costs could increase the company’s operating costs and hamper its profits. The
tight labor markets, government mandated increases in minimum wages and a higher proportion of fulltime employees are resulting in an increase in labor costs. Effective January 2019, 18 states in the US
increased their minimum wages. Arizona, Oregon and Washington increased their minimum wage by
US$0.5 per hour to US$11, US$10.75 and US$12, respectively; and Alaska increased its hourly minimum
wage by US$0.05 to US$9.89. Colorado, Florida, Massachusetts, Maine and Rhode Island increased
their hourly minimum wages to US$11.1, US$8.46, US$12, US$11, and US$10.5, respectively. Other
states such as New Jersey, Ohio and South Dakota also increased their hourly minimum wages to
US$8.85, US$8.55 and US$9.1, respectively.
Papa Johns International Inc
© MarketLine
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Unit 2 Assignment Grading Rubric
Unit 2 Assignment
Response to the scenario provides
complete information demonstrating
analysis and critical thinking:
Percent
possible
100\%
Points
possible
40
80\%
Based on the designated SWOT and
reading:
● Explains how declining trade and
investment barriers likely impacted
the business’ globalization.
● Explains how technological change
likely impacted this business’
globalization.
10
10
● Explains what impact currency
fluctuation has on product price
across the business’ global
operations.
Subtotal:
12
32
Spelling, grammar, APA citation style in
a 350-word informative essay with
additional title and reference pages.
20\%
8
Total Assignment Score:
100\%
Total
possible: 40
Points
Earned
Comments
...
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