Describe one way in which “meaningful encounters” might be built, as well as why this may prove difficult to achieve. - Humanities
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Progress in Human Geography 32(3) (2008) pp. 323–337
Progress in Human Geography lecture
Living with difference: reflections
on geographies of encounter†
Gill Valentine*
School of Geography, University of Leeds, Woodhouse Lane,
Leeds LS2 9JT, UK
Abstract: In this Progress in Human Geography annual lecture I reflect on geographical contributions to academic and policy debates about how we might forge civic culture out of difference.
In doing so I begin by tracing a set of disparate geographical writings – about the micro-publics
of everyday life, cosmopolitanism hospitality, and new urban citizenship – that have sought to
understand the role of shared space in providing the opportunity for encounter between ‘strangers’.
This literature is considered in the light of an older tradition of work about ‘the contact hypothesis’
from psychology. Then, employing original empirical material, I critically reflect on the notion of
‘meaningful contact’ to explore the paradoxical gap that emerges in geographies of encounter
between values and practices. In the conclusion I argue for the need for geographers to pay more
attention to sociospatial inequalities and the insecurities they breed, and to unpacking the complex
and intersecting ways in which power operates.
Key words: encounter, inequality, intersectionality, power, prejudice.
I The contact hypothesis
Stuart Hall (1993: 361) has argued that ‘the
capacity to live with difference is, in my view,
the coming question of the 21st century’. This
question – framed in the more specific terms
of how we might forge a civic culture out of
difference – is something that has come to
preoccupy a number of geographers recently
through diverse writings about new urban
citizenship, cosmopolitanism, hospitality
and activism (eg, Amin, 2002; Yeoh, 2004;
Barnett, 2005; Binnie et al., 2006; Chatterton,
2006; Iveson, 2006; 2007; Bell, 2007). While
Geography might seem to us to be a natural
disciplinary arena for such concerns given
the implicit role of shared space in providing
the opportunity for encounters between
strangers, the importance of contact in mediating difference has a longer tradition in the
discipline of psychology.
Here, seminal work in the 1950s on prejudice by the social psychologist Gordon
Allport (1954) developed what became widely
known as the ‘contact hypothesis’. His thesis –
which was influential across the social sciences more widely – was that the best way
to reduce prejudice and promote social
integration was to bring different groups
together. The basis of his argument was that
people are uncomfortable with the unknown
†
Given at the annual conference of RGS-IBG, London in August 2007
*Email: g.valentine@leeds.ac.uk
© 2008 SAGE Publications
DOI: 10.1177/0309133308089372
324 Progress in Human Geography 32(3)
and so feel anxious about encounters with
difference. He argued that contact is an effective prejudice reduction strategy because
it lessens feelings of uncertainty and anxiety by producing a sense of knowledge or
familiarity between strangers, which in turn
generates a perception of predictability and
control. This behaviourist approach fell by
the wayside in the 1980s as the focus in the
social sciences shifted away from a concern
with majority prejudice, towards a concentration on the experiences of minority groups
and a focus on recognition and rights as the
basis for social change. With this emphasis on
the specificities and validation of ‘difference’,
the issue of contact between majority and
minority populations, alongside a concern
with prejudice as a concept, became somewhat obscured (Valentine, 2007a).
It is a matter, however, that has recently
rematerialized within Geography and Urban
Studies. After a decade or so in which the
city was characterized as site of crime, conflict and withdrawal (eg, Valentine, 1989;
Davis, 1990; Smith, 1996; Mitchell, 2003), the
city of the twenty-first century is being reimagined as a site of connection. Iris Marion
Young was one of the first commentators to
celebrate the city as a site of difference. She
described city life as ‘a being together of
strangers’ (Young, 1990: 240). More recently,
Doreen Massey (2005: 181) has referred to
our ‘throwntogetherness’ with others in the
city; Laurier and Philo (2006: 193) describe
the city as ‘the place, above all, of living with
others’; while Sennett (2001) argues that: ‘[a]
city is a place where people can … enter into
the experiences and interests of unfamiliar
lives … to develop a richer, more complex
sense of themselves’.
Much of the writing that is associated with
what might be regarded as a ‘cosmopolitan
turn’ in thinking about the city celebrates
the potential for the forging of new hybrid
cultures and ways of living together with
difference but without actually spelling out
how this is being, or might be, achieved in
practice (Sennett, 1999; Bridge and Watson,
2002). Rather, it is implied that cultural difference will somehow be dissolved by a process of mixing or hybridization of culture
in public space (eg, Young, 2002). For example, Mica Nava (2006: 50) describes
the everyday domestic cultures in many of
London’s neighbourhoods as signalling
‘increasingly undifferentiated, hybrid, postmulticultural, lived transformations which
are the outcomes of diasporic cultural mixing
and indeterminacy’. She further argues
that, what she terms the ‘domestic cosmopolitanism’ of London represents a ‘generous
hospitable engagement with people from
elsewhere, a commitment to an imagined
inclusive transnational community of disparate Londoners’ (Nava, 2006: 50).
Focusing on the micro-scale of everyday
public encounters and interactions, Eric
Laurier and Chris Philo (2006) claim that
low-level sociability, for example, in terms
of holding doors, sharing seats and so on,
represents one ‘doing’ of togetherness, one
facet of mutual acknowledgement. Laurier
et al. (2002: 353) write: ‘The massively apparent fact is that people in cities do talk to
one another as customers and shopkeepers,
passengers and cabdrivers, members of a bus
queue, regulars at cafes and bars, tourists and
locals, beggars and by-passers, Celtic fans,
smokers looking for a light, and course … as
neighbours.’ Ash Amin (2006: 1012) refers
to such civil exchanges (after Lefebvre) as
‘small achievements in the good city’. Likewise, Nigel Thrift (2005) has argued that
the mundane friendliness that characterizes
many everyday urban public encounters represents a baseline democracy that might be
fostered. He talks about overlooked geographies of kindness and compassion and
about the potential for leaching these practices into the wider world (Thrift, 2005).
Richard Boyd (2006) goes one step further
to suggest that civility has a vital place in
contemporary urban life and should be
understood as form of pluralism predicated
on moral equality. However, I want to argue
that the extent to which these everyday
Gill Valentine: Reflections on geographies of encounter 325
spatial practices and civilities truly represent,
or can be scaled up to build, the intercultural
dialogue and exchange necessary for the kind
of new urban citizenship that commentators
(Isin, 2000; Staeheli, 2003) are either already
celebrating – or at least calling for – needs
much closer consideration.
Some of the writing about cosmopolitanism and new urban citizenship appears to
be laced with a worrying romanticization of
urban encounter and to implicitly reproduce
a potentially naïve assumption that contact
with ‘others’ necessarily translates into respect for difference. In this paper, I therefore
draw on a wider literature review, and original material from a research project about
white majority prejudice, to think more
closely about what Sennett (2000) refers
to as the importance of the ‘collectivity of
space’. I begin by critiquing some of the
work celebrating urban encounters through
using empirical examples of where contact
with difference leaves attitudes and values
unmoved, and even hardened, before going
on to consider debates about what kind of
encounters produce what might be termed
‘meaningful contact’. By this I mean contact
that actually changes values and translates
beyond the specifics of the individual moment into a more general positive respect for
– rather than merely tolerance of – others.
In doing so, I identify a paradoxical gap that
emerges in geographies of encounter between values and practices.
The empirical material employed in this
paper comes from a qualitative research
project funded by Citizenship 21 as part of
a two-stage investigation into the nature
of prejudice. This study addressed negative
social attitudes towards a range of minority
groups, not just minority ethnic and migrant
communities. In the first stage, MORI (a
social research company, now known as
MORI IPSOS) conducted a nationwide
questionnaire survey about prejudice for
Citizenship 21. The survey asked respondents which groups, if any, they felt less positive towards. It was completed by 1693
adults who were interviewed across 167
constituency-based sampling points. The
data was weighted to reflect the national
population profile. The results of the poll
were published in a report titled Profiles of
Prejudice (Citizenship 21, 2003).
The subsequent qualitative study upon
which this paper draws was funded by
Citizenship 21 to understand some of the
patterns identified in the national survey. It
involved nine focus group discussions and 30
in-depth autobiographical interviews with
white majority participants. The research
design included both group and individual
methods because previous research has
shown that some individuals feel more comfortable expressing particular attitudes in a
social context with others, whereas others
may only talk freely in a private, one-to-one
situation. The focus groups were used to look
at shared values and general issues, whereas
the individual interviews were designed to
examine the particular processes that shaped
individuals’ biographies and the development of their social attitudes. Like the survey
this qualitative research focused on the white
majority informants’ attitudes towards a
range of minority and marginalized social
groups (including, for example, disabled
people, lesbians and gay men, transsexual
people, gypsy and travellers, women, children
and young people, asylum-seekers, minority
ethnic and faith-based communities). In this
sense, this research extends much of the
writing about geographies of encounter because it focuses on a complex range of intersecting differences rather than adopting
the more common bipolar approach of considering only relations between white majority and minority ethnic groups.
The qualitative research was based in
three contrasting UK locations: London, the
West Midlands, and the southwest. Details
of the specific locations are withheld to protect the anonymity of those who participated in the study. The quotations presented
in this paper are verbatim.1
326 Progress in Human Geography 32(3)
II Parallel lives?
There is increasing evidence that contact
between different social groups alone is not
sufficient to produce respect (eg, Valentine
and MacDonald, 2004). Indeed, many
everyday moments of contact between different individuals or groups in the city do
not really count as encounters at all. In a
study of social interactions in urban public
places in Aylesbury, UK, Caroline Holland
and colleagues (Holland et al., 2007) found
that, although their research sites were frequented by a range of different groups, this
did not necessarily mean that there was any
contact between the diverse inhabitants.
Rather, their observations suggested that
while different groups coexisted and even observed each other, none the less there was
little actual mixing between different users
who self-segregated within particular spaces,
carving out their own territory. A similar
study, by Dines and Cattell (2006) in east
London, UK, found that good relations tended
to emerge in spaces such as a park attached
to a school where the parents’ interests and
attachments to place were able to converge
and evolve. Likewise, Ash Amin (2002)
has observed that city streets are spaces of
transit that produce little actual connection
or exchange between strangers. A process
exacerbated by the emergence of a mobile
phone culture, which Deborah Cameron
(2000) has observed, contributes to incivility
in public space as individuals move in and
through locations while locked in the private
worlds of their conversations with remote
others. Other studies have also provided evidence that low-level incivilities still persist,
with so-called ‘respectable people’, including
the middle-aged and elderly, being most
likely to be rude to strangers in interpersonal
encounters (Phillips and Smith, 2006).
Beck (2002; 2006; see also Beck and
Sznaider, 2006) argues that, although an
internalized globalization of society has
occurred, not everyone sees themselves as
part of this cosmopolitanism or will choose
to participate in interactions with people
different from themselves. Spatial proximity can actually breed defensiveness and
the bounding of identities and communities
(Young, 1990). Both the Home Office
(2001) and the Chair of the UK Commission
for Racial Equality, Trevor Phillips (2005)
[now head of the new Equality and Human
Rights Commission], have raised concerns about self-segregation within some
UK communities. A report by the Home
Office community cohesion independent
review team describes, for example, a picture
in which ‘[S]eparate: educational arrangements, community and voluntary bodies,
employment, places of worship, language,
social and cultural networks, means that
many communities operate on the basis of a
series of parallel lives. Their lives often do not
seem to touch at any point, let alone
overlap and promote any meaningful interchange’ (Home Office, 2001: para 2.1).
Indeed, Debbie Phillips (2006) has recently
demonstrated that, contrary to popular
stereotypes of British Muslims as selfsegregating and culturally inward-looking, her
research participants had a range of housing
aspirations and neighbourhood preferences, and some had sought to live in mixed
neighbourhoods. However, these preferences for greater interaction with people
from other backgrounds were frustrated by
white self-segregation in the suburbs, institutional racism in housing markets and racial
harassment. This quotation from one of the
focus groups captures a sense of the persistence of divided communities (albeit in
relation to other ethnic groups):
R1: Like the Jew boys … I mean I wouldn’t
go to Stamford Hill (a Jewish neighbourhood)
and I wouldn’t be allowed to go in their
community …
R2: You would be allowed but.
R1: But I wouldn’t feel right in their community
… and they wouldn’t feel right in my
community.
(London, focus group)
Gill Valentine: Reflections on geographies of encounter 327
Indeed, it is close proximity which often
generates or aggravates comparisons between different social groups in terms of
perceived or actual access to resources and
special treatment. The West Midlands site
where this research was conducted is an
area of relative social and economic deprivation. Many of the informants were in
comparatively low-income or unstable forms
of employment and had either housing or
health concerns relating to themselves,
their children or older parents. They told
community-based narratives of injustice and
victimhood, for example that migrants are
stealing jobs, that minority groups such as
Muslims, lesbian and gay men and disabled
people are receiving unfair cultural support
or legal protection and so on. In both forms
of account – of economic and cultural injustice – minority groups were represented
as dependent on the State. This position
of parasitism was contrasted in these narratives with the perceived unacknowledged
rights and contribution to society of the white
majority community. The research in London
was conducted in one of the most culturally
diverse boroughs that has an indigenous
white working-class population as well as
significant Afro-Caribbean, South Asian
and Turkish communities and a growing
number of refugees and asylum-seekers.
This area has also undergone a process of
gentrification in the past 10 years and so is
also socio-economically diverse. Here, the
white majority interviewees’ accounts were
also laced with examples of perceived economic and social injustices. These included
claims that minority groups were taking
advantage of the welfare system and receiving preferential treatment in terms of benefits, housing and health care as well as
receiving financial and political support for
their own faiths, languages and wider cultural practices. In each research location
such narratives provided the basis for the
interviewees’ justifications of their openly
held prejudices towards minority groups in
the local neighbourhood (Valentine, 2007a),
as these quotations demonstrate:
They forget that they’ve been born and bred
here [referring to British minority ethnic
groups] but they’re not putting anything into
the country … you know they’re taking …
you know people who haven’t worked for
over 20 years and they’re getting this, that
and the other, to me they’re not putting
anything in … Because most people round here
they’re workers, they’ve always worked and
everything and everybody works. (Woman,
60s, West Midlands)
If there’s an English bloke, or a white bloke
let’s say and you get one of these coloured
ones, these immigrants coming in the country.
They struggle between them and it’s always
the white bloke’s fault, not the other’s fault,
they always take the side of these immigrants
which they shouldn’t. (West Midlands,
focus group)
R1: To be truthful, it’s like they had a mosque
put on Station Road and on a quiet day, like a
Sunday morning you will hear it, yeah.
R2: Wailing.
R1: To be truthful when I hear it I do, I will say
I feel like I’m in some other country, do you
know what I mean?
Interviewer: It’s cultural strangeness?
R3: Yeah it is strange.
R4: It doesn’t mix.
R1: No, it don’t feel right to have that on
your doorstep anyway. But they’ve built that
when they should I think have other important
things to build …
R2: There’s schools and hospitals that are
needed and they build a mosque. They closed
the Children’s Hospital … that children’s
hospital had been there for years and years.
Interviewer: So the mosque you’re saying?
R2: It was taken from taxpayer’s money.
R1: It came from the council it shouldn’t have
… it’s a grievance.
(London, focus group)
328 Progress in Human Geography 32(3)
In the context of such personal and community insecurity, it is possible to see why
some find it hard to have mutual regard
for groups they perceive as an economic
or cultural threat. Indeed, being prejudiced
can actually serve positive ends for some
people, for example, by providing them with
a scapegoat for their own personal social or
economic failures (Valentine, 2007a). This
means that prejudiced individuals can have
a vested interest in remaining intolerant
despite positive individual social encounters
with communities/individuals different from
themselves. Perhaps not surprisingly, then,
everything from hate crimes and violence to
discrimination and incivility, motivated by
intolerance between communities in close
proximity to each other, is commonplace.
The geography literature documents many
examples of socially mixed neighbourhoods
that are territorialized by particular groups
and rife with tensions over different ways of
‘doing’ and ‘being’ in shared space (Webster,
1996; Watt, 1998; Watt and Stenson, 1998).
These include power struggles and conflicts
over the ownership and ...
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