Fluent Essays

Length: 500 words per essay prompt/section (1500 total for this assignment Write an essay addressing each of the following points/questions. Be sure to completely answer all the questions for each number item. There should be three sections, one for each item number below, as well the introduction (heading is the title of the essay) and conclusion paragraphs. Separate each section in your paper with a clear heading that allows your professor to know which item you are addressing in that section of your paper. Support your ideas with at least three (3) citations in your essay. Make sure to reference the citations using the APA writing style for the essay. The cover page and reference page do not count towards the minimum word amount. Review the rubric criteria for this assignment. The textbook discusses several education methods. Discuss each method with an example of how the method could be used in the organization. Then discuss how you will evaluate the method and learning. Healthcare continues to be a lucrative target for hackers with weaponized ransomware, misconfigured cloud storage buckets, and phishing emails. Discuss how an organization can protect patients’ information through: Security mechanisms Administrative and Personnel Issues Level of access Handling and Disposal of Confidential Information You are providing education to staff on phishing and spam emails. Using the different educational methods discussed in Chapter 12: Provide examples of how each method can be used How will the method and learning be evaluated? Handbook of Informatics for Nurses and Healthcare Professionals TONI HEBDA I KATHLEEN HUNTER I PATRICIA CZAR SIXTH EDITION Handbook of Informatics for Nurses and Healthcare Professionals Sixth Edition Toni Hebda, PhD, RN-C, CNE MSIS Professor MSN Program Chamberlain College of Nursing, Downers Grove, IL 60515 Kathleen Hunter, PhD, FAAN, RN-BC, CNE Professor MSN Program Chamberlain College of Nursing, Downers Grove, IL 60515 Patricia Czar, RN Information Systems Consultant Pittsburgh, PA 330 Hudson Street, NY NY 10013 A01_HEBD1010_06_SE_FM.indd 1 3/16/18 8:36 PM Publisher: Julie Alexander Director of Portfolio Management, Nursing: Katrin Beacom Editorial Assistant: Erin Sullivan Managing Content Producer: Melissa Bashe Content Producer: Michael Giacobbe Design Coordinator: Mary Siener Vice President of Sales and Marketing: David Gesell Vice President, Director of Marketing: Brad Parkins Director, Digital Studio: Amy Peltier Digital Project Manager: Jeff Henn Full-Service Project Management and Composition: SPi Global Full-Service Project Managers: Sreemeenakshi Raghothaman, Anitha Vijayakumar, SPi Global Editorial Project Manager: Dan Knott, SPi Global Manufacturing Buyer: Maura Zaldivar-Garcia, LSC Communications, Inc. Cover Designer: Laurie Entringer Copyright © 2019 by Pearson. All rights reserved. Manufactured in the United States of America. This publication is protected by Copyright, and permission should be obtained from thepublisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in anyform or by any means, electronic, mechanical, photocopying, recording, or likewise. For informationregarding permissions, request forms and the appropriate contacts within the Pearson EducationGlobal Rights & Permissions Department, please visit www.pearsoned.com/ permissions/ Pearson® is a registered trademark of Pearson plc Notice: Care has been taken to confirm the accuracy of information presented in this book. Theauthors, editors, and the publisher, however, cannot accept any responsibility for errors or omissionsor for consequences from application of the information in this book and make no warranty, expressor implied, with respect to its contents. Cataloging in Publication data is available at the Library of Congress ISBN 10: 0-13-471101-7 ISBN 13: 978-0-13-471101-0 A01_HEBD1010_06_SE_FM.indd 2 3/16/18 8:36 PM iii Preface ix Acknowledgments xiii Contributors xv Reviewers xvii About the Authors xix 1 An Overview of Informatics in Healthcare 1 Jennifer A. Brown, Taryn Hill, Toni Hebda Informatics 2 The Relevance of Informatics for Healthcare 3 Creating an Informatics Culture 8 Caring for the Patient Not the Computer 12 Future Directions 13 Summary 14 2 Informatics Theory and Practice 20 Maxim Topaz Overview of Theory 20 Critical Theories Supporting Informatics 22 Informatics Specialties within Healthcare 30 Informatics Competencies for Healthcare Practitioners 33 TANIC AND NICA 37 Future Directions 37 Summary 38 3 Effective and Ethical Use of Data and Information 42 Toni Hebda, Kathleen Hunter Overview of Data and Information 42 Using Data for Quality Improvement 44 Data Management 46 Big Data, Data Analytics, and Data Modeling 47 Ethical Concerns with Data and Information Use 52 Future Directions 52 Summary 53 4 Electronic Resources for Healthcare Professionals 58 Brenda Kulhanek Information Literacy 58 Critical Assessment of Online Information 59 Social Media—Responsibilities and Ethical Considerations 61 Healthcare Information and Services 62 Online Services for Healthcare Professionals 64 Professional Organizations and Watchdog Groups 65 Healthcare Websites of Interest for Healthcare Providers 66 ELearning 67 Using Information Technology to Organize and Use Information Effectively 68 Future Directions 70 Summary 70 5 Using Informatics to Support Evidence-Based Practice and Research 73 Melody Rose History 74 Levels of Evidence 75 Applying Information Literacy to Find the Highest Levels of Evidence 77 Contents A01_HEBD1010_06_SE_FM.indd 3 3/16/18 8:36 PM iv Content Integration of EBP into Clinical Systems and Documentation 78 Managing Research Data and Information 80 Creating and Maintaining the Infrastructure to Support Research 81 Ethical and Legal Principles for Handling Data and Information in Research 83 Practices for Collecting and Protecting Research Data 84 Supporting Dissemination of Research Findings 86 Effecting Practice Change 87 Future Directions 88 Summary 89 6 Policy, Legislation, and Regulation Issues for Informatics Practice 94 Sunny Biddle, Jeri A. Milstead The Policy Process 95 Legislation and HIT/Informatics 98 Regulation (Rule-Making) and Implications for Informatics 101 Accreditation 104 Policy Making, Interprofessional Teams, and Informatics 106 Future Directions 108 7 Electronic Health Record Systems 112 Rayne Soriano, Kathleen Hunter Meaningful Use 114 Benefits of EHRSs 119 Current Status of EHRSs 121 Considerations When Implementing the EHRS 123 Future Directions 128 Summary 129 8 Healthcare Information Systems 135 Carolyn Sipes, Jane Brokel Clinical Information Systems 136 Administrative Information Systems 139 Smart Technology 141 Current Topics in Healthcare Information Systems 143 Summary 145 9 Strategic Planning, Project Management, and Health Information Technology Selection 149 Carolyn Sipes Overview of Strategic Planning 150 Information Management Components 152 One Vendor versus Best of Breeds 155 Configurability 156 Interoperability 156 Ease of Use/Usefulness of Systems 156 Planning at the Project Level—The Project Management Process 157 The Informatics Nurse’s Role as Project Manager 161 Essential Skills in Other Advanced Nurse Practice Roles 162 Future Directions 163 Summary 164 10 Improving the Usability of Health Informatics Applications 167 Nancy Staggers Introduction to Usability 168 Definitions of Terms and Interrelationships of Concepts 169 The Goals of Usability 171 A01_HEBD1010_06_SE_FM.indd 4 3/16/18 8:36 PM Content v Information System Security 242 Security Mechanisms 249 Administrative and Personnel Issues 256 Levels of Access 257 Audit Trails 260 Handling and Disposal of Confidential Information 260 Special Considerations with Mobile Computing 262 Security for Wearable Technology/Implanted Devices/Bedside Technology 263 Future Directions 266 Summary 266 14 Information Networks and Information Exchange 271 Jane M. Brokel Introduction 271 Health Information Network Models 272 Clinical Data Networks or Health Information Networks 273 Interoperability 274 International Standards 278 Nationwide Health Information Network 279 Implications of Interoperability 280 Process and Use Cases for Health Information Exchange 280 Key Factors 281 Driving Forces 284 Current Status 285 Obstacles 285 Future Directions 286 Summary 287 Usability and the System Life Cycle 172 Human–Computer Interaction Frameworks 172 Usability Methods 175 Usability Tests 179 Steps in Conducting Usability Tests 183 Future Directions 185 Summary 186 11 System Implementation, Maintenance, and Evaluation 191 Sue Evans System Implementation 192 System Installation 203 System Evaluation 206 Summary 207 12 Workforce Development 210 Diane Humbrecht, Brenda Kulhanek Workforce Population 210 Devising a Workforce Development Preparation Plan 212 Identifying the Scope of Efforts 214 Target Technology and Related Competencies 217 Education Methods 219 Training Resources 225 Evaluating Success 226 When Information Technology Fails (Training on Backup Procedures) 228 Future Directions 229 Summary 229 13 Information Security and Confidentiality 238 Ami Bhatt, Patricia Mulberger Privacy, Confidentiality, Security, and Consent 239 A01_HEBD1010_06_SE_FM.indd 5 3/16/18 8:36 PM vi Content 15 The Role of Standardized Terminology and Language in Informatics 293 Susan Matney Introduction to Terminology 293 Languages and Classification 297 Benefits of Implementing Standardized Terminologies 309 National Healthcare Reporting Requirements 312 Issues and Concerns 313 Future Directions 313 Summary 314 16 Continuity Planning and Management (Disaster Recovery) 320 Carolyn S. Harmon Introduction and Background 320 What Is Continuity Planning? 321 Steps in the Developing a Preparedness Program 324 Advantages of Continuity Planning 328 Disasters Versus System Failure 329 Continuity and Recovery Options 329 Planning Pitfalls 337 Using Post-Disaster Feedback to Improve Planning 338 Legal and Accreditation Requirements 338 Future Directions 340 Summary 340 17 Using Informatics to Educate 343 Diane A. Anderson, Julie McAfooes, Rebecca J. Sisk Why Informatics? 344 Preparing the Learner 344 Educational Software Sources 344 Barriers and Benefits 345 Necessary Tools 346 Simulation and Virtual Learning Environments 354 Future Directions 363 Summary 363 18 Consumer Health Informatics 370 Melody Rose, Toni Hebda Evolution 371 Driving Forces 372 Issues 372 Consumer Health Informatics Applications 377 The Role of the Informatics Nurse with CHI 385 The Future of CHI 388 Summary 389 19 Connected Healthcare (Telehealth and Technology-Enabled Healthcare) 398 Lisa Eisele Introduction 398 History of Connected Health 399 Current State 400 Driving Forces 400 Connected Health Modalities 403 Implications for Practitioners 408 The Role of the INS in Connected Health 412 Future Directions 413 Summary 414 20 Public Health Informatics 418 Marisa L. Wilson Introduction 418 Exploring Public Heath 419 Public Health Mandate 419 A01_HEBD1010_06_SE_FM.indd 6 3/16/18 8:36 PM Content vii Public Health Informatics 422 Public Policy Driving Informatics Change 425 Current Public Health Informatics Systems 426 New Technological Sources of Public Health Information 428 Future Directions 430 Summary 432 Appendix A: Hardware and Software 435 Athena Fernandes Appendix B: The Internet and the Worldwide Web 439 Athena Fernandes Appendix C: An Overview of Tools for the Informatics Nurse 441 Carolyn Sipes Glossary 446 Index 454 A01_HEBD1010_06_SE_FM.indd 7 3/16/18 8:36 PM This page intentionally left blank A01_PERL5624_08_GE_FM.indd 24 2/12/18 2:58 PM ix T he idea for Handbook of Informatics for Nurses & Healthcare Professionals first came from the realiza- tion that there were few resources that provided practical information about computer applications and information systems in healthcare. From its inception, this book served as a guide for nurses and other health- care professionals who needed to learn how to adapt and use computer applications and informatics in the work- place. Over time, this text became a reliable resource for students in a variety of healthcare professions who needed to develop informatics competencies. This book serves undergraduates who need a basic understanding, as well as those who require more depth, such as infor- matics nurse specialists, clinical nurse leaders, doctoral students, and other healthcare professionals. After a thorough revision in response to reviewers and users of the book, the sixth edition reflects the rapid changes in healthcare information technology (HIT) and informatics. The authors endeavour to provide an understanding of the concepts, skills, and tasks that are needed for healthcare professionals today and to achieve the federal government’s national information technology goals to help transform healthcare delivery. The sixth edition builds upon the expertise pro- vided by contributors currently involved in day-to-day informatics practice, education, and research. Both the primary editors and the contributors share an avid inter- est and involvement in HIT and informatics, as well as experience in the field, involvement in informatics groups, and a legacy of national and international pre- sentations and scholarly publications. New to This Edition • New! All chapters thoroughly revised to reflect the current and evolving practice of health information technology and informatics • New! Chapter on informatics theory and prac- tice connects theoretical concepts to applications (chapter 2) • New! Coverage of technology and caring and their symbiotic relationship • New! Content on ethical use of information lays encompasses appropriate and inappropriate behav- iour and actions, and of right and wrong. • New! Information on analytics and data science that explains how Big Data applies to healthcare • New! Cutting-edge content on wearable and mobile technology security, and its impact on nursing and patient care • New! Academic electronic health record resources and the role they play in educating the next generation of healthcare providers on documentation principles • New! Hardware and software appendix (appendix A) • New! Guide to the Internet (appendix B) • New! An Overview of Tools for the Informatics Nurse (appendix C) Changes to This Edition • The sixth edition streamlines content by combining chapters with topics that fit together, and shifting hardware, software, and information on the Inter- net to new appendices. • This edition reworks previous content on informa- tion systems training and presents it within the context of workforce development. The content still retains the emphasis upon privacy and confidential- ity, introduction of information policies, educational methods and resources. New content on evaluation models and training on backup procedures has also been added. • Former content on integration, interoperability and health information exchange is now presented within the context of information networks and information exchange. • Moves from defining evidence-based practice to a discussion of levels of evidence and using informat- ics to support evidence-based practice and research. • Separate chapters on policy, legislation, regulatory, reimbursement, and accreditation issues were com- bined to better show the connection among these Preface A01_HEBD1010_06_SE_FM.indd 9 3/16/18 8:36 PM x Preface areas and the relationship between them and infor- mation system design and use. • Experts from various health disciplines cover the latest on the interprofessional aspects of infor- matics with more emphasis on interdisciplinary approaches. • Increases focus on current electronic health record issues while decreasing coverage of the historical evolution of EHRs. • Highlights strategic planning and project management. • Underscores the importance of patient engagement and shared decision making. • Expands content on simulation and virtual learning environments. Hallmark Features Learning Objectives—Learning Objectives appear at the beginning of each chapter and identify what readers can expect to learn in the chapter. Future Directions—As the last section in each chapter, Future Directions forecasts how the topic covered in the chapter might evolve in the upcoming years. Case Study Exercises—Case studies at the end of each chapter discuss common, real-life appli- cations, which review and reinforce the concepts presented in the chapter. Summary—The Summary at the end of each chapter highlights the key concepts and information from the chapter to assist in the review. References—Resources used in the chapter appear at the end. Glossary—The glossary familiarizes read- ers with the vocabulary used in this book and in healthcare informatics. We recognize that healthcare professionals have varying degrees of computer and informatics knowledge. This book does not assume that the reader has prior knowledge of computers. All computer terms are defined in the chapter, in the glossary at the end of the book, and on the Online Student Resources Web site. Organization The book is divided into three sections: Information and Informatics, Information Systems Development Life Cycle, and Specialty Applications. The major themes of privacy, confidentiality, and information security are woven throughout the book. Likewise, project manage- ment is a concept introduced in the strategic planning chapter and carried through other chapters. Chapters include content on the role of the informatics profes- sional, future directions relative to the topic, summary bullet points, and a case study. Section I: Information and Informatics This section provides a foundation for why information and informatics are important to healthcare. It details the relationship between policy, legislation, regulation and accreditation and reimbursement and information system use. • Chapter 1: Provides a definition of informatics and its significance for healthcare, discusses healthcare professionals as knowledge workers, addresses the need for uniform data and the relationship between data, big data, and evidence. This chapter also addresses the increased prevalence of information technology in healthcare, major issues in healthcare that are driving the adoption of information tech- nology, what is necessary to create an informatics culture, and includes a special section on caring and technology. • Chapter 2: Provides information on informatics theory and practice, and nursing informatics as a discipline. • Chapter 3: Emphasizes effective and ethical use of data and information, and includes a discussion of big data challenges and issues. Data characteristics, types, integrity, and management are covered. Cli- nician and informaticist roles pertaining to this area are discussed. • Chapter 4: Addresses electronic resources for healthcare professionals, basic concepts and appli- cations of the Internet, including criteria for evalu- ating the quality of online information. • Chapter 5: Discusses informatics to support evidence-based practice and research. Concepts include levels of evidence, information literacy, managing research data and information, creating A01_HEBD1010_06_SE_FM.indd 10 3/16/18 8:36 PM Preface xi and maintaining the infrastructure needed to sup- port research, dissemination of evidence, and effect- ing practice change. • Chapter 6: Examines the relationship between pol- icy, legislation, accreditation, reimbursement and HIT design and use. • Chapter 7: Provides information on electronic health records including definition, components, incentives for adoption, benefits, current status, selection criteria, implications for collection of meaningful data and big data, current issues, and future directions. • Chapter 8: Provides an overview of types of health- care information systems, including clinical infor- mation systems and administrative information systems, as well as decision support, knowledge representation, and smart data. Section II: Information Systems Development Life Cycle This section covers information and issues related to the information systems development life cycle. • Chapter 9 This chapter discusses the importance of strategic planning for information management, HIT acquisition and use and provides an overview of project management and information system selection considerations. The role of informatics professionals, particularly informatics nurse spe- cialists, in the planning process and project manage- ment are addressed, as is the process to introduce change. • Chapter 10: Addresses the concepts of usability and health informatics applications inclusive of the role that usability plays in the system life cycle and methods of usability assessment. • Chapter 11: Covers information system implemen- tation, maintenance, and evaluation. • Chapter 12: Provides a comprehensive look at workforce development in relation to health infor- mation technology use. • Chapter 13: Discusses information security and confidentiality, including practical information on ways to protect information housed in informa- tion systems and on mobile devices and addresses security for wearable and implantable information technology. • Chapter 14: Provides detailed information about health information exchanges. • Chapter 15: Provides an overview of the role of standardized terminology and language in infor- matics. Also includes an outline of individual lan- guages and classifications used in healthcare. • Chapter 16: Discusses the relationship between strategic planning for the organization and the sig- nificance of maintaining uninterrupted operations for patient care. Also touches on legal requirements to maintain and restore information. Much of this chapter is geared for the professional working in information services. Section III: Specialty Applications This section covers specialty applications of informatics. • Chapter 17: Details ways that information tech- nology and informatics can support education of healthcare professionals, including sections on sim- ulation and virtual learning environments. • Chapter 18: Emphasizes the relationship between health and information literacy, patient engage- ment, shared decision-making, changing healthcare delivery models, patient satisfaction, outcomes, and healthcare reform. Discusses applications of con- sumer health informatics. • Chapter 19: Examines telehealth and connected healthcare applications, starting with a historical perspective and including driving forces, appli- cations, and implications for providers as well as informatics professionals. • Chapter 20: Explores public health informatics and its use to maintain and improve population health. Three appendices are included. Appendix A pro- vides basic information on hardware and software for the reader who needs a better understanding of this area. Appendix B provides information on the Internet. Appendix C provides an overview of some tools for the informatics nurse. Instructor Resources Lecture PowerPoint showcases key points for each chapter. Test Generator offers question items, making test creation quick and simple. A01_HEBD1010_06_SE_FM.indd 11 3/16/18 8:36 PM xii Preface Student Resources New! eText offers a rich and engaging experi- ence with interactive exercises. Readers can ac- cess online or via the Pearson eText app. Note: Faculty can opt to package an eText access code card with the print textbook, or students can purchase access to the eText online. Notice Care has been taken to confirm the accuracy of information pre- sented in this book. The authors, editors, and the publisher, however, cannot accept any responsibility for errors or omissions or for conse- quences from application of the information in this book and make no warranty, express or implied, with respect to its contents. A01_HEBD1010_06_SE_FM.indd 12 3/16/18 8:36 PM xiii S pecial thanks to Kathy Hunter, who agreed to join me on this 6th edition, lending her knowledge, insights, and support when I most needed it and never said “no” despite her many other commitments. A special thanks to Patricia Czar, RN, without whom there would be no Handbook of Informatics for Nurses & Healthcare Professionals today. Pat actively contributed to the book from the original outline through to the present, provid- ing her knowledge, insights, organizational skills, support, and friendship. Pat was active in informatics for more than 25 years, serving as manager of clini- cal systems at a major medical center where she was responsible for planning, design, implementation, and ongoing support for all of the clinical information systems. Pat was also active in several informatics groups, presented nationally and internationally, and served as a mentor for many nursing and health infor- matics students. She is now fully retired and enjoying time with her family. We acknowledge our gratitude to our loved ones for their support as we wrote and revised this book. We are grateful and excited to have work from our contributors who graciously shared their knowledge and expertise for this edi- tion. We are grateful to our co-workers and professional colleagues who provided encouragement and support throughout the process of conceiving and writing this book. We appreciate the many helpful comments offered by our reviewers. Finally, we thank Lisa Rahn, Michael Giacobbe, Susan Hannahs, Daniel Knott, Taylor Scuglik, and all of the persons who worked on the production of this edi- tion for their encouragement, suggestions, and support. Thank You T his edition brings in work from multiple contributors for a robust coverage of topics throughout the book. We thank them for their time and expertise. We would also like to thank all of the reviewers who carefully looked at the entire manuscript. You have helped shape this book to become a more useful text for everyone. Acknowledgments A01_HEBD1010_06_SE_FM.indd 13 3/16/18 8:36 PM This page intentionally left blank A01_PERL5624_08_GE_FM.indd 24 2/12/18 2:58 PM Contributors Diane A. Anderson, DNP, MSN, RN, CNE Chapter 17: Using Informatics to Educate Associate Professor, MSN Specialty Tracks ~ Nurse Educator, Chamberlain College, Downers Grove, IL Ami Bhatt, DNP, MBA, RN, CHPN, CHCI Chapter 13: Information Security and Confidentiality Dr. Bhatt is currently enrolled in the DNP to PhD program at University of Nevada, Las Vegas, NV Sunny Biddle, MSN, RN Chapter 6: Policy, Legislation, and Regulation Issues for Informatics Practice Circulating Nurse in the Operating Room at Genesis Healthcare in Zanesville, OH and Clinical Instructor for Central Ohio Technical College in Newark, OH Jane M. Brokel, PhD, RN, FNI Chapter 8: Healthcare Information Systems Chapter 14: Information Networks and Information Exchange Section Instructor at Simmons College, Boston, MA Adjunct faculty for the University of Iowa College of Nursing, Iowa, City, IA Jennifer A. Brown, MSN, RN, HNB-BC Chapter 1: An Overview of Informatics in Healthcare Faculty, Bronson School of Nursing at Western Michigan University in Kalamazoo, Michigan in the undergraduate and RN-BSN programs. Lisa Eisele, MSN, RN Chapter 19: Connected Healthcare (Telehealth and Technology-enabled healthcare) Chief - Quality, Performance & Risk Management Manchester VA Medical Center, Manchester VA Sue Evans, MSN RN-BC Chapter 11: System Implementation, Maintenance, and Evaluation Informatics Nurse II University of Pittsburgh Medical Center East, Monroeville, PA Athena Fernandes DNP, MSN, RN-BC Appendix A: Hardware and Software Appendix B: A Guide to the Internet and World Wide Web Senior Physician Systems Analyst, Penn Medicine Chester County Hospital, West Chester, PA Carolyn S. Harmon, DNP, RN-BC Chapter 16: Continuity Planning and Management Clinical Assistant Professor and Program Director for the Masters of Nursing Informatics and the Masters of Nursing Administration at University of South Carolina, Columbia, SC Toni Hebda, PhD, RN-BC, MSIS, CNE Chapter 3: Effective and Ethical Use of Data and Information Chapter 18: Consumer Health Informatics Professor, Chamberlain College of Nursing MSN Program, Downers Grove, IL Taryn Hill, PhD, RN Caring for the Patient Not the Computer in Chapter 1: An Overview of Informatics in Healthcare Dean of Academic Affairs for Chamberlain College of Nursing, Columbus, OH Diane Humbrecht, DNP, RN Chapter 12: Workforce Development Chief Nursing Informatics Officer, Abington Jefferson Health, Abington, PA Kathleen Hunter, PhD, RN-BC, CNE Chapter 3: Effective and Ethical Use of Data and Information Chapter 7: Electronic Health Record Systems Professor, Chamberlain College of Nursing MSN Program, Downers Grove, IL Brenda Kulhanek, PhD, MSN, MS, RN-BC Chapter 4: Electronic Resources for Healthcare Professionals Chapter 12: Workforce Development AVP of Clinical Education for HCA in Nashville, TN xv A01_HEBD1010_06_SE_FM.indd 15 3/16/18 8:36 PM xvi Contributors Susan Matney, PhD, RN-C, FAAN Chapter 15: The Role of Standardized Terminology and Language in Informatics Senior Medical Informaticist, Intermountain Healthcare, Murray, UT Julie McAfooes, MS, RN-BC, CNE, ANEF, FAAN High-fidelity simulation, software, support, and certification in Chapter 17: Using Informatics to Educate Web Development Manager for the online RN-to-BSN Option at the Chamberlain of Nursing, Downers Grove, IL Jeri A. Milstead, PhD, RN, NEA-BC, FAAN Chapter 6: Policy, Legislation, and Regulation Issues for Informatics Practice Professor and Dean Emerita, University of Toledo College of Nursing, Toledo, OH Patricia Mulberger, MSN, RN-BC Special Considerations with Mobile Computing in Chapter 13: Information Security and Confidentiality Clinical Informatics Quality Supervisor, Kalispell Regional Healthcare, Kalispell MT Melody Rose, DNP, RN Chapter 5: Using Informatics to Support Evidence-based Practice and Research Chapter 18: Consumer Health Informatics Assistant Professor of Nursing. Cumberland University Jeanette C. Rudy School of Nursing, Lebanon, TN Carolyn Sipes, PhD, CNS, APN, PMP, RN-BC Chapter 8: Healthcare Information Systems Chapter 9: Strategic Planning, Project Management, and Health Information Technology (IT) Selection Appendix C: An Overview of Tools for the …