This is the task of analyzing a case study. The case is called How are Eastern Europeans perceived by the West. - Business Finance
Use APA format for fonts and citations. The Title page and Reference page is not counted against the maximum 2 page case analysis rule. Follow the case analysis template, but write this assignment in complete paragraphs for each section. Case studies and more specific formats will be sent to you as attachments.
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FORMAT FOR WRITTEN CASE ANALYSIS
Required Sections
I. Executive Summary
II. Identification of Key
Stakeholders
III. Statement of the Problem
IV. Causes of the Problem
V. Suggestions
VI. Recommended Solution,
Implementation and
Justification
Guidelines
One to two paragraphs in length
Summarize the critical events from the case that will be covered in the analysis
Briefly identify the major problems facing the main player
Summarize the recommended plan of action and include a brief justification of the recommended plan
Identify the key players in the case
Include stakeholders who are impacted because of the critical events
For each key player, identify events in the case that the stakeholder finds troublesome and would consider a
problem; in doing so, quote the case
State the problems facing the main player
Identify and link the symptoms and root causes of the problems
Differentiate short term from long term problems
Conclude with the decision facing the main player
Provide a detailed analysis of the problems identified in the Statement of the Problem
In the analysis, apply theories and models from the text and/or readings
Support conclusions and /or assumptions with specific references to the case and/or the readings
Identify criteria against which you evaluate alternative solutions (i.e. time for implementation, tangible costs,
acceptability to management)
Include two or three possible alternative solutions
Evaluate the pros and cons of each alternative against the criteria listed
Suggest additional pros/cons if appropriate
Using models and theories, identify why you chose these suggestions – how it would work and why
Identify who, what, when, and how in your recommended plan of action
Solution and implementation should address the problems and causes identified in the previous section
The recommended plan should include a contingency plan(s) to back up the ‘ideal’ course of action
Describe the difficulties you expect to encounter in actually implementing the course of action
under consideration, including how implementing the course of action you propose may create
new problems.
Follow APA format.
Do not quote definitions from the text or outside sources. Synthesize sources to support points, provide proper in-text citations and references. Quote critical lines
from the case as evidence.
CASE STUDY
How are Eastern Europeans perceived by the West?
Since the collapse of communism in 1989 in Eastern European countries (such as
Bosnia, Bulgaria, Romania, Serbia, Russia, Poland, the Czech Republic, Slovenia,
etc.), there have been heated debates in the public spheres about issues such as how
Eastern Europeans are perceived by the West. After the fall of the Roman Empire,
the Western European regionsbecame more economically and politically powerful,
whereas much of Eastern Europe was subordinated to the rule of the imperial
powersand relegated to inferiorsocial positions. As is often the case, the dominant
population developed explanations in the form of stereotypesto explain and justify
the power imbalanceand the subjugation ofEastern Europeans. Eastern Europe
tends to be associated with being backward, lazy, poor, or inferior. Findings from
one survey revealed that respondents from Western Europe associated their Eastern
neighbours with attributes like greyness, coldness, alcohol, poverty, unhappiness,
melancholy, sadness, crime, corruption, and chaos (Hall, 1991).
On the other hand, Eastern European countries see Western Europeans as
heartless, efficiency-driven, and soulless. In Slovenia, a popular saying illustrates
their assumptions about the West: ‘In heaven, the police are British, the cooks are
French, the engineers are German, the administrators are Swiss, and the lovers are
Italian’. However, ‘in hell, the police are German, the cooks are British, the
engineers are Italian, the administrators are French, and the lovers are Swiss.’ This
popular saying also reveals our commonly held stereotypes: Britons are perceived
as logical and systematic; French people are seen as having a delicious cuisine; the
Germans are often portrayed as efficient and hardworking; the Swiss are seen as
well organized; and the Italians are believed to be warm and emotional.
Maria Todorova (1997), a Bulgarian scholar, argues that Western Europeans
have historically created the image of Eastern Europe and the regions of the
Balkans, including countries such as Serbia, Bulgaria, Romania, Albania,
Montenegro, and so forth, as the land of violence, primitiveness, bloodshed, and
lawlessness. She believes that such negative stereotypes of Eastern Europeans,
specifically, of people from the Balkans, are influenced by the media, popular
culture, and especially literature. Those cultural products contribute to creating an
image of the Balkans as mystical but dangerous and traditional. Most mainstream
cultural texts tend to rely on stereotypes and clichés in their representations of ‘us’
(the civilized West) and ‘them’ (the uncivilized East). For example, the famous
novel Dracula, written by an English/Irish writer Bram Stoker in 1897, displays
British perceptions and stereotypes of eastern Europeans, depicting them as
uncivilized and barbaric – a potential threat to the civilized British culture.
156
Since the fall of the Berlin Wall and the collapse of the Soviet Union, 28
countries have emerged out of the eight former communist countries in Central and
Eastern Europe (CEE). Different research projects in the last couple of years
indeed show that Eastern Europeans are still predominantly perceived by their
Western counterparts through stereotypes, such as laziness, backwardness, and
violence. Despite the expansion of the European Union towards eastern regions,
including countries like Poland, Slovenia, Bulgaria, and Romania, Western
European perceptions of the new member states to the east tend to be monolithic
and unchanged (Volčič, 2008).
Nevertheless, the newly emerged countries have been engaging in a range of
public campaigns during the past 18 years in order to change the negative
perceptions or stereotypes that the West have about them into positive ones. They
want the West to perceive them as countries with democracy, political stability, and
a strong market economy. Many Eastern European countries now attempt to project
themselves as cultural, artistic, affordable, modern, sunny, and welcoming places.
For example, public campaigns employ attractive slogans: in Serbia, Serbia is the
Guardian of Time; in Macedonia, Come to Macedonia and Your Heart Will
Remain Here; in Slovenia, On the Sunny Side of the Alps; in Croatia,
Mediterranean as It Once Was; in Montenegro, The Pearl of the Mediterranean;
in Bosnia, The Old Europe.
Governments also utilizes mass media channels to change negative stereotypes
about Eastern European countries. In 2004, the Romanian government backed what
was the country’s first long-term campaign to change the image of Romania in the
West. A comprehensive project, called Romania: Simply Surprising, was
developed to present Romania as a modern, multicultural, democratic country. TV
channels were utilized to advertise the four major Romanian ‘assets’: Bucharest,
Transylvania, the churches of Bukovina, and Maramures, as well as the Black Sea
coast. Similarly, in Bulgaria, the mass media played a role in influencing
perceptions of Eastern Europe. For example, in 2007, a 45-second commercial
with the slogan Open Doors to Open Hearts appeared on CNN as part of the
‘changing perception’ campaign to promote Bulgaria as an attractive tourism
destination. It is hoped that public campaigns and media products can change
negative perceptions and reduce negative stereotypes about Eastern Europe.
References
Hall, Derek (ed) (1991) Tourism and Economic Development in Eastern Europe
and the Soviet Union. London: Belhaven.
Todorova, Maria (1997) Imagining the Balkans. New York: Oxford University
157
Press.
Volčič, Zala (2008) ‘Former Yugoslavia on the World Wide Web:
commercialization and branding of nation-states’, International Communication
Gazette, 70(5): 395–413.
Questions for discussion
1. What are some of the negative stereotypes about Eastern Europeans?
2. What are the major sources of those negative stereotypes? What roles do mass
media play in creating and reinforcing stereotypes?
3. What do you think are the potential consequences of negative stereotypes
against certain groups of people?
4. Eastern Europeans are often grouped together as all being the same – of one
culture. Could you use implicit consistency theory to explain this phenomenon?
5. What kind of strategies would you suggest to overcome prejudice and
stereotypes against Eastern European countries?
FURTHER READINGS
All articles listed next to the mouse icon below can be accessed for free on the
book’s companion website: https://study.sagepub.com/liu2e
Attribution and implicit personality theory
Freeman, Jonathan B., Yina Ma, Shihui Han and Nalini Ambady (2013) ‘Influences
of culture and visual context on real-time social categorization’, Journal of
Experimental Social Psychology, 49: 206–210.
This paper reported a study on the extent to which Chinese and Americans relied on
visual context in social categorization. American and Chinese participants were
presented with faces varying along a white–Asian morph continuum either in
American, neutral, or Chinese contexts. The results show that context systematically
influences social categorization, sometimes altering categorization responses and at
other times only temporarily altering the process. Further, the timing of contextual
influences differs by culture. The findings highlight the role of contextual and
cultural factors in social categorization.
Peng, Kaiping and Eric Knowles (2003) ‘Culture, ethnicity and the
attribution of physical causality’, Personality and Social Psychology
Bulletin, 29: 1272–1284.
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