Fluent Essays

~ Post a message that explains, from your perspective, where information technology, including e-commerce, has been and where it will go in the next five years. In addition, describe from a biblical worldview how businesses can reach and serve their consumers online. How does information technology and data help improve the daily operations of a business?Two (2) response posts ranging from 75-125 wordsPosts to respond too are attached below as well as my response to the discussion post.This weeks study -----------Baltzan, P. (2017). Business Driven Technology (7th ed.). New York, NY: McGraw-Hill Irwin.(ISBN 978-1-259-56732-2)]Read: Baltzan, Chapters 1-3 busn_420_w1_responses.docx busn_420_w1_db.docx Unformatted Attachment Preview Post #1 - Jackson Campbell Ecommerce has been one of the biggest proponents to the globalization of business. It and other technological advancements have aided man in gathering data and learning how to better serve one another. Information systems aide firms in making smarter information-backed decisions with the use of information technology. “Firms commonly invest in information technology (IT) to innovate processes and achieve enterprise-wide cost reductions. A recent survey of more than 2,000 chief information officers (CIOs), representing a total IT budget of 230 billion USD, placed cost reduction, efficiency, operational results, and business processes improvement among the top 10 business goals for IT investments (Gartner Group 2013).” (Konstantinos 2017) Information technology has rapidly evolved within the past years creating immense volumes of data, and a need for information workers. I believe that previously, information technology was seen as a beneficial aid in a businesses skillset, but today it is almost a requirement. Keeping up to speed with emerging technology can be the deciding factor in a businesss success. Customers have a set of expectations that producers must meet or they will be replaced by a more competent firm. Information technology has brought a lot of power into the hands of businesses. For example, ecommerce has made it easier than ever before to gain customer insights from consumers all around the world. With this digital trend I feel that privacy will become a big concern in years to come. Consumers are continually tracked and studied over the internet in order for firms to gain competitive advantage. Businesses should use information to better serve their customers by providing products and services that truly enrich their lives. I feel that many firms place profit before people, and would rather create a viral product than a very good product. IT and data grant firms valuable information that can help them to streamline processes, create better products/services, connect with consumers, unite their individual departments, and make wiser decisions across the board. Dwivedi, Y. K., Wastell, D., Laumer, S., Henriksen, H. Z., Myers, M. D., Bunker, D., … Srivastava, S. C. (2014). Research on information systems failures and successes: Status update and future directions. Information Systems Frontiers, 17(1), 143–157. doi: 10.1007/s10796-014-9500-y Trantopoulos, K., Krogh, G. V., Wallin, M. W., & Woerter, M. (2017). External Knowledge and Information Technology: Implications for Process Innovation Performance. MIS Quarterly, 41(1), 287–300. doi: 10.25300/misq/2017/41.1.15 Post #2 – Luke T. Technology began as more of a digital filing system where data can be stored on a hard drive rather than on paper in a filing cabinet. Then the advances in electronic communication with email and the internet revolutionized business. Today, Information technology (IT) has become an important component of doing business for many firms and now represents the single largest category of capital investment in the United States (Wimble, Singh, & Phillips, 2017). Technology has morphed from the information we store to a tool we rely on for an increasing number of tasks: grocery grabbing, lunch buying, presentation delivering, task completing, and much, much more. In most recent years, the advent of mobile technology has made a huge impact, especially in point-of-sale transactions such as shopping, eating, and transportation. The future of technology is the Internet of Things, where smart data is transferred all around us. IoT is transforming our world into a living information system as we control our intelligent lighting from our smartphone to a daily health check from our smart toothbrush (Baltzan, 2017, p. 7). A perfect example of this is in retail and restaurants where inventory and ordering new stock is a significant part of a managers job. With big data and the Internet of Things, a computer can auto-order new inventory based on current stock and sales predictions. Counting inventory at the end of the month could be done with a phone rather than a calculator. For the consumer, this would mean being able to search for a specific product and have near-field communications lead you step-by-step to the product youre searching for. There are more companies in e-commerce now than ever before. There are many risks associated with e-commerce, such as false advertising, fraud, and identity theft (Sabou, Avram-Pop, & Zima, 2017). A Christian e-commerce business should be characterized by honest advertising, clear delivery promises, and safe data practices. This means being trustworthy, as the Bible says, These are the things that you shall do: Speak the truth to one another; render in your gates judgments that are true and make for peace; do not devise evil in your hearts against one another, and love no false oath, for all these things I hate, declares the Lord.” (Zechariah 8:16-17). These principles apply to business today as much as they did when they were written. Baltzan, P. (2017). Business driven technology. New York, NY: McGraw-Hill Education. Wimble, M., Singh, H., & Phillips, B. (2017). A multilevel model of information technology value. The Journal of Computer Information Systems, 57(3), 201-207. doi:http://dx.doi.org.ezproxy.regent.edu:2048/10.1080/08874417.2016.1183994 Sabou, S., Avram-Pop, B., & Zima, L. A. (2017). THE IMPACT OF THE PROBLEMS FACED BY ONLINE CUSTOMERS ON ECOMMERCE. Studia Universitatis Babes-Bolyai, 62(2), 77-88. doi:http://dx.doi.org.ezproxy.regent.edu:2048/10.1515/subboec-2017-0010 Reply Quote Email Author Running head: INFORMATION TECHNOLOGY NOW AND IN THE FUTURE Information Technology Now and in the Future Student’s Name Institutional Affiliation 1 INFORMATION TECHNOLOGY NOW AND IN THE FUTURE 2 Information Technology Now and in the Future Information Technology (IT) has developed to become an influential force in daily activities. It has revolutionized many aspects of life, including business and communication. For instance, IT is the dominant force behind the growth of e-commerce. It is undeniable that IT solutions have become prerequisites for business success in the contemporary world, as organizations of all sizes are applying these applications to build their consumer base, penetrate new markets, learn business insights, and streamline their processes. Additionally, management of information enables businesses to enhance the flow between supply chain management activities hence amplified profitability (Baltzan, 2017). Organizations, such as Amazon and Netflix, exemplify IT as the key to success in the modern world (Baltzan, 2017). In the next five years, IT will advance further to accommodate the emerging demands of the emerging consumer and businesses alike. From the Biblical worldview, businesses are justified to reach and serve consumers globally with the help of information systems, especially if they are in support of the cause of the gospel. Christians believe the gospel should be proclaimed across the world for every individual to be a testimony and a beneficiary of the teachings. In fact, numerous religious websites providing services and products related to religion have been established (Rawat, Upadhayay, & Tiwari, 2013). Christianitytoday.com is among the most popular religious websites with the potential to lure consumers interested in religious products and services (Rawat, Upadhayay, & Tiwari, 2013). Indeed, technology and data are assisting organizations in making speedy, informed decisions, predicting consumer behaviors, accessing consumer data, and streamlining processes involved in daily operations (Wang & Hajli, 2017). Therefore, IT is invaluable in facilitating operations in modern agencies. INFORMATION TECHNOLOGY NOW AND IN THE FUTURE Conclusively, IT occupies prestigious status in the present-day world, given the influence it has in the various spheres of living. IT solutions have mainly changed the way organizations conduct their business and are behind the expansion of the e-commerce sector. The future of IT will be characterized by further information system innovations directed to satisfy the dynamic needs of the modern consumer. 3 INFORMATION TECHNOLOGY NOW AND IN THE FUTURE References Baltzan, P. (2017). Business Driven Technology (7th ed.). New York, NY: McGraw-Hill Irwin. Rawat, K. P., Upadhayay, A., & Tiwari, A. K. (2013). Significant success factors of ecommerce exterior factors proceeding to the situation of corporate sectors. International Journal of Advanced Research in Computer Science and Software Engineering, 3(7). Wang, Y., & Hajli, N. (2017). Exploring the path to big data analytics success in healthcare. Journal of Business Research, 70, 287-299. 4 ... Purchase answer to see full attachment