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NZDB 6210 Applied Leadership and Management
Learning Outcomes
Learning Outcome 1
• Manage and lead people to enable them to achieve personal and
business entity’s goals.
Learning Outcome 2
• Engage stakeholders including employees/team members to
efficiently and effectively achieve the business entity’s goals.
Key Elements
a) Information is researched, evaluated and communicated to
stakeholders during the leadership and management of people in
accordance with the business entity’s requirements.
Recap from last week
• Leadership theories and styles
Homework reading feedback and discussion
• Leadership theory past, present and future
Leadership framework
A set of principles defining what managers must know and must do.
The leadership framework:
• incorporates practices essential for managers at all levels, from frontline
managers to middle management and executives.
• addresses leadership in a holistic manner at the individual, team and
organisational levels.
• defines the requirements for leadership and sets practical and consistent
standards expected of managers.
• provides a toolkit of principles that managers and teams can quickly use to
address day-to-day challenges.
• simplifies leadership as something everyone can understand and contribute
towards.
Key elements for effective leadership
• Leading people
• Leading yourself
• Leading the organisation
Leading people
1. Provide a safe working environment
2. Create effective roles and fill them with good people
3. Effectively assign and assess work
4. Develop team capability
5. Recognise and reward work
6. Build teamwork
7. Enable continuous improvement and lead change
Leading yourself
1. Understand your role
2. Understand and respect the role of other
3. Manage relationships
4. Develop important managerial leadership skills &
behaviours
5. Apply the framework
Leading the organisation
1. Implement business strategy
2. Design the organisation
3. Design & maintain productive systems of work
4. Enable systemic trust & fairness
5. Build workforce capability
6. Manage strategic relationships
Research - Task 1
Work in pairs
Research on the following leaders and discuss their leadership
styles:
• Indra Nooyi
• Mahatma Gandhi
• Donald Trump
• Jacinda Ardern
• Richard Bransen
• Present your findings to rest of the class.
Task 2
• Suppose you are the CEO of a medium size company which produces
confectionary.
• Your company is going to expand in the international market.
• You have to address your staff at the annual function.
• Prepare a speech for 2-5 mins where your main purpose is to
motivate your staff.
• Deliver the speech to your classmates.
References
• https://www.theleadershipframework.com.au/the-leadershipframework.html
• Koontz, H. and C. O’Donnell. “Management: A System of Contingency
Analysis of Managerial Functions”. McGraw-Hill, New York, 1976.
NZDB 6210 Applied Leadership and Management
Learning Outcomes
Learning Outcome 1
• Manage and lead people to enable them to achieve personal and
business entity’s goals.
Key Elements
c) Knowledge of the business is applied to lead and manage people for
efficient and effective performance of the business entity.
• Knowledge of leadership frameworks and approaches;
• Relevant knowledge of operations, accounting, sales and marketing, human
resources, risk management is applied in the leadership and management of
people.
Recap from last week
• Performance management systems
• Aligning of performance management with
organisation’s vision and mission
• Role of a manager in performance management
Leadership
Leadership is influencing people so that they will strive
willingly towards the achievement of group goals.
Leadership is a function of knowing yourself, having a
vision that is well communicated, building trust among
colleagues, and taking effective action to realize your
own leadership potential.
Prof. Warren Bennis
• In most cases, people will perform at about 60\% of their potential
with no leadership at all
• Thus, an additional 40\% can be realized if effective leadership is
available
Discussion
In pairs
• Discuss examples you have come across of strong and
weak leadership
• You can use examples from employment, academic
studies or participation in sports clubs and societies
Early Leadership Theories
Great Man Theories
• Leaders are exceptional people, born with innate qualities, destined
to lead
• Term man was intentional - concept was primarily male, military and
Western
Trait Theories
• Research on traits or qualities associated with leadership are
numerous
• Traits are hard to measure. For example, how do we measure honesty
or integrity?
Modern Leadership Theories
Functional Theories (John Adair, Action Centred Leadership, 1970)
Leader is concerned with the interaction of 3 areas:
• Task – goal setting, methods and process
• Team – effective interaction/communication,
clarify roles, team morale
• Individual – attention to behaviour, feelings,
coaching, CPD
Modern Leadership Theories Cont.
Behaviourist Theories (Blake and Mouton, Managerial grid, 1964)
• Leaders behaviour and actions, rather than their traits and skills e.g.
production orientated or people orientated
• Different leadership behaviours categorised as ‘leadership styles’ e.g.
autocratic, persuasive, consultative, democratic
• Doesn’t provide guide to effective leadership in different situations
Modern Leadership Theories Cont.
Situational/contingency Leadership (Hersey-Blanchard, 1970/80)
Leadership style changes according to the situation‘ and in response to the
individuals being managed – their competency and motivation
Competency
Low competence
Some competence
High competence
High
competence
Variable
Unable and unwilling commitment/
or insecure
Unable but willing or
motivated
Variable commitment/
Able but unwilling or
insecure
High commitment/
DIRECTIVE
COACHING
SUPPORTIVE
DELEGATORY
(Telling)
(Selling)
(Participating)
(Observing)
Low commitment/
Motivation
Leadership
style
Able and willing or
motivated
Modern Leadership Theories Cont.
Transformational Theory (Bass and Avolio, 1994)
• Leaders inspire individuals, develop trust, and encourage
creativity and personal growth
• Individuals develop a sense of purpose to benefit the group,
organisation or society. This goes beyond their own selfinterests and an exchange of rewards or recognition for
effort or loyalty.
Leadership Traits
•
•
•
•
•
•
•
•
•
•
•
•
•
Adaptable to situations
Alert to social environment
Ambitious and achievement orientated
Assertive
Cooperative
Decisive
Dependable
Dominant (desire to influence others)
Energetic (high activity level)
Persistent
Self-confident
Tolerant of stress
Willing to assume responsibility
Stogdill, 1974
Leadership Skills
• Clever (intelligent)
• Conceptually skilled
• Creative
• Diplomatic and tactful
• Fluent in speaking
• Knowledgeable about group task
• Organised (administrative ability)
• Persuasive
• Socially skilled
Stogdill, 1974
Other Leadership Attributes
• Integrity
• Honesty
• Compassion
• Humility
The 2 dimensions of management and leadership
1. Economic or productivity-based
▪
▪
“concern for production”
Initiating structure (get it done)
2. Employee condition and morale
▪
▪
“concern for people”
Consideration (human condition)
Dimensions of leadership
X
X
X
Consideration
X
X
Initiating structure
Leadership Styles
9
Benevolent
Leader
(Y)
Team
Leader
(Z)
concern for
people
Laissez-faire
Leader
(L)
1
Autocratic
Leader
(X)
concern for production →
9
Theory “L”: Laissez-faire leader
• Uninvolved - “leave them alone”
• Sees main role as passer of information
• Lets others make decisions
• Basically abdicates responsibility for team or unit
Theory “X”: Autocratic leader
• Lacks flexibility
• Controlling and demanding
• “carrot and stick” approach
• Focused solely on productivity
Theory “Y”: Benevolent leader
• Very people oriented; encouraging
• Organizes around people
• Can be paternalistic
• “country club” atmosphere: non-competitive
Theory “Z”: Team leader
• Balances production and people issues
• Builds a working team of employees
• Team approach: involves subordinates
• Organization is a vehicle for carrying out plans
Which style of leadership works best?
• Team Leader (Z) has proven to be the most effective in
general (9,9)
• Requires a “balancing act” of getting things done and having
a genuine concern for people
• Certain special situations may require other styles (i.e.
making the atom bomb, compliance requirements)
Results of leadership styles
1. Theory L: “missing management”
▪
Very low productivity
2. Theory X: “my way or the highway”
▪
Job stress; low satisfaction; unions form
3. Theory Y: “country club”
▪
Low achievement; good people leave
4. Theory Z: “good manager”
▪
High productivity, cooperation, low turnover, employee
commitment
Origins of leadership
Are leaders born or made?
• BOTH. Evidence that both inherent personality and
environment are factors
◼What
kind of leader would you be?
References
• Koontz, H. and C. O’Donnell. “Management: A System of Contingency
Analysis of Managerial Functions”. McGraw-Hill, New York, 1976.
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