lesson 3 Hotel and Lodging. I need top quality work no plagiarism please. Excellent English please - Business Finance
Hotel and Lodging. I need top quality work no plagiarism please. Excellent English please The assignment has 2 parts A challenge and multiple questions I need to score everything in the multiple Question please make sure all questions are answered correctlyI have attached the notes plus the Assignment lesson_3_assignment.docx lesson_3.docx Unformatted Attachment Preview Assignments for lesson 3 Challenge #3 Research a local hotel. Find out about the various room types available at a particular property. Determine the various rates for the room types. Are meal plans offered? Does occupancy affect the rate? Does the property have a high or low season? What extra charges might be included on the bill—taxes, resort fees, etc.? 1. Which room is likely to have the highest room rates? A. An ocean-front suite B. A room with a parking lot view C. A garden view studio room D. A twin pool view room 2. Which room is likely to have the least expensive room rates? A. A room with all meals included B. A room with concierge access C. A room for one on a lower floor D. A room with a lanai 3. What room type does the code A2Q represent? A. Two Deluxe rooms with queen beds B. One Superior room for two with a queen bed C. One Standard room with two queen beds D. One Deluxe room with two queen beds 4. What does the room type code B2D represent? A. A Superior room for 2 in Deluxe class B. A Superior room with 2 double beds C. A Double Bed for 2 in Deluxe class D. A Standard room with 2 deluxe beds 5. Which describes a Lanai? A. A parlor connected to one or more bedrooms B. A one-room arrangement with sofa sleepers C. A room with a kitchen or cooking facilities D. A room with a balcony or patio in a resort hotel 6. If your client would like two meals a day included in the hotel reservation, what meal plan would you book? A. European Plan B. American Plan C. Modified American Plan D. Bermuda Plan 7. If your client would like breakfast included with the hotel room, which meal plan code would you request? A. BP B. AP C. EP D. MAP 8. Which is a room rate discount given to business people? A. Military B. Corporate C. Group D. Weekend 9. Which room rate discount is given to wholesalers who book large blocks of rooms? A. Industry B. Promotional C. Group D. Weekend 10. Which is generally not included in the room rate and shows up as an extra charge? A. Shampoo B. Bedding C. Television D. Room service Introduction 1 Rate categories for any given room are based on its location, class of accommodations, number of beds and type of beds (or specialized room type). That rate can be discounted from the standard or rack rate. After this lesson you should be able to . . . • • List and explain at least six factors that can affect the price of a room Decode type, class, size, and meal plan codes Hotel Room Prices 2 The price of a hotel room is obviously greatly affected by the type of property and the classification of the property. In addition, within each hotel there are a variety of room prices. There are over four million rooms available in more than seventy thousand hotels in North America. These rooms are found in every type of property from the basic, limited-service motel to the lavish, full-service luxury resort. Standard room appointments in North America include beds, linen, bathrooms, air conditioning, telephones, radio and televisions. These can be of a budget variety or upgraded to fit the classification of the property. Additional items such as closet safes, mini-bars, desks, couches and bathroom amenities such as shampoos, conditioners and other toiletries add to the price. Price Factors 3 The price of a room is affected by: The room location within the hotel The type of room The size of the room or number of rooms (as in a suite) The fixtures or appointments in the room Whether meals are included The number of people (occupancy). Some properties charge by the number of people occupying the room. Discounts for guests who qualify for different rate categories Time (seasonality) Length of stay (number of nights) There are often extra charges that can be added to the guest’s bill at check-out time including currency fluctuations Locatio 4 n The more desirable the location, the higher the rate. A resort hotel on the beach would command higher prices than a comparable hotel three blocks from the same beach. A convention hotel near the convention center or a downtown hotel near historic attractions might both be desirable locations. Airport locations are desirable for many travelers. The same is true of a room location within a given property. The most desirable and most expensive rooms are those with the best view, the most privacy and the most peace and quiet. that luxury suites in Las Vegas can bring in $5,000 a night? That figure grows to $20,000 or more a day for the Sky Villa at The Palms. This room features an incredible view from a cantilevered glass-enclosed pool looking straight down on the Strip. It also boasts a sauna, rotating bed, full bar, car service and 24-hour butler service. The 6,100 square foot, two-story suite holds up to 8 people. Thats a serious hotel room! Type/Class/Size 5 The larger the room and/or the more rooms included in the price (suites), the higher the rate. The type of room refers to the class and the number and type of beds. Automated reservations have forced some standardizations even though there will still be disagreements on what accounts for deluxe and what accounts for minimum class of accommodations. For example, these room types are used in computer displays. CLASS # OF BEDS TYPE OF BED A Deluxe 1 1 bed T Twin B Superior 2 2 beds D Double C Standard Q Queen D Minimum K King S Suite N Non-Smoking Examples of combinations: A2D Deluxe room with 2 Double beds C1K Standard room with 1 King-size bed Type/Class/Size ~ continued Class 6 A Deluxe This rate is the maximum rate charged for a regular-size sleeping room. This type of room would offer the best location, the best view, the highest level of comfort, furnishings, amenities and decor. Bedding usually includes queen-size or king-size beds. B Superior The B room rate is for the moderate or medium rate charged. This type of room may be located on lower floors, may have a view, may include double, queen-size, or king-size beds. C Standard The C rate is for the hotels minimum rate for regular-size sleeping rooms. The bedding might consist of one or two double beds. Dont count on a view. This room may be next to the elevator and/or the ice machine. D Minimum This is usually reserved for overflow or emergency situations and often has distinct drawbacks. It may have undersize or twin bedding, be exceptionally small or be in an undesirable location. S Suite Suites consists of two or more rooms, typically a parlor and sleeping room. A suite may have more than one bedroom or extra rooms such as a kitchenette or conference room. Often includes a stocked wet bar and refrigerator. ROH Run-ofHouse This is a code that permits the hotel to sell a given rate without committing to a particular room type. This is often used with group bookings. Type of Bed The number of people the room is planned to accommodate, the number of beds and the type of bed(s) in the room affect the price. Twin Two single beds. Double A room for one or two persons with one or two double beds. Queen One or two queen-size beds. King One or two king-size beds. Type/Class/Size ~ continued 7 Specialized Room Types Room types vary with individual properties, and there are over 250 specialized room type codes to more accurately describe various types of accommodations. The codes for specialized rooms vary from property to property. Adjoining Rooms Rooms side by side (or next to) one another without a common door. Connecting Rooms Two or more rooms with private connecting doors. Duplex A two-story suite connected by a stairway. Efficiency Room with kitchen/cooking facilities. Junior Suite A large hotel room with a partition separating the bedroom and sitting area. Lanai A room with a balcony or patio generally overlooking water or a garden, usually in a resort hotel. Parlor A sitting room in a hotel, not necessarily used as a bedroom. Studio One-room arrangement having one or two couches that convert to a bed, or a bed that folds into the wall. Suite A parlor connected to one or more bedrooms. When requesting a suite, always designate the number of bedrooms required. that many clients may believe that adjoining and connecting rooms are the same thing? Connecting rooms actually have a door between the rooms, not requiring occupants to go into the hallway to get to the other room. Adjoining rooms are located next to each other, requiring occupants to exit one room into the hallway to enter the other room. Ensure your clients get the situation they want by verifying if they desire adjoining or connecting rooms. Meal Plans 8 In North America, meals other than a continental or full breakfast are not automatically included in the price of an individual room. However, when sold as part of a tour package, meals are often included. The more meals included, the greater the price. Note the following meal plans. A variety of coding is used to designate meal plans, depending on the publication or the Global Distribution System (GDS). Meal codes include: Codes Meal Plan EP European Plan no meals AP American Plan three meals per day MAP Modified American Plan two meals per day BP Bermuda Plan full breakfast BB Bed and Breakfast Plan breakfast CP Continental Plan continental breakfast - can vary from coffee and toast to include juices, tea, rolls, pastry and even fruit Occupancy 9 Historically in North America, a single person would pay more than half the rate for two persons in the same room. A room with one double or two twins may have two ranges: single (one person) and double (two persons), but this is no longer the rule; the number of people occupying a room may not necessarily affect the price. Rate Categories 10 Typical categories include: Rack Rate (RAC) The standard room rate. The rack rate is based on the room category and type of bedding. Guests are quoted the hotels rack rate and charged this rate for the duration of the stay unless they request and qualify for a special or promotional rate. To stay competitive, most hotels grant discounts to individuals who qualify for the following discounts/rates. Corporate (COR) A corporate rate program encourages business from corporations and their traveling employees. To earn a corporate discount, the company may be required to guarantee a minimum number of rooms to be used during a given period of time. Some hotels will offer a corporate rate to any business traveler, regardless of his employer. Military (MIL) Extended to members of the armed services, either on the basis of contract or as a promotional rate to generate repeat business. Government (GOV) Extended to civilian employees of the federal government usually on the basis of a contract between the hotel and a specific department or agency. Discount rates may also be offered to any government employee with proper identification. Family Plan (FAM) These rates include children under a specified age. The children may stay free of charge in the same room with the parent, using the bedding provided. If additional bedding is required, a charge may apply for an extra rollaway bed. Group (GRP) These are normally discounted rates that are negotiated by wholesalers who book large blocks of rooms. Promotional (PRO) At commercial hotels promotional rates might include special discounted rates for honeymoon stays or special promotions. Resort hotels with strong weekend and holiday business often experience low occupancy during the week. Properties often try to increase business during slack periods with rates that may include food and beverage. Weekend (WKD) Weekend rates are discounted rates for minimum stays on a specified check-in date. Since most business travelers make their hotel stays during the week, commercial hotels offer weekend rates to encourage stays by local and leisure travelers. Industry Discount (ID) Employees of airlines, travel agencies, tour operators, etc. can receive up to 50\% discount on an availability basis in most major hotels. Familiarization rates are often offered when a property first opens or is remodeled or refurbished. Seasonality 11 The time and length of stay, the season and the day of week can affect the cost. High season in the travel and tourism industry always carries high prices. High season is determined by weather, location, time of year, time of week, traditional vacation times and by marketing strategies. Winter rates can be high at both sun and sand locations and at ski resorts. The ski resort prices will drop in summer (even though summer activities are offered), but not all sun and sand locations experience summer as an off season, because most people in North America take their vacations in the summer. Weekends at a commercial hotel are less than weekdays. Extra Charges 12 Miscellaneous charges not included in the quoted price can add up and cause concern and irritation to the guests. Be aware of the possible problems, check with the hotel, and then advise your clients. Sales tax (as high as 15\%) Occupancy tax (as high as 15\%) Resort Fees - added mandatory charges to cover use of the pool, fitness center and other amenities Excessive charges for products of the mini-bar Excessive costs for room service Currency Fluctuations 13 When booking accommodations in a foreign country, you will need to take into consideration the currency exchange rates. Quote rates in local currencies whenever possible. When you quote a room rate in your currency converted from local currency, advise your clients this is only an approximation effective only on the date quoted. Dollar prices quoted in advance are not firm unless guaranteed. If the bill is prepaid, you have locked in the exchange rate. If the bill is paid in your currency at check out, the exchange rate at the hotel (higher than at the banks) on the date of check out determines the final bill. Currency fluctuations normally do not vary greatly from day to day or week to week, but may change substantially over a longer period ... Purchase answer to see full attachment
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