Respond to (2) Colleagues D2W7 - Management
Cohesive Respond to at least two of your peers’ posts “See attachment” in the following manner:
No Plagarism
48 hours return
APA citing
Discussion 2: Peer Feedback: Communication Portfolio
This week’s peer feedback will be slightly different than previous weeks, so be sure to read the directions carefully. You will still continue to participate in a peer review process by uploading your previous week’s Communication Portfolio Assignment. However, a separate scenario will be added that requires your response. You will envision yourself in a specific role and you will provide guidance to the CEO through that lens.
Assignment:
Cohesive Respond to at least two of your peers’ posts “
See attachment”
in the following manner:
Discuss the following within your peer feedback:
· Share an insight about what you learned from having read your peer’s post.
· Discuss how and why your peer’s posting resonated with you professionally and personally.
· What advice would you give your peers for future e-mail communications? What areas can improvements be made?
· No plagiarism
· APA citing
·
3-4 paragraphs per Colleague
1st Colleague - Xavier – “
WK6Assgn+Stilson+X”Top of Form
See attachment
2nd Colleague - Gaurav - Top of Form
WK6AssgnBagdwalG.docx
Bottom of Form
See attachment
1
Communication Portfolio – Business E-Mail
Xavier Stilson
MBA, Walden University
WMBA 6115: Communication for Leaders and Managers
Dr. Pettis Perry
August , 2021
Communication Portfolio – Business E-Mail
To: Bob Frost
Subject: Tips, Tools, and Resources for our International Meeting
Dear Mr. Frost,
I appreciate your time and confidence in advising how to create cultural diversity and leadership best as we integrate Anthonys Orchard into a global organization. Lepsinger (2012) stated, ... the lack of face-to-face contact makes it more difficult to build personal relationships and establish trust. As we move to a virtual and international platform, we will encounter complications as we lose the face-to-face interactions, in combination with cultural differences with our customers and employees. We can mitigate these issues by utilizing Zoom, Skype, or Google Meetings that enable visual and audio interactions between the teams with modern technological advances while incorporating and promoting the importance of cultural diversity at Anthonys Orchard.
Not only will we need to navigate through national virtual avenues, but we also need to consider the cultural dynamics that arise when we leave the United States. Cultural diversity occurs within the United States, creating barriers due to different upbringing, religious preferences, cultural differences, and political stances. First, we must put aside all outside opinions while respecting others and find our common goal within the organization.
Anthonys Orchard, as you know, has two main goals. First, our mission statement states: Our mission is to continually enhance consumers awareness of apples and apple orchards (Laureate Education, 2015). And second, our vision statement states: Our vision is to provide the best apple products and services to our customers and generate returns for our stakeholders, while enhancing the well-being of our community (Laureate Education, 2015). Using these two main goals to emphasize where everyone can have a common objective, we can fight for the leading cause of our organization.
Diversity, however, is an essential part of a growing and expanding business that promotes new ideas and a broader spectrum of intellectual individuals. Schindler, MCC (2019) states, Diverse employees can bring together their different talents, experiences and various skill sets to come up with creative and inventive solutions, whereas another group made up of people with similar backgrounds and skill sets may decide to solve a dilemma in the same way they always have. Different people of different backgrounds have a variety of knowledge and education to bring to an expanding team. Having a team with no diversity in thoughts and processes seems to halt anything moving forward by the rigidity of their ideas and beliefs. Having a variety of exceptional thinkers allows us to advance in our organization.
Cultural diversity across seas and nations is a crucial piece of ensuring we are targeting the correct clientele. Working for an international and multi-million dollar organization, Lifetime Products Inc., I was able to see the importance of utilizing native organizations to promote international trade. While stationed in the United States, we were unaware of most of the major marketing trends and customer outreach in other nations. While we could invest in a potential office or team from our company to relocate to these countries using resources, groups, and organizations that have already built there can capitalize on ample opportunities for international growth. These organizations understand the ins and outs of marketing and outreach to potential customers and consumers. We can provide additional resources we have and our product to build relationships with these companies.
Justice Sandra Day OConnor (n.d.) once said, The really expert riders of horses le the horse know immediately who is in control, but then guide the horse with loose reins and seldom use the spurs. As an organization, we need to understand when to lead and when to step back. We should develop an international team that spearheads the communication and direction of global business within the company and let them go—giving this team guidance to do the same with our international associates. We are not as equipped for the job as the international teams may be. Open and direct communication can be the most vital tools to improve and increase our global affairs.
Coaching and developing our new international team with web cameras and microphones can help us bridge the virtual gap. Our teams need to understand that ... [an] important characteristic of building an open and supportive communication climate is that the overall or macro communication climate is only as strong as the multiple workgroup or micro communicating workgroups that comprise it (Robertson, 2005). We can only achieve this through face-to-face interactions. The investment of a virtual meeting service, such as Skype, Zoom, or Google Meetings, will allow the visual and audio of micro-expressions and non-verbal cues. Lepsinger (2012) even suggests to Meet face-to-face at least once early on in the team’s formation to build relationships and learn about team members’ capabilities. Upon this early development stage, trust and interpersonal skills need to develop so Anthonys Orchard can adapt, modify, and grow on the global market.
If we cannot provide in-person interactions between the teams, setting up additional, small, social meetings for groups and individuals to interact outside of these projects can also help build these trusting relationships. Get-to-know-you activities and discussing cultural differences may help increase this trust and understanding. If and when conflict arises, resolutions and restitutions will resolve quickly and effectively within the teams.
I appreciate your openness to my suggestions of how we can best formulate meetings for our international teams. If you have any additional requests, questions, or concerns, please let me know.
Sincerely,
Xavier D Stilson
References
Laureate Education (Producer). (2015). Sample corporate website: Anthony’s Orchard. Retrieved from https://mym.cdn.laureate- media.com/2dett4d/Walden/MMSL/6115/02/anthonys_orchard_website/index.html
Lepsinger, R. (2012). The virtual challenge: Its more than cultural differences. People and Strategy, 35(1), 10-11.
OConnor, S. (n.d.). 29 quotes to help you Delegate #likeaboss. ResourcefulManager. https://www.resourcefulmanager.com/delegating-quotes/.
Robertson, E. (2005). Placing leaders at the heart of organizational communication. Strategic Communication Management, 9(5), 34-37.
Schindler, J. (2019). Council post: The benefits of cultural diversity in the workplace. Forbes. https://www.forbes.com/sites/forbescoachescouncil/2019/09/13/the-benefits-of-cultural-diversity-in-the-workplace/?sh=6416c50671c0.
1
Communication Portfolio – Business E-Mail
Gaurav Bagdwal
Master of Science in Management, Walden University
MMSL 6115: Communication for Leaders and Managers
Professor Pettis Perry
August 15th , 2021
Communication Portfolio – Business E-Mail
To: Bob Frost, Chief Executive Officer (CEO)
Subject: Tips, Tools, and Resources for an Effective Meeting
Good Afternoon Mr. Frost,
Thank you for continuing to lead Anthony’s Orchard into the future filled with innovation, diversity, inclusion, and authentic leadership. Anthony’s Orchard is actively working to become more integrated into the global market as a leader in all thing’s apples. One of the biggest factors to be cognizant of through technology is that it “robs us of a lot of nonverbal communication and can undermine trust through misunderstandings” (Lepsinger, 2012, p. 10). In addition, the “lack of face-to-face contact makes it more difficult to build personal relationships and establish trust” (Lepsinger, 2012, p.10), demonstrating that a commitment to building personal relationships through virtual domains must be practiced. The frequency for misunderstandings into the global virtual domain can increase based off natural cultural differences between parties. By utilizing video conferencing software to produce face-to-face interactions, you will be more effective in creating those intangible relationships to better produce lasting results. Examples of video conferencing software include Microsoft Teams, Zoom, and Skype; these programs allow for clean visual and audio communications.
The mission and vision statements of Anthony’s Orchard are to enhance consumers’ awareness of apples and apple orchards and to “provide the best apple products and services to our customers and generate returns for our shareholders, while enhancing the well being of our community” (Laureate Education, 2015). For you to portray our mission and vision most effectively, you will need to show a strong sense of cultural diversity awareness or “being aware of diversity that’s present in any working or social environment” (Quintanilla & Wahl, 2020, p.106). Your cultural awareness will be dictated by your cultural competence or your level of knowledge about others who differ from you (Quintanilla, Wahl, 2020); for your meeting with our international investors, the level of cultural knowledge you display will be a direct reflection of you and the company’s level of inclusion to diverse demographics. In addition to showing awareness, you must consider different examples of diversity to include: gender, ethnicity and race, language differences, religion, and generational differences (Quintanilla & Wahl, 2020). Please be sure to take into consideration the different examples of diversity and how they will dictate your interactions with the different international investors.
As the face and leader of Anthony’s Orchard, you will be the guiding coalition that will build the initial relationship with our international investors. By utilizing the teleconference programs, prioritize clear and concise usage and reading of visual queues to curate your communications with the investors. The investment of effort into building these initial relationships will provide our investors with a positive gauge of the diverse and inclusive organizational culture that Anthony’s Orchard has and continues to promote within its organization and operations.
Thank you again Mr. Frost for allowing me to provide relevant feedback and ideas to help you in your preparation and execution of your meeting with our international investors. The environment of collaboration that you have created and sustained has only made Anthony’s Orchard that much stronger of an organization. Please do not hesitate to reach out if you have questions or require more elaboration.
Very Respectfully,
Gaurav S. Bagdwal
References
Laureate Education (Producer). (2015). Sample corporate website: Anthony’s Orchard. Retrieved from https://mym.cdn.laureate-
Lepsinger, R. (2012). The virtual challenge: It’s more than cultural differences. People and Strategy, 35(1), 10-11.
Quintanilla, K. M., & Wahl, S. T. (2020). Business and professional communication: KEYS for workplace excellence (4th ed.) Thousand Oaks, CA: SAGE Publications.
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