Fluent Essays

HR is the foundation of an organization's success. HRM focuses on achieving corporate objectives through the effective management of people in organizations. It examines the link between people, satisfaction, and productivity. Effective HRM results in a higher quality of work life, higher productivity, and an improved readiness for change. The role of the HR manager has become more ambiguous, shifting in the direction of a business partner, an employee champion or advocate, and a catalyst of change, while being focused on strategic leveraging of human capital. This week, you will learn about the importance of HRM in an organization's strategic planning process. You will also examine the challenges in the healthcare industry that can threaten the success of HR strategic initiatives in an organization's overall plan. The week will provide you with an opportunity to explore the various issues affecting the provision of healthcare and identify the role of HRM in relation to those issues. Your Learning Objectives for the Week: Explain the importance of the HR function in healthcare organizations in terms of strategic planning. Assess the legal environment affecting HRM in healthcare settings. Text Book information.... Flynn, W. J., Mathis, R. L., & Jackson, J. H. (2015). Healthcare Human Resource Management (3rd Edition). Cengage Limited. https://digitalbookshelf.southuniversity.edu/books/9781305840669 MHC6306 Week 1 Lecture, Discussion, and Project Instructions Page | 1 Nature and Challenges of Healthcare HRM Healthcare organizations need to be agile to be able to quickly meet demands. A change-ready organization can quickly adapt to changing circumstances. It can respond instantaneously to changing customer demands. It innovates rapidly and immediately tailors services to customer needs. It can also integrate employees, customers, and suppliers to share knowledge and skills. An HR professional's job is to create an organization that constantly builds its capacity through building the capacity of the people it employs. Since all healthcare facilities are ultimately delivered by and to people, a strong understanding of HRM issues is required to ensure the success of any healthcare organization. Research on the relationship between healthcare in the United States and HRM reveals three major problems: Rapidly escalating healthcare costs A growing number of Americans without healthcare coverage Challenges regarding the standard of care These problems have significant consequences. Therefore, the role of the HR professional has to change from a set, systematized structure to one that is more adaptable, resilient, quicker in changing direction, and customer centered. This can be achieved only if the organizational hierarchy of the healthcare organization is effective and efficiently managed. There are several types of healthcare organizations. Each has unique challenges, depending on its services, size, and location. In this lecture you learned about the basic concepts of managing a healthcare organization. In the next you will explore the hierarchy of positions related to the size of an organization. Resources: Bondarouk, T., Bos-Nehles, A., & Hesselink, X. (2016). Understanding the congruence of HRM frames in a healthcare organization. Baltic Journal of Management, 11(1), 2. Hierarchy of Positions in Healthcare Every healthcare organization has a different organizational setup. There is no single hierarchy of positions that suits all needs. The hierarchy of positions depends majorly on the size of the healthcare organization. A large healthcare organization may have a complex hierarchy system, while a small healthcare organization might have a simple and flexible hierarchy system. Depending on the size of the healthcare organization, HR professionals may have overlapping responsibilities. In large organizations, the HR generalist, the manager, and the director have clearly defined and separate roles, with progressively greater authority and responsibility in the hands of the manager, the director, and, ultimately, the vice president, who may lead several departments. Due to globalization, resources are now being shared more than ever, though they are not always distributed equally. It is important to develop a culture that can enable a healthcare organization to meet its challenges. Strategic management is important for aligning these challenges to the goals and interests of a healthcare organization. In this lecture you gained insight into the various types of healthcare organizations; their organizational hierarchies, roles, and strategic planning processes. You learned about the importance of the HR function in healthcare organizations, the types of healthcare organizations, and the role of strategic planning in healthcare. You also explored the functional roles in the organizational structure of a healthcare organization. Next you will learn about some of the challenges Human Resources faces in organizations. Challenges for Healthcare Organizations HR professionals face many obstacles in their attempt to deliver high-quality healthcare to people. Some of these obstacles include budgets, regulatory compliance issues, a lack of congruence between different stakeholders' values, absenteeism rates, turnover rates, unionization threats, and low morale of healthcare personnel. Since all healthcare is ultimately delivered by people, effective HRM plays a vital role in the success of any healthcare organization. HR professionals help healthcare organizations determine how best to use their people. Sociodemographic elements such as age and distribution of the population play a key role in the healthcare system. An aging population leads to an increase in demand for health services and health personnel. An aging population within the healthcare system itself also has important implications. For example, additional training of younger workers is required to fill the positions of the large number of retiring healthcare workers. Workforce training is another important issue. It is essential that HR professionals consider the composition of the health workforce in terms of both skill categories and training levels. A trained and competent workforce is essential for a successful healthcare system. Workforce mobility creates additional imbalances that require better workforce planning, attention to issues of pay and other rewards, and improved overall management of the workforce. HR professionals play an integral role in organizational success through their knowledge of advocacy of employees. This advocacy includes expertise in how to create a work environment in which people are motivated, contributing, engaged, and happy. Fostering effective methods of goal setting, communication, and empowerment through responsibility builds employee ownership of the organization. HR professionals help establish an organizational culture and climate in which people have the competency, concern, and commitment to serve customers well. There are unique challenges and HRM responses to current trends and changes in healthcare. You have examined the challenges in the healthcare industry that can threaten the success of HR strategic initiatives in an organization's overall plan. Next you will learn about the legal issues affecting healthcare organizations, the role of HRM in dealing with these legal issues, the major laws affecting healthcare, and the legal and ethical responsibilities of a healthcare organization. Review the following resources for more about these topics. Resources: Levkovich, N. (2016). The fourth aim: How do we care for our healthcare workforce? Families, Systems, & Health, 34(2), 185-186.  https://su.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=pdh&AN=2016-27364-013&site=eds-live · Week 1 Discussion Discussion Topic   Top of Form  Due September 23 at 11:59 PM Bottom of Form Before beginning work on this discussion forum, please review the link “Doing Discussion Questions Right” the expanded grading rubric for the forum, and any specific instructions for this topic. Before the end of the week, begin commenting on at least two of your classmates’ responses. You can ask technical questions or respond generally to the overall experience. Be objective, clear, and concise. Always use constructive language, even in criticism, to work toward the goal of positive progress. Submit your responses in the Discussion Area. HRM Metrics in Healthcare Organizations HRM metrics and measurements can be powerful in showing areas where healthcare organizations can improve and better meet the needs of the organization, employees, and patients or customers. HRM metrics can also help provide meaningful data to help make better decisions and changes. Tasks: In a minimum of 300 words, post to the Discussion Area your responses to the following: · How should an HR department of a healthcare organization measure its effectiveness? For example, if job satisfaction has improved among nursing staff, how would you isolate the effect of HRM policies or programs from the effect of other organizational and external factors? · Which of the commonly used HRM metrics would you, as an HR manager of a healthcare organization, use? Why? Use an organization as an example and briefly describe it. · How should HRM metrics be used to measure the success of the HR department's goals related to improving the performance indicators of the entire organization? Provide reasons and evidence in support of your responses. To support your work, use your course and textbook readings and also use the South University Online Library. As in all assignments, cite your sources in your work and provide references for the citations in APA format. Your initial posting should be addressed at 300-500 words. Submit your document to this Discussion Area by the due date assigned. Be sure to cite your sources using APA format. Respond to your peers throughout the week. Justify your answers with examples, research, and reasoning. Follow up posts need to be submitted by the end of the week. · Week 1 Project Assignment   Top of Form  Due September 27 at 11:59 PM Bottom of Form Before beginning work on this assignment, please review the expanded grading rubric for specific instructions relating to content and formatting. From the South University Online Library, read the following: The Importance of Human Resources Management to the Health Care System Research the changes in the healthcare industry in the past five to ten years and the role of HRM in maintaining success while adapting to these changes. Select one healthcare trend for deeper study. On the basis of your research, present an analysis of the trend by addressing the following: · Describe and explain the trend you selected, citing some important data. Focus on changes in the trends over the past five to ten years and the effects of these trends on HRM. · Briefly note the common characteristics of an effective healthcare HR department and explain which of these characteristics will equip HRM to respond to the selected trend. · Explain five common HRM metrics used to ensure positive outcomes and give an appropriate example of each metric as it applies to a healthcare organization. · Explain the strategic importance of the selected trend as it relates to the overall plan of a healthcare organization and its HR department. · State your opinion or conclusion about the selected trend on the basis of the research you conducted. Submission Details: · To support your work, use your course and textbook readings and also use the South University Online Library. As in all assignments, cite your sources in your work and provide references for the citations in APA format. · Present your analysis as a 2- to 3-page report in a Microsoft Word document formatted in APA style. On a separate page, cite all sources using APA format. · Name your document SU_MHC6306_W1_A3_LastName_FirstInitial.doc. · Submit your document to this appropriate Submissions Area by the due date assigned. Page 1 of 1 Human Resource Management in Healthcare Organizations ©2014 South University Organizational Hierarchy Given below is the description of various hierarchical levels in a healthcare organization.  Board of Directors: The board of directors of a healthcare organization includes the decision makers and stakeholders of the organization. The main task of the board of directors is strategic planning.  Administrative Services: This department manages the complete administration and running of the healthcare organization. The department includes the chief executive officer, the vice president, and other departmental heads.  Information Services: This department provides services of information and documentation. The department includes the front desk, admission, billing, record keeping, and human resources.  Therapeutic Services: This department provides services of healing. The department includes physicians, nurses, and the pharmacy.  Diagnostic Services: This department diagnoses illnesses. The department includes diagnostic laboratories, imaging, and emergency services.  Support Services: This department provides services to the entire healthcare organization. The department includes supply, housekeeping, transportation, and maintenance services. 9/21/21, 7:49 AM Rubric Assessment - MHC6306-Human Resource Management in Healthcare Organizations SU01 - South University https://myclasses.southuniversity.edu/d2l/lms/competencies/rubric/rubrics_assessment_results.d2l?ou=81520&evalObjectId=406870&evalObjectType=5&userId=4901&viewTypeId=3&rubricId=6574&gr… 1/4 Close Print RubricSUO Discussion Rubric (80 Points) - Version 1.2 Course: MHC6306-Human Resource Management in Healthcare Organizations SU01 Response No Submission 0 points Emerging (F-D: 1- 27) 27 points Satisfactory (C: 28- 31) 31 points Proficient (B: 32-35) 35 points Exemplary (A: 36- 40) 40 points Criterion Score Quality of Initial Posting / 40No initial posting exists to evaluate. The information provided is inaccurate, not focused on the assignment’s topic, and/or does not answer the question(s) fully. Response demonstrates incomplete understanding of the topic and/or inadequate preparation. The information provided is accurate, giving a basic understanding of the topic(s) covered. A basic understanding is when you are able to describe the terms and concepts covered. Despite this basic understanding, initial posting may not include complete development of all aspects of the assignment. The information provided is accurate, displaying a good understanding of the topic(s) covered. A good understanding is when you are able to explain the terms and topics covered. Initial posting demonstrates sincere reflection and addresses most aspects of the assignment, although all concepts may not be fully developed. The information provided is accurate, providing an in-depth, well thought- out understanding of the topic(s) covered. An in- depth understanding provides an analysis of the information, synthesizing what is learned from the course/assigned readings. Participation No Submission 0 points Emerging (F-D: 1- 13) 13 points Satisfactory (C: 14- 16) 16 points Proficient (B: 17-18) 18 points Exemplary (A: 19- 20) 20 points Criterion Score 9/21/21, 7:49 AM Rubric Assessment - MHC6306-Human Resource Management in Healthcare Organizations SU01 - South University https://myclasses.southuniversity.edu/d2l/lms/competencies/rubric/rubrics_assessment_results.d2l?ou=81520&evalObjectId=406870&evalObjectType=5&userId=4901&viewTypeId=3&rubricId=6574&gr… 2/4 Participation No Submission 0 points Emerging (F-D: 1- 13) 13 points Satisfactory (C: 14- 16) 16 points Proficient (B: 17-18) 18 points Exemplary (A: 19- 20) 20 points Criterion Score Participation in Discussion / 20No responses to other classmates were posted in this discussion forum. May include one or more of the following: *Comments to only one other student's post. *Comments are not substantive, such as just one line or saying, “Good job” or “I agree. *Comments are off topic. Comments to two or more classmates’ initial posts but only on one day of the week. Comments are substantive, meaning they reflect and expand on what the other student wrote. Comments to two or more classmates’ initial posts on more than one day. Comments are substantive, meaning they reflect and expand on what the other student wrote. Comments to two or more classmates’ initial posts and to the instructor's comment (if applicable) on two or more days. Responses demonstrate an analysis of peers’ comments, building on previous posts. Comments extend and deepen meaningful conversation and may include a follow-up question. Writing No Submission 0 points Emerging (F-D: 1- 13) 13 points Satisfaction (C: 14- 16) 16 points Proficient (B: 17-18) 18 points Exemplary (A: 19- 20) 20 points Criterion Score 9/21/21, 7:49 AM Rubric Assessment - MHC6306-Human Resource Management in Healthcare Organizations SU01 - South University https://myclasses.southuniversity.edu/d2l/lms/competencies/rubric/rubrics_assessment_results.d2l?ou=81520&evalObjectId=406870&evalObjectType=5&userId=4901&viewTypeId=3&rubricId=6574&gr… 3/4 Total / 80 Writing No Submission 0 points Emerging (F-D: 1- 13) 13 points Satisfaction (C: 14- 16) 16 points Proficient (B: 17-18) 18 points Exemplary (A: 19- 20) 20 points Criterion Score Writing Mechanics (Spelling, Grammar, Citation Style) and Information Literacy / 20No postings for which to evaluate language and grammar exist. Numerous issues in any of the following: grammar, mechanics, spelling, use of slang, and incomplete or missing citations and references. If required for the assignment, did not use course, text, and/or outside readings (where relevant) to support work. Some spelling, grammatical, and/or structural errors are present. Some errors in formatting citations and references are present. If required for the assignment, utilizes sources to support work for initial post but not comments to other students. Sources include course/text readings but outside sources (when relevant) include non- academic/authoritative, such as Wikis and .com resources. Minor errors in grammar, mechanics, or spelling in the initial posting are present. Minor errors in formatting citations and references may exist. If required for the assignment, utilizes sources to support work for both the initial post and some of the comments to other students. Sources include course and text readings as well as outside sources (when relevant) that are academic and authoritative (e.g., journal articles, other text books, .gov Web sites, professional organization Web sites, cases, statutes, or administrative rules). Minor to no errors exist in grammar, mechanics, or spelling in both the initial post and comments to others. Formatting of citations and references is correct. If required for the assignment, utilizes sources to support work for both the initial post and the comments to other students. Sources include course and text readings as well as outside sources (when relevant) that are academic and authoritative (e.g., journal articles, other text books, .gov Web sites, professional organization Web sites, cases, statutes, or administrative rules). 9/21/21, 7:49 AM Rubric Assessment - MHC6306-Human Resource Management in Healthcare Organizations SU01 - South University https://myclasses.southuniversity.edu/d2l/lms/competencies/rubric/rubrics_assessment_results.d2l?ou=81520&evalObjectId=406870&evalObjectType=5&userId=4901&viewTypeId=3&rubricId=6574&gr… 4/4 Overall Score No Submission 0 points minimum There was no submission for this assignment. Emerging (F to D Range) 1 point minimum Satisfactory progress has not been met on the competencies for this assignment. Satisfactory (C Range) 56 points minimum Satisfactory progress has been achieved on the competencies for this assignment. Proficient (B Range) 64 points minimum Proficiency has been achieved on the competencies for this assignment. Exemplary (A Range) 72 points minimum The competencies for this assignment have been mastered. 9/21/21, 7:51 AM Rubric Assessment - MHC6306-Human Resource Management in Healthcare Organizations SU01 - South University https://myclasses.southuniversity.edu/d2l/lms/competencies/rubric/rubrics_assessment_results.d2l?ou=81520&evalObjectId=415120&evalObjectType=1&userId=4901&viewTypeId=3&rubricId=251902&… 1/3 Close Print RubricMHC6306 Week 1 Project Rubric Course: MHC6306-Human Resource Management in Healthcare Organizations SU01 Criteria No Evidence 0 points Unsatisfactory 4 points Satisfactory 8 points Proficient 12 points Exemplary 15 points Criterion Score Includes all assignment components and meets graduate level critical thinking. A purpose statement is identified for the response. / 15 Integrates and understands assignments concepts and topics. / 15 Student did not submit assignment Work minimally meets assignment expectations. No purpose statement is provided. Assignment meets some expectations with minimal depth and breath. Purpose statement is vague. Assignment meets most of expectations with all components being addressed in good depth and breadth. Purpose statement is present and appropriate for the assignment. Assignment meets all expectations with exceptional depth and breath. A comprehensive purpose statement delineates all requirements of the assignment. Student did not submit assignment Shows some degree of understanding of assignment concepts. Demonstrates a clear understanding of assignment concepts. Demonstrates the ability to evaluate and apply key assignment concepts. Demonstrates the ability to evaluate, apply and integrate key assignment concepts. 9/21/21, 7:51 AM Rubric Assessment - MHC6306-Human Resource Management in Healthcare Organizations SU01 - South University https://myclasses.southuniversity.edu/d2l/lms/competencies/rubric/rubrics_assessment_results.d2l?ou=81520&evalObjectId=415120&evalObjectType=1&userId=4901&viewTypeId=3&rubricId=251902&… 2/3 Total / 50 Criteria No Evidence 0 points Unsatisfactory 4 points Satisfactory 8 points Proficient 12 points Exemplary 15 points Criterion Score Synthesizes, analyses, and evaluates resources to apply concepts in the assignment. / 15Student did not submit assignment Does not interpret, apply, and synthesize concepts, and/or strategies. Summarizes information gleaned from sources to support major points, but does not synthesize. Provides minimal justification to support major topics. Uses 1 credible resource in the assignment. Synthesizes and justifies (defends, explains, validates, confirms) information gleaned from sources to support major points presented. Uses a minimum of 2 credible resources in the assignment. Synthesizes and justifies (defends, explains, validates, confirms) information gleaned from sources to support major points presented. Uses 3 credible resources for the assignment, including at least 1 scholarly peer- reviewed resource. Criteria No Evidence 0 points Unsatisfactory 1 point Satisfactory 3 points Proficient 4 points Exemplary 5 points Criterion Score Uses correct spelling, grammar, and professional vocabulary. Provides credible resources using correct APA format. / 5Student did not submit assignment Contains many (≥ 5) grammar, spelling, punctuation and APA errors that interfere with the reader’s understanding. Contains a few (3-4) grammar, spelling, punctuation and APA errors. Uses correct grammar, spelling, and punctuation with no errors. Contains a few (1–2) APA format errors. Uses correct grammar, spelling, and punctuation with no errors. Uses correct APA format with no errors. 9/21/21, 7:51 AM Rubric Assessment - MHC6306-Human Resource Management in Healthcare Organizations SU01 - South University https://myclasses.southuniversity.edu/d2l/lms/competencies/rubric/rubrics_assessment_results.d2l?ou=81520&evalObjectId=415120&evalObjectType=1&userId=4901&viewTypeId=3&rubricId=251902&… 3/3 Overall Score No Evidence 0 points minimum Unsatisfactory 13 points minimum Satisfactory 27 points minimum Proficient 40 points minimum Exemplary 50 points minimum