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I’ve uploaded my Work in file named “Emotional Intelligence Project”, read it and write down chapter 4 & 5. Two files has been uploaded that includes my analysis to write the chapters in files named “Questions” and “Assessment (Responses)”. Note: I have uploaded previous work so you can know the structure for chapter 4 & 5 in file named “Sample”. *** Words count = 1680 words. *** In-Text Citations and References using Harvard style. A Study of Occupational Stress among Academic Staff of Mazoon College. A PROJECT REPORT Submitted by Under the guidance of Ms. Ayesha Anjum Submitted in partial fulfillment for the requirement of the degree of BACHELOR In PSYCHOLOGY MAZOON COLLEGE Under the Supervision of Ministry of Higher Education (Affiliated with the Missouri University of Science & Technology, USA) www.mazcol.edu.om Sultanate of Oman December 2019 BONAFIDE CERTIFICATE It is certified that this project report “A Study of Occupational Stress Among Academic Staff of Mazoon College". It is the bonafide work of, who carried out the project work under our supervision. Certified further, that to the best of our knowledge the work reported herein does not form part of any other project report or dissertation on the basis of which a degree or award was conferred on an earlier occasion on this or any other candidate.  Moreover, it is certified that the work is genuine research carried out by the student(s) and plagiarism report of the research is within the accepted level. Name of the supervisor: Ms. Ayesha Anjum Humanities Department Mazoon College Muscat CERTIFICATE OF APPROVAL The project entitled “A Study of Occupational Stress Among Academic Staff of Mazoon College” Submitted by: It is hereby approved as a credible study of the research topic and has been presented in a satisfactory manner to warrant its acceptance as a prerequisite to the degree for which it has been submitted. It is understood that by this approval, the undersigned does not necessarily endorse any conclusion drawn or option expressed therein, but approve the project for the purpose for which it is submitted. Examiner 1 Examiner 2 Signature: Signature: Name: Name: Date: Date: CERTIFICATE OF ETHICAL APPROVAL This project report “AStudy of Occupational Stress among Academic Staff of Mazoon College" is a bonfide work and carried out under the supervision of Ms. Ayesha Anjum. Further, that to the best of our knowledge the work reported herein does not form part of any other project report or Thesis on the basis of which a degree or award was conferred on an earlier occasion on this or any other candidate. Moreover, it is certified that the work is genuine research carried out and is not plagiarized beyond the accepted level. The researcher has also ensured to follow all the ethical guidelines provided in the project guidelines. Students Name : Students ID: Students Signature: Abeer Saif Al Saidi 1524557 Maysaa Mahfood AL Jabri 1515060 Noof Subaa Al Hindasi 1514952 Shahad Al Mamari 1524741 Zainab Nasser Al Aghbari 1515066 Supervisor Name: Ms. Ayesha Anjum Supervisor Signature: Academic Designation, Humanities Department Mazoon College, Muscat. Abstract The teaching profession is considered one of the noblest and most difficult professions, as we know require many effort, patience, flexibility and integrity at the same time. Teachers face many difficult challenges such as communicating information to a student in the simplest form, leading to great stress and psychological effort. As we observe our teachers are having many responsibilities and multitasking. They teach us by using different ways and strategies and try to help us by offering some suggestions and solutions to solve our problems that face it in college. Teachers have their own issues in their personal life such as taking care of their families and family problem. Therefore, they face a lot of stress due to their responsibilities and duties in both in their work and in their personal life. In our present project, we want to understand the concept of occupational stress and measure the level of OS among academic staff of MC. In addition, we want to suggest some strategies to reduce the effect of OS among our teacher. Research methodology, a research design is exploratory and descriptive. We used the questionnaire method to collect data. In addition, our research sample, we choose random sample design, we just select from MC. The number of our sample are (50) for the academic staff. In addition, we used the questionnaire method to collect data. We used the standardized questionnaire by Dr. Srivastava and Dr. Singh (1981). ACKNOWLEDGMENT Through taking a shot at this exploration, we confronted numerous challenges and we required a great deal of help from numerous individuals on unraveling them. In this area, we might want to thank and welcome every one of the individuals who help us in finishing our undergraduate venture. First, A large portion of thanks, to Allah, for without him, this work will not be conceivable. Then, we have a great deal of much gratitude to our College for furnishing us with complete assets and apparatuses that help us in completing our project and we have a great thanks and gratefulness to our supervisor Ms. Ayesha Anjum, for her direction, backing and spurring us in finishing this project during the entire semester. Likewise, we perceive her incredible method for managing us, which was brimming with deference, thoughtfulness and persistence. Moreover, our ardent much gratitude goes to our psychology teachers, and other teachers who participated with us in making our capstone project. We additionally give our incredible gratitude to our folks, the other relatives for their help. TABLE OF CONTENTS CHAPTR NO. TITLE PAGE NO. BONAFIDE CERTIFICATE II CERTIFICATE OF APPROVAL III CERTIFICATE OF ETHICAL APPROVAL IV ABSTRACT V ACKNOWLEDGMENT VI TABLE OF CONTENTS VII LIST OF TABLES IX LIST OF FIGURES X LIST OF ABBREVIATIONS XI 1 INTRODUCTION 1 1.1 Introduction 2 1.2 Problem Statement 5 1.3 Objective 5 1.4 Significance of Research 5 1.5 Limitations of the Research 6 2 LITERATURE REVIEW 7 2.1 Fundamental Concepts 8 2.2 Theoretical Background 9 2.3 Previous Studies 12 3 RESEARCH METHODOLOGY 20 3.1 Research Design 21 3.2 Sampling Method 22 3.3 Data Collection Method 23 3.4 Data Analysis 26 3.5 Ethical Approach 27 4 ANALYSIS & FINDINGS 28 4.1 Analysis 29 4.2 Major Findings 32 5 CONCLUSION & RECOMMENDATIONS 33 5.1 Conclusion 34 5.2 Recommendations 35 REFERENCES 37 APPENDIX A. QUESTIONNAIRE 39 LIST OF TABLES TABLE NO. TITLE PAGE NO. 1 Percentage of Occupational Stress among Academic Staff in Mazoon College. 29 2 Level of Occupational Stress of Teachers in Mazoon College 31 LIST OF FIGURES FIGURE NO. TITLE PAGE NO. 1 Percentage of Occupational Stress among Academic Staff in Mazoon College. 29 2 Level of Occupational Stress of Teachers in Mazoon College 31 LIST OF ABBREVIATIONS 1. OS: Occupational Stress 2. MC: Mazoon College 3. OSI: Occupational stress index 39 ( CHAPTER 1 ) ( INTRODUCTION ) CHAPTER 1 INTRODUCTION 1.1 Introduction: The teaching profession is considered one of the noblest and most difficult professions, as we know require many effort, patience, flexibility and integrity at the same time. Teachers face many difficult challenges such as communicating information to a student in the simplest form, leading to great stress and psychological effort. Stress can be defined in general term as people feel pressures in their own life. Stress is the body's reaction to any change that requires an adjustment or response. The body reacts to these changes with physical, mental, and emotional responses. (James, 2011). The feeling of pressure resulting from hard working and fatigue in the workplace. It is a condition caused by factors in which the psychological, physiological and environmental demands. The stress associated with the work environment is known as occupational stress or job stress. (Jon, 2016) There are many tasks entrusted to the teacher such as providing the emotional and social climate, organizing the learning environment, providing educational experiences, maintaining order, and observing students and follow-up, and with technological progress has become a pressure on the teacher. Our lives are brimming with emotions and sensations, all of which have complex physical reactions. At the point when an individual is furious, for instance, the pulse rises, adrenaline streams, and circulatory strain rise. These enthusiastic neurophysiologic and hormonal changes influence all parts of our body. The body is intended to test and respond to pressure. Stress can be sure, making the individual increasingly alarm and willing to confront threat. Stress ends up negative when an individual face numerous difficulty without having the opportunity to rest and to vent his resentment and exhaustion, hence turning into a casualty of stress and stress. Stress that keeps going without rest prompts the trial that causes numerous genuine wellbeing side effects, for example, cerebral pains, stomach throb, hypertension, a sleeping disorder, just as the infections it might produce. Stress turns out to be progressively genuine when an individual expends liquor, cigarettes, and medications and makes it an approach to assuage his displeasure and mitigate pressure. As opposed to what some accept, these methods make an individual a detainee of stress and not liberate him from it. Side effects of stress: Memory issue, difficulty concentrating, permanent negativity, change your state of mind, irritability, inability to unwind, feeling depleted and forlorn, depression, sleep excessively or excessively little, isolation from others, procrastinate or disregard obligations, use liquor, smoking to unwind, pains and hurts, diarrhea or stamina, permanent virus, nausea and dazedness, occupational stress. Is pressure identified with one's activity? Word related pressure frequently comes from surprising obligations and weights that do not line up with an individual's learning, aptitudes, or desires, hindering one's capacity to adapt. Occupational stress can increment when laborers do not feel upheld by directors or associates or feel as though they have little command over work forms and each teacher experiences stress differently over the other at Mazoon College. Of course, the roles vary depending on the type of college, the nature of the subject, the environmental and cultural conditions in the Community, the individual differences in the teachers' personalities, and the roles shared by most teachers. · Causes of occupational stress: 1. Workload: In occupational setting, managing an unstable burden can be bothersome and packaged as pressure for workers. There are three parts of the workload that can be stressful. 1. Quantitative workload or overload: having more work to do than it can easily do. 2. Qualitative workload: having a very annoying work. 3. Under load: work that ignores the utilization of the skills and abilities of the worker. This model suggests that occupations with popular levels can be annoying; especially when an individual has, a low ability in some activity such as, control is fill as a defensive factor when pending demands or burdens are high. This model was invented in a model of interest enhancement that suggests that a combination of high control and high social assistance at work overcomes the effects of popular levels. 2. Long Hours: Working for long hours can lead to stress in teachers where it reduces their performance at work and their production, so they are less motivated at work, Long working hours without enough break time to take care of other life matters, exacting office approaches and working environment resoluteness are known to have a critical negative effect on physical and mental wellbeing. 3. Discrimination: Encountering Discrimination can fuel significant levels of pressure and wellbeing differences Individuals who state they have confronted Discrimination rate their feelings of anxiety higher, largely, than the individuals who state they have not experienced Discrimination. 4. Harassment: Harassment can be one of the causes of psychological stress in employees as harassment can reduce the efficiency and production of the employee. It can also increase employee anxiety and stress. (Women are more likely to be sexually harassed than men, especially for those who work in routine male functions. Similarly, the investigation showed that sexual harassment negatively affects workers' mental health. Another test found that the degree of sexual harassment in work environments led to variation in job performance. High levels of sexual harassment associated with the worst outcomes were identified, and no provocation with fewer negative outcomes was identified. At the end, it was found that women who experienced a higher level of sexual harassment were more likely to perform poorly). 5. Poor relationships with the workers: There are many reasons why work can cause stress such as not having a relationship with employees and the manager, so that it can lead to many problems, as the employee will not find anyone to talk about his career problem, and also once he has a lot of works did not find anyone to help him. 1.2 Problem statement: Occupational stress is considered as one of the most common problems that increased over the years. Stress has become an obstacle for the individual to perform his duties; the individual must stop, to solve the problem to continue his life in a comfortable way. This study aims to focus on the occupational stress of academic staff among Mazoon College and try to know the level of stress on teachers. Also through this study, we try to know the causes of stress among the teachers in Mazoon College. 1.3 Objectives of the study: 1. To understand the concept of occupational stress. 2. To measure the level of occupational stress in Mazoon college among academic staff. 3. To know the causes of the stress among academic staff of Mazoon college. 4. To suggest various measures to reduce the occupational stress among academic staff of Mazoon college. Research Questions: 1- What is the concept of occupational stress? 2- What is the level of occupational stress in Mazoon College among academic staff? 3- What is the stress among academic staff of Mazoon College? 4- What can the solution to reduce the occupational stress among academic staff of Mazoon College? 1.4 Significance of the study: Occupational stress project is our under-graduation research, we choose this topic because nowadays the people suffering with this phenomenon which called “stress”. Many people face different types of problems and uncomfortable emotions. That may lead them to loss their patience and their productivity at work. When the employees become uncomfortable with their work, it can affect the productivity of the employees, also the motivation will reduce. When the employees face a lot of stress or conflict in their work they cannot perform well in their work. In our present project, we want to understand the concept of occupational stress and the factors that leads to occupational stress among academic staff. It is very important for us to go deadly to this phenomenon, analyze it, and get the perfect solutions to reduce occupational stress among academic staff. As we observe our teachers are having many responsibilities and multitasking. They teach us by using different ways and strategies and try to help us by offering some the suggestion and solutions to solve our problems that faces it in the college .Teachers have their own issues in their personal life such as taking care of their families and family problem .So, they faces a lot of stress due to their responsibilities and duties in both in their work and in their personal life. In our present project, we want to understand the concept of occupational stress and measure the level of this phenomenon among academic staff of Mazoon College. In addition, we want to suggest some strategies to reduce the effect of occupational stress among our teacher. 1.5 Limitations of the study: 1. The time of complete, the project was limited at 3 months only. 2. The present study was done in Mazoon College only. 3. The study was conducted only for the academic teachers. 4. Difficulty in taking out appropriate time to meet the group member and teachers for data collection. Scope of the study: The study is about "A Study of Occupational Stress among Academic Staff of Mazoon College". The scope of this study is Mazoon College teachers from different major. ( LITERATURE REVIEW ) ( CHAPTER 2 ) CHAPTER 2 LITERATURE REVIEW 2.1 Fundamental Concepts In the world of development and progress, become most individuals' women and men are working and have many responsibilities, which led to the emergence of a phenomenon stress which is consider widespread in the current time. Stress levels vary from one individual to another, when stress occurs repeatedly over the entire lifespan increases the real incidence of stress problems much higher. Many people use the word stress to refer to negative experiences that make us feel exhausted. However, to think of stress as something negative gives us the wrong impression of its true nature. Stress is a reaction to a changing and challenging environment. Stress is about our ability to handle change more than, whether it makes us feel comfortable or bad. Change happens all the time, and stress is a big part of what we feel when we interact with it. However, when you consider that this stress has become an obstacle for the individual to perform his duties, the individual must stop, to solve the problem to continue his life in a comfortable way. Stress can be defined as a "set of changing emotional, cognitive and physical reactions" (Lanier, 2003).However, thinking about stress as a reaction to change suggests it is not necessarily bad, and sometimes it is good. Our experience in stress varies between intensity and low. In this research, we study occupational stress on academic teachers because stress affects the individual and the organization negatively. The pivotal thoughts of stress, word related weight, Role Conflict, Role Overload, Role vulnerability and insightful educator. Worry/According to Van Week, stress is gotten from the Latin word "demanding us" that change over into inflexible, which implies emphatically hung (Olivier & Venter, 2003). Stress can be described generally speaking term as people feel pressures in their own one of a kind of life. Stress is the body's reaction to any change that requires an alteration or response. The body reacts to these movements with physical, mental, and energetic responses. (APA: 2014).Occupational stress is a feeling of pressure resulting from hard working and fatigue in the workplace. It is a condition caused by factors in which the psychological, physiological and environmental demands. (Jon, 2016). Occupational weight/portray as "A condition rising up out of the collaboration of people and their livelihoods and depicted by changes inside people that power them to diverge from their conventional working." Occupational weight impacts clearly definitive duty similarly as physical prosperity and mental flourishing of individuals (Behr, 1978). Role conflict happens when there are abnormalities between various or various social occupations that an individual takes on or plays in their standard step by step nearness (Newman, 1978). Occupation over-trouble is a condition wherein the individual has nonattendance of counterbalance and has looked with a huge amount of obligations, which require that person to accomplish past what he can acclimate to or oversee(Arun Gupta, 1871). Occupation unclearness is a confusing condition that makes in perspective on a dim expected arrangement of duties where commitments and limits are not evidently described (Eric Voegelin, 1997). It is the spot an individual doesn't see enough what his work or development genuinely. Teachers do extensively more than show academic activities. They have a lot of commitments and obligations toward their understudy. They should watch and manage the examination lobby direct and helping understudies in developing socially in a strong and incredible way. Besides, they orchestrate with gatekeepers by what means can reinforce their adolescent. Instructors are required to play out these tasks satisfactorily, in any occasion, when their understudies face difficulties outside the homeroom; they endeavor to comprehend the issues. The more needs understudies have, the more instructors are relied on to do. Therefore, instructors have a lot of obligation toward their work with their understudy moreover in their own life, that drove them feel pressure and that effect on their commitment terrible. Stress may chance them in their wellbeing and occupation execution. The aftereffects of teacher stress are broad, and it influences not just for the instructor, it moreover influences for everyone around them, especially their understudies. 2.2 Theoretical Background Theories and Hypotheses are detailed to clarify, foresee and understand phenomena. The theoretical background is the structure that can hold or bolster a hypothesis of an examination or research study. The hypothetical system presents and depicts the hypothesis that clarifies why the exploration issue under examination exists. These are some theories related occupational stress. 1. Interactional theories of stress Given by: Lazarus and Lanier, (1978). Interactional models underline the connection of the ecological improvement and the related individual reactions as an establishment of worry. For example, the Effort-Reward Imbalance (ERI) hypothesis sets that exertion at work is spent as a component of a mental agreement, in light of the standard of social correspondence, where exertion at work is compensated with remunerations and openings here, it is the awkwardness in this agreement that can bring about pressure or pain. However, as opposed to value-based hypotheses of stress, this irregularity may not really be dependent upon any evaluation, as the stressor might be an ordinary steady event. 2. Allostatic Load Model of the Stress Process Given by: (Gangster and Rosen 2013). “Early mental models of pressure might be appropriate for depicting how natural occasions produce distressing evaluations for people”. One more hypothetical model conceived by means of a multidisciplinary audit of Work Stress and Employee Health recognizes the interceding physiological procedures that connection stress presentation to wellbeing results. The Allostatic burden model of the pressure procedure expands on prior subjective evaluation models of pressure and constructed to portray the improvements of allostatic during the time spent pressure. Allostatic is the procedure of modification for a person's real frameworks that serve to adapt to genuine, fanciful, or foreseen difficulties to homeostatic (stable) real frameworks. This model suggests that proceeded with overstimulation prompts dysregulation, and afterward to poor tertiary wellbeing results. In any case, the succession of this model has demonstrated hard to approve exactly. In addition, this exploration is worried about the mental as opposed to the physical results of business-related pressure. 3. Stress and job performance theory Given by Jex, S. M. (1998). Gives a complete, inquire about based assessment of the connection between word related pressure and occupation execution. The creator displays an outline of the field, a clarification of terms and ideas, and a synopsis of significant hypothetical models of the pressure procedure. Jex analyzes the connection between significant occupation related stressors, (for example, outstanding burden, relational clash, and absence of control) and an assortment of execution records. Likewise, he investigates various different components that may influence the connection between word related pressure and employment execution, including sexual orientation contrasts, age, character, and professional training. This book is planned for understudies, researchers, and peruses who don't have a broad foundation in the social sciences. (PsycINFO Database Record (c) 2016 APA). 4. Occupational stress theory by Dr. Babatunde Oluwatoyin Akanji Given the mind-boggling nature of the idea - word related pressure (otherwise called work or occupation stress), it seems an overwhelming undertaking arriving at a brought together meaning of work pressure because of the recognized actuality that a particular methodology will most likely be unable to include the expansiveness of the wonder. To this end, the motivation behind this paper is to give a general survey of a portion of the difficulties encompassing the thought of word related worry in writing. Along these lines, the built-up information with respect to the nature and reasons for word related pressure were inspected in light of the calculated typology that depicts different wellsprings of work environment stress, which has been ordered as exuding from the specific situation and substance of work. These pressure sources are considerably known to deliver critical hierarchical and extra-authoritative results, for example, low spirit, terrible showing, profession vulnerability, truancy, medical issues, work-life struggle, turnover and different inverts that undermine aggressive destinations of business. As arrangements, stress healing measures are talked about to help directors to comprehend the essentialness of giving viable pressure the executives intercessions that can upgrade representative prosperity and authoritative efficiency. 5. A theory of occupational stress Given by: Johannes Siegrist. Cooper's recommendation of "circumstance explicit" models of word related pressure and contends for a "general" hypothesis. The creator initially abridges center explanations of one case of such a general hypothesis of word related pressure, named exertion remunerate unevenness. The creator at that point abridges the primary observational proof on the side of this methodology. At last, future improvements and arrangement suggestions are talked about. 2.3 Previous studies: 1) Archibong et al. (2010) studied "The sources of pressure among teachers at the university". The examination recognizes study indices under the expansive variable in the investigation, in sources that lead to teacher pressure. It is as if manner discovers that work improvement situated as the enormous source or stress, and it was discovered that the degree of worry among female and male employees differed only in teaching but in research and interpersonal relationships and developing professional. It can thusly be felt that as long as this stress stays unaltered, teachers will keep on confronting worry about these sources. 2) Dr. Ilhan, G. (2014) explored "Work stressors and their consequences for scholastic staff". This investigation was conducted on faculty members to determine the concept of stress they have, what are their perceptions about stress caused by work environment stress and how to overcome stress because of stresses of the academic atmosphere. These outcomes, identified in the sense of stress, showed that stress is not only negative phenomenon-affecting teachers but also a positive phenomenon active by people as it appeared during PDA. This discovering is steady with the meaning of Selye's 1976 eustress, which is known as a positive, healthful and development pressure reaction. As also as pressure makes muscles fortify, some level of pressure may provoke better execution and a progressively balanced personality. This Findings identified with the meaning of stress indicated that pressure was  not only a negative phenomenon affecting staff but also a positive phenomenon energizing people. 3) Qian Meng et al. (2018) discovered "Sources of stress on academic staff at the University of Chinese". Occupational stress among teachers is spread across the college hierarchy. Teachers at the college suffer from various degrees of stress. College teachers are looked with changed degrees of educating and logical research and self-awareness pressures. Deciding the location and length of educating and age have a major effect in the level of professional pressure of teachers. The outcomes can assist us with affirming that logical research, proficient advancement, and regulatory undertakings are huge affecting components of teachers related. 4) Sofie, M., & Stella, (2015) studied "Stress among University Lecturers in the Case of Zimbabwe". This investigation planned for investigating pressure, side effects, and normal stressors for teachers at a specific Christian college in Zimbabwe. A changed University and College Union model pressure poll was circulated to 36 full-time teachers at the college. The gathered information was examined utilizing Statistical Package for Social Sciences (SPSS) Version 16 just as Analysis of Variance (ANOVA). Research discoveries revealed that most of the teachers in the aforementioned Christian College in question were stressed. The most essential ones were extended residual jobs needing to be done, need to hit targets/cutoff times, and long working hours. Working hours for certain instructors were incredibly high, that is, over 51 hours out of each week. The main reason was the increased workload. 5) Aruna, R., & Neena, V., et al. (2017) examined "Occupational Stress and Coping Strategies in college teachers". The present investigation has attempted to meet the objectives of the characteristic factors that cause stress, and to determining stress management strategies for occupational health. A survey was conducted to achieve the objectives of this study. In this study, random samples were taken to identify and select a sample of thirty college educators. The most significant pressure-causing element was work weight at work spot. 6) Sukumar, A. & Kanagarathinam, M. (2016) reviewed "Job stress among university educators in self-financing university in Coimbatore". This research was directed to explore the faculty perception towards occupational stress using established questionnaire, information gathered from five divisions in the private colleges. The phenomenon of stress is a danger to an education profession and must be addressed immediately. Stress can make an individual profitable and useful when it is recognized and well manna GED. 7) Fauzia, N., & Muhammad, D., et al. (2016) examined "Relationship between occupational tension and personal strain on the College Instructors in Rawalpindi and Islamabad". The main goal of this research was to discover level of pressure and individual strain among college educators, the second object of the investigation was to discover connection between pressure and personal strain. All private and public colleges were included in the study. Six colleges were chosen as test of the investigation. The results indicate that there is no relationship between them. In addition, results show that there is a low and medium level for teachers in the level of occupational stress and personal pressures.  8) Fleura, S., & Erika, M., et al. (2015) studied "The working environment stress among Teachers in Kosovo". This research aims to identify the patterns of stress in the workplace related to age and sexual orientation in the work environment, as is the case with a look at marital status and educational level and work sharing with an example of Kosovar educators. The various sorts of stressors detailed by educators were examined. The sample comprised of 799 teachers. The degrees of stress experienced by instructors in Kosovo are logical through degrees of training and spot of living arrangement. Notwithstanding, there are associations between different sorts of stressors and characteristics, for instance, age, working information, educational level, or spot of home.  9) Naveen, K. & Abhay, S. (2015) reviewed "Occupational stress among teachers, in an international and national situation". In the wake of assessing the various examinations, the scientist has discovered some similarities between the factors responsible for occupational anxiety in a teaching environment, for example, working condition age factor and employer stability other than that paid leave job strife and mechanical changes are the variables, which lead to work stress in universal situation. 10) Sindhu, K. (2014) considered on "Stressors among College Teachers". The examination on work stressors among college instructors was led on a random test of 200 (100 every one of male and female) degree school educators of Kerala State. Poll was utilized for information assortment. Through this analysis, obviously the college instructors are influenced by pressure particularly, work pressure. In this manner, it is suggested that they should adjust some adapting methodologies for conquering the pressure. 11) Ellena, J. (2011) Measured "An assessment of the work pressure factors perceived by affirmed educators". The researcher sought to compare the stress factors experienced by teachers to determine if there is a link between gender, grade level taught, years of teaching experience and teacher perceptions of the work factors that contribute to stress. Teacher reactions to an overview regarding the elements that caused or relieve work pressure. This investigation shows that teachers show a moderate degree of pressure. Stress is accessible among teachers at all degrees of experience, and no qualifications exist in sentiments of stress reliant on length of organization or subject to sexual direction. 12) Hulya, l., Tuncay, k., et al. (2018) studied of "The relationship between teacher self-efficacy and work stress". The purpose of this study is two things, first to explore the relationship between teachers' work pressure and individual characteristics, for example, sexual orientation, age, experience year, and instructive background. Secondly, the aim is to find the relationship between perceiving work stress and realizing the self-sufficiency of teachers of English as a foreign language. The number of participants in this study was 84 teachers. Study with EFL Instructors. The discoveries uncovered that the member has experienced moderate degree of employment related pressure. Nevertheless, there was no factually huge connection between occupational stress and instructor self-adequacy. 13) Prasad, K., & Rajesh. (2016) reviewed "Educators performance as a function of work stress and coping with reference to CBSE affiliated college educators in Hyderabad". 300 teachers from Hyderabad, around 100 men, and 200 women participated in the study. The result further shows that adapting procedures are one of the techniques to battle the pressure. The instructors who got social support had the option to adapt to the pressure superior to the educators with no social support. 14) Naresh, D. (2018) studied "Similar study of occupational stress of educators working in Govt", supported by university of Punjab and Rajasthan State. In this exploration, test of 200 instructors were chosen randomly from universities of Rajasthan and Punjab state.  Examination and explanation of data revealed that there is no different in occupational stress of educators working in govt. They face moderate occupational stress. 15) Pula, R. (2018) examined "An element of occupational stress among university instructors in self-financing university". Using the questionnaire and information gathered from five departments in private universities, conducted this study to discover teachers' perceptions of work pressure. Stress can make an individual beneficial and important when it is recognized and control it. 16) Jenitta, N. & Mangaleswaran, T. (2016) discovered "The components affecting the pressure of educators; a special reference to trincomalee district". This study attempts to identify the factors that influence teachers’ tension. To accomplish this target, essential information was gathered through the survey. An example of 129 respondents was taken for the study. Clearly, instructors encountering elevated level of pressure. By virtue of the changing, other supporting works related with showing learning capacity of student and nature. 17) Ana, S. (2011) reviewed "Occupational stress among college teachers’ gender and position contrasts". The Main point of this study is to investigate if there is a difference between men and women and between positions. This online study was conducted on a sample of 1,168 teachers working at the College of Croatia. This study shows that educators in higher education suffer from high professional pressure, center positions and ladies specifically. 18) Izuchi, M. &Onukwufor, J. (2017) studied on "The connects of occupational stress among college Lecturers in Rivers State". A sample of 208 college lecturers was chosen through the random sampling technique. It was inferred that outstanding task, deficient offices and over populace of understudies relate together essentially and freely altogether with college teacher’s employment stress. 19) Rakesh, P. & Seema, T. (2001) investigated "The job stress and burnout in Engineering university educators". Studies show that the teaching profession is very stressful, and educators faces a moderate degree of burnout and job pressure.  Educators are confronted with various disciplinary and authoritative issues. 20) Naima, M., et al. (2017) "Examined about college educators in Finland and Pakistan on Variables Associated with work Stress". The discoveries uncovered that there were some huge difference among Finnish and Pakistani college educators. They saw for work pressure indications as higher in Pakistan than in Finland. 21) Shen, X., et al. (2014) examined "The relationship between job pressure and burdensome side effects and the interceding job of mental capital among Chinese college educators". In our example of Chinese college educators, there was a high pervasiveness of burdensome side effects (score of 16 or above). Both extraneous and internal stresses (over-duty) were decidedly connected with burdensome side effects. 22) Partap, S. & Sangeeta, R. (2015) explored some "Study about occupational Stress among university educators in Self-financing University". Stress poses a threat to the profession of information technology and must be solved at the same time immediately. It is in every case best to keep occupied, to bring anger and energy into something positive. 23) Prasanna, K. & Suneetha, B. (2016) examined on "Work stress of educators working in DIET universities as to area and age". The huge distinction was found in work stress among educators of various ages gathering of DIET universities. Mean scores that beneath 30 years ago they are exposed increasingly jobs stress compared with 31-45 years and 46 years.  The area did not affect the pressure level of the educators. 24) Satvinderpal, K. (2017) investigated of "The work stress in educator’s comparative study of university educators in Punjab". Studies show that teachers are exposed to a high level of occupational pressure. In the present quickly developing and dynamic requests of the society the job of the educators become complex. The job of the educator’s become complex with growing and dynamic demands of the society. 25) Manabete, S. & John, A., et al. (2016) studied on "The occupational pressure among college heads and teachers In Nigeria universities". The study has saw stress as phenomenon human is upsetting wherein the body endeavors to keep up balance as it manages life challenges. The examination in like manner believed stress to be the weakness of an individual to adjust to his or condition. 26) Mika, K., & Kazuhiro, O., et al. (2014) discovered on "The Job pressure and its related variables among college instructors in Japan"|. Results demonstrated that college instructors had some mental health issues in connection to gender, proficient position, and states of taking paid leave, work fulfillment, work control, social help, and adapting abilities. The outcomes additionally demonstrated that the ineffectual adapting styles lead to poor health. 27) Tandon, J., & Chetna, M., et al. (2014) studied" The Impact of gender and age on job pressures". The mean score of male educators is higher pressure than female. This uncovers there is higher job pressure among male educators than female. In this study discovered that mean score of 51-60 (both male and female) educators is low. In this manner we can infer that feeling of anxiety is most reduced in this age gathering. 28) Satarupa, D. (2018) experimented "Study of work pressure among university educators of West Bengal". Teachers encountering a lot of stress to expand profitability and proficiency at their work spots to meet the desires for overall population, the board just as from state and central governments. Educators face the pressure of time as they work and complete tasks in a specific time that brings pressure. 29) Indrajit, G., &Nigel, D., (2018) experimented "Study on the determination of the occupational pressure and its coping technique university among Teachers University". The result was interesting in the study that the motivation behind financial incentives contributes significantly to the level of pressure among university educators. 30) Revathi, G. & Venkatrama, R. (2015) examined 'The concentrate of the pressures among female’s teachers in university at Chennai city". The investigation of this study centers on causes, impacts and dealing with the worry among women instructors. For all age groups, stress leads to several factors that affect health, such as depression, increased blood pressure, stress and frustration. 31) Nisha, J. & Vineeth, M. (2018) reviewed "The university educators in Kerala with a job pressure". Yet, the present examination uncovers that a large portion of the educators are faced moderately pressure excluding of those in Government Autonomous university and the individuals who are in changeless work. No huge relationship between the jobs pressure and financial variable except for kind of university and sort of work. 32) Satyajit, K. & Sujit, K. (2017) studied"The effect of professional pressure on work life balance in higher education of educators in Bhubaneswar, Odisha". The job of experts are changing and advancing and the new encouraging learning condition puts overwhelming weight on educating experts. This weight of work will profoundly affect their own life, which at last lead to imbalance in their work, and life. 33) Lakshmana, P. (2017) Studied of "The work pressure among educators". A few components of pressures are natural while others are situational in the profession of educating. Educators need to understand and know how to deal with intrinsic elements, while situational situations can be treated with identifier and true sense. 34) Tytherleigh et al. (2005) examined "Work pressure in UK advanced education establishments". In rundown, we utilized an institutionalized instrument to recognize feelings of pressures in all classifications of worker in an example of English HEIS and contrasted these and regularizing information dependent on non-HEI respondents. We have indicated that HEI representatives are, largely, more exceptionally worried than different specialists. Our discoveries offer a significant test to the HE area. As HEIS, staffs in the UK, similar to those in abroad colleges, are encountering significant levels of pressure and lower levels of duty. 35) Danku et al. (2017) reviewed "Pressure among private college teachers in Ghana". This exploration has plainly demonstrated that pressure existed among the teachers. The workload, postponement, irregular payment of salaries and inadequate rewards, and many of the subjects that must be taught over long hours are a major cause of tension among teachers at the college. ( CHAPTER 3 ) ( RESEARCH METHODOLOGY ) CHAPTER 3 RESEARCH METHODOLOGY 3.1Research Design: The expression "design" has numerous implications. However, on the issue of intrigue, it is an example or diagram for crafted by the examinations task. It is a propensity for significant components to see what gives fundamental insights to the undertaking. It is something very similar in light of the fact that the blue print of the planner's works of art. The examination configuration is like a wide arrangement or form that discloses how to direct the whole investigation task. It is fitting to be in composed structure and to be basic. The genuine undertaking is performed by the predefined search plan. The pursuit configuration makes it simple to look for changed inquiries. This makes examine viable in creating data with insignificant exertion and cash. Research configuration is the pre-wanting to be followed in the assortment of information the exploration must be planned with alert since it speaks to any blunder that ruin this examination venture. Research design Definition: Research configuration is characterized as a structure of strategies and methods picked by method for an analyst to blend different added substances of research in a genuinely legitimate way, so the investigations bother is productively managed. It gives bits of knowledge about "how" to conduct investigate the use of a chose strategy. Every specialist has a posting of studies addresses which need to be evaluated – this will be accomplished with examines structure. (Mohammed, 2016) The sketch of ways studies ought to be performed might be sorted out the utilization of studies design. Therefore, the statistical surveying analyze can be performed on the reason of research plan. The plan of an investigation's topic is utilized to clarify the sort of research (test, study, correlational, semi-exploratory, appraisal) and its sub-type (test format, inquire about issue, illustrative case-watch). There are three chief segments of research format: data arrangement, estimation, and assessment. The kind of studies issue a venture is experiencing will decide the investigations design and now not the other way around. Factors, extraordinary apparatus to assemble data, in what manner will the hardware be utilized to accumulate and dissect information and different variables are chosen in ponders plan on the possibility of an examinations approach is resolved. Kinds of Research Design that is used An analyst must have a reasonable comprehension of the different kinds of research configuration to choose which sort of research configuration to actualize for an investigation. Research configuration can be comprehensively arranged into quantitative and subjective research structure. 1) Descriptive research design: In a descriptive research design, a researcher is solely interested in describing the state of affairs or case below his/her research examine. It is far a theory-primarily based research design that is created through accumulate, analyze and affords gathered statistics. By enforcing an in-intensity studies layout together with this, a researcher can provide insights into the why and how of research. (Abhiheet, 2019). 2) Exploratory studies layout: In exploratory studies design, the researcher’s thoughts are key, as it is far normally dependent on their personal inclination approximately a selected subject matter. Rationalization approximately unexplored aspects of a topic is provided in conjunction with information about what, how and why related to the studies questions. Our research design is an exploratory and descriptive. We used this design because we need for greater understanding of the stress phenomenon and to know the causes of the stress among our teacher. Therefore, we can offer assist by suggest various measures to reduce the occupational stress among academic staff of Mazoon College. 3.2 Sampling Method: The process of getting the data from a selected population is termed as sampling. The outcomes for the example are then used to make evaluations of the bigger gathering. Sample is considered as the quicker and less expensive than asking the whole populace. Types of sample design: Random sample is a piece of the testing strategy wherein each example has an equivalent likelihood of being picked under irregular testing, every individual from the subset conveys an equivalent chance of being picked as a piece of the inspecting procedure. (Paul, ,2008) Types of random sample (probability sample) 1. Simple random sampling 2. Systematic sampling 3. Stratified sampling 4. Cluster sampling For our research, we choose random sample design, we just select from Mazoon College.The research population includes (76) and a sample of the research includes (50) of academics staff in Mazoon College. 3.3 Data Collection Method: Data collection is a procedure for collecting data from all relevant sources to discover answers to the issue of exploration, speculative testing and evaluation of results. Data collection strategies can be divided into two categories: primary and secondary methods of data collection. Primary data collection method: Primary data collection method can be partitioned into two gatherings: Quantitative data collection methods are situated in scientific estimations in different configurations. Techniques for quantitative data collection and analysis incorporate questionnaire with closed ended question, strategies for relationship and relapse, mean, mode and median and others. Qualitative research methods, despite what might be expected, do not include numbers or scientific figuring's. Qualitative research is intently connected with words, sounds, feeling, feelings, hues and different components that are non-quantifiable. In our project, we used the questionnaire method to collect data. The questionnaire is the primary instrument for gathering information in survey research. Fundamentally, it is many standardized questions, frequently called things, which pursue a fixed plan to gather singular information around at least one explicit subject. At times questionnaires are mistaken for interviews. Truth be told, the questionnaire includes a specific sort of meeting- a formal contact, where the discussion is administered by the wording and request of inquiries in the instrument. The questionnaire regularly is regulated in a standardized manner, that is, similarly to every one of the respondents of the survey. Secondary data collection method: Secondary data is a type of information that has just been distributed in books, papers, magazines, magazines, portals etc. There is a lot of information that can be accessed in these sources about your field of exploration in business models, paying practical attention to the idea of ​​the screening area. In this way, the use of an appropriate ranking of standards to determine secondary data to be used in the exam assumes a significant task in terms of expanding the levels of legitimacy and unwavering quality of research. Types of Questionnaire: 1. Structured questionnaire: Structured questionnaire collect quantitative information. The questionnaire is arranged and intended to gather quite certain data. It likewise starts a proper enquiry, supplements information and checks recently aggregated information and approve any earlier theory. 2. Unstructured questionnaire: Unstructured questionnaires collect qualitative information. The questionnaire for this situation has an essential structure and some fanning inquiries however nothing that restricts the reactions of a respondent. The inquiries are increasingly open-ended. 3. The information contained in this email is intended solely for the recipient and may contain confidential information. If you are not the intended recipient, please notify the sender and delete this communication, as taking any other action may be unlawful. Occupational Stress Index (OSI) Manual is developed by Dr. A. K. Srivastava and Dr. A.P. Singh, (1981). Items of Various Sub-Scales of Occupational Stress Index (OSI) No Sub Scale 1 Role Overload 2 Role Ambiguity 3 Role Conflict 4 Unreasonable group and political pressure 5 Responsibility for persons 6 Under participation 7 Powerlessness 8 Poor peer relations 9 Intrinsic impoverishment 10 Low status 11 Strenuous working condition Reliability: The Reliability index (table underneath) learned by split half (odd-even) strategy and Cronbach’s alpha – coefficient for the scale overall were seen as 0.935 and 0.90 individually. The dependability files of the 12 sub-scales were likewise registered on the part half technique. The accompanying table records the acquired lists. Validity: The Validity of the Occupational Stress Index (OSI) was dictated by processing coefficient of relationship between the scales on the OSI and the different proportions of employment frames of mind and occupation conduct. The workers' scores on the OSI is probably going to decidedly relates with the scores on the proportions of such work-show attitudinal, inspirational, and character factors, which give bringing down or directing the degree of word related pressure. 3.4 Data analysis: The way toward assessing information utilizing scientific and logical thinking to look at every part of the information gave. This type of investigation is only one of the numerous means that must be finished when leading an exploration test. Information from different sources is accumulated, assessed, and after that analysis to shape a type of finding or outcome. The reason of using data analysis is to get usable and valuable information or data. The investigation, regardless of whether the information is subjective or quantitative, may:  1. Portray and summaries the information. 2. Recognize connections between variables. 3. Analyzes factors. 4. Forecast results. 5. Recognize the contrast between factors.    Types of data analysis: 1. Predictive  2. Descriptive  3. Prescriptive  4. Diagnostic     Mean: The Arithmetic Mean is the normal of the numbers: a determined “focal” estimation of a set of numbers. It is the most popular and best universally useful proportion of the mid-pint (around which bring together all other values) of a lot qualities. It is also easily to understand. Add all values to find the aggregate. Divide the aggregate by the numbers of qualities you include. Percentage: In science, a rate is a number or proportion communicated as a small amount of 100. It is frequently indicated utilizing the percent sign, "%", or the shortened forms "pct."As "percent”, it is utilized to depict the steepness of the slant of a street or railroad, recipe for which is esteem is registered by increasing the numeric estimation of the proportion by 100. Which could likewise be communicated as the digression of the point of tendency occasions 100? This is the proportion of separations a vehicle would progress vertically and on a level plane, individually, when going up-or downhill, communicated in percent. Rate is additionally used to express arrangement of a blend by mass percent and mole percent. 3.5 Ethical Approach: Ethical approach is the discipline and practice of applying value to human behavior. (Billington, 2003). There are several reasons why it is important to adhere to ethical norms in research. First, norms promote the aims of the research. Second, since research often involves a great deal of cooperation and coordination among many different people in different disciplines and institutions, ethical standards promote the values that are essential to collaborative work, such as trust, accountability, mutual respect, and fairness. Third, many of the ethical norms help to ensure that researchers can be held accountable to the public. Fourth, ethical norms in research also help to build public support for research. People are more likely to fund a research project if they can trust the quality and integrity of research. The following is a rough and general summary of some ethical principles like: Informed consent is the right of research participants to get or receive an explanation, in ways and language that they can easily understand, of all aspects of research that may influence their readiness to participate. And also, benefits-to-risk ratio is a comparison of the conceivable benefits of research for gaining information and enhancing life conditions versus its expenses to members as far as burden and conceivable damage. In addition, Confidentiality is the right of members to camouflage and hide of their personality concerning the information that they give. Also, protection from harm is the right of research members to be shielded from physical or mental mischief. ( CHAPTER 4 ) ( ANALYSIS & FINDING S ) CHAPTER 4 RESULT ANALYSIS & FINDINGS 4.1Result Analysis: Table 1: Percentage of Occupational Stress among Academic Staff in Mazoon College. S.NO N Percentage % 1 50 % Of teachers with high OS 18 2 50 % Of teachers with moderate OS 70 3 50 % Of teachers with low OS 12 Total 100 Figure 1: Percentage of Occupational Stress among Academic Staff in Mazoon College. shows the percentage of teachers with occupational stress. We observed that the percentage from total 50 teachers in Mazoon College, the percentage of teachers with high Occupational Stress is 18%, the percentage of teachers with moderate Occupational Stress is 70% and the percentage of teachers with low Occupational Stress is 12%. Outline to the table, a graph is plotted indicating the percentage of occupational stress among teacher in Mazoon College. Table 2: Level of Occupational Stress of Teachers in Mazoon College S.NO Component of Occupational Stress Mean 1 Role Overload 19.82 2 Role Ambiguity 10.44 3 Role Conflict 14.56 4 Unreasonable group and political pressure 10.94 5 Responsibility for persons 9.76 6 Under participation 10.7 7 Powerlessness 8.06 8 Poor peer relations 10.56 9 Intrinsic impoverishment 11.48 10 Low status 9 11 Strenuous working condition 11.46 12 Unprofitability 6.4 Total 133.18 Figures 2: Level of Occupational Stress of Teachers in Mazoon College According to table 2, from 50 teachers in Mazoon College the highest mean is role overload (19.82) then role conflict with mean (14.56) and the lowest score in unprofitability with mean (6.4) and also appear that Intrinsic impoverishment and strenuous working condition almost same score in the mean (11.4). Teacher show that have role conflict increased 4.12 from role ambiguity and increased from strenuous working condition 3.1. The teacher of Mazoon College appears moderate score in role ambiguity, role conflict, unreasonable group and political pressure, responsibility for persons, under participation, powerlessness, poor peer relations, intrinsic impoverishment and low status with mean between (8-14). Outline to the table 2, a graph is plotted indicating the level of occupational stress among teacher in Mazoon College through using sub-scales. 4.2 Major Findings of the study: The main findings of this study are: · We observed that the percentage from total of 50 teachers in Mazoon College, the percentage of teachers with high Occupational Stress is 18%. · The percentage of teachers with moderate Occupational Stress is 70%. · The percentage of teachers with low Occupational Stress is 12%. · From 50 teachers in Mazoon College we find the highest score is role overload (19.82) then role conflict with mean (14.56). · The teacher of Mazoon College appears moderate score in role ambiguity, role conflict, unreasonable group and political pressure, responsibility for persons, under participation, powerlessness, poor peer relations, intrinsic impoverishment and low status with mean between (8- 14). · The lowest score in unprofitability with mean (6.4). · In the present study, it was seen that teachers with high stress in workplace, they react in different ways like showing job dissatisfaction, less morale, weak performance, and general exhaustion; they are not ready to cooperated with other teachers and student. Also, they have poor performance that lead to appear poor student outcomes. · It observed that teachers with moderate stress, they are ready to cooperate with other teachers and student. Also, they have good performance that lead to appear good student outcomes. And they try to perform well as they can, but not efficiently. · It is evaluated that teachers with low stress in workplace, they react in different ways like showing job satisfaction, high morale, high performance, , they are ready to cooperated with other teachers and student. Also, they have good performance that lead to appear good student outcomes. they work efficiently and effectively. ( CHAPTER 5 ) ( CONCLUSION AND RECOMMENDATIONS ) CHAPTER 5 CONCLUSION AND RECOMMENDATIONS 5.1Conclusion: This chapter discusses the most important results reached in this study. It has already been mentioned that the main purpose of this exploratory study is to understand the concept of occupational stress among academic staff of Mazoon College teachers. The results obtained from this study showed through the questionnaire that most teachers are exposed to occupational stress at a moderate level and the highest component of occupational stress among teachers was the role overload. The main results of this exploratory study are: · According to table 1, we observed that the percentage from total of 50 teachers in Mazoon College, the percentage of teachers with high Occupational Stress is 18%. · The percentage of teachers with moderate Occupational Stress is 70%. · The percentage of teachers with low Occupational Stress is 12%. · According to table 2, from 50 teachers in Mazoon College the highest mean is role overload (19.82) then role conflict with mean (14.56). · The lowest score of the component of occupational stress among teachers at Mazoon College was Unprofitability with mean (6.4). · The results showed that Mazoon College teachers obtained moderate grades in the role ambiguity (10.44), role conflict (14.56), unreasonable group and political pressure (10.95), responsibility for persons (9.76), under participation (10.7), powerlessness (8.06), poor peer relations (10.56), intrinsic impoverishment (11.48) and low status (9) with mean between (8 -14). · Through our research, we can understand that it is useful for the teachers in our college and for the students. Therefore, if we know the levels of the stress that every teacher suffers from it will be easy to reduce it. Once we solve it, the teachers will not have too much stress and will be more productive in their work they will teach the students well and give them good learning so the students will get the information’s easily. · In addition, it can affect the economy of the country once the teachers do not have a stress, they will be good with their students and the students will understand the information, so it will produce students with unique information that will help increase the country's economy. · Once the teachers have too much stress it also will affect their relationship with their family so there’s no time to set with them because all the time are busy with the students and college works so the stress can affect also the family's employees. 5.2 Recommendations: Studies show that academic teachers are they face professional pressure, but there are many factors that may affect teachers also for example surrounding environment, family and so in. In this research, we found several ways to reduce Occupational Stress on academic teachers. · To raise awareness about the phenomenon occupational stress, because it is posed a risk to teachers in all aspects of mental health and job performance. · Conduct training and rehabilitation courses for academic teachers to identify the difficulties they face in their profession. · Building good communication and relations between teachers and the administrative system, it also helps reduce occupational stress.  · Conducting educational course that help teachers to know how to deal with the pressures and difficulties found in the work environment. · Find intervention teams to solve the problems of academic teachers. · Greater consideration by the college administration for teachers' problems, and work to solve them. · Encouraging, motivating academic teachers, and paying salaries on time helps reduce professional stress. · Provide moral and material incentives for academic teachers when they perform additional and supervisory work outside their primary function (education). · Attention to psychological counseling in college, via preparing academic teachers on the best way to confront the psychological and professional pressures facing them, and thus overcome, which reflects on their adaptation and compatibility with them better. · Interest in evaluating job performance and connecting it to the degree of achievement. · Creating the appropriate environment for teachers and taking into consideration the reduction of the number of students in the classroom.  · Provide a range of professional development opportunities for academic teachers and give them inspirations and motivations. · Provide a nursery within the college.  · Expansion of the electronic environment at Mazoon College and the transition to smart classes. · Teachers should get regularly salaries and all their dues. · Building and Developing educators’ confidence and self-esteem by encouraging and thanking them and recognizing them. This can be accomplished by featuring the positive parts of their work and sending those thanks and appreciation. · The college has to do some changes to professional growth development, for example, as giving them a complete break from work to renew their activities and energies. · Integrate college program goals with teachers' personal goals, for example, Make teachers participate in planning programs and activities. · Create and grow powerful associations between educators, for instance, Encouraging support groups and moral support. · Provide and Offer academic teachers with the opportunity to experience and practice effective leadership skills, for example, participating in office work, making important decisions, and scheduling and supervising meetings. REFERENCES 1. Kuehl, R. O., & Kuehl, R. O. (2000). Design of experiments: statistical principles of research design and analysis.‏ 2. Van den Akker, J., Gravemeijer, K., McKenney, S., & Nieveen, N. (Eds.). (2006). Educational design research. Routledge.‏ 3. DeMatteo, D., Marczyk, G., & Festinger, D. (2005). Essentials of research design and methodology. john wiley & Sons, Inc.‏ 4. Kazdin, A. E. (2003). Research design in clinical psychology.‏ 5. Labaree, R. V. (2009). Research Guides: Organizing Your Social Sciences Research Paper: Qualitative Methods.‏ 6. Brown, J. D. (2015). Characteristics of sound quantitative research. SHIKEN, p 24.‏ 7. Johansson, A., & Götestam, K. G. (2004). Internet addiction: characteristics of a questionnaire and prevalence in Norwegian youth (12–18 years). Scandinavian journal of psychology, 45(3), p. 223-229.‏ 8. Harrell, M. C., & Bradley, M. A. (2009). Data collection methods. Semi-structured interviews and focus groups. Rand National Defense Research Inst santamonica ca.‏ 9. İpek, H., Akçay, A., ATAY, S. B., Berber, G., KARALIK, T., & YILMAZ, T. S. (2018). The Relationship between Occupational Stress and Teacher Self-Efficacy: A Study with EFL Instructors.‏ 10. Slišković, A., &Seršić, D. (2011). Work stress among university teachers: Gender and position differences. Archives of Industrial Hygiene and Toxicology, 62(4), p 299-307.‏ 11. Tytherleigh*, M. Y., Webb, C., Cooper, C. L., & Ricketts, C. (2005). Occupational stress in UK higher education institutions: A comparative study of all staff categories. Higher Education Research & Development, 24(1), p 41-61. 12. Shkëmbi, F., Melonashi, E., &Fanaj, N. (2015). Workplace stress among teachers in Kosovo. SAGE Open, 5(4). 13. Kothari, C. R. (2004). Research methodology: Methods and techniques. New Age International.‏ 14. Teddlie, C., & Yu, F. (2007). Mixed methods sampling: A typology with examples. Journal of mixed methods research, 1(1),p 77-100.‏ 15. Chang, S. J., Koh, S. B., Kang, D., Kim, S. A., Kang, M. G., Lee, C. G., ... & Kim, J. W. (2005). Developing an occupational stress scale for Korean employees. Korean Journal of Occupational and Environmental Medicine, 17(4), p 297-317.‏ 16. Guglielmi, R. S., & Tatrow, K. (1998). Occupational stress, burnout, and health in teachers: A methodological and theoretical analysis. Review of educational research, 68(1), p 61-99.‏ Appendix A. Questionnaire Please solve our questionnaire. It is for 390-capstone project of Mazoon student. We promise you, we will not use your information anywhere outside; the information given by you will be kept confidential. This questionnaire studies occupational stress among Academic Staff of Mazoon College. Name (optional): ……………………. ( 1 S trongly D isagree 2D isagree 3U ndecided 4A gree 5S trongly A gree ) 5 4 3 2 1 Questions S. No I have to do a lot of work in this job. 1 The available information relating to my job-role and its outcomes are vague and insufficient. 2 My different officers often give contradictory instructions regarding my work. 3 Sometimes it becomes complied problem for me to make adjustment between Political /group pressures and formal rules and instructions. 4 The responsibility for the efficiency and productivity of many employees is thrust upon me. 5 Most of my suggestions are heeded and implemented here. 6 My decisions and instructions concerning distribution of assignments among employees are properly followed. 7 I have to work with person whom I like. 8 My assignments are of monotonous nature. 9 Higher authorities do care for my self-respect. 10 I get less salary in comparison to the quantum of my labour/ work. 11 I do my work under tense circumstances. 12 Owing to excessive workload, I have to manage with insufficient number of employees and resource. 13 The objectives of my work-role are quite clear and adequately planned. 14 Officials do not interfere with my jurisdiction and working methods. 15 I have to do some work and unwillingly owing to certain in group /political pressures. 16 I am responsible for the future of a number of employees. 17 My co-operation is frequently sought in solving the administrative or industrial problems at a higher level. 18 My suggestion regarding the training programs of the employees are given due significance. 19 Some of my colleagues and sub ordinates try to defame and malign me as unsuccessful. 20 I get many opportunities to utilize my abilities and experience independently. 21 This job has enhanced my social status. 22 I am seldom rewarded for my hard labour and efficient performance. 23 Some of my assignments are quite risky and complicated. 24 I have to dispose of my work hurriedly owing to excessive workload. 25 I am unable to perform my duties smoothly owing to uncertainty and ambiguity of the scope of my jurisdiction and authorities. 26 I am not provided with clear instructions and sufficient facilities regarding the new assignments trusted to me. 27 In order to maintain group-conformity sometimes I have to do/ produce more than the usual. 28 I bear the great responsibility for the progress and prosperity of this organization. 29 My opinions are sought in framing important policies of the organization department. 30 Our interests and opinion are duly considered in making appointments for important posts. 31 My colleagues do co-operate with me voluntarily in solving administrative and industrial problems. 32 I get many opportunities to develop my aptitude and proficiency properly. 33 My higher authorities do not give due significance to my post and work. 34 I often feel that this job has made my life cumbersome. 35 Being too busy with official work, I am not able to devote sufficient time to my domestic and personal problems. 36 It is not clear that what type of work and behavior my higher authorities and colleagues expect from me. 37 Employees attach due importance to the official instructions and formal working procedures. 38 I am compelled to violate the formal and administrative procedures and policies owing to group/ political pressures. 39 My opinion is sought in changing or modifying the working system, instruments and conditions. 40 There exists sufficient mutual co-operation and team spirit among the employees of this organization /department. 41 My suggestions and co-operation are sought in solving even those problems for which I am quite competent. 42 Working conditions are satisfactory here from the point of view of our welfare and convenience. 43 I have to do such work as ought to be done by others. 44 It becomes difficult to implement all of a sudden, the new dealing procedures and policies in place of those already in practice. 45 I am unable to carry out my assignments to my satisfaction because of excessive load of work and lack of time. 46 Percentage of Occupational Stress among Academic Staff in Mazoon College % % Of teacher with high OS % Of teacher with moderate OS % Of teacher with low OS 50 50 50 1 2 3 18 70 12 level of Occupational Stress of Teacher in Mazoon College Mean Role Overload Role Ambiguity Role Conflict Unreasonable group and political pressure Responsibility for persons Under participation Powerlessness Poor peer relations Intrinsic impoverishment Low status Strenuous working condition Unprofitability 19.82 10.44 14.56 10.94 9.76 10.7 8.06 10.56 11.48 9 11.46 6.4 Form Responses 1 Timestamp Score 1)I help my colleagues without expecting any return.أساعد زملائي دون توقع أي رد فعل منهم . 2)I am sensitive and care in the feelings of my colleagues.أنا حساس ومهتم بمشاعر زملائي. 3)I control my emotions to don't to spoil my relations with colleagues.أتحكم في مشاعري حتى لا أفسد علاقاتي مع زملائي. 4)I always control my emotions when someone harms me.أنا أتحكم دائمًا في مشاعري عندما يؤذيني أحد. 5)I don’t forget it easily and I try to retaliate.أنا لا أنساه أبداً بسهولة وأنا أحاول الانتقام . 6)I don’t have any problem in dealing with any kind of students.ليس لدي أي مشكلة في التعامل مع أي نوع من الطلاب . 7)I keep thinking about the mistake that I have done in the past.ما زلت أفكر في غلطتي التي ارتكبتها في الماضي. 8)I share others students who feel sad or nervous, I am so sympathetic.أشارك الطلاب الآخرين الذين يشعرون بالحزن أو الاضطراب ، أنا متعاطف جدًا. 9)I try to spend time with this student.أحاول قضاء الوقت مع هذا الطالب. 10)I get more happiness when I give rather than take.أكون سعيدا عندما أعطي بدلاً من أن أخذ. 11)I try to solve a problem by confront it to deal with it avoid being worried.أحاول حل المشكلة من خلال مواجهتها حتى لا أشعر بالقلق. 12)I am very flexible when I deal with problems.أنا مرن للغاية عندما أتعامل مع المشاكل. 13)I don’t allow my emotions to affect my decisions and actions.لا أسمح لمشاعري بالتأثير على قراراتي وأفعالي. 3/31/2020 18:39:03 0 Always Sometime Always Always Never Always Never Always Always Always Sometime Always Always 3/31/2020 19:03:54 0 Always Always Always Sometime Rarely Always Sometime Always Sometime Always Usually Sometime Sometime 3/31/2020 19:16:17 0 Always Never Never Always Sometime Usually Rarely Rarely Usually Always Usually Rarely Never 3/31/2020 19:31:11 0 Always Always Always Always Always Usually Sometime Always Never Sometime Always Usually Always 3/31/2020 19:32:49 0 Always Always Sometime Sometime Usually Sometime Usually Always Sometime Always Always Sometime Sometime 3/31/2020 19:33:40 0 Always Always Sometime Sometime Usually Sometime Usually Always Sometime Always Always Sometime Sometime 3/31/2020 19:36:36 0 Always Always Always Always Never Always Always Never Always Always Sometime Always Always 3/31/2020 19:37:21 0 Always Never Always Usually Always Usually Always Usually Sometime Sometime Always Always Usually 3/31/2020 19:38:45 0 Always Sometime Usually Sometime Never Usually Sometime Sometime Sometime Rarely 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20:46:06 0 Always Usually Always Usually Never Sometime Rarely Always Sometime Usually Always Always Always 3/31/2020 20:51:37 0 Sometime Always Sometime Sometime Never Sometime Always Sometime Sometime Sometime Always Sometime Sometime 3/31/2020 21:01:45 0 Always Always Always Always Never Sometime Never Always Rarely Always Usually Usually Always 3/31/2020 21:02:38 0 Sometime Always Always Always Never Always Never Usually Sometime Sometime Always Always Sometime 3/31/2020 21:12:18 0 Usually Always Usually Sometime Rarely Always Sometime Usually Sometime Sometime Usually Usually Usually 3/31/2020 21:12:47 0 Rarely Always Always Always Always Always Always Always Always Always Always Always Always 3/31/2020 21:19:06 0 Always Always Usually Sometime Never Always Sometime Sometime Sometime Usually Sometime Sometime Usually 3/31/2020 21:19:42 0 Always Always Always Usually Never Usually Sometime Usually Usually Sometime Always Always Usually Mazoon College (Affiliated the Missouri University Science and Technology USA) Muscat, Sultanate of Oman Identifying The Levels Of Emotional Intelligence In The Students Of Mazoon College A PROJECT REPORT Submitted by: Under the guidance of Ms. Ayesha Anjum Submitted in partial fulfillment for the requirement of the degree of BACHELOR In PSYCHOLOGY MAZOON COLLEGE Under the Supervision of Ministry of Higher Education (Affiliated with the Missouri University of Science & Technology, USA) www.mazcol.edu.om Sultanate of Oman APRIL 2020 BONAFIDE CERTIFICATE (font size is very less) Certified that this thesis"Identifying The Levels Of Emotional Intelligence In The Students Of Mazoon College" is a bonafide work of who carried out the research under our supervision. Certified further, that to the best of our knowledge The work reported in this does not form part of any other research of which a degree or award was conferred on an earlier studies on this or any other candidate.  Moreover, it is certified that the work is real research conducted by the students and plagiarism report of the research is within the accepted level. ( Times New Roman, 12 size, spacing is 1.5….Please maintain this for proposal and final project also………. Subheadings and the main headings can be kept in bold and in capital letters) Name of the supervisor: Ms. Ayesha Anjum Humanities Department Mazoon College Muscat CERTIFICATE OF APPROVAL The project entitled “Identifying The Levels Of Emotional Intelligence In The Students Of Mazoon College” Submitted by: .It is hereb approved as a credible study of the research topic and has been presented in a satisfactory manner to warrant its acceptance as a prerequisite to the degree for which it has been submitted. It is understood that by this approval, the undersigned does not necessarily endorse any conclusion drawn or option expressed therein, but approve the project for the purpose for which it is submitted. spaces ?????? give spaces don’t use small case for initial letters of names (like al oraimi is wrong, Al Oraimi is corrected. Examiner 1 Examiner 2 -Signature: -Signature: -Name: -Name: -Date: -Date: CERTIFICATE OF ETHICAL APPROVAL This project report "Identifying The Levels Of Emotional Intelligence InThe Students Of Mazoon College"is a bonfide work and carried out under the supervision of Ms. Ayesha Anjum. Further, that to the best of our knowledge the work reported herein does not form part of any other project report or Thesis on the basis of which a degree or award was conferred on an earlier occasion on this or any other candidate. Moreover, it is certified that the work is genuine research carried out and is not plagiarized beyond the accepted level. The researcher has also ensured to follow all the ethical guidelines provided in the project guidelines. Students Name : Students ID: Students Signature: Anhar Abdullah al-Gailani 1515056 Badour suhail al-jawi al-araimi 1514884 Iman Abdullah al-oraimi 1413933 Munira khamis hamed al-alawi 1515076 Supervisor Name: Ms. Ayesha Anjum Supervisor Signature: Academic Designation: Humanities Department Mazoon College, Muscat. Abstract PLEASE COMPLETE IT ACKNOWLEDGMENT As we have accomplished this project successfully we would like to express our sincere gratitude to our supervisor Ms. Ayesha Anjum for the support, guidance and valuable feedbacks to complete this project. We would like to thank Mazoon College for providing us the support and facilities as students. Moreover, we are thankful for the participants who gave us the chance to conduct the study by their involvement in the questionnaires. We would like also to extend our appreciation to all Mazoon college teachers who spent their time and effort for our benefit. TABLE OF CONTENTS CHAPTR NO. TITLE PAGE NO.(add) BONAFIDE CERTIFICATE CERTIFICATE OF APPROVAL CERTIFICATE OF ETHICAL APPROVAL ABSTRACT ACKNOWLEDGMENT TABLE OF CONTENTS LIST OF TABLES LIST OF FIGURES LIST OF ABBREVIATIONS 1 INTRODUCTION 1.1 Introduction 1.2 Problem Statement 1.3 Objectives 1.4 Significance of Research 1.5 Limitations of the Research 2 LITERATURE REVIEW 2.1 Fundamental Concepts 2.2 Theoretical Background 2.3 Previous Studies 3 RESEARCH METHODOLOGY 3.1 Research Design 3.2 Sampling Method 3.3 Data Collection Method 3.4 Data Analysis 3.5 Ethical Approach 4 ANALYSIS & FINDINGS 4.1 Analysis 4.2 Major Findings 5 CONCLUSION & RECOMMENDATIONS 5.1 Conclusion 5.2 Recommendations REFERENCES APPENDIX A. QUESTIONNAIRE CHAPTER 1 INTRODUCTION CHAPTER (1)(CHAPTER – 1) CHANGE FOR ALL CHAPTERS INTRODUCTION 1.1 Introduction: Emotions: It is a group of psychological feelings that can produce some of the physical changes that affect an individual's reaction, behavior, and thinking towards a specific situation. Intelligence: It is a process of cognitive activity performed by the mind. Intelligence is not measured by the academic achievement level, but is measured by several special tests. To know the level of intelligence of an individual. There are several types of intelligence like. Intellectual intelligence, linguistic intelligence, visual intelligence, motor intelligence, social intelligence and emotional intelligence etc. Each individual is characterized by one aspect of intelligence or it may be one individual characterized by several aspects of intelligence.In 1905, the French..scientists..Alfred and Tidor..Simon created a test to..measurethe..IQof..individuals. As shown below: (AFTER FUL STOPS TOO MUCH OF UNNECESSARY SPACES, DELETE THEM EVERYWHERE IN YOUR DOCUMENT) (PLEASE REMOVE RED AND GREEN UNDELINES, THEY ARE MISTAKES, CHECK AND CORRECT THEM IN PROPOSAL AND IN THIS DOCUMENT ALSO) The result is clear After the test, individuals with a score of 100 are in average intelligence. But if the result is greater than 100an individual is diagnosed with a high level of intelligence and sometimes those over 100 are called geniuses. Types of intelligence 1. Natural Intelligence 2. Melodic Intelligence 3. Intelligence of Coherent Mathematical 4. Relational 5. Existential 6. Phonetic 7. Substantial Kinesthetic 8. Intra-personal 9. Spatial Emotional intelligence (EI): EI is expressed as the knack of any individual to understand and interpret correctly the sentiments and feelings of another individual. It also involves the impact of this understanding on the other individuals around him. People who have high emotional intelligence are better able to understand and manage the emotional situations and the feelings of other people. As there are skills to increase the level of emotional intelligence of people like: deep and focused listening when talking with another person, understanding the non verbal or body language and signs of verbal communication they have, noticing other reactions and trying to understand them in a sound way, also responding correctly to the content of their messages. In addition, they have strong relationships with colleagues and others. There is a measure of emotional intelligence known as (EQ). (EQ) Is a test used to measure the level of emotional intelligence in individuals? It is used in different sectors. Including scientific or practical sectors also in recruiting people for different jobs (ITS TIMES NEW ROMAN JUST NOT TIMES NEW ROMAN HEADING, PLEASE CHANGE YOUR FONT STYLE IN PROPOSAL AND IN THIS DOCUMENT) Emotional intelligence and health of students There is a sequence in the history of emotional intelligence that did not come directly but came in several terms and was revolving around content close to emotional intelligence. Charles Darwin is considered to be the latest and oldest person who discussed the emotional intelligence and also worked on the importance of this emotional intelligence. In 1920 Thorndike was the first person who used to this term of SI as the ability of managing and understanding the feelings and expressions of others. David Kessler was a scientist he in 1940 worked on the leadership behavior of the non intellectual factors and also about the behavioral intelligence. The founder of emotional intelligence: The American Scientist Daniel Goleman is the first persona how discover the science of emotional intelligence. He has a PhD in Psychology. He developed the Emotional Intelligence and Emotional Performance Assessment model. Daniel Goldman has participated in Emotional Intelligence Research at Rutgers University. He has authored more than ten books in psychology, science and education. Some of those book are; emotional intelligence, social intelligence, emotional intelligent leader, self-awareness and others. Emotional intelligence and education There is direct relationship which is known as the positive relationship between emotional intelligence and the education of students. The significance of enthusiastic insight is the capacity to coordinate activities and thoughts, subsequently; the individual can all the more likely control his life and increment his insight, it is additionally significant in helping the individual have the characteristics of a decent pioneer. Characteristics of emotional intelligence: There are several features of emotional intelligence: 1. Cognition: Individuals who are emotionally intelligent have an understanding of the feelings of the individuals around them. 2. Self-regulation: It is the ability of an individual to organize feeling. Self regulation is an important feature of the emotional intelligence. People with the high level of EI are best able to regularize themselves and the people around them. There are some steps they take in controlling their emotions and reactions. They also not rush to make a decision like making of decision without analyzing the situation on the basis of data available. Full thinking in all respects before acting. Verify that the action will produce the best result. 3. Emotion and Mind: People with emotional intelligence have the ability to distinguish between mind and emotion. They can use critical thinking skills, they have an honest and realistic view of themselves. They know their weaknesses and strengths. They also have the ability to understand the feelings of those around them, and this is what makes them greatly influenced those around them. 4. Complex emotions: When intelligent, emotional individuals are exposed to a difficult situation that can be tense or difficult. They do not allow their feelings to control their decisions. They do not resort to making a decision at that time "troubled by their feelings". However, they wait until they get rid of their feelings correctly and when they calm down, reschedule the situation, judge it, and make the right decision about it. They believe that these emotional upheavals are part of life. So they are able to control themselves. Skills of emotional intelligence: There are many skills involved in the emotional intelligence the common three skills are emotional awareness or the knowledge about the situation ahead, the capability to know the emotions and the knack to utilize these emotions and feelings to make solutions of the problems. The importance of this type of intelligence is the ability to direct actions and ideas, thus; an individual is able to better control his life and increase his knowledge, it is also important in helping the individual possess the qualities of a good leader. Components of emotional intelligence Passionate insight is the declaration of a person's capacity to appropriately comprehend an individual's feelings and to completely comprehend their effect on the people around him. Individuals with an elevated level of enthusiastic insight can oversee and control their own conduct and deal with their own emotions and those of others. As there are abilities to improve the enthusiastic knowledge of individuals, for example, profound and centered listening while talking with someone else, understanding the non-verbal communication and indications of verbal correspondence they have, seeing different responses and attempting to comprehend them in a sound manner, likewise reacting accurately to the substance of their messages. What's more, they have solid associations with partners and others. There is a proportion of passionate knowledge known as (EQ). (EQ) Is a test used to gauge the degree of passionate insight in people. It is utilized in various segments. Counting logical or commonsense segments likewise in enrolling individuals for various employments. There is an arrangement throughout the entire existence of enthusiastic insight that didn't come legitimately yet came in a few terms and was rotating around content near passionate knowledge. (CHECK AND REMOVE GREEN LINES) Benefits of emotional intelligence People who are genuinely shrewd have a comprehension of the sentiments of the people around them. One of the most significant qualities of enthusiastic knowledge. Self-guideline is the capacity of a person to control sentiments and feelings. Genuinely astute people can compose themselves by controlling and controlling feelings. There are a few stages they take in controlling their feelings and responses. Counting: not to hurry to settle on a choice. Full speculation in all regards before acting. Check that the activity will create the best outcome. Individuals with enthusiastic insight can recognize brain and feeling. They can utilize basic reasoning aptitudes, they have a legit and practical perspective on themselves. They know their shortcomings and qualities. They additionally can comprehend the sentiments of people around them, and this is the thing that makes them enormously impacted everyone around them. At the point when insightful, enthusiastic people are presented to a troublesome circumstance that can be tense or troublesome. They don't permit their emotions to control their choices. They don't turn to settling on a choice around then "grieved by their emotions". In any case, they hold up until they dispose of their emotions effectively and when they quiet down, reschedule the circumstance, judge it, and settle on the correct choice about it. They accept that these passionate changes are a piece of life. So they can control themselves. Passionate knowledge incorporates three essential aptitudes: first: enthusiastic mindfulness, second: the capacity to know and recognize feelings, and thirdly: the capacity to work these sentiments in taking care of issues and controlling feelings accurately. (CHECK AND REMOVE GREEN LINES) 1.2 Problem statement: As emotional intelligence can influence students performance, this research intends to measure the emotional intelligence level of Mazoon college student’s .To promote Emotional intelligence within student behavior. As a positive and negative effect of emotional intelligence of students on their achievements. Moreover, topic is choosing because of its great importance in our academic achievement as researchers mentioned earlier. 1.3 Objectives of the study: The objectives of our study can be summarized as follows: 1) To know if the students in Mazoon college are aware of the term of emotional intelligence. 2) To measure whether the student have high or low level of Emotional intelligence. 3) To help the students who have a low emotional of intelligence. The Important Of This Research Can Be Mentioned As Follows: 1. It provides information about the level of emotional of intelligence among Mazoon college students. 2. The information of students can be used in another future studies. 3. The findings can be submitted to Psychology club and Mazoon community service club to conduct workshops of enhance the emotional intelligence of the students. Research Questions: The present research aimed to answer the following questions: 1) How many students have enough knowledge of emotional intelligence? 2) What is the level of emotional intelligence among the student of Mazoon collage ? 3) What are the best ways or steps to improve the level of emotional intelligence? 1.4 Significance of the Study: Emotional intelligence is our graduating research which is important concept which students should be aware of it. Many students face difficult situation which make them confused how to behave, So Emotional Intelligence skills help them to behave more rational toward this situations. The importance of the research is mention earlier in objectives of conducting this research, which includes students the importance of raising awareness of the term Emotional Intelligence among students. In our research we want to understand the concept of Emotional intelligence and measure the level awareness between students of Mazoon College. Also, we want to recommend some of strategies that can help students to behave in right ways. 1.5 Limitations of the study: There are some of difficulties which may affect researcher to conduct research as time, so the project should finish during three months. In addition, some students are refusing to be a participant in the project. Also, some don’t answer questions reliably that may affect the results of the research at the end. Otherwise, the sources of collecting information are limited through Mazoon library. (IN POINTS LIKE) · Time to collect data was less. · Sample size was small only conducted with 50 student participants. · Many students answered the questionnaire inappropriately. · Difficulty in obtaining some information due to Covida-19. Scope of the study: The is about "Identifying The Levels Of Emotional Intelligence In The Students Of Mazoon College ". The scope of the this study is that study of Mazoon college students from different majors. CHAPTER 2 LITERATURE REVIEW CHAPTER (2) LITERATURE REVIEW 2.1 Fundamental Concepts Emotional intelligence is the outflow of a person's capacity to appropriately comprehend an individual's feelings and to completely comprehend their effect on the people around him. Individuals with an elevated level of enthusiastic knowledge can oversee and control their own conduct and deal with their own sentiments and those of others. As there are aptitudes to improve the passionate knowledge of individuals, for example, profound and centered listening while visiting with someone else, understanding the non-verbal communication and indications of verbal correspondence they have, seeing different responses and attempting to comprehend them in a sound manner, additionally reacting accurately to the substance of their messages. What's more, they have solid associations with partners and others (Serrat, 2017). There is a proportion of passionate knowledge known as emotional intelligence. Emotional intelligence is a test used to gauge the degree of passionate knowledge in people. It is utilized in various areas. Counting logical or pragmatic parts likewise in enlisting individuals for various employments. There is a succession throughout the entire existence of enthusiastic insight that didn't come legitimately however came in a few terms and was rotating around content near passionate knowledge. The American Scientist Daniel Goleman. He is the primary persona how find the study of enthusiastic insight. He has a PhD in Psychology. He built up the Emotional Intelligence and Emotional Performance Assessment model (Enns et al., 2018). Daniel Goleman has taken part in Emotional Intelligence Research at Rutgers University. He has composed in excess of ten books in brain research, science and training. 2.2 Theoretical Background There is immediate relationship which is known as the positive connection between enthusiastic insight and the instruction of understudies. The essentialness of energetic understanding is the ability to arrange exercises and contemplations, hence; the individual can all the more probable control his life and augmentation his knowledge, and it is moreover huge in helping the individual have the attributes of a tolerable pioneer (Maguire et al., 2017).. Self-guideline is the capacity of a person to control sentiments and feelings. Sincerely keen people can arrange themselves by controlling and controlling feelings. There are a few stages they take in controlling their feelings and responses. Counting not to hurry to settle the problem to full speculation in all regards before acting. Check that the activity will deliver the best outcome. Individuals with passionate knowledge can recognize brain and feeling. They can utilize basic reasoning aptitudes; they have a legitimate and sensible perspective on themselves. They know their shortcomings and qualities. They additionally can comprehend the sentiments of everyone around them, and this is the thing that makes them enormously impacted people around them. At the point when astute, passionate people are presented to a troublesome circumstance that can be tense or troublesome. They don't permit their emotions to control their choices. They don't fall back on settling on a choice around then "grieved by their sentiments". Be that as it may, they hold up until they dispose of their emotions accurately and when they quiet down, reschedule the circumstance, judge it, and settle on the correct choice about it. They accept that these enthusiastic changes are a piece of life. So they can control themselves. Passionate insight incorporates three fundamental aptitudes: first: enthusiastic mindfulness, second: the capacity to know and recognize feelings, and thirdly: the capacity to work these sentiments in taking care of issues and controlling feelings accurately. The significance of passionate insight is the capacity to coordinate activities and thoughts, in this way; the individual can all the more likely control his life and increment his insight, it is additionally significant in helping the individual have the characteristics of a decent pioneer (Thomas et al., 2017). Energetic knowledge is the presentation of an individual's ability to fittingly understand a person's emotions and to totally fathom their impact on the individuals around him. People with a raised degree of excited understanding can direct and control their own lead and manage their own feelings and those of others. As there are capacities to improve the excited information on people, for instance, significant and focused tuning in while chatting with another person, understanding the non-verbal correspondence and signs of verbal correspondence they have, seeing various reactions and endeavoring to fathom them in a sound way, in like manner responding precisely to the substance of their messages. Furthermore, they have strong relationship with accomplices and others. There is an extent of energetic information known as (EQ). (EQ) Is a test used to check the level of enthusiastic understanding in individuals? It is used in different sections. The coherent or rational fragments moreover in selecting people for different businesses. There is a course of action all through the whole presence of excited understanding that didn't come authentically yet arrived in a couple of terms and was pivoting around content close to enthusiastic information (Dolev and Leshem, 2016). Individuals who are truly astute have a cognizance of the feelings of the individuals around them. One of the most noteworthy characteristics of energetic information based on self-rule is the limit of an individual to control slants and sentiments. Really clever individuals can form themselves by controlling and controlling emotions. There are a couple of stages they take in controlling their emotions and reactions. Tallying: not to rush to choose a decision. Full theory in all respects before acting. Watch that the action will make the best result. People with energetic understanding can perceive mind and feeling. They can use fundamental thinking aptitudes, they have a genuine and down to earth point of view on themselves. They know their deficiencies and characteristics. They furthermore can fathom the opinions of individuals around them, and this is what makes them colossally affected everybody around them. They don't allow their feelings to control their decisions (Huerta et al., 2017). They don't go to choosing a decision around then "lamented by their feelings". Regardless, they hold up until they discard their feelings adequately and when they calm down, reschedule the condition, judge it, and choose the right decision about it. They acknowledge that these energetic changes are a bit of life. So they can control themselves. Energetic information consolidates three fundamental aptitudes: first: excited care, second: the ability to know and perceive emotions, and thirdly: the ability to work these assumptions in dealing with issues and controlling sentiments precisely. 2.3 Previous studies: Petrides (2016) describes that traits of the emotional intelligence based on different perceptions for analyzing the emotional abilities and different behaviors. There is also an analysis of different terms of understanding and regulating different expressions for adoption of environmental values. There is main focus to identify the well being of all human factors such as this article has presented different findings based on the environmental factors. Most of organizations are providing some developmental training based on emotional intelligence to enhance the values of employees in a better way. There are many traits for the emotional intelligence which have been discussed in this article including all individual differences. Sanchez (2016) cach of individual has different levels of emotional intelligence with psychology development and to find out the human behavior in the whole life span. The traits of the emotional intelligence are widely discussed in this article as these are about to the different perceptions of the people while working in an organization. There is also discussion based on the emotional intelligence which has been represented by the long run ideas and with self reporting standards. Main purpose of this article is to provide complete sense for space limitations which is also a special section to consider in the emotional intelligence. There is in depth coverage for analyzing the personality traits and some limitations to focus on important findings. There is some self esteem traits also presented in the article and some of optimism traits also defined in a perfect way. Kircaburun (2019) has been presented most important principles of the emotional intelligence that includes some old concepts and principles and also some of new in the article. This article also has reformulated some important principles to define the originality of ability model. Main focus of this article is on the original values of ability model which is utilized for identification of emotional intelligence among people in a perfect way. There is clear statement for the revised portions and also about to the principles of emotional intelligence. It has been analyzed that there is also focus on the current researches about emotional intelligence and the revisions for emotional standards in a perfect way. There is also focus on the social intelligence and the personal intelligence in a proper way. Chu (2019) it has presented the values of present and future discussions to decide the emotional intelligence behaviors of the organizational people in a proper way. Emotional intelligence has been discussed with principles presented in past studies and the principles which have been analyzed in this era. Emotional intelligence values are also described in a better way to enhance the productivity of each organization. There is also a discussion about emotional intelligence in this article to identify the different levels of emotional intelligence and to enhance the productivity of each organization. It is based on a case study to enhance the emotional intelligence values in a better way. Sural (2019) describe in particular article has been introduced most significant standards of the enthusiastic knowledge that incorporates some old ideas and standards and furthermore some of new in the article. This article likewise has reformulated some significant standards to characterize the inventiveness of capacity model. Principle focal point of this article is on the first estimations of capacity model which is used for distinguishing proof of enthusiastic insight among individuals in an ideal manner. There is clear explanation for the overhauled partitions and furthermore going to the standards of passionate insight . (piqueras) 2019 has been examined that there is additionally center around the momentum investigates about enthusiastic insight and the updates for passionate models in an ideal manner. There is additionally center around the social insight and the individual knowledge in an appropriate manner. It has introduced the estimations of present and future conversations to choose the passionate insight practices of the hierarchical individuals in a legitimate manner. Passionate knowledge has been examined with standards introduced in past examinations and the standards which have been investigated right now. Enthusiastic knowledge esteems are likewise depicted in a superior manner to upgrade the profitability of every association. There is likewise a conversation about enthusiastic insight right now distinguish the various degrees of passionate knowledge and to upgrade the profitability of every association. It depends on a contextual analysis to improve the enthusiastic knowledge esteems in a superior manner (Piqueras et al., 2019) Boyatzis, (2018) has conducted that there is all around consideration for separating the character characteristics and a couple of controls to focus on critical disclosures. There is some certainty traits furthermore presented in the article and some of optimism characteristics in like manner portrayed in a perfect way. It has been analyzed that there is also base on the stream asks about energetic information and the updates for eager standards in a perfect way. There is moreover revolve around the social information and the individual understanding in an authentic way. There is in like way a conversation about energized seeing right by and by perceive the various degrees of fiery data and to update the efficiency of every connection (Boyatzis, 2018). Dunaway, (2019) has studied that information is a technique of mental development performed by the cerebrum. Information can't by the insightful achievement level, yet is assessed by a couple of outstanding tests. To know the level of understanding of an individual. There are a couple of sorts of information like. Academic information, phonetic understanding, visual information, motor understanding, social knowledge and energetic information, etc. Each individual is depicted by one piece of understanding or it may be one individual depicted by a couple of parts of intelligence.In 1905, the French..scientists..Alfred and Tidor..Simon made a test to..measurethe. The result is clear After the test, individuals with a score of 100 are in typical information (Dunaway, 2019). Poulou, (2017) has conducted that regardless, if the result is more conspicuous than 100an individual is resolved to have a raised degree of knowledge and sometimes those more than 100 are called aces. Energetic information is the announcement of an individual's ability to fittingly grasp a person's sentiments and to totally fathom their impact on the individuals around him. People with a raised degree of enthusiastic information can administer and control their own lead and manage their own suppositions and those of others. As there are capacities to redesign the eager information on people (Poulou, 2017). Dolev and Leshem, (2016) has conducted that there is an extent of energetic information known as (EQ). (EQ) Is a test used to measure the level of excited knowledge in individuals. It is used in different regions. Checking intelligent or judicious divisions in like manner in enlisting people for different occupations. For instance, significant and focused tuning in while chatting with another person, understanding the non-verbal correspondence and signs of verbal correspondence they have, seeing various reactions and endeavoring to fathom them in a sound way, moreover responding adequately to the substance of their messages. In like manner, they have strong relationship with accomplices and others (Dolev and Leshem, 2016). Malinauskas, (2018) has researched that there is a plan all through the whole presence of energetic understanding that didn't come direct anyway arrived in a couple of terms and was turning around content close to excited information. Charles Darwin is the most prepared beginning stages of eager understanding Charles Darwin worked on the noteworthiness of enthusiastic enunciation for continuance, in 1920 Thorndike the primary individual use to the term social information to explain the ability of supervising and getting others. By then, in 1940, scientist David Kessler depicted the organization of non-insightful factors about keen lead. Finally, in 1983 Howard Gardner introduced the theory of different understanding, including enthusiastic information (Malinauskas et al., 2018). Dolev and Leshem, (2017) has researched that it is the essential persona how discover the investigation of energetic information. He has a PhD in Psychology. He developed the Emotional Intelligence and Emotional Performance Assessment model. Daniel Goleman has partaken in Emotional Intelligence Research at Rutgers University. He has made more than ten books in cerebrum research, science and preparing. A segment of those books; energetic information, social knowledge, enthusiastic sharp pioneer, care. additionally, others. Eager knowledge consolidates three basic aptitudes: first: energetic care, second: the ability to know and recognize emotions, and thirdly: the ability to work these assessments in dealing with issues and controlling sentiments precisely (Dolev and Leshem, 2017). The significance of energetic understanding is the ability to arrange exercises and contemplations, right now; individual can all the more promptly control his life and addition his knowledge, it is moreover huge in helping the individual have the attributes of a tolerable pioneer. One of the most huge traits of energetic knowledge. Self-rule is the limit of an individual to control estimations and sentiments. Earnestly savvy individuals can orchestrate themselves by controlling and controlling sentiments. There are a couple of stages they take in controlling their sentiments and reactions (Lewis et al., 2017). Full reasoning in all respects before acting. Affirm that the movement will convey the best result. People with energetic information can perceive mind and feeling. They can use essential thinking capacities, they have an authentic and reasonable point of view on themselves. They know their deficiencies and characteristics. They moreover can appreciate the estimations of individuals around them, and this is what makes them fantastically affected everybody around them. Right when watchful, energetic individuals are introduced to a problematic condition that can be tense or irksome. They don't allow their slants to control their decisions. They don't count on choosing a decision around then "tormented by their feelings (Ranasinghe et al., 2017). Regardless, they hold up until they discard their feelings adequately and when they calm down, reschedule the situation, judge it, and choose the right decision about it. They acknowledge that these excited changes are a bit of life. So they can control themselves. It depends upon a legitimate assessment to improve the energized data respects in an unparalleled manner (Aritzeta et al., 2016). CHAPTER 3 CHAPTER (3) RESEARCH METHODOLOGY 3.1Research Design: In this project the research design used was Exploratory and descriptive. The Descriptive research is important in the field of humanities.Specially, it reveals people’s opinions and direction about a specific situation to a specific category. For example; study of researcher on the reasons for not attending classes early .the researcher prepares this tool and its tasks, or collects this information that does not exceed the description. While Exploratory Research is a form of research that is conducted on problems that are not clearly identified. Exploratory research often concludes that a perceived problem does not actually exist. Exploratory research often relies on secondary research such as reviewing available studies and their data or both, or depends on qualitative approaches such as informal discussions with clients ,employees, management or competitors, or relies on approaches that are more formal through in-depth interviews, focus groups ,or projective methods, case studies, or experimental studies. The researchers have used on method to identity awareness of students with Emotional intelligence in Mazoon college .the descriptive research has been used to collect information through questionnaire method .According to the research results, the study will attempt to give identification of awareness of students with emotional intelligence in Mazoon college .Also, the effect it may have in their life . (PLEASE REMOVE RED AND GREEN UNDELINES, THEY ARE MISTAKES, CHECK AND CORRECT THEM IN PROPOSAL AND IN THIS DOCUMENT ALSO) 3.2 Sampling Method: Sampling methods is the process which is aim to gathering information from selected population. Then the result which is getting from the sample used to asses for which is bigger assembly. The types of sample design is Random sample it is s testing strategy wherein each sample has an equivalent likelihood of being selected under irregular testing, every individualsof the subset conveys an equivalent chances of being selected as a piece of the inspecting procedure. (Paul, ,2008) There are many type of random sample "probability sample" which are Systematic sampling,Stratified sampling, Cluster sampling and Simple random sampling. In this research we choose random sample design, we only select sample from Mazoon College.The research sample includes (50) of students Mazoon College. 3.3 Data Collection Method: The study online in the researchers use questionnaire to gather the data or response of the respondent’s .This serves as primary source. The five rating scale the questionnaire will includes 12 items where the respondents will respond whether they strongly agree, agree, neutral, disagree and strongly disagreeing each item. Moreover, there are some information’s that participants must provide which are age, gender, marital status. However, the questionnaire will provide in both in Arabic and English languages to make it easy to understand to get more accurate answers and to make the response in the right manner. The secondary data, this study used many articles and other studies related Identifying the Level of Emotional Intelligence and analysis of people’s perception of the Level Of emotional intelligence. This study used random sampling and percentage to determine the level of emotional intelligence in Mazoon College. The researchers gathered the data through online. Every time a respondent answered the questionnaire, the computer automatically generated the percentage result. (Mention the name and details of your questionnaire) 3.4 Data analysis: In our study, we used the percentage and mean to analyses the data. The mean : means average, and it is the sum of a data set separated the data number. Mean can prove to be an effective tool when comparing different data sets; however, the impact of extreme values could disadvantage by the impact of extreme values. Mean formula Mean= Mean= Assumed Mean + The percentage The percentage are among the figures used most commonly. It is a rate is a number or proportion communicated as a small amount of 100.It is frequently indicated utilizing the percent sign “%”. The percentage distribution used in determining the student’s responses in each of the factors using the following formula: * 100 =P 3.5 Ethical Approach: Ethical research is intended to revive the ethical values of scientific research among academic and researchers. This is the practice discipline of applying value to person behavior. There are many causes why it is very important to take on ethical in research. First, Anonymity and participation in the study are absolutely guaranteed voluntary. The information and data be confidential and just, used for research purposes. All study techniques are conveyed transparently and without any distortion to the participants. Researchers don’t view subjects by biased or arbitrary decisions. Also, we obtained the consent of the respondents, before collecting information and data. In the event that one of the respondents rejected the request not to participate in scientific research, we researchers should have responded to his request. Preserving the integrity of the external environment, in accordance with the laws followed in this regard. CHAPTER 4 ANALYSIS & FINDINGS CHAPTER (4) RESULT ANALYSIS & FINDINGS 4.1Result Analysis: 4.2 Major Findings of the study: (Please complete as soon as possible, follow the given sample) (Also can discuss with sundus team, as they completed a month back during college days with me) CHAPTER 5 CONCLUSION AND RECOMMENDATIONS (Please complete as soon as possible, follow the given sample) (Also can discuss with sundus team, as they completed a month back during college days with me) 5.1Conclusion: 5.2 Recommendations: (Please complete as soon as possible, follow the given sample) (Also can discuss with sundus team, as they completed a month back during college days with me) REFERENCES (Please complete as soon as possible, follow the given sample) (Also can discuss with sundus team, as they completed a month back during college days with me) APPENDIX A. QUESTIONNAIRE MAZOON COLLEGE Dear students, We are graduating students in Psychology major. We are conducting a research on theIdentifying The Levels Of Emotional Intelligence In The Students Of Mazoon College. Please solve the questionnaire below. The information given to you will be kept secret. Name(optional):…………………… 1) Always 2) Usually 3)Sometime 4) Rarely 5)Never S.No Questions 1 2 3 4 5 1 I help my colleagues without expecting any return. أساعد زملائي دون توقع أي رد فعل منهم . 2 I am sensitive and care in the feelings of my colleagues. أنا حساس ومهتم بمشاعر زملائي. 3 I control my emotions to don't to spoil my relations with colleagues. أتحكم في مشاعري حتى لا أفسد علاقاتي مع زملائي. 4 I always control my emotions when someone harms me. أنا أتحكم دائمًا في مشاعري عندما يؤذيني أحد. 5 I don’t forget it easily and I try to retaliate. أنا لا أنساه أبداً بسهولة وأنا أحاول الانتقام . 6 I don’t have any problem indealing with any kind of students. ليس لدي أي مشكلة في التعامل مع أي نوع من الطلاب . 7 I keep thinking about the mistake that I have done in the past. ما زلت أفكر في غلطتيالتي ارتكبتها في الماضي. 8 I share others students who feel sad or nervous, I am so sympathetic. أشارك الطلاب الآخرين الذين يشعرون بالحزن أو الاضطراب ، أنا متعاطف جدًا. 9 I try to spend time with this student. أحاول قضاء الوقت مع هذا الطالب. 10 I get more happiness when I give rather than take. أكون سعيدا عندما أعطي بدلاً من أن أخذ. 11 I try to solve a problem by confront it to deal with it avoid being worried. أحاول حل المشكلة من خلال مواجهتها حتى لا أشعر بالقلق. 12 I am very flexible when I deal with problems. أنا مرن للغاية عندما أتعامل مع المشاكل. 13 I don’t allow my emotions to affect my decisions and actions. لا أسمح لمشاعري بالتأثير على قراراتي وأفعالي. DEAR STUDENTS · REMOVE RED AND GREEN UNDERLINES · APPLY THE CHANGES EVERYWHERE AS POSSIBLE. DON’T CHANGE ONLY IN THE MENTIONED PAGE. CHANGE IN THE FULL DOCUMENT WHERE EVR THE SAME POINT IS NEEDED · STILL THE WORK IS NOT COMPLETE, FINISH IN THIS WEEKEND · PREVIOUS STUDIES IS SAME AS REVIEW OF LITERATURE………….DONT PUT THE SAME DATA UNDRE DIFFERENT HEADINGS · CHANGES AND ADDITIONAL DATA IS NEEDED IN REVIEW OF LITERATURE ALL THE BEST RESEARCH METHODOLOGY