W-1 - Operations Management
After reading chapter-1&2 from the attached text book answer the below questions. Answer should be based on understanding from text book and strictly no plagiarism. APA format must.
1. The text discusses strategic trade-offs that are different between Walmart and Nordstrom even though they are in the same industry. Think of another industry that you know fairly well and select two firms there that also have made very different choices for these trade-offs. Describe some of the differences between these firms. What type of trade-off decisions have these firms made?
2. The chapter discusses several strategic leadership issues at Facebook. Several other firms are also noted in the chapter with some positive and some negative leadership results. Choose a firm mentioned in the chapter and discuss current controversial issues it faces. How should strategic leaders address the major issues you identified? In what situations is top-down planning likely to be superior to bottom-up emergent strategy development?
Strategic 
Management
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Frank T. Rothaermel
Georgia Institute of Technology
FIFTH EDITION
Strategic 
Management
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STRATEGIC MANAGEMENT, FIFTH EDITION
Published by McGraw-Hill Education, 2 Penn Plaza, New York, NY 10121. Copyright ©2021 by McGraw-Hill 
Education. All rights reserved. Printed in the United States of America. Previous editions ©2019, 2017, and 2015. 
No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database 
or retrieval system, without the prior written consent of McGraw-Hill Education, including, but not limited to, 
in any network or other electronic storage or transmission, or broadcast for distance learning.
Some ancillaries, including electronic and print components, may not be available to customers outside the 
United States.
This book is printed on acid-free paper.
1 2 3 4 5 6 7 8 9 LWI 24 23 22 21 20
ISBN 978-1-260-26128-8 (bound edition)  
MHID 1-260-26128-X (bound edition)  
ISBN 978-1-264-10379-9 (loose-leaf edition)  
MHID 1-264-10379-4 (loose-leaf edition)  
ISBN 978-1-264-10370-6 (instructor’s edition)  
MHID 1-264-10370-0 (instructor’s edition)
Portfolio Director: Michael Ablassmeir  
Product Developers: Anne Ehrenworth, Lai Moy  
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Compositor: Aptara®, Inc.
All credits appearing on page or at the end of the book are considered to be an extension of the  
copyright page.
Library of Congress Cataloging-in-Publication Data
Names: Rothaermel, Frank T., author. 
Title: Strategic management / Frank T. Rothaermel. 
Description: Fifth edition. | New York, NY : McGraw-Hill Education, 2021. | 
 Includes bibliographical references and index. 
Identifiers: LCCN 2019046436 (print) | LCCN 2019046437 (ebook) | ISBN 
 9781264103799 (spiral bound) | ISBN 9781260261288 (hardback) | ISBN 
 9781264103782 (ebook) | ISBN 9781264103713 (ebook other) 
Subjects: LCSH: Strategic planning. | Management. 
Classification: LCC HD30.28 .R6646 2021 (print) | LCC HD30.28 (ebook) | 
 DDC 658.4/012—dc23 
LC record available at https://lccn.loc.gov/2019046436
LC ebook record available at https://lccn.loc.gov/2019046437
The Internet addresses listed in the text were accurate at the time of publication. The inclusion of a website does 
not indicate an endorsement by the authors or McGraw-Hill Education, and McGraw-Hill Education does not 
guarantee the accuracy of the information presented at these sites.
mheducation.com/highered
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DEDICATION 
To my eternal family for their love, support, and sacrifice: Kelleyn, Harris, 
Winston, Roman, Adelaide, Avery, and Ivy.
—Frank T. Rothaermel
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vi
PART ONE / ANALYSIS 2
CHAPTER 1 What Is Strategy? 4
CHAPTER 2  Strategic Leadership: Managing the Strategy Process 32
CHAPTER 3  External Analysis: Industry Structure, Competitive Forces, and Strategic 
Groups 72
CHAPTER 4  Internal Analysis: Resources, Capabilities, and Core 
Competencies 116
CHAPTER 5  Competitive Advantage, Firm Performance, and Business Models 154
PART TWO / FORMULATION 190
CHAPTER 6 Business Strategy: Differentiation, Cost Leadership, and Blue 
Oceans 192
CHAPTER 7 Business Strategy: Innovation, Entrepreneurship, and Platforms 230
CHAPTER 8 Corporate Strategy: Vertical Integration and Diversification 276
CHAPTER 9 Corporate Strategy: Strategic Alliances, Mergers and Acquisitions 320
CHAPTER 10 Global Strategy: Competing Around the World 350
PART THREE / IMPLEMENTATION 388
CHAPTER 11 Organizational Design: Structure, Culture, and Control 390
CHAPTER 12 Corporate Governance and Business Ethics 432
PART FOUR / MINICASES 459 
HOW TO CONDUCT A CASE ANALYSIS 460
PART FIVE / FULL-LENGTH CASES  Twelve full-length cases are included in Connect. A total of  
22 full-length cases are available through McGraw-Hill 
Create: www.mcgrawhillcreate.com/rothaermel
CONTENTS IN BRIEF
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vii
MINICASES & FULL-LENGTH CASES
MINICASES /
1 Apple: What’s Next? 471
2 Starbucks CEO Kevin Johnson: “I’m not Howard Schultz” 475
3 BlackBerry’s Rise and Fall 480
4 Nike’s Core Competency: The Risky Business of Creating Heroes 482
5 Business Model Innovation: How Dollar Shave Club Disrupted Gillette 487
6 How JCPenney Sailed into a Red Ocean 489
7 Platform Strategy: How PayPal Solved the Chicken-or-Egg Problem 492
8 GE: Corporate Strategy Gone Wrong 495
9 Disney: Building Billion-Dollar Franchises 499
10 Hollywood Goes Global 503
11 Yahoo: From Internet Darling to Fire Sale 508
12 Uber: Ethically Most Challenged Tech Company? 511
FULL-LENGTH CASES /
The twelve cases included in Connect are noted below. All cases are available through  
McGraw-Hill Create: www.mcgrawhillcreate.com/rothaermel
1 Airbnb, Inc.  *  ®
2 Kickstarter  >>  + 
3 Facebook, Inc.  >>  ®
4 SpaceX  >>  +
5 Delta Air Lines, Inc.
6 The Movie Exhibition Industry  >>  +
7 Starbucks Corporation  ®
8 The Vanguard Group  *  ®
9 Better World Books and the Triple Bottom Line
10 McDonald’s Corporation  >>  ®
11 Best Buy Co., Inc.  >>  ®
12 Walmart, Inc.   
13 Tesla, Inc.  >>  ®
14 Netflix, Inc.  ®
15 Amazon.com, Inc.  >>  ®
16 Apple, Inc.  >>  ®
17 The Walt Disney Company  >>  ®
18 UPS in India
19 Alphabet’s Google 
20 Merck & Co., Inc.
21 Nike, Inc.  *  ®
22 Uber Technologies
* NEW TO FIFTH EDITION, >> REVISED AND UPDATED FOR THE FIFTH EDITION, + THIRD-PARTY CASE
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viii
CHAPTERCASES /
1 Tesla’s Secret Strategy 5
2 Leadership Crisis at Facebook? 33
3 Airbnb: Disrupting the Hotel Industry 73
4 Five Guys’ Core Competency: “Make the Best 
Burger, Don’t Worry about Cost” 117
5 The Quest for Competitive Advantage: Apple vs. 
Microsoft 155
6 JetBlue Airways: En Route to a New Blue 
Ocean? 193
7 Netflix: Disrupting the TV Industry 231
8 Amazon’s Corporate Strategy 277
9 Little Lyft Gets Big Alliance Partners and Beats 
Uber in Going Public 321
10 IKEA: The World’s Most Profitable Retailer 351
11 “A” Is for Alphabet and “G” Is for Google 391
12 Theranos: Bad Blood 433
STRATEGYHIGHLIGHTS /
1.1 Does Twitter Have a Strategy? 9
1.2 Merck’s Stakeholder Strategy 20
2.1 Teach for America: How Wendy Kopp Inspires 
Future Leaders 41
2.2 Starbucks CEO: “It’s Not What We Do” 54
3.1 Blockbuster’s Bust 79
3.2 From League of Legends to Fortnite: The Rise of 
e-Sports 103
4.1 Dr. Dre’s Core Competency: Coolness 
Factor 122
4.2 Applying VRIO: The Rise and Fall of 
Groupon 133
5.1 PepsiCo’s Indra Nooyi: Performance with 
Purpose 175
5.2 Threadless: Leveraging Crowdsourcing to 
Design Cool T-Shirts 178
6.1 Dr. Shetty: “The Henry Ford of Heart 
Surgery” 210
6.2 Cirque du Soleil: Finding a New Blue 
Ocean? 219
7.1 Standards Battle: Which Automotive Technology 
Will Win? 244
7.2 Wikipedia: Disrupting the Encyclopedia 
Business 261
8.1 The Equity Alliance between Coca-Cola and 
Monster: A Troubled Engagement? 288
8.2 P&G’s Diversification Strategy: Turning the 
Tide? 306
9.1 How Tesla Used Alliances Strategically 327
9.2 Kraft Heinz: From Hostile Takeovers as Specialty 
to Eating Humble Pie 338
10.1 Does GM’s Future Lie in China? 360
10.2 Walmart Retreats from Germany, and Lidl 
Invades the United States 363
11.1 Zappos: Of Happiness and Holacracy 407
11.2 Sony vs. Apple: Whatever Happened to 
Sony? 414
12.1 HP’s Boardroom Drama and Divorce 444
12.2 VW’s Dieselgate: School of Hard NOx 449
CHAPTERCASES & STRATEGY HIGHLIGHTS 
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ix
PART ONE / ANALYSIS 2
CHAPTER 1
WHAT IS STRATEGY? 4
CHAPTERCASE 1 / Part I
Tesla’s Secret Strategy 5
1.1 What Strategy Is: Gaining and Sustaining 
Competitive Advantage 6
Crafting a Good Strategy at Tesla 7
What Is Competitive Advantage? 10
1.2 Stakeholder Strategy and Competitive 
Advantage 13
Value Creation 13
Stakeholder Strategy 14
Stakeholder Impact Analysis 15
1.3 The Analysis, Formulation, Implementation (AFI) 
Strategy Framework 21
Key Topics and Questions of the AFI Strategy Framework 22
1.4 Implications for Strategic Leaders 23
CHAPTERCASE 1 / Part II 24
CHAPTER 2
STRATEGIC LEADERSHIP: MANAGING THE STRATEGY 
PROCESS 32
CHAPTERCASE 2 / Part I
Leadership Crisis at Facebook? 33
2.1 Strategic Leadership 34
What Do Strategic Leaders Do? 35
How Do You Become a Strategic Leader? 35
The Strategy Process across Levels: Corporate, Business, 
and Functional Managers 37
2.2 Vision, Mission, and Values 40
Vision 40
Mission 45
Values 46
2.3 The Strategic Management Process 47
Top-Down Strategic Planning 47
Scenario Planning 48
Strategy as Planned Emergence: Top-Down and 
Bottom-Up 51
2.4 Strategic Decision Making 57
Two Distinct Modes of Decision Making 58
Cognitive Biases and Decision Making 58
How to Improve Strategic Decision Making 62
2.5 Implications for Strategic Leaders 63
CHAPTERCASE 2 / Part II 64
CHAPTER 3
EXTERNAL ANALYSIS: INDUSTRY STRUCTURE, 
COMPETITIVE FORCES, AND STRATEGIC  
GROUPS 72
CHAPTERCASE 3 / Part I
Airbnb: Disrupting the Hotel Industry 73
3.1 The PESTEL Framework 74
Political Factors 75
Economic Factors 76
Sociocultural Factors 78
Technological Factors 78
Ecological Factors 80
Legal Factors 80
3.2 Industry Structure and Firm Strategy: The Five 
Forces Model 81
Industry vs. Firm Effects in Determining Firm 
Performance 81
Competition in the Five Forces Model 82
The Threat of Entry 84
The Power of Suppliers 87
The Power of Buyers 88
The Threat of Substitutes 89
Rivalry among Existing Competitors 90
Applying the Five Forces Model to the U.S. Airline 
Industry 96
A Sixth Force: The Strategic Role of Complements 98
3.3 Changes over Time: Entry Choices and Industry 
Dynamics 99
Entry Choices 99
Industry Dynamics 102
3.4 Performance Differences within the Same 
Industry: Strategic Groups 105
The Strategic Group Model 106
Mobility Barriers 107
3.5 Implications for Strategic Leaders 108
CHAPTERCASE 3 / Part II 109
CONTENTS
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x CONTENTS
CHAPTER 4
INTERNAL ANALYSIS: RESOURCES, CAPABILITIES, 
AND CORE COMPETENCIES 116
CHAPTERCASE 4 / Part I
Five Guys’ Core Competency: “Make the Best Burger, 
Don’t Worry about Cost” 117
4.1 From External to Internal Analysis 119
4.2 Core Competencies 120
Resources and Capabilities 124
4.3 The Resource-Based View 126
Resource Heterogeneity and Resource Immobility 127
The VRIO Framework 128
Isolating Mechanisms: How to Sustain a Competitive 
Advantage 132
4.4 The Dynamic Capabilities Perspective 137
Core Rigidities 137
Dynamic Capabilities 138
Resource Stocks and Resource Flows 139
4.5 The Value Chain and Strategic Activity 
Systems 140
The Value Chain 140
Strategic Activity Systems 143
4.6 Implications for Strategic Leaders 146
Using SWOT Analysis to Generate Insights from External 
and Internal Analysis 146
CHAPTERCASE 4 / Part II 148
CHAPTER 5
COMPETITIVE ADVANTAGE, FIRM PERFORMANCE, 
AND BUSINESS MODELS 154
CHAPTERCASE 5 / Part I
The Quest for Competitive Advantage: Apple 
vs. Microsoft 155
5.1 Competitive Advantage and Firm 
Performance 156
Accounting Profitability 156
Shareholder Value Creation 163
Economic Value Creation 165
The Balanced Scorecard 171
The Triple Bottom Line 174
5.2 Business Models: Putting Strategy into  
Action 177
The Why, What, Who, and How of Business Models 
Framework 177
Popular Business Models 180
Dynamic Nature of Business Models 182
5.3 Implications for Strategic Leaders 183
CHAPTERCASE 5 / Part II 184
PART TWO / FORMULATION 190
CHAPTER 6
BUSINESS STRATEGY: DIFFERENTIATION,  
COST LEADERSHIP, AND BLUE OCEANS 192
CHAPTERCASE 6 / Part I
JetBlue Airways: En Route to a New Blue Ocean? 193
6.1 Business-Level Strategy: How to Compete for 
Advantage 195
Strategic Position 196
Generic Business Strategies 196
6.2 Differentiation Strategy: Understanding 
Value Drivers 198
Product Features 201
Customer Service 201
Complements 201
6.3 Cost-Leadership Strategy: Understanding 
Cost Drivers 202
Cost of Input Factors 204
Economies of Scale 204
Learning Curve 207
Experience Curve 211
6.4 Business-Level Strategy and the Five Forces: 
Benefits and Risks 212
Differentiation Strategy: Benefits and Risks 212
Cost-Leadership Strategy: Benefits and Risks 214
6.5 Blue Ocean Strategy: Combining Differentiation 
and Cost Leadership 215
Value Innovation 216
Blue Ocean Strategy Gone Bad: “Stuck in the Middle” 218
6.6 Implications for Strategic Leaders 222
CHAPTERCASE 6 / Part II 222
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CONTENTS xi
CHAPTER 7
BUSINESS STRATEGY: INNOVATION, 
ENTREPRENEURSHIP, AND PLATFORMS 230
CHAPTERCASE 7 / Part I
Netflix: Disrupting the TV Industry 231
7.1 Competition Driven by Innovation 232
Netflix’s Continued Innovation 233
The Speed of Innovation 233
The Innovation Process 234
7.2 Strategic and Social Entrepreneurship 237
7.3 Innovation and the Industry Life Cycle 240
Introduction Stage 241
Growth Stage 243
Shakeout Stage 247
Maturity Stage 247
Decline Stage 248
Crossing the Chasm 249
7.4 Types of Innovation 255
Incremental vs. Radical Innovation 256
Architectural vs. Disruptive Innovation 258
7.5 Platform Strategy 263
The Platform vs. Pipeline Business Models 263
The Platform Ecosystem 264
7.6 Implications for Strategic Leaders 268
CHAPTERCASE 7 / Part II 269
CHAPTER 8
CORPORATE STRATEGY: VERTICAL INTEGRATION 
AND DIVERSIFICATION 276
CHAPTERCASE 8 / Part I
Amazon’s Corporate Strategy 277
8.1 What Is Corporate Strategy? 280
Why Firms Need to Grow 280
Three Dimensions of Corporate Strategy 281
8.2 The Boundaries of the Firm 283
Firms vs. Markets: Make or Buy? 284
Alternatives on the Make-or-Buy Continuum 287
8.3 Vertical Integration along the Industry 
Value Chain 291
Types of Vertical Integration 292
Benefits and Risks of Vertical Integration 294
When Does Vertical Integration Make Sense? 297
Alternatives to Vertical Integration 297
8.4 Corporate Diversification: Expanding Beyond a 
Single Market 299
Types of Corporate Diversification 301
Leveraging Core Competencies for Corporate 
Diversification 303
Corporate Diversification and Firm Performance 308
8.5 Implications for Strategic Leaders 311
CHAPTERCASE 8 / Part II 312
CHAPTER 9
CORPORATE STRATEGY: STRATEGIC ALLIANCES, 
MERGERS AND ACQUISITIONS 320
CHAPTERCASE 9 / Part I
Little Lyft Gets Big Alliance Partners and Beats Uber in 
Going Public 321
9.1 How Firms Achieve Growth 323
The Build-Borrow-or-Buy Framework 323
9.2 Strategic Alliances 326
Why Do Firms Enter Strategic Alliances? 326
Governing Strategic Alliances 330
Alliance Management Capability 332
9.3 Mergers and Acquisitions 335
Why Do Firms Merge with Competitors? 335
Why Do Firms Acquire Other Firms? 337
M&A and Competitive Advantage 340
9.4 Implications for Strategic Leaders 341
CHAPTERCASE 9 / Part II 342
CHAPTER 10
GLOBAL STRATEGY: COMPETING AROUND 
THE WORLD 350
CHAPTERCASE 10 / Part I
IKEA: The World’s Most Profitable Retailer 351
10.1 What Is Globalization? 353
Stages of Globalization 355
State of Globalization 357
10.2 Going Global: Why? 358
Advantages of Going Global 358
Disadvantages of Going Global 362
10.3 Going Global: Where and How? 365
Where in the World to Compete? The CAGE Distance 
Framework 365
How Do MNEs Enter Foreign Markets? 369
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xii CONTENTS
10.4 Cost Reductions vs. Local Responsiveness: The 
Integration-Responsiveness Framework 370
International Strategy 371
Multidomestic Strategy 372
Global-Standardization Strategy 372
Transnational Strategy 373
10.5 National Competitive Advantage: World 
Leadership in Specific Industries 375
Porter’s Diamond Framework 376
10.6 Implications for Strategic Leaders 379
CHAPTERCASE 10 / Part II 380
PART THREE / IMPLEMENTATION 388
CHAPTER 11
ORGANIZATIONAL DESIGN: STRUCTURE, CULTURE, 
AND CONTROL 390
CHAPTERCASE 11 / Part I
“A” Is for Alphabet and “G” Is for Google 391
11.1 Organizational Design and Competitive 
Advantage 393
Organizational Inertia: The Failure of Established 
Firms 395
Organizational Structure 397
Mechanistic vs. Organic Organizations 398
11.2 Strategy and Structure 400
Simple Structure 401
Functional Structure 401
Multidivisional Structure 404
Matrix Structure 408
11.3 Organizing for Innovation 412
11.4 Organizational Culture: Values, Norms, and 
Artifacts 416
Where Do Organizational Cultures Come From? 419
How Does Organizational Culture Change? 419
Organizational Culture and Competitive Advantage 420
11.5 Strategic Control-and-Reward Systems 422
Input Controls 423
Output Controls 423
11.6 Implications for Strategic Leaders 424
CHAPTERCASE 11 / Part II 425
CHAPTER 12
CORPORATE GOVERNANCE AND BUSINESS 
ETHICS 432
CHAPTERCASE 12 / Part I
Theranos: Bad Blood 433
12.1 The Shared Value Creation Framework 435
Public Stock Companies and Shareholder Capitalism 435
Creating Shared Value 437
12.2 Corporate Governance 438
Agency Theory 440
The Board of Directors 441
Other Governance Mechanisms 443
12.3 Strategy and Business Ethics 448
Bad Apples vs. Bad Barrels 450
12.4 Implications for Strategic Leaders 451
CHAPTERCASE 12 / Part II 452
PART FOUR / MINICASES 459
HOW TO CONDUCT A CASE ANALYSIS 460
PART FIVE / FULL-LENGTH CASES
Twelve full-length cases are included in Connect.  
A total of 22 full-length cases are available through 
McGraw-Hill Create: www.mcgrawhillcreate.com/
rothaermel
Company Index 517
Name Index 523
Subject Index 531
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xiii
Frank T. Rothaermel
Georgia Institute of Technology
Frank T. Rothaermel, PhD, a Professor of Strategy & Innovation, holds the 
Russell and Nancy McDonough Chair in the Scheller College of Business at 
the Georgia Institute of Technology (GT) and is an Alfred P. Sloan Industry 
Studies Fellow. He received a National Science Foundation (NSF) CAREER 
award, which “offers the National Science Foundation’s most prestigious 
awards in support of … those teacher-scholars who most effectively integrate 
research and education” (NSF CAREER Award description).
Frank’s research interests lie in the areas of strategy, innovation, and 
entrepreneurship. Frank has published over 35 articles in leading aca-
demic journals such as the Strategic Management Journal, Organization 
Science, Academy of Management Journal, Academy of Management 
Review, and elsewhere. Based on having published papers in the top 
1 percent based on citations, Thomson Reuters identified Frank as one of 
the “world’s most influential scientific minds.” He is listed among the 
top-100 scholars based on impact over more than a decade in both eco-
nomics and business. Bloomberg Businessweek named Frank one of 
 Georgia Tech’s Prominent Faculty in its national survey of business 
schools. The Kauffman Foundation views Frank as one of the world’s 
75 thought leaders in entrepreneurship and innovation.
Frank has received several recognitions for his research, including the 
Sloan Industry Studies Best Paper Award, the Academy of Management 
Newman Award, the Strategic Management Society Conference Best Paper Prize, the DRUID Conference Best 
Paper Award, the Israel Strategy Conference Best Paper Prize, and he is the inaugural recipient of the Byars Faculty 
Excellence Award. Frank currently serves or has served on the editorial boards of the Strategic Management Journal, 
Organization Science, Academy of Management Journal, Academy of Management Review, and Strategic Organization.
Frank regularly translates his research findings for wider audiences in articles in the MIT Sloan Management Review, 
The Wall Street Journal, Forbes, and elsewhere. To inform his research Frank has conducted extensive fieldwork and execu-
tive training with leading corporations such as Amgen, Daimler, Eli Lilly, Equifax, GE Energy, GE Healthcare, Hyundai 
Heavy Industries (South Korea), Kimberly-Clark, Microsoft, McKesson, NCR, Turner (TBS), UPS, among others. 
Frank has a wide range of executive education experience, including teaching in programs at GE Management 
Development Institute (Crotonville, New York), Georgia Institute of Technology, Georgetown University, ICN 
 Business School (France), Politecnico di Milano (Italy), St. Gallen University (Switzerland), and the University of 
Washington. He received numerous teaching awards for excellence in the classroom including the GT-wide Georgia 
Power Professor of Excellence award. 
When launched in 2012, Frank’s Strategic Management text received the McGraw-Hill 1st Edition of the Year Award 
in Business & Economics. In 2018, the 4th edition of the text received McGraw-Hill’s Product of the Year Award in 
 Business & Economics. Frank’s Strategic Management text has been translated into Greek, Korean, Mandarin, and 
 Spanish. Sixteen of his case studies are Most Popular among the cases distributed by Harvard Business Publishing.
Frank held visiting professorships at EBS University of Business and Law (Germany), Singapore Management 
University (Tommie Goh Professorship), and the University of St. Gallen (Switzerland). He is a member of the 
American Economic Association, Academy of Management, and the Strategic Management Society.
Frank holds a PhD degree in strategic management from the University of Washington; an MBA from the 
 Marriott School of Management at Brigham Young University; and is Diplom-Volkswirt (M.Sc. equivalent) in 
 economics from the University of Duisburg-Essen, Germany. Frank completed training in the case teaching method 
at the Harvard Business School. 
ABOUT THE AUTHOR
©Kelleyn Rothaermel
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xiv
The market for strategy texts can be broadly separated into two overarching categories: tra-
ditional application-based and research-based. Traditional application-based strategy books 
represent the first-generation texts with first editions published in the 1980s. The research-
based strategy books represent the second-generation texts with first editions published in 
the 1990s. I wrote this text to address a needed new category—a third generation of strategy 
content that combines into one the student-accessible, application-oriented frameworks of 
the first-generation texts with the research-based frameworks of the second-generation texts. 
The market response to this unique approach to teaching and studying strategy continues to 
be overwhelmingly enthusiastic. 
To facilitate an enjoyable and refreshing reading experience that enhances student learn-
ing and retention, I synthesize and integrate strategy frameworks, empirical research, and 
practical applications with current real-world examples. This approach and emphasis on 
real-world examples offers students a learning experience that uniquely combines rigor and 
relevance. As John Media of the University of Washington’s School of Medicine and life-
long researcher on how the mind organizes information explains:
How does one communicate meaning in such a fashion that learning is improved? A simple 
trick involves the liberal use of relevant real-world examples, thus peppering main learning 
points with meaningful experiences. . . . Numerous studies show this works. . . . The greater the 
number of examples . . . the more likely the students were to remember the information. It’s 
best to use real-world situations familiar to the learner. . . . Examples work because they take 
advantage of the brain’s natural predilection for pattern matching. Information is more readily 
processed if it can be immediately associated with information already present in the brain. We 
compare the two inputs, looking for similarities and differences as we encode the new informa-
tion. Providing examples is the cognitive equivalent of adding more handles to the door. 
[The more handles one creates at the moment of learning, the more likely the information can 
be accessed at a later date.] Providing examples makes the information more elaborative, more 
complex, better encoded, and therefore better learned.*
Strategic Management brings conceptual frameworks to life via examples that cover products 
and services from companies with which students are familiar, such as Facebook, Amazon, 
Google, Tesla, Starbucks, Apple, McDonald’s, Nike, Disney, Airbnb, and Uber. Liberal use 
of such examples aids in making strategy relevant to students’ lives and helps them internal-
ize strategy concepts and frameworks. Integrating current examples with modern strategy 
thinking, I prepare students with the foundation they need to understand how companies 
gain and sustain competitive advantage. I also develop students’ skills to become successful 
leaders capable of making well-reasoned strategic decisions in a turbulent 21st century. 
I’m pleased to introduce the new 5th edition of Strategic Management. My distinctive 
approach to teaching strategy not only offers students a unique learning experience that com-
bines theory and practice, but also provides tight linkages between concepts and cases. In 
this new 5th edition, I build upon the unique strengths of this product, and continue to add 
improvements based upon hundreds of insightful reviews and important feedback from pro-
fessors, students, and working professionals. The hallmark features of this text continue to be:
■ Student engagement via practical and relevant application of strategy concepts using a 
holistic Analysis, Formulation, and Implementation (AFI) Strategy Framework. 
■ Synthesis and integration of empirical research and practical applications combined 
with relevant strategy material to focus on “What is important?” for the student and 
“Why is it important?”
 *Medina, J. (2014), Brain Rules: 12 Principles for Surviving and Thriving at Work, Home, and School. (Seattle: Pear Press), 139–140.
PREFACE
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PREFACE xv
■	 Strong emphasis on diversity and inclusion	by	featuring	a	wide	range	of	strategic	leaders	
from	different	backgrounds	and	fields,	not	just	in	business,	but	also	in	entertainment,	
professional	sports,	and	so	forth.
■	 Coverage of a	wide array of organizations, including	for-profit	public	(Fortune	100)	com-
panies,	private	firms	(including	startups),	as	well	as	nonprofit	organizations.	All	of	
them	need	a	good	strategy!	
■	 Global perspective,	with	a	focus	on	competing	around	the	world,	featuring	many	leading	
companies	from	Asia,	Europe,	and	Latin	America,	as	well	as	North	America.	I	was	for-
tunate	to	study,	live,	and	work	across	the	globe,	and	I	attempt	to	bring	this	cosmopoli-
tan	perspective	to	bear	in	this	text.
■	 Direct personal applications	of	strategy	concepts	to	careers	and	lives	to	help	internalize	
the	content	(including	the	popular	myStrategy	modules	at	the	end	of	each	chapter).
■	 Industry-leading digital delivery option	(Create),	adaptive learning system	(SmartBook),	
and	online assignment and assessment system	(Connect).
■	 Standalone	module	on	How to Conduct a Case Analysis.
■	 High-quality Cases,	well	integrated	with	text	chapters	and	standardized,	high-quality 
and detailed teaching notes;	there	are	three	types	of	cases	that	come	with	this	text:
■	 12 ChapterCases begin	and	end	each	chapter,	framing	the	chapter	topic	and	content.
■	 12 MiniCases in	Part	4	of	the	book,	with	one	MiniCase	tailored	specifically	to	each	
chapter	with	accompanying	discussion	questions.	All	of	the	cases	are	based	on	
original	research,	provide	dynamic	opportunities	for	students	to	apply	strategy	
concepts	by	assigning	them	in	conjunction	with	specific	chapters,	and	can	be	used	
in	a	variety	of	ways	(as	individual	assignments,	group	work,	and	in	class).
■	 22 full-length Cases, authored	or	co-authored	by	Frank	T.	Rothaermel	specifi-
cally	to	accompany	this	text;	12	of	these	cases	are	included	complimentary	in	
5e  Connect. 
I	 have	 taken	 great	 pride	 in	 authoring	 all	 the	 case	 materials	 that	 accompany	 this	 text.	
This	additional	touch	is	a	differentiating	feature	from	other	offerings	on	the	market	and	
allows	 for	 strict	 quality	 control	 and	 seamless	 integration	 with	 chapter	 content.	 All	 case	
materials	come	with	sets	of	questions	to	stimulate	class	discussion	and	provide	guidance	for	
written	assignments.	High-quality	case	teaching	notes	that	more	fully	integrate	content	and	
cases	are	available	to	instructors	in	the	Connect Library.
In	 addition	 to	 these	 in-text	 cases,	 McGraw-Hill’s	 custom-publishing	 Create	 program	
offers	all	of	the	cases	and	teaching	notes	accompanying	the	current	as	well	as	prior	editions	
(www.mcgrawhillcreate.com/rothaermel).
What’s New in the Fifth …
				    	
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        	ach
e. Embedded Entrepreneurship
f. Three Social Entrepreneurship Models
g. Social-Founder Identity
h. Micros-enterprise Development
Outcomes
Subset 2. Indigenous Entrepreneurship Approaches (Outside of Canada)
a. Indigenous Australian Entrepreneurs Exami
        	Calculus 
        	(people influence of 
others) processes that you perceived occurs in this specific Institution Select one of the forms of stratification highlighted (focus on inter the intersectionalities 
of these three) to reflect and analyze the potential ways these (
        	American history 
        	Pharmacology 
        	Ancient history 
        	. Also
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        	nt
When considering both O
        	lassrooms
        	Civil 
        	Probability 
        	ions
Identify a specific consumer product that you or your family have used for quite some time. This might be a branded smartphone (if you have used several versions over the years)
        	or the court to consider in its deliberations. Locard’s exchange principle argues that during the commission of a crime
        	Chemical Engineering 
        	Ecology 
        	aragraphs (meaning 25 sentences or more). Your assignment may be more than 5 paragraphs but not less.
INSTRUCTIONS: 
To access the FNU Online Library for journals and articles you can go the FNU library link here: 
https://www.fnu.edu/library/
In order to
        	n that draws upon the theoretical reading to explain and contextualize the design choices. Be sure to directly quote or paraphrase the reading
        	ce to the vaccine. Your campaign must educate and inform the audience on the benefits but also create for safe and open dialogue. A key metric of your campaign will be the direct increase in numbers. 
Key outcomes: The approach that you take must be clear
        	Mechanical Engineering 
        	Organic chemistry 
        	Geometry 
        	nment 
Topic 
You will need to pick one topic for your project (5 pts) 
Literature search 
You will need to perform a literature search for your topic
        	Geophysics 
        	you been involved with a company doing a redesign of business processes
        	Communication on Customer Relations. Discuss how two-way communication on social media channels impacts businesses both positively and negatively. Provide any personal examples from your experience
        	od pressure and hypertension via a community-wide intervention that targets the problem across the lifespan (i.e. includes all ages).
Develop a community-wide intervention to reduce elevated blood pressure and hypertension in the State of Alabama that in
        	in body of the report
Conclusions
References (8 References Minimum)
*** Words count = 2000 words.
*** In-Text Citations and References using Harvard style.
*** In Task section I’ve chose (Economic issues in overseas contracting)"
        	Electromagnetism 
        	w or quality improvement; it was just all part of good nursing care.  The goal for quality improvement is to monitor patient outcomes using statistics for comparison to standards of care for different diseases
        	e a 1 to 2 slide Microsoft PowerPoint presentation on the different models of case management.  Include speaker notes... .....Describe three different models of case management.
        	visual representations of information. They can include numbers
        	SSAY
        	ame workbook for all 3 milestones. You do not need to download a new copy for Milestones 2 or 3. When you submit Milestone 3
        	pages):
Provide a description of an existing intervention in Canada
        	making the appropriate buying decisions in an ethical and professional manner.
Topic: Purchasing and Technology
You read about blockchain ledger technology. Now do some additional research out on the Internet and share your URL with the rest of the class 
        	be aware of which features their competitors are opting to include so the product development teams can design similar or enhanced features to attract more of the market. The more unique
        	low (The Top Health Industry Trends to Watch in 2015) to assist you with this discussion. 
  
    https://youtu.be/fRym_jyuBc0
Next year the $2.8 trillion U.S. healthcare industry will   finally begin to look and feel more like the rest of the business wo
        	evidence-based primary care curriculum. Throughout your nurse practitioner program
        	Vignette
Understanding Gender Fluidity
Providing Inclusive Quality Care
Affirming Clinical Encounters
Conclusion
References
Nurse Practitioner Knowledge
        	Mechanics 
        	and word limit is unit as a guide only.
The assessment may be re-attempted on two further occasions (maximum three attempts in total). All assessments must be resubmitted 3 days within receiving your unsatisfactory grade. You must clearly indicate “Re-su
        	Trigonometry 
        	Article writing
        	Other
        	5. June 29
        	After the components sending to the manufacturing house
        	1. In 1972 the Furman v. Georgia case resulted in a decision that would put action into motion. Furman was originally sentenced to death because of a murder he committed in Georgia but the court debated whether or not this was a violation of his 8th amend
        	One of the first conflicts that would need to be investigated would be whether the human service professional followed the responsibility to client ethical standard.  While developing a relationship with client it is important to clarify that if danger or
        	Ethical behavior is a critical topic in the workplace because the impact of it can make or break a business
        	No matter which type of health care organization
        	With a direct sale
        	During the pandemic
        	Computers are being used to monitor the spread of outbreaks in different areas of the world and with this record
        	3. Furman v. Georgia is a U.S Supreme Court case that resolves around the Eighth Amendments ban on cruel and unsual punishment in death penalty cases. The Furman v. Georgia case was based on Furman being convicted of murder in Georgia. Furman was caught i
        	One major ethical conflict that may arise in my investigation is the Responsibility to Client in both Standard 3 and Standard 4 of the Ethical Standards for Human Service Professionals (2015).  Making sure we do not disclose information without consent ev
        	4. Identify two examples of real world problems that you have observed in your personal
        	Summary & Evaluation: Reference & 188. Academic Search Ultimate
        	Ethics
        	We can mention at least one example of how the violation of ethical standards can be prevented. Many organizations promote ethical self-regulation by creating moral codes to help direct their business activities
        	*DDB is used for the first three years
        	For example
        	The inbound logistics for William Instrument refer to purchase components from various electronic firms. During the purchase process William need to consider the quality and price of the components. In this case
        	4. A U.S. Supreme Court case known as Furman v. Georgia (1972) is a landmark case that involved Eighth Amendment’s ban of unusual and cruel punishment in death penalty cases (Furman v. Georgia (1972)
        	With covid coming into place
        	In my opinion
        	with
        	Not necessarily all home buyers are the same! When you choose to work with we buy ugly houses Baltimore & nationwide USA
        	The ability to view ourselves from an unbiased perspective allows us to critically assess our personal strengths and weaknesses. This is an important step in the process of finding the right resources for our personal learning style. Ego and pride can be 
        	· By Day 1 of this week
        	While you must form your answers to the questions below from our assigned reading material
        	CliftonLarsonAllen LLP (2013)
        	5 The family dynamic is awkward at first since the most outgoing and straight forward person in the family in Linda
        	Urien
        	The most important benefit of my statistical analysis would be the accuracy with which I interpret the data. The greatest obstacle
        	From a similar but larger point of view
        	4 In order to get the entire family to come back for another session I would suggest coming in on a day the restaurant is not open
        	When seeking to identify a patient’s health condition
        	After viewing the you tube videos on prayer
        	Your paper must be at least two pages in length (not counting the title and reference pages)
        	The word assimilate is negative to me. I believe everyone should learn about a country that they are going to live in. It doesnt mean that they have to believe that everything in America is better than where they came from. It means that they care enough 
        	Data collection
        	Single Subject Chris is a social worker in a geriatric case management program located in a midsize Northeastern town. She has an MSW and is part of a team of case managers that likes to continuously improve on its practice. The team is currently using an
        	I would start off with Linda on repeating her options for the child and going over what she is feeling with each option.  I would want to find out what she is afraid of.  I would avoid asking her any “why” questions because I want her to be in the here an
        	Summarize the advantages and disadvantages of using an Internet site as means of collecting data for psychological research (Comp 2.1) 25.0\% Summarization of the advantages and disadvantages of using an Internet site as means of collecting data for psych
        	Identify the type of research used in a chosen study
        	Compose a 1
        	Optics
        	effect relationship becomes more difficult—as the researcher cannot enact total control of another person even in an experimental environment. Social workers serve clients in highly complex real-world environments. Clients often implement recommended inte
        	I think knowing more about you will allow you to be able to choose the right resources
        	Be 4 pages in length
        	soft MB-920 dumps review and documentation and high-quality listing pdf MB-920 braindumps also recommended and approved by Microsoft experts. The practical test
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        	One thing you will need to do in college is learn how to find and use references. References support your ideas. College-level work must be supported by research. You are expected to do that for this paper. You will research
        	Elaborate on any potential confounds or ethical concerns while participating in the psychological study 20.0\% Elaboration on any potential confounds or ethical concerns while participating in the psychological study is missing. Elaboration on any potenti
        	3 The first thing I would do in the family’s first session is develop a genogram of the family to get an idea of all the individuals who play a major role in Linda’s life. After establishing where each member is in relation to the family
        	A Health in All Policies approach
        	Note: The requirements outlined below correspond to the grading criteria in the scoring guide. At a minimum
        	Chen
        	Read Connecting Communities and Complexity: A Case Study in Creating the Conditions for Transformational Change
        	Read Reflections on Cultural Humility
        	Read A Basic Guide to ABCD Community Organizing
        	Use the bolded black section and sub-section titles below to organize your paper.  For each section
        	Losinski forwarded the article on a priority basis to Mary Scott
        	Losinksi wanted details on use of the ED at CGH. He asked the administrative resident